Operations Manager- Scotts Depot WV PL

Position: Operations Manager- Scotts Depot WV 3PL Job Details Job Location: Scotts Depot WV 3PL - Scotts Depot, WV 25660 Position Type: Full Time Education Level: WV Travel Percentage: Onsite Job Category: Management Temco Logistics, a proud subsidiary of The Home Depot, is seeking a detail-oriented and proactive Operations Manager to support our delivery and customer service teams. This role plays a key part in ensuring smooth daily operations, accurate scheduling, and high service standards. If you are organized, a strong communicator, and thrive in a fast‑paced environment, we’d love to hear from you. Must-Have Skills • Transportation operations experience • Routing and dispatching experience • Warehouse management experience What You’ll Do • Monitor daily delivery operations and resolve service exceptions • Support drivers and customer service teams with real-time troubleshooting • Train and onboard new team members • Build, manage, and adjust office and driver schedules • Order and maintain office supplies • Prepare delivery manifests and ensure dispatch readiness • Collaborate with routing and driver managers to optimize performance • Review payroll and resolve discrepancies • Process reschedules, cancellations, and customer service exceptions • Oversee inbound and outbound logistics at 3PL locations • Track recycling and waste levels and recommend operational improvements Daily & Weekly Responsibilities • Track delivery exceptions and ensure timely resolution • Monitor compliance with check-ins, paperwork, and routing standards • Review next-day delivery plans and adjust schedules as needed • Submit nightly operations recap reports • Attend weekly planning and operations meetings • Conduct inventory checks and order supplies Success Metrics • On-time and complete delivery performance • Driver satisfaction and engagement scores • Employee retention and safety compliance • Labor hours and productivity versus goals • Fleet damage and repair cost management