All Other Remote Jobs

Headquarters: Remote - GA

About the role:

The Account Development Representative (ADR) job is the launching point for an individual looking for a successful career in SaaS sales. In this role, you will be at the front of Samsara’s go-to-market strategy. This includes hunting for leads, mapping enterprise accounts, and building demand for Samsara’s full line of products. This role is ideal for individuals looking to develop enterprise technology sales skills and to advance their careers. Successful ADRs earn accelerated commissions and head down the path for promotion into closing roles. You will work closely with top-tier executives and will see up close how sales organizations succeed.

This is a hybrid position open to candidates residing in Atlanta, Georgia and the Phoenix Metro Area of Arizona, requiring 3 days per week onsite and 2 days remote.

You should apply if: 

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. Successful ADRs can see promotion to a closing role in two years or less.
• You love talking to people: In this role you will average 50 calls to prospective customers daily.
• You have innate curiosity in how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
• You treat rejection as a learning experience: In this role, you will get hung up on and you will get told no. You need to have resilience to pick up the phone again and again to sell Samsara’s mission.
• You want to be with the best: Samsara’s high-performance Sales culture means you’ll be surrounded by the best and challenged to go farther than you have before.

Minimum requirements for this role:

• Ability and willingness to make 50 cold calls a day.
• At least 6 months of sales experience and/or sales prospecting ability. This can be sales related coursework, sales competitions, etc. 
• Must be currently enrolled in an accredited 4-year Bachelor's degree program or within 1 year of graduation

An ideal candidate has:

• Must demonstrate a growth mindset and a willingness to be collaborative with your teammates and in your selling process
• 6 Months experience with Salesforce, LI Sales Navigator, ZoomInfo.
• Ability to quickly grasp technical concepts and embed AI usage into day to day operations 

#LI-Hybrid

To apply: https://weworkremotely.com/remote-jobs/samsara-account-development-representative-ii-atlanta

Headquarters: Remote (U.S.)

Discord seeks a seasoned Data Engineer, focusing on our advertising product data. In this role, you will drive technical vision and strategy for ads data engineering in support of our ML initiatives while building and maintaining sophisticated data pipelines, datasets, and analytical tools. You will lead cross-functional initiatives to transform our advertising products through data-driven insights and mentor fellow engineers to deliver exceptional results.

This role works heavily with Data Science, Machine Learning, and product. If leading technical innovation, architecting scalable solutions, and empowering teams through data excites you, we encourage you to make a move!

What You'll Be Doing

• Design and own core ads data models: fact/dim tables, canonical datasets, and aggregation layers that power delivery, measurement, targeting, attribution, and ML use cases.
• Build and maintain the ML data that enables ads ranking, delivery, and targeting - including feature development, label generation workflows, intra-day training, and ML input observability to catch data quality issues before they degrade model performance.
• Build conversion measurement pipelines and integrate third-party attribution data - including Conversion Attribution and Mobile Measurement Partner (MMP) integrations (Adjust, AppsFlyer, Singular) - ensuring attribution accuracy and data parity across measurement surfaces.
• Build batch and near real-time pipeline infrastructure across the ads ecosystem - pushing toward lower-latency data for ML and reporting use cases on our BigQuery + dbt + Dagster stack. Partnering with Data Platform on launch and success of new data processing engines to support low latency requirements..
• Develop data quality frameworks, monitoring systems, automated anomaly detection, and SLA infrastructure for critical ads pipelines at massive scale.
• Proactively identify foundational data infrastructure gaps - including those with broad implications across ML, measurement, and reporting - and design scalable, canonical solutions that multiple teams can depend on.
• Build systems from scratch in a rapidly evolving, greenfield advertising data environment - making sound architectural decisions with incomplete information and balancing short-term delivery with long-term infrastructure investment.
• Drive alignment across Data Science, ML Engineering, Ads Product, and GTM teams through clear narratives that connect data infrastructure decisions to business outcomes and revenue impact.
• Mentor engineers through technical challenges, code and design reviews, and ownership of complex projects - contributing to the culture and engineering standards of the Data Engineering team team.

