Benefitfocus Sr Implementation Consultant

Together we fight for everyone’s opportunity for a better financial future. At Voya, we are committed to a work environment where differences are valued and everyone feels comfortable bringing their whole selves to work. Benefitfocus, a Voya company, is a leading provider of cloud-based benefits software solutions. We are seeking an HCM Sr Implementation Consultant to join our Customer Success Organization. In this role, you will gather data integration requirements and deliver solutions that meet clients’ data integration needs, supporting both new employer groups during implementation and existing customers navigating business changes that impact data exchange with Benefitfocus. You will develop expertise in Benefitfocus and industry-standard integration approaches, partnering with customers, payroll vendors, HCM providers, and internal engineering teams to ensure timely, accurate, and high-quality data integrations. ## The Contributions You’ll Make - Work with customer payroll vendors to determine outbound deduction file or API integration requirements. - Partner with customer HCM system teams to identify inbound demographic file or API integration requirements. - Extract files and ensure successful, accurate, and timely delivery to vendors. - Facilitate discovery sessions, integration overviews, training sessions, and implementation project meetings. - Gather and analyze customer integration requirements and recommend appropriate integration solutions. - Translate customer requirements into accurate and concise requirements documentation for internal engineering review and development. - Refine requirements documentation based on customer feedback and engineering team recommendations. - Develop and execute testing plans to validate data integrations. - Oversee and support component testing and user acceptance testing activities. - Triage, troubleshoot, and resolve issues identified during testing and implementation. - Ensure successful transitions from customer legacy file transmission processes and data to the Benefitfocus platform. - Obtain customer and internal engineering sign-off and coordinate smooth transitions to ongoing production support teams. - Partner with project managers to align integration deliveries with overall implementation milestones. - Adapt to a fast-paced environment while effectively managing multiple priorities and competing deadlines. - Successfully manage a workload of 10 to 15 concurrent implementation and integration projects. - Collaborate with Product Management, Operations, Sales, and other cross-functional partners to ensure shared knowledge and successful project outcomes. - Provide training, mentorship, and support to junior associates. - Support team initiatives and perform other duties as assigned. ## Minimum Knowledge & Experience - Bachelor's degree required. - 6+ years of experience in a Saa. S implementation environment. - Experience with systems integration and field-level interface design. - Experience with file transmission processes and integrations with external vendors. - Strong business application consulting experience with direct client-facing responsibilities. - Excellent written and verbal communication skills. - Demonstrated ability to manage multiple concurrent projects and priorities. - Strong analytical, problem-solving, and organizational skills. - Ability to translate business requirements into technical solutions and effectively partner with engineering teams. ## Preferred Knowledge & Experience - Knowledge of payroll systems. - Knowledge of employee benefit plans and benefit administration structures. - Experience working with HR technology platforms, data integrations, and benefits administration systems. ## Work Arrangement This role is remote; however, candidates must be located within commutable proximity to one of our major office locations to support periodic onsite collaboration, team connection, and business priorities. The majority of our roles have adopted a hybrid schedule — working some days in the office and some days remotely, providing flexibility for work-life balance while allowing the benefit of in-person collaboration. ## Compensation Voya is committed to fair and equitable pay. The annual base salary range for this position is $95,000 - $110,000. In addition to base salary, Voya may offer incentive opportunities based on the role. Actual compensation offered may vary based on geographic location, work experience, education, licensure requirements, and skill level. ## Benefits We offer health, dental, vision and life insurance plans; a 401(k) Savings plan with generous company matching contributions (up to 6%); a Voya Retirement Plan – employer paid cash balance retirement plan (4%); paid time off including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day; and paid volunteer time – 40 hours per calendar year. ## Critical Skills Customer Focused: Passionate drive to delight our customers and offer unique solutions. Critical Thinking: Thoughtful process of analyzing data and problem solving. Team Mentality: Partnering effectively to drive our culture and execute common goals. Business Acumen: Appreciation and understanding of the financial services industry. Learning Agility: Openness to new ways of thinking and acquiring new skills. Voya Financial is an equal-opportunity employer and provides reasonable accommodations for persons with disabilities. --- _This job was found on [bandana.com](https://www.bandana.com/?utm_source=jd_attribution&utm_medium=repost)_