Barista – Clayton, NC

Position Summary: At Ziggi’s Coffee, Baristas are more than just drink-makers—they’re the heart of our customer experience. As a Barista, you create positive moments for every guest by delivering great coffee with a warm smile, a helpful attitude, and an eye for quality. You’ll work alongside a team that values connection, hustle, and a shared commitment to excellence. This is a fast-paced, hands-on role where you’ll be supported, trained, and empowered to grow. Whether it’s a guest’s first time in or their fiftieth, you’ll help ensure they leave happier than they arrived. Core Responsibilities: Customer Service & Communication • Greet each guest with genuine enthusiasm and create a welcoming environment. • Personalize interactions—remember regulars, make newcomers feel at home. • Resolve customer concerns calmly and professionally. • Maintain a high standard of guest service, even during peak hours. Teamwork & Culture Fit • Be a “positive team player”—support your coworkers, especially during busy shifts. • Communicate openly and respectfully with your team and leadership. • Step in when help is needed and celebrate wins together. • Represent Ziggi’s values through your attitude, energy, and presence. Work Ethic & Dependability • Show up on time, stay engaged, and own your responsibilities. • Take pride in doing small tasks well—cleaning, stocking, or restocking stations. • Stay focused and proactive during both busy and slow times. • Be flexible with scheduling, including early mornings and weekends. Learning & Adaptability • Actively learn new skills—from drink recipes to point-of-sale systems. • Take feedback in stride and use it to improve your performance. • Stay curious—ask questions, practice, and grow each shift. Situational Awareness & Multitasking • Balance making drinks, assisting guests, and keeping your station clean. • Stay calm and prioritize when juggling multiple tasks or requests. • Think on your feet and adjust to guest needs, even if they ask for something off-menu. Who Thrives in This Role? You’re a great fit if you: • Enjoy connecting with people and making their day. • Have a strong work ethic and love being part of a team. • Stay upbeat under pressure and enjoy fast-paced environments. • Are looking to grow within a values-driven company that supports you.