Information Technology Management Jobs

This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Supervision/Management Work Category at the Supervision/Management Work Level within the CES Occupational Structure. Directs civilian and military personnel to achieve program goals. Delegates work, establishes clear performance standards, and oversees personnel actions, including recruitment, staff development, and Equal Employment Opportunities. Performs strategic planning, programming, and budgeting for Information Assurance (IA) engineering programs. Oversees multiple projects, providing technical analyses and programmatic evaluations for cloud systems and Mission Partner Environments (MPE) to safeguard the Department of Defense Information Networks (DODIN) and protect critical Department data. Ensures strict compliance with DoD/DISA security policies. Develops, implements, and refines internal program plans, workflows, and operating processes for acquisition, resourcing, and personnel management. Serves as an authoritative representative for the agency and DoD at national and international forums. In order to qualify for this position, you must meet the requirements described below. Basic Requirements: Attention to Detail- Experience reviewing one's own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards. Customer Service - Experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs. Oral Communication - Briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience. Problem Solving - Identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions. Qualifying Experience: To qualify at the GG-15 grade level, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience in IT program management that includes: (1) supervising and directing civilian and military personnel; (2) overseeing cybersecurity or information assurance engineering budgets, resource programming, and acquisitions; and (3) serving as an organization's designated technical expert on information systems security policy in high-level national or international forums. Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within their resume. All qualifications must be met within 30 days after the closing date of this announcement. Your resume MUST include the following information for each job listed: Job title; duties (be as detailed as possible); month & year start/end dates (e.g., June 2017 to April 2026); and full-time or part-time status (include hours worked per week). Read more about what you should include in your federal resume at USAJOBS. Standard SF-50 Submission Requirement: If you are a current or former Federal employee, you must submit your most recent non-award SF-50 (Notification of Personnel Action) to verify your eligibility. Your submitted SF-50 must clearly show: Your current/highest grade and step held (Block 18 & 20) Your tenure code (Block 24) Your position classification/pay plan (Block 17) Your type of service (competitive or excepted) (Block 34) Do not submit an award SF-50 (e.g., Block 8 contiguous with code 840, 849, or cash awards), as these do not document tenure, position change, or highest grade held. Failure to submit a qualifying SF-50 will result in your application being marked as ineligible due to incomplete documentation. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience. **Combination of education and experience is not applicable for this position.**

The incumbent serves as a Director in Product Engineering Services. The incumbent serves as the Platform Engineering Lead for systems within their portfolio and is responsible for developing high-level strategies to support development efforts to achieve Department of Veterans Affairs (VA) wide business objectives. The incumbent will supervise multiple teams to deliver improved VA digital products and services. OIT Mission: The mission of the Office of Information and Technology (OIT) is to collaborate with our business partners to create the best experience for all Veterans. OIT Vision: To become a world-class organization that provides a seamless, unified Veteran experience through the delivery of state-of-the-art technology. Major Duties: Serves as a senior-level digital services expert; oversees product lines and programs, makes decisions on work problems and administrative proposals, and is the VA's approval authority for digital products and services Exercises the full range of human resource management activities: interviews candidates, recommends appointments/promotions/reassignments, evaluates performance, resolves grievances, approves/reviews disciplinary and adverse actions, and provides mentoring and development. Directs development and implementation of operating policies, procedures, standards, and reporting systems to ensure proper controls and quality in work products; resolves complex implementation issues with product managers and stakeholders. Directs reviews, analyses, and evaluations to identify significant trends and developments in products, services, and capabilities; advises the Director and senior VA leadership on advancements and changing needs. Provides high-level direction to address and resolve technical issues and requirements resulting from new or modified legislation/regulation that may impact agency system capabilities; interprets and applies laws and integrates them into policy. Responsible for key strategic functions including product policy and procedures; data management, reporting, and validation; and operating budget formulation and execution. Establishes, resources, implements, and assesses cyber workforce management programs; develops career paths, qualification standards, and workforce metrics in accordance with organizational and legal requirements. This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles: Cybersecurity Code 751 (Cyber Workforce Developer and Manager) Cybersecurity Code 801 (Program Manager) For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: https://niccs.us-cert.gov/workforce-development/cyber-career-pathways This position is non-bargaining unit eligible. Work Schedule: Monday - Friday, 8:00am - 4:30pm; Tour of duty will be determined based on organizational needs. Compressed/Flexible: Available Telework: This position is authorized for Adhoc telework. Position Description Title/PD#: Supervisory IT Specialist/PD19952A Physical Requirements: The work is basically sedentary requiring no special physical abilities. Some work may require walking and standing in conjunction with travel to attend at meetings and conferences away from the work site. The incumbent may carry light items, such as papers, books, or small parts. No special physical demands are required to perform the work. Work Conditions: The work area is adequately lighted, ventilated, and climate controlled. The work environment involves everyday risks or discomforts that require normal safety precautions. To qualify for this position, applicants must meet all requirements by the closing date of this announcement. You must meet the Basic Requirements Experience and the Specialized Experience to qualify for this series as described below: BASIC REQUIREMENTS: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the five competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND SPECIALIZED EXPERIENCE: You must have one year of specialized experience equivalent to at least the next lower grade, GS-14, in the normal line of progression for the occupation in the organization. Specialized experience is defined as: Experience serving as the principal engineer or engineering lead in the development of a scaled technology platform; Experience serving as a lead engineer or senior software developer, overseeing internal and external software development, integration, and operation; and Experience communicating technical concepts to non-technical audiences and translating user needs into IT technical architecture. