Jobs at Linkedin

This role will be based in NYC, CHI, or SF. 

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on selected days, as determined by the business needs of the team. 

We are looking for a Global Client Director to own our largest and most complex global Staffing accounts — the enterprise firms whose entire business model runs on finding, placing, and mobilizing talent. This role is measured on net-new growth. You will carry a significant quota, chase net-new growth as aggressively as you defend the base, and thrive in high-stakes commercial negotiations where the outcome is measured in tens of millions of dollars. 

You will build durable executive relationships with the founders, CEOs, COOs, and Chief Growth Officers who run these firms, and you will be in the room when they set strategy, not briefed on it afterward. You will lead the global account strategy end to end, orchestrating a cross-functional team across regions to sell the full Talent Solutions portfolio (Talent and Learning) into a client base that lives and dies by recruiter productivity, fill rates, and margin. 

You will advise executive customers on where the staffing market is heading, act as the liaison between clients and LinkedIn product teams, and convert that credibility into new investment that grows both their business and ours. 

This is a highly collaborative role that demands global vision, cultural fluency, and genuine competitive drive. You take a consultative approach, you know the client's P&L, and you are not afraid of a hard conversation. 

Responsibilities 

Understands the Customer's Business 

• Establish trusted executive relationships with CEOs, COOs, CFOs, CROs, and Chief Growth/Delivery Officers at the world's largest staffing and workforce solutions firms. 
• Speak the client's language — recruiter productivity, fill rate, time-to-submit, gross margin, bill/pay spread, perm versus contract mix — and translate LinkedIn's value into their economics. 
• Exhibit deep, current knowledge of the full LinkedIn Talent Solutions suite (Talent and Learning) and apply it to staffing-specific workflows and ATS/CRM ecosystems. 
• Lead regular executive business reviews that keep LinkedIn's value proposition unmistakable and tied to the client's growth agenda. 
• Build strategic account plans covering company strategy, macro labor-market factors, decision-makers, buying process, current investment, product utilization, and untapped revenue. 
• Map the global opportunity across every operating company, brand, and region inside each account. 

Sells and Negotiates 

• Own a proactive new-business motion: proactively source, qualify, and close net-new business inside and adjacent to your named accounts. 
• Master complex, multi-year, multi-million-dollar negotiations. Structure creative commercial constructs, hold value under pressure, and close on time. 
• Address shelfware, churn risk, and under-utilization directly, and convert those conversations into expansion. 
• Grow revenue through upsell at renewal and by landing transformational new agreements. 

Leads 

• Lead and inspire a global cross-functional team of subject matter experts to execute the account strategy. 
• Think and execute globally, collaborating across internal and client teams to drive value. 
• Develop the next generation of sellers by modeling excellence in account leadership, negotiation, customer relationship building, mentoring, and coaching. 

Collaborates Internally 

• Leverage executive sponsors to deepen LinkedIn's relationships at the top of the house. 
• Represent staffing-market trends and client needs to the Executive and Product teams to shape the portfolio. 

Basic Qualifications 

• 12+ years of experience in quota-carrying solution-selling roles or equivalent consultative experience. 
• 5+ years of experience selling to EVPs and CXOs of Fortune 500 companies or companies with annual revenues exceeding $5 billion. 
• Experience leading large, complex global accounts as the accountable commercial owner – directing renewal and growth outcomes and orchestrating execution across a cross-functional account team spanning multiple regions. 

Preferred Qualifications 

• Experience selling into the staffing, RPO, MSP, or workforce solutions industry is a significant plus. 
• Demonstrated track record of consistently overachieving quota through net-new acquisition, not renewal management alone. 
• Proven mastery of complex negotiations — multi-year, multi-entity, procurement-led deals with significant commercial complexity. 
• Demonstrated ability to execute global account strategy plans, structure complex global deals, manage multiple territories, and develop business to support growth. 
• Proven experience managing both directly and indirectly through influence and alignment. 
• Experience selling to and influencing EVPs, CXOs, and end-users in the same sales cycle, in both individual and team sale environments. 
• Experience selling brand new, disruptive technology. 
• Excellent communication, organizational, and analytical skills. 
• Experience managing, developing, and inspiring a global account team of sales reps, cross-functional partners, and sales support staff. 
• Experience managing global accounts in net new and renewal environments. 

Suggested Skills 

• Negotiation 
• Business development 
• Executive engagement 
• Execution of global account strategy plans 
• Account management of multiple territories 

LinkedIn is committed to fair and equitable compensation practices. 

The pay range for this role is $285,000.00 to $435,000.00 OTE. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.   

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits. 

Equal Opportunity Statement 

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a Reasonable Accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us and describe the specific Accommodation requested for a disability-related limitation.
Fill out an Accommodation request here: https://app.smartsheet.com/b/form/b660a0327d044969abfd7a4e73d15c36

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice and Compliance Posters for Job Candidates 

Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

The role is open to New York City, Chicago or San Francisco.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.   

 

LinkedIn Marketing Solutions: We help businesses achieve their marketing ROI objectives with a suite of superior products that includes native advertising and programmatic channels. LinkedIn Marketing Solutions is searching for a Client Solutions Manager (CSM) to manage relationships with our large and often most complex customers. The CSM will leverage their knowledge of online media, communication and relationship building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where LinkedIn can provide more value to our clients.  

