IT & Telecoms|Implementation Specialist,Human Resources,IT & Telecoms,IT & Telecoms|ServiceNow Technical Consultant,Human Resources|Implementation Specialist PEO Jobs

Job Summary: We are seeking a highly skilled and proactive ServiceNow Technical Lead to oversee the design, development, and successful implementation of ITSM solutions in alignment with ITIL best practices. This role requires expertise in managing transformation projects, handling complex integrations, and ensuring seamless Go-Live for new implementations. The ideal candidate will bring strong technical capabilities, effective leadership, and hands-on experience with multiple functional areas within ServiceNow.
Key Responsibilities:

• Support ITIL-aligned processes for ServiceNow implementations.
• Collaborate with customers to understand current transformation scope and create detailed plans with clear timelines.
• Work closely with teams throughout implementation to ensure a successful Go-Live.
• Provide technical leadership by addressing issues, managing status meetings, and driving implementation teams.
• Design and implement ServiceNow solutions, covering functional areas like Incident Management, Problem Management, Change Management, Self-Service Portal, Knowledge Management, Service Catalog, and Requests.
• Configure SLA features, approvals, notifications, foundation data, and workflow customization for ITSM processes.
• Develop and customize business rules, client/server-side scripts, script includes, and flow designer functions.
• Manage MID Server installation and configuration.
• Develop robust integrations, including Integration Hub, REST APIs, Azure AD, SSO, E-bonding, and inbound/outbound processes.

Essential Skills:

• Comprehensive understanding of multiple ITSM tool integrations and the ability to design and implement ServiceNow plans.
• Experience ensuring transformations align with Go-Live strategies for various towers.
• Strong hands-on skills in analyzing, designing, and developing complex ServiceNow functionalities.
• Proficiency in configuring and customizing ServiceNow ITSM features, workflows, and scripts.
• Advanced knowledge of developing and managing integrations with external systems.
• Effective communication, leadership, and organizational skills to lead diverse teams and engage stakeholders.

Must-Have Qualifications:

• Hands-on experience with multiple functional areas in ServiceNow.
• Proven ability to configure SLA features, approvals, workflows, and ITSM features.
• Expertise in integration development, including Integration Hub, REST APIs, and SSO.
• Strong experience with MID Server installation and configurations.

Duration: 3+ months
Compensation: $70-80/hr
Location: 100% REMOTE
 
Job Description :
Implement and configure ServiceNow Certificate Management to help organizations Client, track, and manage digital certificates throughout their lifecycle.
Responsibilities:

• Configure certificate discovery, inventory, and lifecycle workflows.
• Set up expiration alerts, renewal processes, and dashboards.
• Integrate with certificate authorities and internal systems.
• Support testing, deployment, documentation, and knowledge transfer.

Requirements:

• 3+ years ServiceNow architecture/solutioning experience.

• Hands-on experience implementing ServiceNow Certificate Management.
• Knowledge of digital certificates, PKI, and certificate lifecycle management.
• Experience with ServiceNow Discovery, CMDB, integrations, and scripting.
• ServiceNow Certified System Administrator preferred.

 
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Title ServiceNow SPO Implementation Specialist
Location Remote EST/ CST Hours
Duration 6 - 9 months

Job Description
Summary
Configure, develop and deploy the ServiceNow SPO solution. You will own technical build and integrations and work closely with the functional designer.
Responsibilities

• Configure and customize SPO and related procurement modules to approved designs
• Build workflows, flows (Flow Designer), business rules, client scripts, UI policies and catalog items
• Develop integrations with ERP, finance and supplier systems (REST/SOAP APIs, IntegrationHub)
• Manage data migration and load for vendors, contracts, catalogs and product models
• Define roles, ACLs and security for procurement data
• Perform unit and integration testing, and support UAT and go-live
• Follow ServiceNow best practices, update-set and deployment standards, and document the technical design
• Mentor junior developers (CL9)

Required

• Hands-on ServiceNow development, with SPO or procurement/sourcing module experience
• Strong JavaScript and ServiceNow scripting, Flow Designer and IntegrationHub
• Integration experience with ERP or finance platforms
• Experience with Agile delivery and CI/CD or update-set promotion
• Ability to work independently in a remote team

Preferred

• End-to-end SPO implementation experience
• ServiceNow Certified Application Developer and/or Certified Implementation Specialist
• Experience with SAP, Oracle or Coupa-style procurement integrations
• Exposure to the data model behind SPO (built on older procurement modules)