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must be a U.S. citizen to apply for this job Subject to a background/suitability investigation May serve a probationary period Selective Service Registration is required for males born after 12/31/1959 A complete application package; including Resume, etc. is required Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. This is not a remote position. OIT has multiple worksites at various duty locations, and the individual(s) selected may be assigned to any federal government work site. This announcement will NOT be used for changing duty locations. If selected, and you are a current VA employee, and not on an approved exemption, you will continue to report to your current duty location.

This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer. You will develop broad plans, policies, and general procedures for the planning, programming, budgeting, and executing the funding and activities to support the Division’s mission and objectives. You will research and evaluates currently installed and projected IT resources, e.g., hardware, firmware and software, to determine its ability to provide the capabilities required by the department’s IT architecture guidelines. You will perform a full range of program/project management functions in support of IT initiatives. Evaluates possible solutions, compromises or modifications and determines possible impacts and delays on the overall implementation of initiatives. You will manage the Information Assurance (IA) program; serves as the technical authority and focal point for IA Program policies and procedures, including hardware and software for both applications and IT systems. You will also set and adjust priorities; assign work to your subordinates based on those priorities while considering the capabilities of your employees, and will evaluate your team’s work performance. You must have one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include knowledge of IT security systems, security concepts, standards, and methods as needed to develop and interpret policies and requirements in a manner that ensures the privacy, integrity, and accessibility of systems, networks and data. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include interact closely with civilian and military personnel and supervisors at all levels of responsibility. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include skill in oral communication techniques sufficient to communicate complex technical requirements to non-technical personnel and sufficient to prepare and present briefings to senior management officials on complex/controversial issues. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include apply new development to previously unsolvable problems; and make decisions or recommendations that significantly influence important agency IT policies or programs. In addition to the experience demonstrating the four competencies above, you must have 1 year of specialized experience equivalent to the next lower grade level (GS-13) or pay band in the federal service or equivalent experience developing long-range plans for IT security systems that anticipate, identify, evaluate, mitigate, and minimize risks associated with IT systems vulnerabilities; AND Liaises with managers and senior staff to maintain a thorough understanding of IT and security needs of functional managers, data owners, and program managers. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/competency-based-policy/general-schedule/2200/2210-competency-based-policy/competency-based-qualification-standard/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

About the Position: Serves as a Senior Information Technology (IT) Specialist/ServiceNow Platform Developer for the Civilian Human Resources Agency (CHRA), G6. Automation Services Division (ASD). This announcement will be used to fill one position at either the Rock Island, IL or Fort Riley, KS locations. Manage the setup, configuration, health, hardening, and optimization of the ServiceNow platform. This includes performing highly technical administration and platform planning across a broad range of Civilian Human Resources (CHR) functional areas. Design, develop, document, modify, and implement new or existing ServiceNow applications. Ensure all software/platform modifications comply with Department of Defense (DoD) mandated Security Technical Implementation Guides (STIGs) while conducting rigorous quality assurance, risk management, and pre-deployment testing. Serve as a technical resource by providing guidance and assistance to programmers, contractors, and users. Promptly respond to user application issues, troubleshoot design and code bugs, and resolve system trouble reports. Represent the ServiceNow platform team in meetings with internal and external organizational customers. Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian Employees Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement for Information Technology Specialist (Application Software): Specialized Experience: One year of specialized experience which includes 1) Configuring, updating, and maintaining an enterprise such as ServiceNow instance, including creating business rules, client scripts, policies, and scheduled jobs to optimize platform health; 2) Developing, modifying, testing, and supporting systems such as ServiceNow applications or service portal components (e.g., ITSM, HRSD, or service catalog workflows); and 3) Collaborating with end users and functional stakeholders to gather system requirements, resolve user-reported system issues, and perform basic interface or integration testing. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12). The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12). Applicants must meet all eligibility requirements and minimum qualification requirements prescribed by OPM within 30 days of the closing date of the announcement.