What you should have

• 5+ years of hands-on experience writing production code and architecting data pipelines with high-volume consumer data in advertising technology domains (ad delivery, ranking, targeting, identity, conversion measurement).
• Deep expertise in digital advertising data engineering - specifically in ads delivery, conversion measurement, attribution pipelines, or ML feature data infrastructure. Experience with Conversion Data and APIs, MMP integrations, or identity graph infrastructure is strongly valued.
• Demonstrated experience building data models in a greenfield or 0-to-1 environment where requirements change frequently, documentation is sparse, and architectural decisions are made with incomplete information.
• Expert-level SQL and Python. Strong ability to design performant, maintainable data models and write production-quality pipeline code.
• Proven hands-on experience with data quality audits, monitoring systems, and automated anomaly detection for massive-scale datasets (billions+ rows) - including quality frameworks designed for ML inputs.
• Strong technical communication skills with the ability to drive alignment, influence prioritization, and earn adoption from technical stakeholders.
• Collaborative mindset and strong cross-functional instincts with experience building trusted working relationships with Data Science, ML Engineering, and Product teams.

Bonus Points

• Passion for Discord or gaming communities
• Experience with data visualization and dashboarding technologies (Looker, Tableau, or similar)
• Experience with designing data architecture to power a variety of use cases, including reporting (internal and external), adhoc analysis, experimentation.
• Working with Data AI tools to establish greater self service utility for your customers.
• Experience building near real-time or streaming pipeline infrastructure (e.g., Kafka, Spark Streaming, or equivalent) in addition to batch processing is preferred.

To apply: https://weworkremotely.com/remote-jobs/discord-senior-data-engineer-ads

Headquarters: Remote (United States)

About the Role

We are hiring a Commercial Legal Counsel to lead day-to-day commercial legal support as Tailscale continues to grow. You will partner closely with Sales, Partnerships, Finance, Security, Product, and Operations to help the company close business, manage risk, and build contracting practices that scale.

This role reports to the Head of Legal. The strongest candidate may be an experienced commercial counsel ready for broader ownership, a senior counsel who has led complex transactions and programs, or a commercial legal leader who can shape the function while remaining hands-on.

Key Responsibilities

• Own and negotiate a broad range of commercial agreements, including enterprise customer, vendor, partner, marketplace, technology, data protection, and confidentiality agreements.
• Advise Sales and other go-to-market teams on deal structure, contracting strategy, risk, and escalation paths.
• Translate legal issues into clear options and recommendations that help teams make timely decisions.
• Build and improve templates, playbooks, fallback positions, approval thresholds, intake processes, and self-service resources.
• Partner with Security, Privacy, Product, and Engineering on customer commitments involving data, security, product functionality, integrations, artificial intelligence, and emerging technologies.
• Work with Finance and Revenue Operations on pricing terms, revenue considerations, procurement, insurance, and other commercial matters.
• Support international transactions and coordinate with outside counsel when local or specialized expertise is needed.
• Identify patterns in negotiations and use data to improve cycle time, consistency, and the experience of customers and internal teams.
• Contribute to other legal priorities as the company and legal function evolve.

What We Are Looking For

• A law degree and active membership in at least one applicable bar or equivalent authorization to practice law.
• Meaningful experience advising technology companies on commercial transactions, including in-house experience or equivalent experience working closely with technology clients.
• Experience helping a legal function, contracting program, or business process scale in a startup or high-growth environment.
• Strong judgment and the ability to distinguish material business risk from issues that can be addressed through practical guardrails.
• A record of leading negotiations with sophisticated customers, partners, vendors, or counterparties.
• Clear, concise communication and the ability to build trust across Legal, Sales, Finance, Security, Product, and executive teams.
• Comfort working independently, prioritizing competing demands, and making progress with incomplete information.
• A collaborative approach that creates appropriate ownership and avoids making Legal an unnecessary bottleneck.