 

The CSM will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue. The CSM is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently.   

 

Working collaboratively with their Account Executive(s), the CSM’s responsibilities are to:   

Responsibilities: 

• Build relationships with clients and develop a deep understanding of their business and objectives to provide best-in-class customer engagement.   
• Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are met.   
• Provide recommendations and training on targeting, implementation, optimization, and reporting.   
• Leverage technology to drive performance-oriented marketing solutions.   
• Advise on creative and content development, leveraging marketing expertise to maximize performance and delivery.   
• Support customer education including a best-in-class onboarding experience and ad hoc client education.  
• Work effectively with various cross-functional partners in sales, marketing, finance, technical support, product, product marketing and insights to ensure customer success, troubleshoot campaigns and ensure error-free execution.    
• Represent the voice of the customer through collaboration with product teams to influence campaign management tools and ensure customer needs are met.   
• Grow and maintain existing business through renewals, tactical reactivations and upsells.    
• Co-develop a strategic plan for your book of business with your Account Executive.    
• Use data and insights to highlight the value of advertising, demonstrate ROI, and make recommendations for optimizations and additional investment.    
• Inspire innovation by regularly sharing ideas and best practices with peers and sales leaders. 
• Embrace our learning culture to develop yourself as a sales professional and colleague to your peers and internal partners.      
• Travel requirements: approximately 20% for client meetings, industry events, and team collaboration

Basic Qualifications:   

• 3+ years of experience in advertising, marketing, or sales      
• 2+ years of media sales, digital media account management or auction based or programmatic campaign management and optimization experience  

Preferred Qualifications:   

• 5+ years of auction based or programmatic campaign management and optimization experience (i.e. Social, Google Adwords, SEO/PPC, ad exchange/trading desks) 
• Experience in media account management   
• Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising/media analytics   
• Ability to think strategically with a proven track record of providing consultative and data-driven solutions   
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision   
• Ability to work independently and collaborate cross-functionally  
• Experience working with large customers 

Suggested Skills:  

• Campaign Optimization  
• Digital Advertising  
• Digital Marketing  
• Media Account Management 

 

LinkedIn is committed to fair and equitable compensation practices.   

The pay range for this role is $120,000 to $173,000 (On Target Earnings). Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.    

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits. 

Equal Opportunity Statement 

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a Reasonable Accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us and describe the specific Accommodation requested for a disability-related limitation.
Fill out an Accommodation request here: https://app.smartsheet.com/b/form/b660a0327d044969abfd7a4e73d15c36

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice and Compliance Posters for Job Candidates 

Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Do you enjoy connecting people, projects, and business needs? Are you energized by fast-paced environments where priorities shift quickly and no two days look the same?

Join Artefact, a global data and AI consulting firm helping organizations turn data into business impact. With 2,000+ employees across 34 offices worldwide, we partner with leading organizations such as Samsung, L'Oréal, and LVMH to accelerate digital transformation through data and AI.

As Artefact continues to grow across the US and Canada, we're looking for a Resource Manager to help support and evolve our resource management function.

In this role, you'll help ensure the right consultants and engineers are aligned to the right opportunities at the right time while balancing client needs, consultant development, utilization goals, and business priorities. Resource management at Artefact extends beyond day-to-day staffing and sits at the intersection of project delivery, employee experience, recruiting, workforce planning, learning and development, and business operations.

You'll serve as a key partner to consultants, project teams, chapter leads, and recruiting while helping shape the processes, systems, and workforce strategies that support our continued growth. You'll also contribute to broader talent deployment initiatives, including workforce planning, consultant development, onboarding and transitions, and talent and performance discussions.

What You'll Do

• Own and execute the end-to-end staffing process, strategically aligning consultants to client engagements based on skills, experience, availability, career goals, project requirements, and business needs.
• Monitor consultant capacity, utilization, project demand, potential extensions, consultant roll-offs, and resource allocation to proactively identify staffing risks, support project health, and anticipate future hiring needs.
• Partner with project and engagement leads to understand staffing requirements, including project scope, timelines, budgets, staffing continuity, and required skills.
• Manage competing staffing priorities while balancing client needs, consultant development, utilization targets, project requirements, and overall business objectives.
• Respond to shifting priorities and time-sensitive staffing needs with a strong sense of urgency, ensuring staffing gaps, conflicts, and resource constraints are addressed quickly and proactively.
• Maintain consultant and technical team one-pagers, skills inventories, and other resource data to ensure information remains accurate, current, and actionable.
• Maintain staffing and resource management systems, ensuring assignments, staffing requests, consultant profiles, and resource data remain accurate and up to date.
• Generate, analyze, and report on key resource management metrics, including utilization, bench time, staffing trends, billable hour forecasts, forecast accuracy, and other operational indicators that support business planning and staffing decisions.
• Partner with recruiting, chapter leads, and Finance to support workforce planning, identify future hiring needs, and ensure the organization has the skills and capabilities needed to meet current and anticipated business demands.
• Contribute to talent and performance discussions by providing insights into consultant utilization, project experience, skills, and development opportunities while supporting consultant onboarding and project transitions.
• Own and enforce staffing processes to ensure consistency, data integrity, and adherence across teams while continuously identifying opportunities to improve workflows, systems, reporting, and forecasting.