DCSA's Industrial Security Field is looking for Information Systems Security Professionals (ISSP) with responsibility for oversight of complex information assurance utilizing Risk Management Framework & cybersecurity related activities at cleared contractor sites across the country. The ISSP employs technical knowledge and interpersonal skills to ensure information systems security managers understand and implement the technical controls and processes required to protect classified information. As an INFORMATION TECHNOLOGY SPECIALIST (INFOSEC) you will be responsible for the following duties: -Serve as an Information Systems Security Professional (ISSP) within the assigned region. -Perform Cybersecurity activities including security control assessments of information systems to include assess and authorize activity utilizing the Risk Management Framework (RMF). -Exercise security oversight of cleared contractor information systems within the National Industrial Security Program (NISP). -Analyze, assess, evaluate, verify and validate cleared contractor information system security plans and security controls; and, make authorization risk recommendations to the Authorizing Official. -Document security assessments, advise/assist, etc. for Information Systems assigned -Engage and interface with industry security professionals to assess implemented security controls. -Evaluate security control requirements, recommend configurations for information systems and networks and identify strategies to manage risk through mitigation of vulnerabilities, considering the rapidly evolving Cybersecurity threat to information systems. -Serve as spokesperson at meetings to convey NISP and RMF implementation guidance and Cybersecurity information relating to industrial security. The experience described in your resume will be evaluated and screened from the Office of Personnel Management's (OPMs) basic qualifications requirements. See: https://www.opm.gov/policy-data-oversight/classification-qualifications/competency-based-policy/general-schedule/2200/2210-competency-based-policy/competency-based-qualification-standard/ for OPM qualification standards, competencies and specialized experience needed to perform the duties of the position as described in the MAJOR DUTIES and QUALIFICATIONS sections of this announcement by 11/16/2026 Applicant must have directly applicable experience that demonstrates the possession of the knowledge, skills, abilities and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies/knowledge, skills and abilities necessary to successfully perform the duties of the position. You must have specialized experience sufficient to demonstrate that you have acquired all the competencies necessary to perform at a level equivalent in difficulty, responsibility, and complexity to the next lower grade GG/GS 12 in the Federal service and are prepared to take on greater responsibility. Generally, this would include one year or more of such specialized experience. Specialized experience for this position includes: Utilizing a wide range of Cybersecurity and advanced Information Technology concepts, principles, and practices to apply to difficult and complex work assignments; Identifying, documenting and communicating security plan vulnerabilities; Utilizing risk management principles to perform risk analysis; Evaluating and applying information assurance regulations, policies, and procedures to analyze operating/developmental computer systems and identifying deficiencies in their ability to safeguard classified data and information. Specifically you will be evaluated on the following competencies: 1. Cybersecurity - Support protection of the confidentiality, integrity, non-repudiation, and availability of systems, networks, and data through planning, analysis, development, penetration testing, access control, implementation, maintenance, and enhancement of information security systems, programs, policies, procedures, and tools 2. Risk Management - Knowledge of the principles, methods, and tools used for risk assessment and mitigation, including assessment of failures and their consequences. 3. Problem Solving - Identifies and analyzes problems; weighs relevance and accuracy of information; seeks/generates and evaluates alternative perspectives/solutions; makes timely/ effective recommendations, based on potential implications of findings or conclusions. Critically evaluates to identify the causes of problems, and chooses courses of action that balance the interests of the mission and stakeholders. 4. Communications - Communicate (i.e., written and oral) rights, responsibilities, management directives, policies, and/or regulations to employees, supervisors, and/or other pertinent individuals.

