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Martinsburg, West Virginia, US
2427
Posted Oct 3, 2026

Job Description

Job Overview We are seeking an energetic and detail-oriented Front Desk Associate to serve as the welcoming face of our organization. In this vital role, you will manage front office operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your proactive approach and organizational skills will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a dynamic team. Duties • Greet visitors and clients warmly, ensuring a professional and friendly first impression • Manage multi-line phone systems, directing calls efficiently and courteously • Handle data entry tasks using spreadsheets, word processing, and productivity software such as Microsoft Office and Google Workspace • Maintain accurate filing systems, including digital records and physical documents • Support appointment scheduling and calendar management for staff or professionals • Assist with basic bookkeeping using QuickBooks or similar accounting software • Provide customer support by answering inquiries, offering information, and resolving issues promptly • Perform clerical duties such as proofreading documents, managing office supplies, and organizing files • Operate office equipment with technical proficiency while adhering to phone etiquette and professional communication standards • Support office management tasks including organizing meetings, managing client communication, and maintaining a tidy workspace Experience • Prior experience in office administration or front desk roles is highly preferred • Demonstrated proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools • Experience with multi-line phone systems and professional phone communication skills • Bilingual abilities are a plus for serving diverse client needs effectively • Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment • Familiarity with data entry, clerical procedures, and basic bookkeeping (QuickBooks experience is advantageous) • Previous roles such as medical or dental receptionist or personal assistant are beneficial but not required • Excellent customer service skills combined with professionalism in client communication and phone etiquette Join us as a Front Desk Associate to be at the heart of our organization’s daily operations! Bring your enthusiasm, technical proficiency, and organizational talent to create a welcoming atmosphere while supporting essential administrative functions. This paid position is perfect for motivated individuals eager to grow their career in office management and customer support. Pay: From $14.00 per hour Benefits • Employee discount • Flexible schedule Work Location: In person

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Quick Facts

Company
FAIRFIELD INN & SUITES BY MARRIOTT® MARTINSBURG
Location
Martinsburg, West Virginia, US
Salary
2427