Account-Management, Digital-Marketing, Client-Success Jobs

This is a remote position.

Our client is looking for a Marketing Account Manager to take ownership of client relationships, drive strategic conversations, and ensure marketing initiatives deliver measurable impact. Their company operates in the digital marketing industry and has achieved consistent growth in recent years by delivering high-performing campaigns across multiple channels.

This role is ideal for a proactive communicator who enjoys translating data into strategy, building long-term partnerships, and keeping projects aligned with business goals. The Marketing Account Manager will act as the primary liaison between clients and internal teams, ensuring transparency, clarity, and continuous optimization.

Responsibilities

• Serve as the main point of contact for assigned client accounts from onboarding through ongoing campaign management

• Facilitate recurring strategy meetings, performance reviews, and status updates

• Oversee timelines, deliverables, and scope to ensure alignment with client objectives

• Analyze marketing performance data and collaborate with specialists to refine strategy

• Educate clients on digital marketing channels including SEO and paid media

• Identify growth opportunities and address potential challenges before they escalate

• Maintain high client retention standards and strong satisfaction scores

• Coordinate cross-functional communication to ensure seamless execution

Requirements

• Minimum 2 years of experience in account management, client success, or customer-facing roles

• At least 1 year of experience within a digital marketing agency environment

• Hands-on experience with SEO and PPC campaigns

• Ability to independently extract and interpret performance data

• Experience presenting KPIs and strategic insights to stakeholders

• Familiarity with GA4, Google Ads, and Meta reporting tools

• Comfortable managing multiple accounts in a fast-paced setting

Qualifications

• Strong working knowledge of Google Analytics (GA4), Google Ads reporting, and Meta Business Manager

• Clear understanding of SEO best practices and paid advertising fundamentals

• Familiarity with Webflow, WordPress, or Shopify

• Experience supporting home services clients such as HVAC, plumbing, or remodeling companies is preferred

• Exceptional written and verbal communication skills

• Highly organized with strong time management abilities

• Independent, resourceful, and comfortable working remotely

• Curious mindset with a natural ability to ask thoughtful questions

Benefits

Originally posted on Himalayas

About Huzzle

At Huzzle, we connect exceptional professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.

Job Summary

We’re hiring an experienced Account Manager to manage and grow client relationships within a fast-paced marketing environment. This role is ideal for someone who understands digital marketing workflows, can translate strategy into execution, and excels at client communication and retention.

Key Responsibilities

• Serve as the main liaison between clients and internal marketing teams
• Manage multiple marketing accounts simultaneously while maintaining high service quality
• Coordinate campaign execution across paid media, SEO, content, and email marketing initiatives
• Conduct regular client check-ins, performance reviews, and strategy calls
• Track KPIs, prepare reports, and communicate insights and recommendations clearly
• Identify upsell and cross-sell opportunities within existing accounts
• Ensure client retention through proactive communication and problem-solving
• Collaborate closely with project managers, strategists, and media buyers

Requirements

• 2+ years of experience as an Account Manager or Client Success professional in a marketing agency or marketing-driven company
• Strong understanding of digital marketing fundamentals (paid ads, SEO, funnels, analytics)
• Excellent written and verbal English communication skills
• Proven ability to manage client expectations and deliver results
• Experience working with CRMs, project management tools, and reporting dashboards
• Highly organized, detail-oriented, and comfortable working remotely
• Client-facing mindset with strong relationship-building skills

Benefits

💰 Competitive Salary: Salary is variable depending on experience and skillset

🌎 Remote Work: Work from the comfort of your home

🚀 Exclusive Access: Connect with top-tier employers globally.

🤝 Network & Learn: Be part of a community of sales professionals, sharing insights and opportunities.

Originally posted on Himalayas

This is a remote position.

Our client is looking for an Account Managerto join their growing team and play a key role in managing and expanding relationships with their clients. They operate within the digital marketing and legal technology space, and in recent years they have built innovative solutions that help businesses identify and reach highly targeted audiences across multiple digital channels.

This role is ideal for someone who thrives in fast-paced environments, enjoys working directly with clients, and brings a strong background in paid social strategy. The position focuses heavily on client retention by delivering an exceptional experience and developing thoughtful, results-driven marketing strategies.

Responsibilities

• Lead strategy discussions with clients during regular review calls
• Collaborate with clients to develop paid social campaign strategies and audience targeting approaches
• Coordinate with internal creative teams to oversee the development and delivery of marketing assets
• Manage day-to-day client communication, ensuring clarity, responsiveness, and alignment
• Build strong client relationships focused on long-term retention and satisfaction
• Provide strategic guidance to help clients maximize performance across digital channels
• Handle multiple client accounts simultaneously while maintaining high attention to detail

Requirements

• Fluency in English (spoken and written)
• Solid understanding of Meta Ads (strategy-level knowledge; no hands-on execution required)
• Ability to manage multiple stakeholders and client accounts effectively
• Strong organizational skills and attention to detail
• Comfortable working in fast-paced, evolving environments with some ambiguity
• Client-facing experience with excellent communication skills

Qualifications

• 5–10+ years of experience in marketing, particularly in paid social advertising
• Strong strategic understanding of Meta advertising and performance marketing
• Experience working directly with clients in an account management or similar role
• Proven ability to manage a high volume of accounts simultaneously
• Self-driven, adaptable, and entrepreneurial mindset
• Interest or exposure to the legal industry is a plus, but not required
• Strong passion for digital marketing and growth strategies

Benefits

Originally posted on Himalayas

WHO WE ARE:Jumpfactor is an award-winning, 8-time Growth500 Fastest Growing Agency in Canada. We are a dynamic, fast-paced, and highly specialized digital marketing agency focused on helping Managed Service Providers (MSPs) achieve massive growth. With over $1.9 Billion in client revenue generated, we are recognized globally as a top-tier MSP growth digital agency.