Deliver secure and high availability infrastructure solutions supporting VA's mission. Serve as an operational service provider of foundational compute, storage, physical database, and client management components. Implement and sustain technical, management, and operational security controls and supporting processes to protect mission critical networks, systems, and applications throughout the VA enterprise. Apply today! Provides leadership and management expertise in the design of customer solutions comprised of a wide range of computer system hardware and software products. Establishes and maintains a close working relationship with management officials in various services and staff offices to keep abreast of the information system's needs. Advises Service Chiefs and other high-level managers on organizational goals, objectives, and management strategies. Manages the execution of all tasks for the acquisition of hardware and/or software necessary to support new initiatives or to provide changes in existing systems/applications. Gives advice, counsel and instruction to employees on both work and administrative matters. Directs the implementation of quality improvement initiatives and establishes quality controls to improve the effectiveness of services provided to all nationwide customers. Finds and implements ways to eliminate or reduce significant bottlenecks to production and improve business practices. Evaluates and acquires productivity improvement tools for application development use and remote customer. This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles: Cybersecurity Code 451 - System Administrator: Responsible for setting up and maintaining a system or specific components of a system (e.g. for example, installing, configuring, and updating hardware and software; establishing and managing user accounts; overseeing or conducting backup and recovery tasks; implementing operational and technical security controls; and adhering to organizational security policies and procedures). For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: https://niccs.us-cert.gov/workforce-development/cyber-career-pathways Work Schedule: Monday - Friday; 8:00am to 4:30pm Compressed/Flexible: Available at Supervisor discretion. Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory IT Specialist (OS)/PD15021A Physical Requirements: The work is primarily sedentary, but may involve some walking, standing, bending, and carrying of light items such as books, papers, or laptop computers. Work may require occasional travel and the ability to safely move and install IT equipment. Working Conditions: The work is typically performed in the office or computer environment. Travel is occasional. The incumbent may be required to work irregular tours of duty including some weekend work. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/12/2026. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Do you have at least one year of specialized experience equivalent to at least the GS-13 grade level? Specialized experience is defined as: Experience leading and managing enterprise-scale IBM mainframe environments, including z/OS, that support mission-critical applications and services; supervising technical teams responsible for mainframe operations, systems programming, and infrastructure support, and planning and executing major infrastructure initiatives such as systems integration, technology refreshes, platform enhancements, modernization, automation, and cloud integration; managing mainframe resources and providing technical guidance to senior leaders and stakeholders; and directing initiatives that improve operational effectiveness, system availability, security, and customer service. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. All required documents must be uploaded at the time you submit your application. The system supports only one submission. Applicants will not be able to edit their application or upload additional documents once it has been submitted. Applications that are incomplete-including those missing required documentation-will not be considered. Applicants are responsible for reviewing the Required Documents section and ensuring all mandatory materials are included prior to submission. Note: Applicants will not be contacted for missing information. It is the applicant's responsibility to provide all documentation necessary to determine qualification and eligibility.