What You'll Bring

• 3-5+ years of experience in resource management, staffing, workforce planning, or a related operations role
• Experience working in a consulting, agency, technology services, legal, accounting, or other professional services environment
• Proven experience coordinating resources across multiple projects, teams, and competing business priorities
• Experience with workforce forecasting, capacity planning, utilization reporting, and resource management methodologies
• Strong analytical skills and the ability to use data and business context to support staffing recommendations and resource allocation decisions
• Strong stakeholder management and influencing skills, with the ability to build relationships and drive alignment across teams without direct authority
• Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment
• Experience working with reporting tools and resource management systems
• Professionalism, discretion, sound judgment, and a proactive, solutions-oriented mindset with a strong sense of urgency
• Bachelor's degree in Human Resources, Business, Psychology, Communications, or a related field preferred. Equivalent professional experience will also be considered.

Why you should join us

We are united by our values and strengthened by our hybrid expertise.

• There is always a way: We're from the breed of does, of diggers, of makers. Because ideas are valuable only if executed.
• Client trust is won on the field: Addressing client needs flows better hands on at their side.
• If not used, it is useless: Our love for technology translates into a steep desire for adoption, true brilliance is about impact.
• If not shared, our work is not done: Sharing knowledge is the best way to button up a mission, benefitting clients and colleagues.
• We learn everyday: Tech is a land where everything move at the speed of light, you better be ready to challenge yourself.

#J-18808-Ljbffr

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

We are looking for a Talent Solutions Account Executive to join our team in tapping into potential client opportunities and generating new business. You will be responsible for responding to inbound inquiries as well as blanketing your region with outbound activity. You will strategically approach target companies and teams, identify the best technology options and sell corporate solutions for recruitment. Although you strive to meet and exceed quota, you will always act in the best interest of the client. 
 
Responsibilities: 

• Prospect relentlessly to build pipeline and build strong personal relationships with prospects 
• Create reliable forecasts and be completely transparent with management on the pipeline status 
• Close new business consistently at or above quota level 
• Develop and execute on a strategic plan for the territory and document and distribute competitive information 
• Invest in colleagues and give coaching and advice when you see an opportunity for improvement 
• Work to develop and circulate the set of best practices that will be the foundation of this team 
• Listen to the needs of the market and share insights with product and marketing teams 
• Be proactive about solving problems even if it’s outside of your area and be ready to take on additional initiatives and responsibilities as they emerge 
• Seek out opportunities to be a leader and do everything you can to help the company achieve its larger objectives

Basic Qualifications: 

• 2+ years of applicable sales experience 

Preferred Qualifications: 

• Experience with recruiting, recruitment media and HR software 
• Experience with SaaS opportunities and Salesforce.com platform 
• Experience selling IT or recruiting solutions 
• Knowledge of software contract terms and conditions with the ability to create fair transactions 
• Strong negotiation and accurate forecasting skills 
• Demonstrated ability to find, manage and close high-level business in an evangelist sales environment 
• Ability to assess business opportunities and use data to inform decision making and persuade others 
• Ability to manage a large number of prospect situations simultaneously while positioning company products against direct and indirect competitors 

Suggested Skills:

• Communication
• Organization Skills
• Goal Setting
• Discovery Process
• Deal Closure

 

LinkedIn is committed to fair and equitable compensation practices.  

The pay range for this role is $112,000 to $160,000 OTE. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.  

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.

Equal Opportunity Statement 

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a Reasonable Accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us and describe the specific Accommodation requested for a disability-related limitation.
Fill out an Accommodation request here: https://app.smartsheet.com/b/form/b660a0327d044969abfd7a4e73d15c36

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice and Compliance Posters for Job Candidates 

Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.  

LinkedIn was built to help professionals achieve more in their careers, and every day millions of people use our products to make connections, discover opportunities and gain insights. Our global reach means we get to make a direct impact on the world’s workforce in ways no other company can. We’re much more than a digital resume – we transform lives through innovative products and technology.

Responsibilities:

• Learn about LinkedIn’s platform, products and associated tools (e.g. SFDC)
• Effectively communicate the LinkedIn Sales Solutions value proposition and elevator pitch to inspire your clients to embrace a new method of connecting value to customers
• Make discovery calls and confirm meetings with key decision makers that will generate revenue
• Create a pipeline of reasonable opportunities and reliable forecasts in a transparent manner
• Develop and execute strategic plans for the territory that will evolve and improve our sales process
• Listen to the needs of the market and educate the product and marketing team
• Deliver, and preferably exceed, against quarterly and annual revenue targets

Basic Qualifications:

• 4+ years of relevant sales experience

Preferred Qualifications:

• Experience with SaaS sales
• Experience in relationship management speaking to C-level users
• Experience with business development across various geographies
• Proven history of overachieving quota and driving results in a high-growth company environment
• Excellent communication, negotiation, analytical and forecasting skills
• Possess deep relationships with senior sales leadership
• Demonstrated ability to find, manage and close high-level business sales
• Ability to use competitive selling to position company products against direct and indirect competitors
• Ability to gather and use data to inform decision making and persuade others
• Ability to assess business opportunities, read prospective buyers and develop compelling strategies

Suggested Skills:

• Negotiation
• Analytical and Forecasting
• Decision Making
• Communication

LinkedIn is committed to fair and equitable compensation practices.   

