Guest Services Usher Event Staff - Talladega Superspeedway

## Key Role Overview This seasonal, event-based Usher role supports the Talladega Superspeedway guest experience by greeting attendees, providing information and directions, assisting with seating/ticket issues, and enforcing venue policies. Ushers are frontline representatives who ensure safety, cleanliness, and a positive atmosphere during major race weekends and other events. ## Key Responsibilities - Check assigned areas before gates open to ensure cleanliness and that facilities are in working order - Greet and welcome each guest on arrival and thank guests as they leave the event - Provide directions and information about seating sections, restrooms, concession stands, novelty shops, and other facility services and amenities - Serve as an information specialist and respond to guest comments, questions, and requests in a prompt, courteous, and professional manner - Handle a variety of customer inquiries, including seating and ticket issues - Assist guests with locating their seats - Enforce Speedway policies and procedures - Verify credentials to control access to restricted areas - Look for opportunities to enhance the guest experience - Perform all other duties assigned by Usher Team Leaders and TSS Management ## Required Qualifications - Ability to review written and electronic materials (tickets) in both digital and physical formats - Friendly, enthusiastic, and personable demeanor - Strong communication skills - Ability to memorize the Talladega Superspeedway layout to answer guest questions about seating, restrooms, concessions, and other amenities - Ability to work in a fast-paced, high-stress environment - Ability to be on feet for extended periods (8-12 hours) - Ability to work outdoors in variable seasonal weather conditions - Ability to work cooperatively with others and take direction - Must follow dress code and maintain a clean, presentable appearance at all times - No specific education required; prior customer service experience is preferred ## Preferred Qualifications - Customer service experience - Prior event or usher experience - Familiarity with motorsports events or knowledge of Talladega Superspeedway layout ## Compensation & Benefits - Salary range: Not specified - Key benefits: highly competitive salaries, a solid benefits package focused on wellness, and opportunities for personal and professional growth and development ## Additional Information - Work arrangement: seasonal/temporary event-based position (main events run in May and October with possible smaller events throughout the year) - Typical shift length: 8-12 hours depending on event needs and conditions - Location details: Talladega Superspeedway (accessible off I-20 between Birmingham, AL and Atlanta, GA) - Employer is an Equal Opportunity Employer; applicants will receive consideration without regard to protected characteristics - Application: apply via www.careers.nascar.com for consideration --- _This job was found on [bandana.com](https://www.bandana.com/?utm_source=jd_attribution&utm_medium=repost)_