ROLE OVERVIEW:

At Jumpfactor, we’re looking for a Senior Digital Marketing Account Manager who’s passionate about helping clients grow and empowering them to achieve their best results. In this role, you’ll serve as both a trusted advisor and a strategic partner, guiding clients to success through proactive coaching, strong relationship management, and performance insights. You’ll take ownership of your portfolio, driving client satisfaction, retention, and growth while identifying new opportunities for adoption, upsells, and referrals.

This is a high-impact, fully remote role where your contributions directly shape client success and agency growth. You’ll collaborate with a world-class team, work on innovative campaigns, and have clear pathways to advance your career as Jumpfactor continues to grow.

Jumpfactor’s CORE VALUES:

• Be STRATEGIC

• Be PASSIONATE

• Be TENACIOUS

• Prioritize LEARNING

• Embrace TEAM

• Maintain INTEGRITY

WHY EMPLOYEES LOVE JUMPFACTOR:

• Very competitive compensation package.

• 100% Remote work.

• You will work with a very skilled international team.

• Endless growth opportunities and career advancement.

• Performance-based bonuses that recognize your impact.

• Access to paid training, courses, events, and conferences.

• Enjoy paid social events that foster team camaraderie.

• Engage in weekly learning programs to stay ahead.

• Harness state-of-the-art technologies and tools for excellence.

QUALIFICATIONS:

• 3+ years of hands-on Account Management or Client Success experience in a digital marketing agency

• Experience managing North American B2B client accounts ideally in a multi-client, retainer-based agency model

• Proven ownership of client retention, renewals, upsells, expansion, and churn reduction

• Experience managing multiple high-touch accounts with strong revenue accountability

• Strong English communication skills with confidence leading client calls and difficult conversations

• Able to speak to KPIs such as retention, growth, CSAT, NPS, and revenue impact

• Comfortable using CRM systems, reporting dashboards, and project management tools

• Strong digital marketing fluency, with the ability to discuss strategy and performance with clients

• Experience collaborating and managing client projects with SEO, PPC, Content, and Development teams (ClickUp, Jira)

• Organized, process-driven, and comfortable working in a fast-paced agency environment

ROLE AND RESPONSIBILITIES:

Client Success & Relationship Management

• Build trusted client relationships and maintain high NPS scores

• Manage accounts to minimize churn and drive satisfaction

• Encourage client referrals and reviews while ensuring follow-through

• Identify opportunities for account growth through upsells and cross-sells

• Ensure timely activation of new clients and completion of onboarding milestones

• Support client adoption of Jumpfactor products, courses, and communities

• Handle escalations with professionalism and solution focus

Performance & Campaign Management

• Ensure campaigns deliver strong ROI and meet key metrics (CPL, MCAC)

• Analyze performance data to identify trends, gaps, and improvement areas

• Collaborate with internal teams to resolve issues and optimize outcomes

• Lead client calls and communicate clear, transparent performance updates

• Monitor unsigned MRR contracts and ensure timely renewals

Process & Quality Excellence

• Manage client tickets and communications, ensuring timely responses

• Meet SLA for resolution and communication standards

• Conduct periodic quality checks on client calls and meetings

• Track client progress against KPIs and quarterly goals

• Document insights, recommendations, and action items for leadership visibility

• Contribute to continuous improvement of processes and team efficiency

NEXT STEPS:

If you're excited about this opportunity and believe you're a strong fit, we invite you to apply. Successful candidates will undergo a series of short assessments to further evaluate their potential.

Job Type:

Full-time, Permanent, 100% Remote

Requirements

Must-Have Requirements:

• 3+ years in a client-facing role managing ongoing client relationships

• Strong English communication and negotiation skills; confident in handling complex client situations

• Digital marketing fluency with the ability to confidently discuss strategy, performance, and value with clients (not as in hands-on execution; this is done by the implementation team)

• Experience managing a high-touch portfolio of client accounts with regular communication and relationship ownership

• Proven revenue ownership or revenue under management (MRR/ARR/QRR)

• Strong background in client retention, renewals, and churn reduction

• Experience driving account growth KPIs (upsell, cross-sell, expansion, retention targets)

• Familiarity with client satisfaction metrics (CSAT and/or NPS)

• 2+ years tenure at at least one company

• Experience with task/project management system tools

Nice-to-have Requirements:

• Experience working in a Digital Marketing Agency

• Demonstrated promotion or increased responsibilities/accountability in at least one role

• Experience working with MSP / Managed IT Services clients

• Working knowledge of SEO and core digital marketing concepts

• Experience collaborating with specialists (SEO, PPC, Content, etc.)

• Experience with JIRA and/or ClickUp

Originally posted on Himalayas