Student Worker: Student Success Representative

This position is for eligible, current students enrolled at Gordon-Conwell Theological Seminary. Student Success Representative for Master of Divinity Students Location: Charlotte, NC, Jacksonville, FL, or Boston, MA (Student must reside in NC, FL, or MA.) Hours: 10 hours/week You must be a currently enrolled student at Gordon-Conwell Theological Seminary to be eligible for this student worker position. Only eligible students will be considered. Job Qualifications: • Highly organized, detail-oriented, and orderly, capable of using time efficiently and effectively. • Possesses a sound working knowledge of the GCTS degree programs, pertinent registration policies and procedures. • Must possess exceptional interpersonal abilities demonstrating a confident, warm, outgoing manner including excellent verbal communication and listening skills. • Must be sensitive to the varied needs of a diverse student population. • Should possess the ability to maintain a high level of confidentiality. • Capable of functioning effectively within a student-centered, cooperative decision-making environment. • Able to take initiative and problem solve. • Possesses solid experience in the use of a computer, especially Microsoft office suite (Outlook, Excel, Word, etc.) • Proficiency in the usage of web technologies and ability to learn new database software. • Ability to work 10 hours per week. Hours agreed upon prior to the upcoming term. Responsibilities • Performs routine contact with students and follow-up with inactive students to identify enrollment barriers in an effort to improve retention, keeping clear records of all efforts using Navigate 360. • Oversees the orientation of new students, including conducting welcome calls to new students and providing introductory training for pertinent GCTS systems, advising students