Job Description
## Key Role Overview
Jaggers, part of the Texas Roadhouse brand family, is seeking a Manager to assist the Managing Partner in day-to-day restaurant operations. The role focuses on delivering fresh food and exceptional service by driving sales, ensuring guest satisfaction, maintaining food safety and cleanliness, and training and supervising staff. This position emphasizes a fun, team-oriented culture with opportunities for formal training and career growth.
## What are the Key Responsibilities?
- Drive sales and guest satisfaction through hands-on leadership and guest interaction.
- Enforce compliance with all employment policies in area of responsibility in conjunction with the management team.
- Monitor tickets and set the pace during peak hours to ensure timely service.
- Conduct formal line Taste & Temp checks.
- Provide and oversee thorough training for staff.
- Maintain proper food handling, maintenance, and storage of all items.
- Conduct table visits with guests to gather insights and assist in developing sales strategies to improve guest experience and drive sales.
- Monitor and maintain cleanliness and proper maintenance of equipment directly or through staff.
- Create a safe, fun, and clean work environment for staff consistent with core values and operational goals.
- Maintain cleanliness of the restaurant and safety of guests at all times.
## What are the Required Qualifications?
- No specific education level or years of experience are listed in the posting.
- Demonstrated ability to manage restaurant operations, including driving sales and maintaining guest satisfaction.
- Skills in staff training, supervision, and enforcing employment policies.
- Knowledge of food safety practices, temperature controls, proper storage, and sanitation standards.
- Ability to monitor service flow (tickets) and direct staff during peak periods.
- Strong communication and guest-interaction skills.
## What are the Preferred Qualifications?
- Prior restaurant management experience or experience leading teams in a fast-paced dining environment.
- Formal training in restaurant operations or leadership development programs.
- Proven track record of improving guest experience and driving sales.
- Alignment with company core values: self-discipline, hard work, curiosity, trustworthiness, humility, and teamwork.
## Compensation & Benefits
- Salary range: Not specified in the posting.
- A choice of medical plans.
- Dental and vision insurance.
- Paid vacation, parental, donor, bereavement leave, and 100% paid maternity leave.
- Adoption assistance.
- Short-term and long-term disability insurance.
- Life, accident, and critical illness insurance.
- Identity theft protection.
- Employee Assistance Program (EAP).
- Business travel insurance.
- 401(k) retirement plan.
- Flexible spending accounts (FSA).
- Tuition reimbursements up to $5,250 per year.
- Monthly profit-sharing program.
- Quarterly restricted stock units (RSU) program.
- Many opportunities to support your community.
- Annual holiday bonus.
## Additional Information
- Work arrangement: Full-time position based in Lexington, KY (Nicholasville Road area).
- Benefits eligibility: Comprehensive total rewards package available after 30 days of employment for Restaurant Managers meeting eligibility requirements.
- Company culture: Fun culture with flexible work schedules, restaurant discounts, friendly competitions, recognition programs, formal training, and career growth opportunities.
- Equal opportunity employer committed to providing equal employment opportunities without regard to legally protected statuses.
- Employees are expected to embody the company's values and contribute to a collaborative, high-growth workplace.
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