Creative Media & Design|Audio Visual,Creative Media & Design|Audio Visual|Audio Visual Technician,Engineering|Audio Visual Engineer,Engineering,Creative Media & Design Jobs

Key Responsibilities Program Management & Planning

• Support and scale the Audio Visual Events Program through consistent process improvement and operational rigor.
• Plan and guide cross-functional teams on best approach to events.
• Create run of show documents and drive pre-production planning.
• Facilitate scheduling for event operations team members.
• Provide Operational Excellence technical leadership, identify root causes, and implement permanent solutions.

Customer & Vendor Management

• Collaborate with employees, contractors, and vendors to deliver seamless in-person, virtual, and hybrid live events.
• Manage vendor relationships, rentals, and stage crews.
• Route work across technical teams to ensure timely and quality delivery.
• Drive customer satisfaction throughout the event lifecycle.

Live Event Production

• Serve as show caller for live events, managing real-time production execution.
• Facilitate and monitor key A/V meetings and events, including live streams.
• Perform post-production AV activities including editing for distribution, cataloging, and archiving.

Technical Oversight

• Maintain working knowledge of streaming platforms, live event systems, and meeting systems.
• Understand cable infrastructure, equipment, and rack systems to effectively coordinate technical teams and troubleshoot escalations.

 

 

 

Audio Visual Engineer

Location: Newark, NJ

Onsite Flexibility: Onsite

Contract Details

• Position Type: Contract
• Contract Duration: 9 months
• Pay Rate: $27.07 $47.36 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

The Audio Visual Events Program Manager is responsible for the operational planning, coordination, and program management of live events within the Audio Visual team. This role serves as the central point of contact for customers, vendors, and internal teams, driving seamless event delivery through structured planning, show calling, and a relentless focus on customer satisfaction. While technical knowledge of AV systems is expected, this role is primarily focused on routing work, managing relationships, and elevating the overall quality of live event production.

Key Responsibilities

Program Management & Planning

• Support and scale the Audio Visual Events Program through consistent process improvement and operational rigor.
• Plan and guide cross-functional teams on best approach to events.
• Create run of show documents and drive pre-production planning.
• Facilitate scheduling for event operations team members.
• Provide Operational Excellence technical leadership, identify root causes, and implement permanent solutions.

Customer & Vendor Management

• Collaborate with employees, contractors, and vendors to deliver seamless in-person, virtual, and hybrid live events.
• Manage vendor relationships, rentals, and stage crews.
• Route work across technical teams to ensure timely and quality delivery.
• Drive customer satisfaction throughout the event lifecycle.

Live Event Production

• Serve as show caller for live events, managing real-time production execution.
• Facilitate and monitor key A/V meetings and events, including live streams.
• Perform post-production AV activities including editing for distribution, cataloging, and archiving.

Technical Oversight

• Maintain working knowledge of streaming platforms, live event systems, and meeting systems.
• Understand cable infrastructure, equipment, and rack systems to effectively coordinate technical teams and troubleshoot escalations.

Required Skills

• Working knowledge of streaming platforms, live event systems, and meeting systems
• Knowledge of cable infrastructure, equipment, and rack systems
• Ability to serve as show caller and manage real-time live event production
• Experience with pre-production planning and run of show documentation
• Vendor relationship management and coordination
• Ability to route work across technical teams and manage scheduling
• Post-production AV skills including editing, cataloging, and archiving
• Strong customer satisfaction focus throughout the event lifecycle

Work Environment / Physical Requirements

• Candidate must be onsite 5 days per week in Newark, 100% of the time, starting with week 1.

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

This client is a leading technology and digital media company the world's foremost producer and provider of spoken-word entertainment and audiobooks, serving members across 180 countries with content in 50 languages. Headquartered in Newark, New Jersey, this organization has made a deliberate commitment to that city's revitalization, investing in community partnerships, local hiring, and urban economic development. The company employs more than tens of thousands of professionals spanning software engineers, content producers, data scientists, and editorial and publishing professionals who work at the intersection of publishing, entertainment technology, and digital media. Operating as an independent subsidiary within the Amazon family, the organization has maintained its own identity, culture, and creative direction balancing creative ambition with technical rigor and encouraging experimentation and customer-first innovation.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: (phone number removed) Industry: Engineering

#LI-Onsite #gttic

Company Description 
Lumen Solutions Group Inc. is a technology consulting Services company based in Florida. We provide a wide array of experienced business and IT professionals supporting clients from solution design to implementation and support. We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, and Enterprise Transformation. 

Job Role: AV Engineer / Conference Room Technology Specialist
Job Location: Philadelphia, PA 19104 (Onsite)
Job Type:  Contract
 
JOB SUMMARY
We are seeking an experienced Audio-Visual Engineer / Conference Room Technology Specialist to design, implement, support, and troubleshoot audio-visual and collaboration technology solutions across conference rooms, situation rooms, and other enterprise environments. The ideal candidate will have strong technical expertise in AV systems, collaboration platforms, troubleshooting, vendor management, and project coordination.
 
KEY RESPONSIBILITIES

• Design, implement, configure, and support audio-visual solutions for conference rooms, situation rooms, and enterprise collaboration spaces.
• Install, configure, maintain, and troubleshoot Microsoft Surface Hub, Poly/Polycom, and other conference room AV equipment.
• Support and administer collaboration technologies including Microsoft Teams and Zoom.
• Diagnose and resolve hardware, software, connectivity, audio, video, and conference room technology issues.
• Provide technical support for conference room and AV equipment, ensuring reliable and high-quality user experiences.
• Coordinate with internal IT teams, vendors, and third-party service providers for AV implementations and issue resolution.
• Manage AV-related projects, including planning, implementation, scheduling, coordination, and delivery.
• Manage vendors and coordinate vendor activities, deliverables, troubleshooting, and service requirements.
• Apply ITIL principles and established IT service management practices to incident, request, and problem resolution.
• Utilize ServiceNow for incident, request, change, and service management activities.
• Document technical configurations, troubleshooting procedures, solutions, and operational processes.
• Provide clear technical communication and user support to stakeholders at all organizational levels.

 
REQUIRED QUALIFICATIONS

• Demonstrated hands-on technical experience in audio-visual and conference room technologies.
• Relevant engineering or technical certifications focused on audio-visual and conference room equipment, including technologies such as Microsoft Surface Hub and Poly/Polycom.
• CTS (Certified Technology Specialist) certification.
• Experience implementing and supporting audio-visual solutions for conference rooms and situation rooms.
• Hands-on experience supporting Microsoft Teams and Zoom collaboration technologies.
• Strong troubleshooting and problem-solving skills.
• Experience with project management and technical project coordination.
• Experience with vendor management and third-party technology providers.
• Familiarity with ITIL principles and IT service management practices.
• Experience working with ServiceNow.
• Excellent oral and written communication skills.
• Strong customer-service orientation with the ability to work effectively with technical and non-technical stakeholders.

 
Lumen Solutions Group Inc is an equal opportunity employer. All qualified applicants will be considered for employment without regard to any legally protected status.