Nice to Have

• Commercial work involving developer tools, cloud infrastructure, networking, cybersecurity, software as a service, or open-source products.
• Experience with enterprise sales, product-led growth, channel or technology partnerships, marketplaces, integrations, or application programming interfaces.
• Familiarity with privacy, data protection, security, artificial intelligence, intellectual property, or product counseling issues that arise in technology transactions.
• Experience supporting global customers or coordinating advice across multiple jurisdictions.
• Experience selecting or implementing contract lifecycle management tools, workflow automation, or commercial legal metrics.
• Experience mentoring colleagues or helping define the structure and priorities of a growing commercial legal capability.

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.

To apply: https://weworkremotely.com/remote-jobs/tailscale-commercial-legal-counsel

Headquarters: Remote - AZ

About the role:

The Account Development Representative (ADR) job is the launching point for an individual looking for a successful career in SaaS sales. In this role, you will be at the front of Samsara’s go-to-market strategy. This includes hunting for leads, mapping enterprise accounts, and building demand for Samsara’s full line of products. This role is ideal for individuals looking to develop enterprise technology sales skills and to advance their careers. Successful ADRs earn accelerated commissions and head down the path for promotion into closing roles. You will work closely with top-tier executives and will see up close how sales organizations succeed.

This is a hybrid position open to candidates residing in Phoenix Metro Area of Arizona, requiring 3 days per week onsite and 2 days remote.

You should apply if: 

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. Successful ADRs can see promotion to a closing role in two years or less.
• You love talking to people: In this role you will average 50 calls to prospective customers daily.
• You have innate curiosity in how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
• You treat rejection as a learning experience: In this role, you will get hung up on and you will get told no. You need to have resilience to pick up the phone again and again to sell Samsara’s mission.
• You want to be with the best: Samsara’s high-performance Sales culture means you’ll be surrounded by the best and challenged to go farther than you have before.

Minimum requirements for this role:

• Ability and willingness to make 50 cold calls a day.
• At least 6 months of sales experience and/or sales prospecting ability. This can be sales related coursework, sales competitions, etc. 
• Must be currently enrolled in an accredited 4-year Bachelor's degree program or within 1 year of graduation

An ideal candidate has:

• Must demonstrate a growth mindset and a willingness to be collaborative with your teammates and in your selling process
• 6 Months experience with Salesforce, LI Sales Navigator, ZoomInfo.
• Ability to quickly grasp technical concepts and embed AI usage into day to day operations 

#LI-Hybrid

To apply: https://weworkremotely.com/remote-jobs/samsara-account-development-representative-ii-phoenix

Headquarters: Remote - USA

We are seeking an L4 Capacity Planning Lead to join Coinbase's Compliance Workforce Management team. This role is central to translating volume trends, staffing assumptions, and business inputs into actionable short- and medium-range capacity plans that help our compliance operation meet regulatory demand efficiently and cost-effectively. The ideal candidate brings deep WFM domain expertise, strong analytical fundamentals, and the ability to operate with ownership and precision in a fast-moving, AI-informed planning environment. You'll work at the intersection of forecasting, operations, and cross-functional stakeholder collaboration to ensure our Compliance functions are always staffed to meet a continuously evolving demand landscape.

