Job Description
Counter Sales Representative
Job Summary of Counter Sales Representative:
This role serves as the primary point of contact for customers seeking automotive parts and solutions. A passion for customer service, paired with a solid understanding of auto parts, is essential. Whether you're seeking a full-time position, part-time work, or an opportunity for growth within the company, this role offers a great opportunity to begin or advance your career.
Job Duties and Responsibilities of Counter Sales Representative:
• Assist both retail and wholesale customers with automotive parts inquiries in-store and over the phone.
• Use your knowledge of auto parts to support colleagues in answering customer questions.
• Provide exceptional customer service and ensure positive interactions with every customer.
• Bring enthusiasm and a customer-first approach to a dynamic, fast-paced store environment.
• Engage with retail customers to offer personalized, knowledgeable service and assistance.
• Use various tools, including computer systems, cash registers, telephones, and paper catalogs, to assist customers.
Qualifications and Experience of Counter Sales Representative:
• Enjoy helping customers with auto parts inquiries and solutions.
• Experience in the automotive industry or a genuine interest in cars and trucks.
• Open to learning about automotive parts if you don’t have previous experience in the field.
• A strong desire to grow within a team that offers limitless career advancement opportunities.
• Experience in automotive parts, heavy equipment, farming, diesel, or marine industries is a plus.
• Previous work experience in an auto parts store, retail environment, or collision repair shop is helpful.
• Familiarity with cataloging or inventory management systems is advantageous.
• Customer-focused with a strong internal and external service orientation.
• ASE certifications are beneficial but not required.
Benefits of Counter Sales Representative:
• Work with great people and a well-established brand.
• Competitive pay and benefits package.
• Comprehensive health benefits and a 401(k) plan.
• Be part of a stable company that maintains a "family-oriented" atmosphere.
• Enjoy a culture that encourages internal promotions, creativity, and career growth.
• Receive excellent training and support from management and your peers.
Salary:
• Competitive salary, commensurate with experience and performance.
About Genuine Parts Company:
Genuine Parts Company (GPC) is a Fortune 200 company recognized for its commitment to high-quality automotive parts and customer service. We offer a supportive work environment where employees can thrive, grow professionally, and enjoy long-term success within the company.