Click on "Learn more about this agency" button below for IMPORTANT additional information. The primary purpose of this position is to ????serve as an Enterprise Architect, Senior IT Specialist and Technical Advisor, leading and directing Enterprise Architecture (EA) functions in support to the Nuclear, Command, Control, Communications (NC3) Enterprise Center (NEC) program and projects supporting NC3 systems and capabilities. DUTY 1 - Plans, leads, and conducts broad based enterprise architecture and system/data engineering assignments to support the assessment of current and future NC3 systems. DUTY 2 - Supports the entirety of the NC3 Enterprise in the architecture planning, development, model-based system concepts and assessment of long and short-term projects involving legacy and future systems that directly affect the Nuclear Command, Control, Communications (NC3) system capabilities and their architectures. DUTY 3 - Serves as the NC3 Enterprise Center's lead technical advisor on all assigned architectures, projects and assigned programs. DUTY 4 - Participates in, and or leads discussions, meetings, committees or special projects and presents briefings and prepares recommendations and reports. This is a GG-14 position in the Cyber Excepted Service (CES). The GG-14 duties for the "Professional" work category are at the "Senior" work level and are equivalent to those at the GG-14 level. The selectee's salary will be set within the grade equivalent to a GS/GG grade based on the selectee's qualifications in relation to the job. In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, for the GG-2210, Information Technology (IT) Management Series (Alternative A). BASIC REQUIREMENT OR INDIVIDUAL OCCUPATIONAL REQUIREMENT: Experience: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below. EXPERIENCE REQUIRED: Your resume must reflect the quality level of experience which demonstrates the possession of the knowledge, skills, abilities, and competencies necessary for successful job performance required for this position. Examples of creditable experience include: expert knowledge of a wide range of concepts, principles, and practices in enterprise architecture, systems/data engineering, and related IT/engineering fields, such as would be gained through extended graduate study or experience. The incumbent applies this knowledge to complex and difficult assignments, developing new methods, approaches, or procedures to resolve unprecedented NC3 architecture and systems engineering problems. Note: Creditable experience may include previous military experience, experience gained in the private sector, or experience gained in another government agency. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Expert knowledge of IT principles, concepts, methods, standards, and practices sufficient to accomplish assignments such as enterprise architecture, model-based systems concepts, requirements analysis, and data and system engineering. 2. Expert knowledge of the Department of Defense Architecture Framework (DoDAF) and/or Unified Architecture Framework (UAF) architectural models, Model Based Systems concepts methodologies and best practices, enterprise architecture theories, principles, concepts, standards, and methods for complex systems to ensure assigned projects remain consistent with program objectives, schedules, performance criteria, and existing policies. 3. Expert knowledge of the latest advances in enterprise architecture theories, research, methods, principles, and techniques from private industry, research organizations, and the federal government management to include knowledge of modern system design practices, development and test processes and standards. 4. Knowledge of the mission, roles, functions, organizational structures, and operation of the Department of Defense and other entities that govern, interface with, and/or influence the development of complex systems. 5. Skill in establishing and maintaining effective relationships, negotiating complex issues, often with different or opposing views, and resolving conflicts based on mature judgment, experience, and recognized professional standing. 6. Skill in project management and system management techniques, principles and practices. 7. Ability to interact and communicate effectively with senior leadership, both orally and in writing, clearly, concisely, and with technical accuracy; negotiate complex issues; and maintain good working relationships with higher level management within the organization and private industry. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

About the Position: The Deputy Chief Information Officer (DCIO) serves as a senior information technology leader for Walter Reed National Military Medical Center (WRNMMC), supporting the Chief Information Officer. Shift hours are 0600-1800, with possible weekend or after hour support. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service. Assist the Chief Information Officer (CIO) in providing enterprise-level leadership, strategic direction, and oversight for information technology programs, services, infrastructure, applications, and workforce. Develop, implement, and evaluate IT governance, strategic plans, policies, standards, architectures, and performance measures that align IT investments and services with organizational mission requirements. Lead cybersecurity, information assurance, risk-management, privacy, contingency planning, and continuity-of-operations activities; identify IT and cyber risks; and recommend or direct corrective actions. Plan and manage IT modernization efforts, including infrastructure, network, cloud, application, data, interoperability, automation, and lifecycle-management initiatives. Advise senior leaders on IT operational readiness, service delivery, cybersecurity posture, technology investments, resource requirements, and risks to mission execution. Manage or oversee IT resources, including budget formulation and execution, workforce planning, acquisition and contract support, vendor performance, and prioritization of IT requirements. Lead and coordinate multidisciplinary technical teams and work with senior military and civilian leaders, stakeholders, customers, contractors, and partners to resolve complex IT issues and enhance services. Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement for Supervisory Information Technology (IT) Specialist Policy and Planning (PLCYPLN): Specialized and Other Experience: One year of specialized experience which includes reviewing and evaluating IT programs, plans, and emerging issues to identify required actions or organizational recommendations; and making decisions that guide the development, administration, and improvement of IT and cybersecurity architecture, infrastructure, and capabilities. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-13). The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: leading others by setting the standards for the quality of work, even in the most difficult and/or high pressure circumstances; reviewing and editing work completed by others to ensure that the quality of work meets acceptable work standards. