Service Engagement Data Analyst - Global Robotics Service and Support

Position Overview At Medtronic, you can begin a life-long career of exploration and innovation while championing healthcare access and equity for all. As a Data Analyst on the Service Engagement team in Global Robotics Service & Support (GRSS), you will partner with Service, Marketing, R&D, and Commercial organizations. Your role involves collecting, analyzing, and interpreting large datasets to uncover trends, visualizing data, and delivering insights that drive strategy and decision-making. Application Deadline: 4 Jun 2025. Key Responsibilities • Develop, inspect, mine, transform, and model data to raise productivity and improve decision making. • Maintain analytical systems, verify data accuracy, and build strong business partnerships across a complex matrix organization. • Translate business requirements into insightful analytics and actionable reports, dashboards, and data visualizations. • Provide analytics training and direction to internal and external stakeholders, including international customers. • Assist in tracking and managing the GRSS budget and identify opportunities for process improvement and operational efficiency. • Conduct Voice-of-Customer initiatives and manage projects to deliver requirements on-time. • Perform other duties as assigned by management. Required Qualifications • Bachelor's degree with 2+ years of experience in data analysis OR an advanced degree with 0+ years of experience in data analysis. Preferred Qualifications • Bachelor's degree in Marketing, Statistics, Business Analytics, or a related field with 2+ years of medical device data analysis experience. • Experience in the medical devices industry with direct customer interaction. • Expertise in integrating and querying multiple data sets and creating structured data tables. • Experience in managing large-scale budgets. • Proficiency in Microsoft Office products and strong analytical, problem-solving skills. • Experience with data visualization tools such as Power BI and/or Tableau. • Excellent communication and presentation skills to effectively convey complex information. • Strong sense of ownership with the ability to work both independently and collaboratively in a fast-paced environment. • High attention to detail and a commitment to quality. Benefits & Perks • Competitive Salary: $68,000.00 - $102,000.00 for U.S locations (excl. PR), subject to experience, certification/education, market conditions, and location. • Comprehensive Benefits Package: Health, Dental, Vision insurance; Health Savings Account; Flexible Spending Account; Life insurance; and Long-term disability leave. • Additional Perks: Dependent daycare spending account, tuition assistance/reimbursement, global well-being program, incentive plans, 401(k) with mismatch, paid time off and holidays, Employee Stock Purchase Plan, and more.