The pay range for this role is $136,000 to $195,000 USD OTE. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.   

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits. 

Equal Opportunity Statement 

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a Reasonable Accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us and describe the specific Accommodation requested for a disability-related limitation.
Fill out an Accommodation request here: https://app.smartsheet.com/b/form/b660a0327d044969abfd7a4e73d15c36

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice and Compliance Posters for Job Candidates 

Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Do you enjoy connecting people, projects, and business needs? Are you energized by fast-paced environments where priorities shift quickly and no two days look the same?

Join Artefact, a global data and AI consulting firm helping organizations turn data into business impact. With 2,000+ employees across 34 offices worldwide, we partner with leading organizations such as Samsung, L'Oréal, and LVMH to accelerate digital transformation through data and AI.

As Artefact continues to grow across the US and Canada, we're looking for a Resource Manager to help support and evolve our resource management function.

In this role, you'll help ensure the right consultants and engineers are aligned to the right opportunities at the right time while balancing client needs, consultant development, utilization goals, and business priorities. Resource management at Artefact extends beyond day-to-day staffing and sits at the intersection of project delivery, employee experience, recruiting, workforce planning, learning and development, and business operations.

You'll serve as a key partner to consultants, project teams, chapter leads, and recruiting while helping shape the processes, systems, and workforce strategies that support our continued growth. You'll also contribute to broader talent deployment initiatives, including workforce planning, consultant development, onboarding and transitions, and talent and performance discussions.

What You'll Do

• Own and execute the end-to-end staffing process, strategically aligning consultants to client engagements based on skills, experience, availability, career goals, project requirements, and business needs.
• Monitor consultant capacity, utilization, project demand, potential extensions, consultant roll-offs, and resource allocation to proactively identify staffing risks, support project health, and anticipate future hiring needs.
• Partner with project and engagement leads to understand staffing requirements, including project scope, timelines, budgets, staffing continuity, and required skills.
• Manage competing staffing priorities while balancing client needs, consultant development, utilization targets, project requirements, and overall business objectives.
• Respond to shifting priorities and time-sensitive staffing needs with a strong sense of urgency, ensuring staffing gaps, conflicts, and resource constraints are addressed quickly and proactively.
• Maintain consultant and technical team one-pagers, skills inventories, and other resource data to ensure information remains accurate, current, and actionable.
• Maintain staffing and resource management systems, ensuring assignments, staffing requests, consultant profiles, and resource data remain accurate and up to date.
• Generate, analyze, and report on key resource management metrics, including utilization, bench time, staffing trends, billable hour forecasts, forecast accuracy, and other operational indicators that support business planning and staffing decisions.
• Partner with recruiting, chapter leads, and Finance to support workforce planning, identify future hiring needs, and ensure the organization has the skills and capabilities needed to meet current and anticipated business demands.
• Contribute to talent and performance discussions by providing insights into consultant utilization, project experience, skills, and development opportunities while supporting consultant onboarding and project transitions.
• Own and enforce staffing processes to ensure consistency, data integrity, and adherence across teams while continuously identifying opportunities to improve workflows, systems, reporting, and forecasting.

What You'll Bring

• 3-5+ years of experience in resource management, staffing, workforce planning, or a related operations role
• Experience working in a consulting, agency, technology services, legal, accounting, or other professional services environment
• Proven experience coordinating resources across multiple projects, teams, and competing business priorities
• Experience with workforce forecasting, capacity planning, utilization reporting, and resource management methodologies
• Strong analytical skills and the ability to use data and business context to support staffing recommendations and resource allocation decisions
• Strong stakeholder management and influencing skills, with the ability to build relationships and drive alignment across teams without direct authority
• Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment
• Experience working with reporting tools and resource management systems
• Professionalism, discretion, sound judgment, and a proactive, solutions-oriented mindset with a strong sense of urgency
• Bachelor's degree in Human Resources, Business, Psychology, Communications, or a related field preferred. Equivalent professional experience will also be considered.

Why you should join us

We are united by our values and strengthened by our hybrid expertise.

• There is always a way: We're from the breed of does, of diggers, of makers. Because ideas are valuable only if executed.
• Client trust is won on the field: Addressing client needs flows better hands on at their side.
• If not used, it is useless: Our love for technology translates into a steep desire for adoption, true brilliance is about impact.
• If not shared, our work is not done: Sharing knowledge is the best way to button up a mission, benefitting clients and colleagues.
• We learn everyday: Tech is a land where everything move at the speed of light, you better be ready to challenge yourself.

#J-18808-Ljbffr

This role will be based in New York, NY, San Francisco, CA, or Chicago, IL.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. 