What you’ll do: 

• Own forecasts and short-range capacity plans across multiple compliance queues and markets, translating volume, AHT, and shrinkage trends into staffing requirements and coverage plans
• Use hybrid human–AI tooling to build and maintain capacity models that reflect the growing complexity of our support channels and workforce structure
• Create multi-scenario staffing plans that model trade-offs between Service Levels, Employee Experience, Operational Flexibility, and Cost Effectiveness
• Partner with vendor management and BPO partners to ensure staffing targets and contractual SLAs are met 
• Collaborate with Compliance Operations, Finance, and Recruiting to align capacity plans with headcount budgets, growth targets, and business priorities
• Analyze drivers of forecast misses and continuously improve forecasting methodology using statistical and data-driven approaches
• Automate and streamline planning processes to reduce manual effort and increase the accuracy and scalability of outputs
• Clearly communicate capacity risks, dependencies, and staffing recommendations to operational stakeholders and WFM leadership
• Utilize generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

Required skills and experience:

• Minimum 4 years of relevant experience in Workforce Management, with demonstrated expertise in capacity planning and forecasting
• Proven ability to build and maintain capacity models, with strong proficiency in Excel and/or Google Sheets; experience with WFM platforms (e.g., Assembled or comparable)
• Experience working across multiple support channels and planning for both FTE and vendor/BPO workforces
• Ability to work with large datasets to identify trends, model scenarios, and translate quantitative outputs into clear operational recommendations
• Strong analytical skills with a data-driven approach to workforce decision-making
• Excellent written and verbal communication skills, with the ability to clearly convey capacity risks and staffing plans to operational and cross-functional stakeholders
• Highly flexible and adaptable to the evolving needs of a high-growth, fast-paced organization
• Nice to haves: Experience with BI tools such as Looker; SQL experience; familiarity with agentic or AI-assisted planning tools; experience in tech or fintech
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Positon ID #: P77106

To apply: https://weworkremotely.com/remote-jobs/coinbase-capacity-planning-lead

Headquarters: Remote - USA

As a Senior Associate, Broker Dealer Operations, you'll join the Coinbase Capital Markets (CCM) team and serve as a subject-matter expert within the operational engine supporting Coinbase's U.S. equities brokerage business. This team keeps customer accounts, trades, cash, positions, transfers, corporate actions, and regulatory reporting accurate, controlled, and scalable. You'll independently manage complex operational workflows, strengthen controls, and partner with Apex and internal teams to turn recurring manual work into reliable processes and tooling.

What you'll do:

• Own recurring broker-dealer operations workflows across one or more areas, including reconciliations, corporate actions, securities transfers, account maintenance, error processing, and regulatory reporting support.
• Perform daily order, trade, position, balance, and cash reconciliations between Coinbase and Apex records, investigating breaks, documenting root causes, and driving resolution to closure.
• Manage complex exceptions and time-sensitive incidents by coordinating remediation across Apex, Engineering, Product, Trading, CX, Compliance, Finance, Legal, and Risk, prioritizing by customer, financial, and regulatory impact.
• Build and maintain audit-ready documentation, including SOPs, runbooks, control checklists, and process maps, translating operational lessons into durable controls.
• Partner with Product and Engineering to define operational requirements, test new functionality, validate launch readiness, and improve tooling, dashboards, and automation.
• Identify systemic failure modes and lead process-improvement initiatives that reduce manual work, improve detection and recovery speed, and strengthen operational resilience.

Required skills and experience:

• 5+ years in financial services operations, broker-dealer operations, clearing and settlement, trade support, or a related operational control function, with direct experience in the U.S. equities trade lifecycle (order processing, settlement, positions, cash movements, corporate actions, securities transfers).
• Proven ability to independently manage complex operational issues across multiple systems, driving investigation, escalation, remediation, and closure without relying on existing runbooks for every scenario.
• Track record of authoring or materially improving SOPs, runbooks, controls documentation, or audit-support materials in a regulated environment.
• Hands-on experience with clearing firm or broker-dealer systems (Apex Clearing, Apex Ascend, or equivalent), plus working proficiency in SQL, Jira, and data-quality or workflow-automation tooling.
• Experience partnering with Engineering and Product to convert operational requirements into tooling, alerts, dashboards, or automated workflows.
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Position ID: P78293

#LI-Remote

To apply: https://weworkremotely.com/remote-jobs/coinbase-broker-dealer-operations-senior-associate

Headquarters: Remote, Canada; Remote, United States

An overview of this role

Reports to: Manager, Renewals

This is an individual-contributor, tactical role focused on timely, accurate execution rather than strategic decision-making. The Associate Renewals Manager works under the general direction of Senior Renewals Managers and their manager, following specific instructions and frameworks in day-to-day work. Solutions and outputs are reviewed by more senior team members and/or the direct manager.

