Retail Returns Specialist Start Here, Grow to Sales

The UPS Store is seeking friendly, dependable Retail Returns Specialists to join our multi-location team across Long Island and NYC. This entry-level role focuses on customer service, retail returns, package handling, and daily store operations, with potential growth into more advanced roles. You'll train in shipping, packing, printing, and mailbox services as you progress. You'll start by learning the basics of returns and store systems, then advance toward a Retail Sales Associate position as