We’re looking for a senior, strategic people leader to join LinkedIn Marketing Solutions (LMS) as Senior Manager, Go-To-Market Enablement, leading the Sales Performance Consultant (SPC) team for our Growth & Mid-Market business (Global). 

This leader will oversee a team of Sales Performance Consultants responsible for the last-mile delivery of field enablement—equipping sellers and sales leaders to engage consultatively, accelerate ramp, and grow revenue across a high-velocity, high-volume segment. 

This role is accountable for translating globally scaled enablement programs into field-ready, segment-specific execution—ensuring consistency, quality, and measurable behavior change across the Growth & Mid-Market sales organization. 

You will operate as a highly cross-functional partner, working closely with the global Program Enablement teams (Foundational Excellence and Product & Services) and the Enablement Center of Excellence (COE) to ensure global programs land effectively in the field—and that the Voice of the Field shapes global priorities. 

You will own field enablement execution for Growth & Mid-Market, driving measurable improvements in seller effectiveness, ramp-to-productivity, pipeline quality and conversion, and revenue growth at scale. 

The Growth & Mid-Market SPC Team (your team) 

Your team of Sales Performance Consultants is the field-facing engine of LMS enablement for the Growth & Mid-Market segment. They sit close to sellers and sales leaders, executing the last-mile delivery and change management that turns globally scaled programs into practical, in-market execution. 

Because Growth & Mid-Market operates at high velocity and high volume, the team focuses on scalable, repeatable consultative motions that accelerate ramp, drive consistency, and lift productivity across a large seller population. 

This team is responsible for: 

• Executing last-mile delivery of enablement initiatives—translating GTM Enablement strategy into actionable, field-ready steps and reinforcing them in the flow of work 
• Leveraging programs from the Enablement Center of Excellence (COE) and global Enablement teams to drive behavior change that reinforces new and existing GTM motions 
• Partnering with field leaders on sponsorship, communications, and reinforcement to accelerate time-to-productivity and drive consistent ramp across the segment 
• Acting as Strategic Business Partners to segment Sales leaders and GTM Operations—diagnosing gaps and recommending opportunities to increase field productivity and growth 
• Serving as the Voice of the Field into GTM Enablement, ensuring globally scaled programs are field-ready and aligned to customer business objectives 
• Tracking behavior-change metrics and aligning enablement to the rhythm of the business (e.g., quarterly gap-closing initiatives, annual skill priorities) 

This team plays a critical role in ensuring globally scaled programs deliver real impact in-market—at the speed and scale the Growth & Mid-Market business requires. 

Responsibilities 

Field Enablement Strategy & Execution 

• Lead a team of Sales Performance Consultants responsible for the end-to-end delivery, execution, and impact of field enablement across the Growth & Mid-Market segment 
• Define and execute a clear field enablement strategy aligned to segment priorities (seller effectiveness, ramp, pipeline quality, revenue growth, and customer value) 
• Translate globally scaled programs into field-ready, segment-specific execution that reflects customer needs and regional nuance across NAMER and EMEAL 
• Build scalable, repeatable enablement and coaching motions suited to a high-velocity, high-volume segment 
• Establish and communicate success metrics that tie field enablement to business outcomes 

Cross-Functional Partnership & Global Alignment 

• Partner closely with the global Program Enablement teams (Foundational Excellence and Product & Services) and the Enablement Center of Excellence (COE) to ensure globally scaled programs are effectively translated into the field 
• Establish clear feedback loops that carry the Voice of the Field into global priorities, ensuring programs are “field-ready” and aligned to customer business objectives upon delivery 
• Act as a Strategic Business Partner to Growth & Mid-Market Sales leaders and GTM Operations, diagnosing gaps and shaping enablement priorities around in-market needs 
• Collaborate with cross-functional partners (Sales Operations, Product Marketing, Learning Experience & Design) to streamline GTM processes and improve seller effectiveness 

Field Execution & Performance Impact 

• Drive accountability for measurable field outcomes, including seller effectiveness, ramp-to-productivity, pipeline quality and conversion, and revenue growth 
• Ensure SPCs consistently coach and reinforce consultative selling behaviors with sellers and sales leaders in-market 
• Prioritize enablement effort against the highest-impact business needs for the segment 
• Establish operating rhythms, governance, and reporting that ensure consistent, high-quality delivery across teams and regions 
• Oversee resource allocation to maximize coverage and impact across a broad seller population 

Change Management & Communication 

• Drive sustained behavior change in the field through structured enablement, coaching, and reinforcement strategies 
• Build compelling, data-driven narratives that connect field enablement to business outcomes and influence senior stakeholders 
• Ensure strong communication strategies that drive awareness, adoption, and accountability across the segment 
• Champion emerging technologies (e.g., AI-enabled enablement and sales tools) to scale coaching and reinforce key behaviors 

Team Leadership 

• Hire, lead, and develop a high-performing team of Sales Performance Consultants 
• Coach team members on consultative engagement, stakeholder management, and field execution excellence 
• Build a strong, inclusive team culture aligned to LinkedIn’s Culture and Values, including Inclusion and Belonging 
• Develop future-ready talent and capabilities within the field enablement organization 