What You’ll Do  

• Manage an assigned portfolio of customer renewals tracking key dates and driving them to on-time closure. 
• Have real, consultative conversations with customers throughout the renewal cycle to understand how they're actually using the product and where they're headed next.
• Identify and surface expansion opportunities — additional seats, tiers, or modules — that come out of those conversations.
• Probe for new use cases and unmet needs within existing accounts, connecting what customers describe to relevant GitLab capabilities they aren't yet using.
• Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule, structuring them to reflect any expansion identified.
• Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule.
• Analyze moderately complex renewal situations (usage trends, contract terms, pricing) by reviewing existing account factors, escalating anything unusual to a senior team member or manager and helping to mitigate any risk identified.
• Explain moderately complex renewal terms and issues to customers and internal stakeholders, working to build alignment.
• Collaborate with Sales, Customer Success, and Finance to help identify expansion opportunities, resolve blockers and keep renewals moving.
• Communicate proactively and transparently with customers and internal stakeholders, adapting to GitLab's communication framework.
• Maintain accurate, up-to-date records in the CRM/renewals system for forecasting and reporting.
• Prioritize tasks with guidance from more senior team members to drive quality, timely results.
• Contribute to team goals by working collaboratively with peer RM’s.

What You’ll Bring 

• Can execute basic renewal processes independently ("basic knots") and has been introduced to more advanced scenarios ("complex knots") such as multi-year deals, upsell-attached renewals, or non-standard terms.
• Developing understanding of GitLab's way of working, values, and high-performance culture.
• Awareness of GitLab's remote work best practices.
• Growth mindset and sense of ownership — proactively seeks out ways to learn and improve, and takes action rather than waiting for direction.
• Strong attention to detail and organizational skills; comfortable managing many renewals at once.
• Clear written and verbal communication skills.
• Ability to follow defined processes and frameworks while flagging exceptions appropriately.
• Collaborative mindset and openness to feedback and coaching from senior teammates and manager.
• The ability to travel for events such as trainings, team offsites, customer meetings, etc.

About the team

The Renewals team focuses on protecting and growing GitLab's recurring revenue by managing the full contract lifecycle for our subscription customers. As a Renewal Manager, you'll be part of a quota-carrying team that works closely with Sales, Customer Success, Finance, and Legal to ensure timely, accurate renewals and strong customer retention across regions in an all-remote, asynchronous environment. The team is responsible for forecasting renewal outcomes, identifying and addressing churn risk, and uncovering opportunities to expand GitLab adoption, while continuously improving processes and best practices that support predictable, sustainable growth.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off 
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

To apply: https://weworkremotely.com/remote-jobs/gitlab-associate-renewals-manager-smb

Headquarters: Austria (remote); UK (remote)

Role Purpose: 

The Identity Consultant serves as a customer-facing Fraud and Identity subject matter expert across the entire customer lifecycle, operating as a forward-deployed consultant across pre-sales, onboarding, and ongoing expansion. In this role, you will partner directly with enterprise customers to design optimal product implementation strategies, evaluate risk profiles, and align Jumio’s technical solutions with customer’s unique business objectives.

The Identity Consultant owns the critical onboarding mission for new deployments. Acting as a strategic advisor, you are directly responsible for driving efficient customer onboarding and rollout, and overcoming regulatory, legal, or operational hurdles to accelerate time-to-live and maximize time-to-value while ensuring solution adoption and long-term trust.