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: using expertise and experience to address complex problems, questions, or complaints; anticipating customer needs and modify the team's work activities, processes, and practices to meet these needs; collaborating across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: clearly explaining and defending complex ideas, appropriately adapting to each audience's level of knowledge; actively listening and clarifying points when presenting highly complex and controversial findings; using well-constructed, fact-based arguments to persuade stakeholders/officials to take action on suggestions for improvement. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: providing precedent setting solutions to unique problems not previously encountered; helping team make decisions which are complicated by the number and nature of existing policy, guidelines, and organizational goals; identifying the root causes of problems; developing systemic solutions to address them and prevent them from reoccurring. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a IT Specialist (Network) (Title 32) (Permanent), Position Description Number D2181P01 and is part of the VA 192 FTR WG, National Guard. As an IT Specialist (Network) (Title 32), GS-2210-11, you will perform the below duties: Administers the base Local Area Network (LAN). Implements new network operating systems hardware and software and develops base wide network operating procedures. Analyzes LAN utilization statistics through data collection and performance measures to ensure the smooth, reliable, and robust operation of LANs to include classified and unclassified networks. Coordinates LAN installation, maintenance, troubleshooting, and reviews, evaluates, and fine-tunes components such as virtual servers, hubs, switches, and routers to achieve peak efficiency within the overall network connectivity. Assists in the development, configuration, installation, and maintenance of network systems to include the LAN/WAN. Receives network, communications, and related operating systems from various sources such as design centers and commercial vendors. Maintains an inventory of all network hardware and software. Installs, configures, and troubleshoots network and application server hardware, network operating system software, and peripheral network equipment such as routers, bridges, cabling system, network interface cards, modems, multiplexers, and concentrators. Conducts problem analysis to identify trends, ineffective practices or procedures, and equipment shortcomings. Identifies and documents network requirements for specific needs of customers. Determines if the facility environment can provide for network system requirements, and if infrastructure is in place to support the system. Conducts in-depth analyses of network usage, user complaints, traffic interruptions, hardware and software capabilities, and other relevant factors. Changes the components of existing equipment for efficient operation or recommends major modifications to existing systems. Recommends methods and procedures and coordinates corrective action to optimize utilization of present equipment. Uses benchmarks, performance measurement, and evaluation data, in conjunction with modeling and simulation techniques in planning for increased capacity and to support additional workloads. Identifies potential performance or capacity problems and plans for changes to avert problems. Plans for current and future technology integration and works issues for compatibility and standardization based on current and projected customer needs. Analyzes LAN utilization statistics, performance measures, and system profiles to ensure network robustness in serving the business needs of the installation. Forecasts future needs and prepares recommendations, justifications, and specifications for LAN equipment. Determines when improvements in networking capability are needed and makes detailed technical recommendations to the senior system specialist. Develops test procedures and participates in progress reviews with operating officials, system programmers, computer users, and others to determine the reliability and productivity, ascertain user friendliness, applicability to the work environment, and compatibility of system hardware and software with existing networks. Ensures applicable operation and maintenance policies and standards are maintained. Reviews literature, assesses reports of state-of-the-art advances in software/hardware, and assesses applicability and impact of introducing new developments to current configurations. Ensures that inquiries and problems are expeditiously resolved. Maintains required information assurance certification IAW DoD 8570.01-M, Federal Information Security Management Act of 2002, Clinger Cohen Act of 1996 in order to ensure the rigorous application of information security and assurance policies in the delivery of network services. Serves as a network security administrator for a large number of users on the installation. Ensures the optimum performance of the base firewall. Implements directed technical solutions provided by the Information Assurance Specialist required to bring the network into compliance with current network and/or operating system security measures. Sets up and maintains account restrictions and user rights. Establishes password controls and procedures. Maintains user access controls (physical, personnel, software, and information security) using applicable security policies and regulations. Assists IT security specialists with applicable security policies and regulations and conducts risk analyses and security tests and evaluations. Tracks network security patches and ensures completion. Accomplishes risk analyses, accreditation, and certification packages. Develops reports and submits to appropriate activities as required. Adheres to management control plan requirements by conducting self inspection and staff assistance visits. Resolves identified discrepancies. Performs other duties as assigned. NOTE: Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact date of each period of employment (from MM/DD/YY to MM/DD/YY) add the number of hours worked per week if part time. As qualifications determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. NOTE: All job seekers will be required to limit their resumes to 2 pages in length when applying for job opportunity announcements (JOAs).. WHO CAN APPLY: GROUP I - All qualified Male/Female Enlisted Personnel (E5/SSgt - E7/MSgt) currently employed (permanent) in the Virginia Air National Guard Military Technician Program GROUP II - All qualified Virginia Air National Guard Male/Female Enlisted Personnel (E5/SSgt - E7/MSgt), regardless of employment status (Traditional, Military Technician or AGR). To be considered as a Group II applicant, proof of appointment/enlistment in the Virginia National Guard must be attached if the appointment/enlistment occurred withing 60 days prior to, or during, the advertisement period. Military Grades: Enlisted Personnel (E5/SSgt - E7/MSgt) GENERAL EXPERIENCE: Applicant must have experience, education, and/or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. SPECIALIZED EXPERIENCE: Applicant must have at least 12 months of specialized experience, equivalent to at least the GS-09 level, or equivalent pay band in other pay systems in the Federal government? This experience may also have been obtained in the private sector but must demonstrate that it is comparable to the GS grade indicated. This experience must include activities such as: Experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience in managing the function of the work to be performed. Experience which includes leading, directing and assigning work of personnel.