Basic Qualifications 

• 7+ years of experience in sales, sales enablement, sales performance consulting, or sales leadership 
• 3+ years of direct people management experience 

Preferred Qualifications 

• Experience leading or delivering field enablement, sales coaching, or sales performance consulting for high-velocity, high-volume sales segments 
• Experience supporting advertising, media, or B2B sales organizations 
• Proven ability to translate globally scaled programs into field-ready, in-market execution 
• Strong experience partnering with global program teams and centers of excellence (COE) 
• Strong business acumen with the ability to connect field enablement to seller productivity, pipeline, and revenue outcomes 
• Exceptional communication skills with the ability to influence senior stakeholders without formal authority 
• Experience operating in a complex, matrixed, global organization 
• Analytical mindset with the ability to leverage data and behavior-change metrics to inform strategy and measure impact 
• Proven ability to build, coach, and develop high-performing teams 
• Familiarity with enablement technologies and emerging trends (e.g., AI-enabled tools) 
• Highly proficient in Microsoft Office (Word, PowerPoint, Excel) 

Suggested Skills 

• Strategic Thinking & Execution 
• Field Enablement & Sales Coaching 
• Consultative Selling 
• Cross-Team Collaboration & Influence 
• Change Management & Data Storytelling 

LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $141,000 - $228,000. 

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. 

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits. 

Equal Opportunity Statement 

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a Reasonable Accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us and describe the specific Accommodation requested for a disability-related limitation.
Fill out an Accommodation request here: https://app.smartsheet.com/b/form/b660a0327d044969abfd7a4e73d15c36

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice and Compliance Posters for Job Candidates 

Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

This role will be based in Ashburn, VA. 

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

We are seeking a Data Center Engineer, Field Engineering to support owner-side infrastructure validation, commissioning and operational readiness for mission-critical data center facilities across North America.

This hands-on, multidisciplinary field engineering role focuses on verifying that mechanical, electrical, cooling, controls, low-voltage, and white-space infrastructure is installed correctly, performs as designed, and is ready for safe and reliable operation.

The role places particular emphasis on high-density computing environments, including liquid-cooled GPU and AI
infrastructure. You will collaborate with engineering, construction, commissioning, operations, vendors, and equipment manufacturers to identify technical issues, evaluate system performance, determine root causes, validate corrective actions and drive issues through resolution.

You will serve as an owner-side technical resource, bridging design intent, installed conditions, commissioning results and operational requirements. Success in this role requires engineering judgment, troubleshooting skills, attention to detail and the ability to communicate technical findings clearly to both technical and non-technical stakeholders. 

Responsibilities:

• Perform field engineering activities across data center mechanical, electrical, cooling, controls, low-voltage and white-space infrastructure.
• Review engineering drawings, specifications, equipment submittals, sequences of operation, and technical design packages.
• Verify installed conditions against approved designs, technical standards, manufacturer requirements, and operational needs.
• Identify installation discrepancies, integration concerns, technical risks, and potential operational impacts.
• Conduct technical field inspections focused on functionality, quality, maintainability, and readiness for testing and commissioning.
• Evaluate system performance and support troubleshooting and root-cause analysis for field and system-level issues.
• Document field observations, deficiencies, test results, and recommended corrective actions.
• Support issue resolution and verify that corrective actions satisfy design, performance, and operational requirements.
• Communicate technical findings through reports, issue logs, photographs, and stakeholder updates.
• Support validation and commissioning of liquid-cooling systems serving high-density compute, GPU, and AI environments.
• Evaluate CDUs, coolant distribution networks, rack-level cooling, manifolds, leak detection, controls, monitoring, and associated mechanical systems.
• Verify installations against approved drawings, specifications, sequences of operation, and manufacturer requirements.
• Assess temperatures, pressures, flow rates, instrumentation, alarms, control responses, and overall system performance.
• Troubleshoot leaks, cooling-performance deficiencies, control issues, sensor discrepancies, communication failures, and system-level anomalies.
• Support root-cause analysis, corrective-action development, and resolution validation.
• Collaborate with engineering, vendors, commissioning teams, and operations to confirm system performance and operational readiness.
• Support post-turnover monitoring, performance optimization, and reliability improvements.

Basic Qualifications: 

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Controls Engineering, or a related technical field, or equivalent practical experience.
• Experience in field engineering, infrastructure engineering, commissioning, system validation, or data center engineering.
• Experience working in data center, mission-critical, industrial, manufacturing, utility, or similarly complex infrastructure environments.
• Experience with at least one major infrastructure discipline, including mechanical, electrical, cooling, controls, or low-voltage systems.
• Experience performing field inspections, installation verification, functional testing, commissioning support, or operational-readiness activities.
• Ability to read and interpret engineering drawings, specifications, equipment submittals, sequences of operation, single-line diagrams, piping and controls diagrams, and technical design packages.
• Experience identifying and documenting field discrepancies, equipment faults, integration concerns, and system-performance issues.
• Experience supporting technical troubleshooting, root-cause analysis, corrective-action development, and resolution validation.
• Ability to communicate technical findings through reports, issue logs, photographs, and stakeholder updates.
• Ability to work safely in active data center and infrastructure environments.
• Ability and willingness to travel to project sites as required.

