SaaS Tech Sales CV & LinkedIn for Non-Native – AE/Senior BDR Transition (Remote EU/US)
Upwork
Warmed up Linkedin accounts needed
Upwork
Sr Manager, Talent Acquisition
Program Manager, Growth
Account Executive, SMB - LinkedIn Talent Solutions
Executive Response Team Case Manager 2 (Tues-Sat)
This role will be based in Omaha, NE.
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
The Executive Response Team Case Manager 2 will work as a central point of contact to own and respond to escalated member issues via phone and e-mail. They will ensure we are providing the absolute best member experience for our internal and external members/customers. This person will support all business groups within Global Support Organization and become a subject matter expert in these areas. They will be called upon to identify gaps within processes, member experience, and inefficiencies.
This role will be working a 40-hour work week, Tuesday-Saturday from 8:00am-5:00pm CST. The role will also be on call as needed.
Responsibilities
Case Management & Triage
Serves as an escalation contact, assessing urgency and severity using a structured case severity matrix and identifying nuances or trends beyond the immediate case.
Triages cases, routing to and engaging with multiple senior partners (e.g., Executive Escalations & Engagement seniors & leads, Trust & Safety, Product, or Legal) to inform outcomes and resolutions.
Manages end-to-end resolution for moderate-severity escalations, escalating cases involving legal and data privacy concerns.
Executes service recovery initiatives to strengthen relationships with members/customers who have experience significant disruptions.
Privacy, Security, and Compliance
Independently applies regulations, data privacy laws, and security standards to complex case resolutions, ensuring compliance and a positive member experience.
Proactively investigates and escalates potential compliance violations through analysis, providing Legal and Policy partners with actionable insights.
Maintains fluency in evolving trust, safety, and social media compliance regulation best practices, contributing to team knowledge-sharing and process refinement.
Process Optimization & Continuous Improvement
Proactively identifies gaps, opportunities for improvement, and inefficiencies in existing playbooks and processes, recommending targeted improvements based on case insights.
Contributes to the design and rollout of new playbooks, response strategies, and workflows that impact consistency and efficiency across their team and other teams.
Leads small-scale projects and pilots (e.g., proactive casework, premium, flagship) to test and improve overall escalation handling and customer experience, providing analysis of customer impact and outcomes.
Shares learnings from process improvements with team members and partners, informing adoption of best practices across teams.
Root Cause Analysis (RCA) & Trend Identification
Independently analyzes escalation signals and trends, distinguishing between systemic and one-off issues with precision and insight. Collaborates closely with team leads, seniors, and cross-functional stakeholders to inform targeted policy or process changes globally.
Anticipates emerging risk areas by connecting data from escalations and member interactions to broader concerns.
Share actionable insights with partners to inform preventative strategies and reduce issue recurrence.
Social Media & External Escalation Management
Independently monitors and manages member inquiries and escalations across social media platforms (e.g., X, Facebook, Instagram, LinkedIn, community forums, third-party sites, etc.), recognizing nuanced risks and emerging sentiment shifts earlier in the cycle. Maneuvers complex or sensitive member/customer interactions, ensuring responses are empathetic, solutions-focused, and strategically preserve brand reputation in high-visibility contexts.
Proactively surfaces and contextualizes potential PR, brand reputation, or compliance risks, collaborating with Legal, PR, and Trust & Safety to inform appropriate response strategies.
Tracks and documents escalations to identify recurring issues, contributing actionable insights that inform improvements to proactive engagement strategies.
Stakeholder Collaboration & Crisis Management
Independently manages stakeholder communication, ensuring that complex case resolutions are conveyed with clarity and empathy.
Collaborates with cross-functional teams to support alignment and timely resolution in sensitive or high-profile cases globally. Proactively coordinates with engineering, technical, and product teams to troubleshoot and anticipate recurring defects, surfacing insights that reduce future impact.
Identifies and escalates emerging brand risks with an early analysis of potential scope and impact, assisting in proactive interventions.
Executive Response Team Case Manager 2 (Mon-Fri)
This role will be based in Omaha, NE.