This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Information Technology,(OIT). As a IT Specialist (Artificial Intelligence), GS-2210-13, you will build platforms that streamline the end-to-end Artificial Intelligence/Machine Learning lifecycle, manage resources, automate workflows, and ensure compliance and governance. Provide technical guidance and training to product managers, data scientists and engineers on platform usage and best practices. Design and implement security frameworks and access controls for AI/ML platforms to protect sensitive data and ensure compliance with federal regulations. ALL QUALIFICATION REQUIREMENTS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT. Your resume (limited to no more than 2 pages) must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from being considered further. Basic Requirement: You must have IT-related experience demonstrating each of the four competencies listed below: 1. Attention to Detail - is thorough when performing work and conscientious about attending to detail; 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; AND 4. Problem Solving - identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND In order to qualify for the GS-13, you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-12 grade level in the Federal government, obtained in either the private or public sector, to include: 1. Evaluating Artificial Intelligence (AI) use cases, developing implementation best practices, or supporting adoption of AI solutions across development teams to improve efficiency and program operations; 2. Facilitating discussions with product owners and business stakeholders to analyze program requirements, identify opportunities for Artificial Intelligence/Machine Learning (AI/ML) solutions, or developing mission-aligned approaches that improved business operations and supported cost-effective outcomes; 3. Providing technical guidance to data engineering teams (including contractors and vendors) on the design, implementation, maintenance, or improvement to support machine learning lifecycle management; AND 4. Assisting with deploying AI/ML models into production environments and monitoring model performance and compliance throughout the model lifecycle Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Click the following link to view the occupational questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/13109620

This vacancy is for a IT Specialist (Customer Support) position in the Computer Service Division located at the U.S. Census Bureau Headquarters in Suitland, Maryland. The Census Bureau is accessible from the Metro Rail Green Line - Suitland Station. This Job Opportunity Announcement may be used to fill other IT Specialist (Customer Support), 2210-13, positions within the Census Bureau in the same geographical location with the same qualifications and specialized experience. Provides support by resolving inquiries, communicating information, and ensuring compliance with agency requirements. Leads staff and manages program activities to meet organizational goals and operational requirements. Manages property, records, and provide logistical support for Current Survey Operations. Provides technical expertise and leads special projects that support Current Survey Operation priorities. Specialized Experience: For the GS-13, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-12 in the Federal service. Experience for this position includes: Providing and overseeing field survey or Enterprise IT Customer Support. Leading staff and managing technical support resources; Administering accountable IT property and property-management systems; Coordinating technical operations, records, timesheets, device/token deployment, repair and inventory data; and Planning, researching, and delivering cross-functional IT special projects. Technical Competencies (Condition of Employment): In addition to the above specialized experience, your resume must demonstrate one year of Information Technology (IT) related experience in the federal service or private or public sector demonstrating the following competencies, as defined: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Note: Clients and customers include any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government. Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer. After you submit this application, you will receive an e-mail informing you that a USA Hire assessment is required. You will have 48 hours from the closing date of this announcement, 11/12/2026, to complete the assessment as this assessment is part of your application.