Responsibilities:

• Partner with new and existing Jumio customers to evaluate their risk profile and design tailored fraud strategies
• Provide expert recommendations on risk mitigation, user friction, and verification workflow optimization
• Lead the designing of standardized identity workflows within the Jumio product that are optimized for different verticals and use cases that can be quickly adopted by new customers
• Orchestrate launch readiness by proactively identifying and resolving technical, regulatory, or policy-related bottlenecks to drive time-to-live and time-to-value
• Advise customer risk and fraud teams on emerging fraud vectors and industry best practices
• Validate completion of implementation milestones and success criteria, as well as confirming that the customer’s integration aligns with Jumio best practices
• Coordinate go-live planning, readiness reviews, and support go-live day execution

Skills, Experience and Qualifications:

• Relevant professional experience spanning fraud, identity, AML/KYC, digital risk, or a related field, including meaningful customer-facing experience in consulting, technical account management, solutions, professional services, product, or implementation.
• Strong consultative, analytical, and strategic thinking abilities with a focus on risk strategy and workflow design
• Project Management skills and the ability to coordinate cross-functional teams from Product, Engineering, Legal/Compliance to deliver outcomes for Jumio customers
• Ability to distill complex, technical fraud concepts into clear, value-driven narratives for executive stakeholders.

Preferred Qualifications:

• Experience with identity verification, fraud, compliance, fintech, or enterprise software solutions
• Technical understanding of APIs, integrations, SaaS platforms, or implementation methodologies
• Project management certification or equivalent experience
• Experience working with global enterprise customers

Compensation:

We offer an annual full-time salary (38.5 hr week) of min 80,000 EUR gross, with a possible overpayment depending on qualifications and experience.

To apply: https://weworkremotely.com/remote-jobs/jumio-identity-consultant

Headquarters: Krakow, Poland; Remote

Are you an experienced and strategic account manager with a true ‘service first’ mindset who is based in Kraków or in the surrounding area? Does a varied and challenging role in one of Europe’s fastest-growing companies interest you? If so, then we’d love to chat!

What you’ll be doing

We’re looking for an Account Manager who is passionate about building strong partnerships and delivering great service. You are commercially aware and enjoy identifying opportunities to support partner growth through data, insights, and collaboration.

You feel comfortable having business-oriented conversations and approaching topics such as campaigns, investments, and growth opportunities in a collaborative way. At the same time, you’re a team player who enjoys contributing and values a hands-on, supportive environment.

Day-to-day in this role you’ll be:

• Supporting partners in leveraging marketing and growth solutions to help maximize their business potential on the platform.
• Working closely with the marketing team to plan and execute campaigns together with restaurant partners.
• Preparing regular business reviews (monthly and quarterly), sharing performance insights, identifying opportunities, and building joint growth plans.
• Analysing operational and commercial metrics to identify trends, address challenges, and propose data-driven solutions that improve partner performance and customer experience.
• Leading collaborative discussions and negotiations around campaigns, marketing investments, and initiatives that create long-term value.
• Helping partners in adopting new tools, features, and operational best practices.
• Staying up to date with local market trends, customer preferences, and competitor activity to strengthen partner presence.

Our humble expectations

• Solid experience in account management, partnership management, or a similar partner-facing role.
• Experience working with performance metrics, marketing solutions, or growth initiatives is a plus
• Strong relationship-building skills and fluency in both Polish and English.
• Commercially aware and comfortable working in sales-driven environments.
• Strong analytical skills with experience in performance metrics; familiarity with tools like Looker or Power BI is a plus.
• Well-structured, detail-oriented, and proactive in managing partner relationships and priorities.
• Well-structured, detail-oriented, and proactive, with a collaborative, hands-on approach.
• Experience with CRM systems and a genuine passion for food and developing the best restaurants in town will both be an advantage.

To apply: https://weworkremotely.com/remote-jobs/wolt-english-account-manager

Headquarters: Remote; Serbia

⭐ Join Wolt as an English-Speaking Support Associate ⭐

We're on the lookout for full-time (40 hrs/week) Support Associates who speak English fluently to join our amazing Support team and be a part of our Shared Service Center, supporting multiple Wolt countries worldwide.

