Care Coordination Jobs

Job Description:

Ennoble Care is looking for a full-time, experienced Patient Care Coordinator that will work out of our Marlton, New Jersey office, who aligns with our motto, "To Care Is An Honor". This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a Patient Care Coordinator you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families. 

Responsibilities:

• Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care’s electronic medical record system
• Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes
• Document all client communications (verbal or written) accurately
• Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate
• Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues
• Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care’s patients, their family members, and partner facilities
• Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
• Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications
• Excellent customer service skills demonstrated by positive feedback from customers and patients
• Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner

Equipment Operation:

• Utilization of a computer, telephone, copy machine, and other office equipment as necessary

Qualifications:

• Must be comfortable with speaking on the phone for large amounts of the day
• Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service
• Ability to take accurate notes to document each task in a timely manner
• Ability to multitask between different patients and workstreams while remaining organized and efficient with time
• Ability to thrive in a fast-paced environment
• Must be able to work full-time, Monday through Friday, 8:30am-5:00pm, on-site in Marlton, New Jersey.
• Must be proficient in using a computer, including Outlook and other Microsoft Office programs
• Knowledge of basic healthcare terms, conditions, roles, and basic care principles 
• Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis

PLEASE NOTE: THIS IS A FULL-TIME, IN-OFFICE POSITION. 

PLEASE ANSWER ALL APPLICATION QUESTIONS THOROUGHLY, THANK YOU!

Pay starts off at $18.00 an hour.

#burgundy

 

Ennoble Care is seeking a full-time Care Coordinator, Embedded @ Partnered-Dialysis Clinics in the Stroudsburg/Easton, Pennsylvania area. This on-site role serves as a key liaison within a partnered dialysis facility, ensuring coordinated, patient-centered care through structured coordination, strong clinical collaboration, and proactive communication.

This Care Coordinator works directly within one of our partnered-dialysis clinics to engage patients in person, coordinate care plans in collaboration with Ennoble providers and facility staff, schedule and organize provider visits, and ensure timely follow-up and clear communication with patients, families, and the clinical team. This position plays a central role in maintaining continuity of care by monitoring patient needs, communicating changes in condition, addressing barriers to care, and maintaining accurate documentation to keep the care team aligned.

Qualified candidates are compassionate, detail-oriented professionals who thrive in a fast-paced clinical environment and demonstrate strong organizational skills, sound judgment, and clear, professional communication.

Ennoble Care fosters an integrated, respectful culture that values accountability, meaningful impact, and long-term professional growth based on performance and organizational needs.

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KEY RESPONSIBILITIES

• Provide consistent, on-site engagement with dialysis patients to support care plans, follow-ups, education, and care transitions
• Coordinate and align patient care using Ennoble Care’s EMR to ensure continuity, quality outcomes, and timely follow-up
• Schedule patient visits for providers and support daily clinic workflow based on patient attendance and clinical priorities
• Collaborate closely with Ennoble Care providers, dialysis facility staff, and a multidisciplinary care team to support integrated, patient-centered care
• Serve as a liaison between providers, patients, families, and facility staff, ensuring clear, proactive communication
• Communicate patient needs, changes in condition, safety concerns, and urgent matters promptly to the appropriate clinical leader
• Identify and resolve barriers impacting patient care coordination and overall experience
• Maintain accurate, timely documentation in accordance with organizational standards, workflows, and healthcare regulations
• Demonstrate professionalism, empathy, and sound judgment while effectively managing multiple priorities in a fast-paced clinical environment
• Contribute positively to team collaboration, daily operations, and facility partnerships while maintaining strong organizational and technical proficiency (including Microsoft Word and Excel)

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QUALIFICATIONS

• Legally authorized to work in the United States of America
• Active, unrestricted clinical certification or licensure required, such as:
  • Patient Care Technician (PCT)
  • Certified Nursing Assistant (CNA)
  • Medical Assistant (MA/CMA)
  • Licensed Practical Nurse (LPN)
  • Registered Nurse (RN)
  • Or comparable clinical credential
• Highly preferred: Dialysis-specific certification (CDT, CHT, CCHT, CCHT-A)
• Highly preferred: Experience managing provider schedules and coordinating patient appointments within a clinical setting
• Highly preferred: Minimum one (1) year of experience working directly with hemodialysis/nephrology patients in a dialysis facility
• Demonstrates a professional, compassionate bedside manner with a patient-centered approach and the ability to build rapport in a clinical setting
• Strong working knowledge of healthcare terminology and care coordination principles
• Excellent organizational and time-management skills with the ability to manage multiple priorities effectively
• Professional and proactive communication skills across Microsoft Teams, email, phone, and in-person interactions
• Ability to cultivate and maintain positive, collaborative relationships with patients, families, providers, and facility staff
• Proficiency in Microsoft 365, including Outlook, Word, and Excel
• Ability to work full-time, Monday through Friday, 6:00 a.m. to 2:00 p.m. EST in an on-site role based in the Stroudsburg/Easton, Pennsylvania area
  • No weekends, evenings, nights, or on-call requirements
  • Seven (7) company-paid holidays annually
• Transportation Requirements:
  • Valid, unencumbered driver’s license
  • Consistent, reliable transportation to fulfill the duties of this position
  • Current auto insurance with proof of coverage
  • Travel between facilities as required
• Must successfully complete a background check

 

COMPENSATION & BENEFITS

• Starting hourly: $20/hr 
• Quarterly bonus opportunities based on performance
• Mileage reimbursement eligibility when traveling between clinics
• Full-time benefits eligibility after 30 days of employment with a variety of options, including a Wellness Pet Plan for your furry family members!

 

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We appreciate your interest in joining Ennoble Care,

where To Care is an Honor❤️

 

#brown