Clinical Excellence Regional Director
TVG-Medulla, LLC
POSITION SUMMARY
As a Clinical Excellence Regional Director, you will work as part of a team of problem solvers, helping our providers understand clinic and business issues by providing insights and supporting a clear strategy to succeed while providing world class patient care. You will serve as a partner to all functional areas working closely to develop competitive strategies that are aligned with TVG-Medulla’s mission and P3 values to drive overall regional performance. You will be accountable for the P and L of your clinics as measured based on key metrics and outcomes.
RESPONSIBILITIES
Strategic Leadership
· Prioritize and address top revenue growth priorities, ie. D1s, conversions, buy rate and retention rates at clinic level.
Talent Management
· Execute recruiting strategies for all clinic-related positions across your region in partnership with the Talent Acquisition team.
· Work to coach and develop both Clinic Technicians (CTs) and Clinic Directors (CDs) to optimize the patient experience and deliver upon Clinical Excellence Goals.
· Own Talent Development and succession pipeline within your region to support the overall organization.
Culture & Organizational Development
· Lead team member engagement initiatives and survey action planning.
· Execute leadership training and professional development programs.
· Drive diversity, inclusion, and belonging initiatives.
Clinical Excellence
· Participate in developing and executing strategic operating plans
· Drive and optimize Clinical Excellence outcomes within your span of control
· Review, analyze and address gaps in the service experience, billing experience and growth of the clinics within your span of control