Shift Lead: Front-of-House Supervisor & Team Coach

The Opportunity: Wings Over is looking for a The Opportunity: Wings Over is looking for a Shift Lead to join our team. As a Shift Lead, you will be responsible for supervising store Crew Members, opening or closing the store, and assisting with cash drawers. Now Serving These Benefits: • An energetic, collaborative, and positive work environment • Paid time off for activism • Weekly pay through direct deposit • Participation in tip pool • Free food and discounts for you and your family • Opportunities for advancement Day in the Life (includes, but is not limited to): • Works side by side with the team frying chicken, greeting guests, and modeling Wings Over standards, values, and behaviors • Supervises with integrity, honesty, and knowledge that promotes the culture, values, and mission of Wings Over • Demonstrates knowledge of and trains others on core products, processes, and FOH/BOH workstations; positively coaches Crew Members on such items • Identifies and communicates appropriate responsibilities and duties to store Crew Members to ensure smooth flow of operations • Anticipates obstacles and takes action to prevent or minimize their impact • Keeps all workstations clean and organized and coaches team to do the same; follows health, safety, and sanitation guidelines for all products • Assist with checking cash drawers and preparing bank deposits • Contributes as needed to wider Wings Over efforts to achieve store goals and sales growth • Maintains regular and punctual attendance • Maintains a neat and tidy appearance by wearing the Wings Over uniform and adhering to our Wings Over dress code • Other related duties as assigned What You Bring To The Table: • At least one (1) year of store-level supervisor experience in food/hospitality preferred • Serv-Safe Certification required • Knowledge of supervisory practices and procedures • Able to communicate clearly and concisely • Able to appropriately handle confidential/sensitive information • Strong interpersonal and leadership skills; able to coach others • Flexible schedule - available nights, holidays, and weekends with availability to open or close shifts • Able to lift 50 lbs. and can stand for prolonged periods of time • Legal US work authorization Fly With Us: For over 20 years, Wings Over has served the best crispy chicken wings and hand-breaded tenders. Join us on our journey to create gold standard experiences that leave everyone happier than before they interacted with us. Wings Over is an Equal Opportunity Employer.