Social Worker II – CPS Support Worker

New as of 01/01/2026: Your well-being matters from the start — benefited new hires are eligible for up to 40 hours of advanced annual leave and 40 hours of advanced sick leave. Position Description Catawba County Social Services is seeking a committed and compassionate CPS Support Worker to join our CPS team. In this critical role, you will support the mandated efforts to protect children and support families facing challenging circumstances. CPS Support Workers provide support during CPS Assessments and In-Home services by interviewing collateral contacts and conducting thorough research and summary of relevant records, which help assigned social workers assess safety, risk, and permanence. We’re looking for individuals who embody our core values – those who act with integrity and professionalism, provide meaningful, solution-focused assessment activities, work collaboratively with internal and external partners, and strive for excellence in a fast-paced environment. If you are passionate about making a lasting impact in the lives of children and families and thrive in a collaborative, mission-driven workplace, we encourage you to apply. Trainees, those with a Bachelor’s degree in other areas of human services, but do not have the required experience, may be considered. Trainee salary is $48,913.89. Responsibilities • Assist in supportive services to CPS social workers by interviewing collaterals via phone • Completing research of CPS history in various databases • Summarizing CPS history on all cases • Requesting and summarizing records such as law enforcement and emergency services • Completing research of records in eCourts Qualifications • Bachelor's degree from an accredited school of social work; OR • Bachelor’s degree in a human services field and 1 year of social work experience; OR • Bachelor’s degree in a non-human services field and 2 years of social work experience Additional Requirements • A valid Driver’s license with a safe driving record (Driving is an essential function of this position) • This is considered light to medium work; lifting up to 40 pounds to carry children and belongings. Preferences: • Direct social work experience in child welfare services or similar experiences • Experience in interviewing others • Experience in reviewing and summarizing various types of records • Applicants with bilingual ability (English/Spanish) are encouraged to apply.