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
The Executive Response Team Case Manager 2 will work as a central point of contact to own and respond to escalated member issues via phone and e-mail. They will ensure we are providing the absolute best member experience for our internal and external members/customers. This person will support all business groups within Global Support Organization and become a subject matter expert in these areas. They will be called upon to identify gaps within processes, member experience, and inefficiencies.
This role will be working a 40-hour work week, Monday-Friday from 8:00am-5:00pm CST. The role will also be on call as needed.
Responsibilities
Case Management & Triage
Serves as an escalation contact, assessing urgency and severity using a structured case severity matrix and identifying nuances or trends beyond the immediate case.
Triages cases, routing to and engaging with multiple senior partners (e.g., Executive Escalations & Engagement seniors & leads, Trust & Safety, Product, or Legal) to inform outcomes and resolutions.
Manages end-to-end resolution for moderate-severity escalations, escalating cases involving legal and data privacy concerns.
Executes service recovery initiatives to strengthen relationships with members/customers who have experience significant disruptions.
Privacy, Security, and Compliance
Independently applies regulations, data privacy laws, and security standards to complex case resolutions, ensuring compliance and a positive member experience.
Proactively investigates and escalates potential compliance violations through analysis, providing Legal and Policy partners with actionable insights.
Maintains fluency in evolving trust, safety, and social media compliance regulation best practices, contributing to team knowledge-sharing and process refinement.
Process Optimization & Continuous Improvement
Proactively identifies gaps, opportunities for improvement, and inefficiencies in existing playbooks and processes, recommending targeted improvements based on case insights.
Contributes to the design and rollout of new playbooks, response strategies, and workflows that impact consistency and efficiency across their team and other teams.
Leads small-scale projects and pilots (e.g., proactive casework, premium, flagship) to test and improve overall escalation handling and customer experience, providing analysis of customer impact and outcomes.
Shares learnings from process improvements with team members and partners, informing adoption of best practices across teams.
Root Cause Analysis (RCA) & Trend Identification
Independently analyzes escalation signals and trends, distinguishing between systemic and one-off issues with precision and insight. Collaborates closely with team leads, seniors, and cross-functional stakeholders to inform targeted policy or process changes globally.
Anticipates emerging risk areas by connecting data from escalations and member interactions to broader concerns.
Share actionable insights with partners to inform preventative strategies and reduce issue recurrence.
Social Media & External Escalation Management
Independently monitors and manages member inquiries and escalations across social media platforms (e.g., X, Facebook, Instagram, LinkedIn, community forums, third-party sites, etc.), recognizing nuanced risks and emerging sentiment shifts earlier in the cycle. Maneuvers complex or sensitive member/customer interactions, ensuring responses are empathetic, solutions-focused, and strategically preserve brand reputation in high-visibility contexts.
Proactively surfaces and contextualizes potential PR, brand reputation, or compliance risks, collaborating with Legal, PR, and Trust & Safety to inform appropriate response strategies.
Tracks and documents escalations to identify recurring issues, contributing actionable insights that inform improvements to proactive engagement strategies.
Stakeholder Collaboration & Crisis Management
Independently manages stakeholder communication, ensuring that complex case resolutions are conveyed with clarity and empathy.
Collaborates with cross-functional teams to support alignment and timely resolution in sensitive or high-profile cases globally. Proactively coordinates with engineering, technical, and product teams to troubleshoot and anticipate recurring defects, surfacing insights that reduce future impact.
Identifies and escalates emerging brand risks with an early analysis of potential scope and impact, assisting in proactive interventions.
AI Architect - Business Applications
This role will be based in San Francisco, CA, NYC, NY, Bellevue, WA or Chicago, IL
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.
The Tech & Analytics team builds the analytical and automation foundation that powers LinkedIn's most important Go-to-Market decisions. We partner across Sales, Customer Success, Marketing, and Engineering to create a unified understanding of GTM performance. Our mission is to transform data into proactive insights and intelligent systems that guide LinkedIn's growth and efficiency.
We're hiring an AI Architect to design, build, and launch AI-powered features inside the business applications our employees use every day. You'll work as a product-minded software builder — turning LLMs, agents, and AI-driven automation into reliable, well-scoped features that meaningfully improve how our internal teams get work done.
This is a hands-on builder role. You'll own features end-to-end: from problem framing and prototyping, through evaluation and rollout, to monitoring in production. You'll partner closely with product managers, data engineers, and platform teams to ship AI capabilities that are ready to support an enterprise sales organization.