What you’ll be doing:

As a Support Associate at Wolt, your key responsibility is to ensure that our customers and partners enjoy a positive experience and receive the help they need within the expected timeframes. We’re looking for colleagues who value a stable and pleasant work environment just as much as continuous learning and skill development in delivering exceptional customer service in a fast-paced setting.

Day-to-day in this role, you’ll:

• Handle customer, courier, and merchant inquiries through live chat, phone, and email support
• Resolve escalations, operational issues, and time-sensitive cases quickly and professionally
• Support multiple Wolt markets, countries, user types, and ticket flows depending on business and queue needs
• Maintain a high-quality customer experience by using empathy, clear communication, and Wolt’s tone of voice
• Follow internal processes, company policies, playbooks, refund policies, escalation paths, and operational guidelines
• Use multiple tools at the same time, including support platforms, communication channels, knowledge bases, and operational tools
• Stay up to date with new processes, market changes, training materials, and internal updates

Your profile:

• Excellent communication skills and plenty of patience
• Persistence, kindness, and empathy help you find the best solution for everyone involved
• Great attention to detail and strong focus
• You’re not intimidated by complex tasks that require quick thinking and good organization
• You handle stressful situations, you multitask, and you can handle multiple incoming interactions with ease
• Making fast decisions in challenging moments is one of your strengths
• You understand the importance of great customer experience
• You’re fluent in both Serbian and English (C1)
• You have at least a high school diploma
• You are willing to work in shifts, and on weekends, holidays, we operate 24/7
• You’re comfortable with new apps and systems, and adapt quickly to changes
• Any previous work experience is welcome, especially in a similar role - but it’s not a requirement! We’ll teach you everything you need to know.

What’s in it for you:

• Fully remote work
• Starting salary: 105000 RSD gross + 50% extra pay for weekends, 110% holidays, and 26% night hours (22-06 hours)
• 5-day work week
• 60 minutes of paid break time - You will receive the legally required 30-minute paid break, plus an additional 30 minutes of paid break provided by us as an employee benefit
• At least 25 days of paid vacation, with a possibility for additional paid days off
• Private Health Insurance
• 15% cashback on your Wolt orders
• Access to the FitPass program
• 2-week structured onboarding program
• Structured mentoring from our Team Leads
• Training sessions, workshops, and learning opportunities to enhance your skills
• A clear career development path, your growth as a Support Associate is our priority! With our support, you’ll have opportunities to grow and build your career within the company
• Wolt-wide training programs
• Employee Assistance Program for you and your immediate family
• A friendly, tolerant, and inclusive work environment
• All necessary equipment for your work (laptop, monitor, headset)

⏱️ Working hours:

Wolt Customer Support operates 7 days a week, 365 days a year, 24/7.
You’ll be working in 8-hour morning, afternoon shifts or night shifts, including weekends and holidays, depending on business and organizational needs.

Technical requirements:

• A strong and reliable internet connection and a suitable remote working environment without distractions
• This is a fully remote position, but all work must be performed from Serbia only
• Candidates must also be available to fully participate in the training and onboarding process

Next steps:

What to expect from onboarding:

Your onboarding starts through our e-learning platform, and during your first week, you’ll work closely with a trainer. Training lasts 2 weeks, and during this period, you’ll always have someone to guide you through your shifts. After that, you’ll be supported by your Team Lead, who also acts as your mentor.

We review applications continuously, so don’t wait! Apply as soon as possible, and we’ll get back to you shortly.

To apply: https://weworkremotely.com/remote-jobs/wolt-english-english-speaking-support-associate-full-time-remote

Headquarters: Remote-Friendly, United States

About the role

Anthropic is building AI systems that will shape the trajectory of one of the most consequential technologies in human history. That work requires physical infrastructure at significant scale, and building that infrastructure the right way means being a real, long-term partner to the communities where we operate.

