RR Donnelley is seeking a National Records Manager in Washington, DC to lead operations across multiple service offerings, articulate a clear vision, and empower a high‑performing team to deliver exceptional client service. You will manage the full employee lifecycle, ensure SLAs are met, drive continuous improvement, and optimize cost-to-serve while maintaining compliance with policies and contracts.
The role requires a bachelor’s degree with 5+ years of leadership in customer‑facing
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