Preferred Qualifications:

• Direct experience with data center white-space infrastructure and rack-ready environments.
• Experience with electrical distribution systems, including switchgear, PDUs, RPPs, busway, branch circuits, grounding, and rack-level power.
• Experience with mechanical and cooling systems, including chilled-water systems, air-handling equipment, pumps, heat exchangers, and associated controls.
• Experience with liquid cooling systems, including CDUs, coolant distribution networks, rack manifolds, leak detection, controls integration, and rack-level cooling.
• Experience supporting high-density compute, GPU, AI, or similar infrastructure environments.
• Familiarity with building management systems, electrical power monitoring systems, PLCs, controllers, sensors, alarms, and common communication protocols.
• Experience supporting commissioning, functional performance testing, integrated systems testing, or reliability validation.
• Familiarity with data center systems, including racks, servers, GPUs, structured cabling, fiber pathways, MMRs, and POP rooms.
• Experience working in live data center environments where technical activities must be coordinated with operational and uptime requirements.

Suggested Skills:

• Field engineering
• Data center infrastructure knowledge
• Mechanical and electrical systems
• Liquid cooling systems
• Commissioning and system validation

LinkedIn is committed to fair and equitable compensation practices.

The pay range for this role is $109,000 to $180,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.

Equal Opportunity Statement 

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

Equal Opportunity Statement 

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a Reasonable Accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us and describe the specific Accommodation requested for a disability-related limitation.
Fill out an Accommodation request here: https://app.smartsheet.com/b/form/b660a0327d044969abfd7a4e73d15c36

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice and Compliance Posters for Job Candidates 

Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Bilingual Senior Customer Success Manager

• Full-time
• Workplace Type: Hybrid
• Department: GBO

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

The Senior Customer Success Manager (CSM) partners closely with their assigned sales partners to ensure LinkedIn Customers achieve a significant return on investment (ROI) and drive business success with their LinkedIn investment.

As a Sr. CSM you will be tasked with:

Serving as a Customer champion and advocate

Helping Customers realize value from their investment

Partnering on customer retention and expansion

The Sr. CSM will partner with various stakeholders within assigned customers, to ensure effective user and product onboarding and engagement on LinkedIn products and solutions.

Responsibilities Include:

Act as a trusted advisor to the end users and their management to drive product adoption and ensure they leverage the solution to achieve agreed upon operational priorities, leading to full business value.

Utilize client usage and industry metrics to derive insights and use these to drive greater customer engagement andadoption.

Agree on business objectives and goals with customers to build measurable success plans, set cadence of communication to deliver ROI and operational reviews.

Develop new and innovative ways to share relevant data and insights that are impactful to customers and ties back to their success drivers through operational reviews to key customer stakeholders as well as Strategic Business Reviews.

Analyze current customer engagement metrics and leverage the Learning Center to provide new and ongoing product education options.

Track and record customer activity in a timely manner in systems of record,i.e.,Dynamics.

Identify churn risk and maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.

Maintain a deep understanding of LinkedIn products to effectively guide customers on bestpractice.

Interpret customer insights to drive change in product and act as voice of customer to LinkedIn Product teams.

Expedite technical and purchase-related escalations.

Advance personal journey with Diversity, Inclusion, and Belonging as this is a top priority for LinkedIn and many of its customers.

Partner with sales counterparts on prioritized customers to drive overall customer adoption, enhance customer success, and mitigate customer churn risk.

Up to 15% travel may be required.

While this role does not own quota associated with renewal or growth, you are accountable for the

Basic Qualifications:

5+ years of experience in any of the following: Customer Success, Account Management/Sales, Consulting, Product Training and Enablement, Project Management, or Change Management

Fluency in English and French

Preferred Qualifications:

Experience in recruiting, applicable talent experience, learning, e-Learning, Organizational L&D, sales, account management, product enablement, and/or sales effectiveness.

Proficient interpersonal skills, demonstrated by the ability to build authentic business relationships and effectively manage relational challenges

Proficient organization, project management, and time management skills

Experience analyzing data, trends, and client information to identify product or growth opportunities in service of customer value

Influential verbal and written communication skills, including expertise in presenting to both small and large audiences

Proficient understanding of Sales concepts and Software as a Service

Bachelor's degree or equivalent practical experience

Suggested Skills:

• Account Management
• Change Management
• Customer Acumen
• Learning & Development
• Integrations

The pay range for this role is $102,300-$134,200 CAD (On Target Earnings). Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.

We may record and transcribe interviews for this role with AI assisted technology. Candidates will be notified in advance and given the opportunity to opt out of the interview recording. Your decision to participate or decline will not impact your eligibility for hire. To learn more about LinkedIn's use of interview intelligence technologies, please visit our candidate portal: https://www.linkedin.com/legal/candidate-portal

Global Data Privacy Notice and Compliance Posters for Job Candidates

Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply

#J-18808-Ljbffr

The Senior Customer Success Manager (CSM) partners closely with their assigned sales partners to ensure LinkedIn Customers achieve a significant return on investment (ROI) and drive business success with their LinkedIn investment.