Responsibilities:
- Define the technical roadmap and architecture for Technology & Product Operations org, including key decisions on frameworks, tooling, and practices. Partner with R&D to build applications leveraging our internal platforms, as well as provide input to R&D on enhancements to our technical platforms and data infrastructure
- Lead the hands-on design, development, and deployment of scalable data products, AI/ML models (e.g., member friction, customer impact, anomaly detection), and GenAI-powered agentic workflows.
- Serve as the subject matter expert on applying modern AI, LLMs, and ML techniques (e.g., RAG, fine-tuning) to solve GTM business problems within Enterprise Applications in partnership with Operations, Data Science and Engineering team
- Design for quality and trust: define evaluation criteria, build active monitoring, implement safe use guardrails, and continuously measure AI feature performance against business outcomes.
- Mentor operations and analytics colleagues on AI tooling and applications, setting a high bar for technical rigor, code quality, and engineering best practices through a lead-by-example approach.
- Operate at scale and in production: instrument features to minimize latency and cost, maximize reliability and accuracy; debug failure modes; iterate based on real usage.
- Collaborate with Product, Engineering, and Data Science teams to operationalize and scale models from prototype to production, ensuring reliability and measurable business impact.
- Translate complex technical concepts and model outputs into clear, concise, and actionable narratives for non-technical stakeholders and senior leadership.
Sr. Manager, Compensation
This role will be based in Atlanta, Bellevue, Chicago, Carpinteria, Detroit, New York City, Omaha, Sunnyvale, San Francisco, or Washington, D.C.
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
LinkedIn’s Compensation Operations and Excellence team is searching for a Sr. Manager, Compensation to join our team! The successful candidate for this position will drive the key strategic compensation initiatives across LinkedIn. This individual will play a key role in implementing AI strategy for compensation programs.
Responsibilities:
- Drive global AI strategy for compensation and benefits that creates efficiency and is scalable across all tools, dashboards, and systems.
- Continually assess and stay ahead of the curve on the technology side
- Drive global pay equity and pay transparency programs including gender pay
- Lead data governance and compliance
- Lead compensation related projects and initiatives involving multiple stakeholders with significant strategic and financial impact
- Leveraging cross functional partners and firm-wide resources to achieve desired outcomes efficiently and with consistency
Paid Social Copywriter (LinkedIn)
Dale Workforce Solutions
Key Responsibilities:
- Write and iterate high-performing LinkedIn paid ad copy for B2B/B2G audiences across ETS Praxis initiatives, partnering with marketing and design to ship creative on schedule.
- Write LinkedIn ad variants (headlines, primary text, CTAs) aligned to campaign goals (lead gen, webinar registrations, asset downloads)
- Produce multiple copy angles per campaign (e.g., pain point, outcomes, proof/credibility, urgency) to support testing and optimization
- Translate briefs and rough inputs into polished, on-brand copy; incorporate feedback quickly and maintain a consistent voice
- Coordinate with design/marketing on creative specs and ensure copy is compliant with brand guidelines and audience context
- Suggested outputs (starter scope; adjustable):
- Per campaign: ~6–10 ad variations (2–3 concepts × 3–4 variants each), plus refreshes as performance data comes in
Sr. Manager, Compensation
This role will be based in Atlanta, Bellevue, Chicago, Carpinteria, Detroit, New York City, Omaha, Sunnyvale, San Francisco, or Washington, D.C.
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
LinkedIn’s Compensation Operations and Excellence team is searching for a Sr. Manager, Compensation to join our team! The successful candidate for this position will drive the key strategic compensation initiatives across LinkedIn. This individual will play a key role in implementing AI strategy for compensation programs.
Responsibilities:
- Drive global AI strategy for compensation and benefits that creates efficiency and is scalable across all tools, dashboards, and systems.
- Continually assess and stay ahead of the curve on the technology side
- Drive global pay equity and pay transparency programs including gender pay
- Lead data governance and compliance
- Lead compensation related projects and initiatives involving multiple stakeholders with significant strategic and financial impact
- Leveraging cross functional partners and firm-wide resources to achieve desired outcomes efficiently and with consistency