Job Description
The main purpose of the Address Store Associate (Part-Time) is t o provide exceptional guest service to all guests at The Address, a specialty department store curated for the modest fashion consumer.
Primary Responsibilities:
+ Provide exceptional guest service by greeting and conversing with guests and determining their needs.
+ Greet guests courteously, uncovering their needs, and giving polite parting remarks.
+ Assist guests with product questions or general questions concerning American Dream and the local region.
+ Prepare and organize product for display and purchase.
+ Maintain specific product area as determined by the supervisory team.
+ Communicate inventory levels to the manager and buyers on the specific product area.
+ Communicate with manager/buyers on sales of specific products.
+ Understand specific product area knowledge- features, other product options and benefits.
+ Restock displays as needed.
+ Organize and maintain specific product backstock.
+ Oversee safety and cleanliness of selling area.
+ Process and count out funds accurately and timely following established cash handling procedures.
+ Maintain knowledge of Loss Prevention procedures.
+ Utilizing suggestive selling techniques to increase sales.
+ Maintain knowledge of current sales, promotions, and discounts.
+ Recommend, select, and assist in locating merchandise based on guests' needs and questions.
+ Utilize the POS system to ring up merchandise sales.
+ Collect the proper payment per transaction; either by processing a credit card or collecting cash, and determine the correct change (if needed)
+ Account for all transactions; maintain an accurate cash count and balance the till at the end of each shift
+ Perform other duties as assigned.
Desired Qualifications:
+ Must be at least 16 years of age.
+ Outstanding guest service skills.
+ Previous retail/experience preferred.
+ Previous cash handling experience preferred.
+ Previous guest service experience preferred.
+ Basic knowledge of computers is preferred.
+ Ability to communicate clearly and effectively with guests.
+ Ability to communicate clearly and effectively with supervisory staff and buying office.
+ Basic math skills.
+ Point of Sale experience preferred.
+ Interpersonal skills -- working alone and with team
Physical Job Requirements:
+ Stand and move - frequently, 90% of time
+ Perform repetitive motion (using keyboard) - frequently, 90% of time
+ Kneel and bend - occasionally,30% of time
+ Reach at or below shoulder level - frequently, 90% of time
+ Reach at or above shoulder level - infrequently, 10% of time
+ Stoop/Squat - infrequently, 10%
+ Lifting/carry up to 10 pounds - occasionally, 30% of time
+ Lift/Carry up to 30 lbs. - infrequently, 20% of time
+ Ability to lift up to 50 pounds - infrequently, 10%
+ Handle larger items such as boxes or packages - infrequently, 10% of time
+ Must be available holidays, days, evening, and weekends
American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status, or any other basis prohibited by law