As a Sr. CSM you will be tasked with:

• Serving as a Customer champion and advocate
• Helping Customers realize value from their investment
• Partnering on customer retention and expansion

The Sr. CSM will partner with various stakeholders within assigned customers, to ensure effective user and product onboarding and engagement on LinkedIn products and solutions.

Responsibilities Include:

• Act as a trusted advisor to the end users and their management to drive product adoption and ensure they leverage the solution to achieve agreed upon operational priorities, leading to full business value.
• Utilize client usage and industry metrics to derive insights and use these to drive greater customer engagement and adoption.
• Agree on business objectives and goals with customers to build measurable success plans, set cadence of communication to deliver ROI and operational reviews.
• Develop new and innovative ways to share relevant data and insights that are impactful to customers and ties back to their success drivers through operational reviews to key customer stakeholders as well as Strategic Business Reviews.
• Analyze current customer engagement metrics and leverage the Learning Center to provide new and ongoing product education options.
• Track and record customer activity in a timely manner in systems of record, i.e., Dynamics.
• Identify churn risk and maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
• Maintain a deep understanding of LinkedIn products to effectively guide customers on best practice.
• Interpret customer insights to drive change in product and act as voice of customer to LinkedIn Product teams.
• Expedite technical and purchase-related escalations.
• Advance personal journey with Diversity, Inclusion, and Belonging as this is a top priority for LinkedIn and many of its customers.
• Partner with sales counterparts on prioritized customers to drive overall customer adoption, enhance customer success, and mitigate customer churn risk.

Up to 15% travel may be required.

While this role does not own quota associated with renewal or growth, you are accountable for the

Basic Qualifications:

• 5+ years of experience in any of the following: Customer Success, Account Management/Sales, Consulting, Product Training and Enablement, Project Management, or Change Management
• Fluency in English and French

Preferred Qualifications:

• Experience in recruiting, applicable talent experience, learning, e-Learning, Organizational L&D, sales, account management, product enablement, and/or sales effectiveness.
• Proficient interpersonal skills, demonstrated by the ability to build authentic business relationships and effectively manage relational challenges
• Proficient organization, project management, and time management skills
• Experience analyzing data, trends, and client information to identify product or growth opportunities in service of customer value
• Influential verbal and written communication skills, including expertise in presenting to both small and large audiences
• Proficient understanding of Sales concepts and Software as a Service
• Bachelor's degree or equivalent practical experience

Suggested Skills:

• Account Management
• Change Management
• Customer Acumen
• Prioritization
• Learning & Development
• Integrations

The pay range for this role is $102,300-$134,200 CAD (On Target Earnings). Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.

We may record and transcribe interviews for this role with AI assisted technology. Candidates will be notified in advance and given the opportunity to opt out of the interview recording. Your decision to participate or decline will not impact your eligibility for hire. To learn more about LinkedIn's use of interview intelligence technologies, please visit our candidate portal: https://www.linkedin.com/legal/candidate-portal

Global Data Privacy Notice and Compliance Posters for Job Candidates Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.

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At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

LinkedIn’s Sales Solutions team is dedicated to changing the world of sales through the use of Sales Navigator, our flagship product that connects and builds mutually beneficial relationships between buyers and sellers. As an Account Executive, you will use your strategic social selling skills to educate prospective customers on the benefits and value of Sales Navigator. You will serve as a trusted adviser, share insights and continually seek opportunities for growth to make your customers as strong and successful as possible.

Responsibilities :

• Leverage your skills and your customers’ experience to continually evolve our product and the sales process
• Manage full-cycle sales processes from sourcing an opportunity to closure
• Develop and execute strategic plans for your territory and create reliable forecasts
• Consistently over achieve the business and revenue objectives set forth in your plan
• Drive revenue by connecting with customers and building opportunities that will make all parties more successful
• Work to develop and circulate a set of best practices that will be the foundation of this growing team
• Listen to the needs of the market and share them with the Product and Marketing team
• Approach the role with a growth-oriented, learning, entrepreneurial mindset

Basic Qualifications :

• BA and 4+ years of full sales cycle quota carrying experience
• Experience in Salesforce 

Preferred Qualifications :

• Experience in a SaaS-based environment
• Experience using LinkedIn as a sales professional
• Demonstrated ability to source, manage and close high-level business-to-business sales
• Ability to assess customer challenges, align solutions and read prospective buyers
• Ability to predictably forecast and execute on business goals
• Ability to use insights and data-driven decisions in the sales process
• Ability to effectively build trust-based relationships with senior-level sales professionals
• Ability to build consensus at speed among multiple, cross-functional decision makers and influencers in a single company
• Ability to simultaneously manage a high volume of opportunities and transactions

Suggested Skills : 

• Critical Thinking
• Intellectually Curious
• Goal Setting
• Overcome Obstacles
• Discovery Process

LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $136,000 to $195,000. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. 

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For additional information, visit: https://careers.linkedin.com/benefits.

Equal Opportunity Statement 

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a Reasonable Accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us and describe the specific Accommodation requested for a disability-related limitation.
Fill out an Accommodation request here: https://app.smartsheet.com/b/form/b660a0327d044969abfd7a4e73d15c36

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice and Compliance Posters for Job Candidates 

Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.