Shift Leader

As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback. • Provide excellent guest satisfaction, service speed, and product quality • Previous experience working in a cafe or quick service restaurant preferred • Show passion about results by setting compelling targets and delivering on commitments • Meet safety and sanitation standards • Anticipate and understand guests’ needs and exceed their expectations • Works well in a team environment