We are looking for a Community Engagement Manager in Louisiana to join our Public Policy team and serve as Anthropic's on-the-ground presence in the communities where our data centers are sited, built, and operated. This is not a communications role or a government affairs role, though you will do elements of both. It is a relationship role: your job is to make Anthropic a trusted, visible, and valued neighbor, from the earliest stages of site selection through construction and long-term operations.

You will be the connective tissue between Anthropic's Policy and Infrastructure teams and the local officials, community organizations, economic development partners, and residents who have a stake in what we build. You will surface concerns before they escalate, translate our technical and operational plans into clear local benefits, and build the coalitions that allow us to move quickly and responsibly. Because Anthropic's infrastructure footprint is still early in its growth, you will also help write the playbook: the processes you build in your first markets are the ones we will use as we expand.

You will travel regularly within Louisiana, up to 50% of the time, and occasionally to other Anthropic data center markets.

Key responsibilities

• Build and maintain trusted, sustained relationships with parish presidents and councils, police juries, mayors and municipal officials, parish planning and zoning bodies, port, levee, and drainage districts, state economic development agencies, community groups, civic leaders, educational institutions, and workforce partners in the Louisiana data center markets you cover

• Develop and execute a community engagement strategy for each of your markets, spanning site selection, pre-development, construction, and ongoing operations

• Build external coalitions, host education and listening sessions, and design local solutions that deliver real benefits to the communities where we operate

• Represent Anthropic in public forums, town halls, planning hearings, community events, and local media

• Monitor community sentiment and local political dynamics, and advise internal teams on risks, opportunities, and the right pace and posture for engagement

• Partner with the Real Estate and Infrastructure team to bring community input into how projects are planned, communicated, and delivered, not just how they are announced

• Work with the Communications team to develop proactive, locally relevant messaging

• Coordinate charitable giving, community investment, and economic development commitments in your markets, including managing nonprofit partner relationships

• Partner with the Energy and Sustainability team to explain our approach to environmental stewardship and respond to questions about power, water, and land use, including flood risk, storm resilience, and how large electricity needs are served by local utilities

• Build a community engagement playbook and repeatable processes that scale as Anthropic's infrastructure footprint grows

Minimum qualifications

• Experience in community affairs, public affairs, economic development, government relations, local or state government, or a closely related field

• Direct experience working for or engaging with parish and municipal governments and a broad set of community stakeholders on behalf of large infrastructure, construction, energy, or technology projects, with a working understanding of how local politics and community dynamics actually play out

• A skilled relationship and coalition builder who earns trust with a diverse group of stakeholders, and who maintains relationships through difficult conversations

• The ability to represent a company credibly in public settings, including town halls, hearings, and press interviews

• Strong written and verbal communication skills, including the ability to turn a complex operational plan into plain language that a local official or reporter can understand and respond to

• The ability to work independently, get up to speed quickly on complex policy issues, and manage multiple concurrent engagements across different markets without losing track of any of them

• Based in Louisiana or willing to relocate there, and prepared to travel regularly across the state

Preferred qualifications

• 7+ years of experience in community engagement specifically on data center, utility, energy, or large-scale industrial infrastructure projects, or in local government

• Familiarity with land use, zoning, and permitting processes at the parish and municipal level, including local review of industrial tax incentives

• Experience in communities with a long industrial, energy, or port presence, and an understanding of coastal, flood, and hurricane resilience concerns

• Experience managing corporate social responsibility programs

• Established relationships with economic development, workforce, or civic organizations in the markets this role covers

• Experience working with real estate, legal, communications, and policy teams at the same time

• Experience engaging with Tribal nations in Louisiana, including familiarity with consultation processes and Tribal sovereignty

• A genuine interest in the communities where you work, not just the projects you are managing

To apply: https://weworkremotely.com/remote-jobs/anthropic-community-engagement-manager-data-centers-louisiana