Quality Assurance Manager, Environment Testing

Job Description

Position is full-time, Monday-Friday, 8 a.m.-5 p.m., with additional time as needed. 

Compensation range $65,000-$80,000 DOE in QA, Environment and Chemistry or Biology

Candidates must live a commutable distance to Horsham, PA

The Quality Assurance Manager oversees all quality operations of the Philadelphia business including service centers; providing leadership and mentoring/coaching to staff; participating in short-term and long-term planning and goal setting for the company; facilitating adherence to government regulations; sustaining quality improvement and providing quality policy development; providing sound consultation to laboratories and clients on problems or interpretation of quality/compliance issues; keeping abreast of evolving regulatory and industry quality assurance requirements. 

Quality Assurance Manager responsibilities include, but are not limited to, the following:

• Demonstrates and promotes the company vision
• Regular attendance and punctuality
• Ensure that the quality policy program is understood, implemented, and maintained at all levels of the organization; identify, prevent, or correct any departures from the quality system
• Ensure that corrective action is appropriate; ensure that follow-up requirements are completed
• Encourage employee participation in process improvement initiatives
• Handle agency audits, client audits, visits, and phone calls; prepare letters to clients; attendance at some local and national industry meetings
• Keep abreast of regulatory climate; assist technical operations with interpretation; advise on adjustment of lab policy as appropriate
• Perform all functions in support of and in compliance with all state and federal employment regulations
• Coach/mentor other members of the quality team
• Oversee regulatory training program; assist with, and present departmental and corporate training at a frequency to meet regulatory expectations and ensure compliance
• Work with operations and clients to drive challenging/complex resolutions and/or negotiate appropriate position or compromise; offer compliance options
• Identify and drive system improvements; diagnose complex issues
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned