Assistant Retail Manager

Assistant Retail Manager Job Summary of Assistant Retail Manager: This role supports daily store operations while providing exceptional service to both wholesale and retail customers. The position offers the opportunity to use your automotive knowledge and leadership skills to help drive NAPA's market presence, support store growth, and create a culture of teamwork and customer satisfaction. Job Duties and Responsibilities of Assistant Retail Manager: • Deliver outstanding customer service to boost market penetration and profitability. • Lead and support daily store operations alongside the Store Manager. • Create and maintain a culture of employee engagement and teamwork. • Drive company initiatives and help build long-lasting customer relationships. • Recruit, coach, and train team members to achieve performance goals. • Ensure inventory protection, operational safety, and asset management. • Oversee cleanliness and readiness of store, stockroom, vehicles, and exterior areas. • Support marketing and operational programs, focusing on process improvements. • Handle customer inquiries in person and over the phone to ensure satisfaction. Qualifications and Experience of Assistant Retail Manager: • High school diploma or equivalent; technical or trade school education preferred. • Experience or strong interest in the automotive aftermarket or DIY environment. • Customer-first mindset with a focus on relationship building. • Ability to thrive in a fast-paced, high-demand environment. • Familiarity with cataloging or inventory systems. • Ability to lift up to 60 lbs when needed. • Background in the automotive, heavy equipment, diesel, or marine industries. • Management experience in retail, parts, food service, or convenience stores. • ASE certifications and prior NAPA experience a plus. Benefits of Assistant Retail Manager: • Comprehensive health benefits and 401(k) program. • Stable Fortune 200 company with a supportive, team oriented culture. • Opportunities for advancement and professional development. About Company: NAPA, a Genuine Parts Company brand, is a trusted name in the automotive parts industry. We combine the resources of a major corporation with a supportive, people first environment. GPC is committed to equal opportunity and makes all employment decisions based on merit, qualifications, and business needs.