Commercial Jobs

company role ABOUT THE ROLE "You'll be the hands-on builder who turns complex workflow blueprints into a fully configured, battle-tested reality for our clients." Getting a customer live on MasterMind requires turning strategic implementation plans into precise technical setups, accurate data moves, and seamless user experiences. As our Implementation Specialist , you'll be a key execution engine behind that process. Working closely with Implementation Leads and Managers, you'll get under the hood of our TMS to handle hands-on system configuration, guide initial data migration, and execute rigorous validation testing. This is an entry point into Mastery designed for someone who is detail-oriented and eager to build technical depth, master logistics technology, and directly impact how our clients operate day to day. WHAT YOU'LL OWN System Configuration & Data Setup Build the foundation: Execute hands-on configuration tasks within the TMS platform—setting up data dictionary terms, user roles, scopes, permissions, and system settings to match client requirements. Power the data move: Support data migration by helping create templates, executing initial data migration activities, and making precision adjustments along the way. Translate client needs: Develop a deep understanding of client-specific future workflows to ensure every setting aligns with their operational goals. Validation & Quality Assurance Ensure go-live readiness: Prepare, execute, and validate User Acceptance Testing (UAT) test cases to confirm the platform performs flawlessly before client handoff. Squash defects: Partner with broader implementation and product teams to identify, track, and resolve system defects early. Protect quality: Validate that system behavior meets both functional standards and client expectations prior to deployment. Product Mastery & Continuous Learning Become a subject matter expert: Build and maintain deep technical proficiency in the MasterMind platform through hands-on experience and structured training. Stay ahead of updates: Actively participate in ongoing enablement programs to keep pace with new features, platform updates, and industry’s best practices. Drive efficiency: Apply product insights back into your day-to-day work to make future implementations faster, smoother, and more effective. Cross-Functional Collaboration Stay in lockstep with leads: Partner closely with Implementation Leads, Managers, and Product teams to align daily technical tasks with overall project milestones. Bring clarity: Participate in team meetings and client touchpoints to provide clear task updates and technical context when needed. WHAT YOU BRING Experience Early-career professional looking to build a foundation in software implementation and SaaS technology. Background, coursework, practical experience in Business, Supply Chain, Information Systems, or a related field. Demonstrated ability to manage detail-heavy execution tasks and organize competing priorities effectively. Skills & Approach Uncompromising attention to detail: You double-check configuration settings and catch data discrepancies that others miss. Growth mindset & curiosity: High energy, self-motivated, and eager to pick up technical skills and industry domain knowledge quickly. Strong communication skills: Clear, professional written and verbal communication whether syncing internally or speaking with clients. Logistics & SaaS instinct: A basic understanding of enterprise software platforms or transportation, logistics, and supply chain. It would be a differentiator if you have specific experience in the Intermodal, Drayage or LTL spaces. HOW YOU'LL KNOW YOU'RE SUCCEEDING Configurations land right the first time: System settings, permissions, and data templates match client requirements with minimal rework. Testing cycles run smooth: UAT test cases are thoroughly validated, and defects are caught and resolved well before go-live. You become a platform authority: Implementation Leads trust your platform knowledge and rely on you to execute complex technical setups. Project timelines stay protected: Your execution keeps technical and configuration milestones moving without creating bottlenecks for the broader project team. ABOUT MASTERY Most TMS platforms are tolerated. We've proven a better way — one platform built for every facet of transportation: shippers, carriers, private fleets, and brokers, all under one roof. Built to be loved. We're still the only ones who mean that. Mastery Logistics Systems exists because the transportation industry deserves better. For too long, shippers and carriers have been forced to stitch together a patchwork of outdated, inadequate systems — one for dedicated fleet, another for brokerage, another for LTL, another for intermodal — none of them talking to each other, all of them slowing things down. Mastermind TMS changes that: one platform for every mode, every function, every stakeholder. Flexibility, visibility, and control — finally in one place. The timing matters. Global supply chains are under pressure like never before, and the transportation industry is at the center of it. We're building the platform that helps this industry move faster, smarter, and more efficiently — tackling everything from AI-powered data ingestion to intelligent automation. We are a masterful mosaic of specialists, builders, and genuinely good people. Different backgrounds, different talents, one shared obsession: creating something the industry has never had. We believe in diversity of thought, deep respect for each other, and the relentless pursuit of getting it right. We're small enough that every person makes a real impact — technically and culturally — and deliberate enough that we only add people who make the whole better. If you're passionate about humanizing a complex industry, building for scale, and touching every corner of the global economy — welcome home. Let's build a masterpiece. BENEFITS — BECAUSE YOU SHOULD LOVE WHERE YOU WORK AND HOW YOU'RE TAKEN CARE OF We don't do "bare minimum" here — not in the product, not in the culture, and definitely not in how we take care of our people. Mastery's benefit package is built to give you real coverage, real flexibility, and real peace of mind. 🏥 Medical, Dental & Vision Comprehensive health coverage so you can focus on the work, not the what-ifs. 🛡️ Life & AD&D Insurance Company-paid life insurance at 1× your salary, plus AD&D and additional voluntary coverage options. ⚖️ Legal & Employee Assistance Legal assistance and employee support programs — for life's messier moments, big and small. 📈 401(k) with 4% Match We invest in the platform and in your future. Save for retirement with a competitive company match. 🗓️ Flexible PTO Manage your life and your schedule. We trust you to do great work and take the time you need to recharge. ❤️ Giving Back — St. Jude Children's Research Hospital Our philanthropic partner is St. Jude Children's Research Hospital. Because doing good work and doing good in the world aren't mutually exclusive. Robust benefits. Real flexibility. A team that has your back. That's the Mastery standard.

Tonix Pharmaceuticals* is a fully integrated, commercial-stage biotechnology company focused on central nervous system (CNS) and immunology treatments in areas of high unmet medical need. TONMYA® (cyclobenzaprine HCl sublingual tablets 2.8 mg) is the first new treatment for fibromyalgia in adults in more than 15 years. Tonix’s CNS commercial infrastructure supports its marketed products, including its acute migraine products, Zembrace® Symtouch® (sumatriptan injection 3 mg) and Tosymra® (sumatriptan nasal spray 10 mg). Tonix is investigating TONMYA® in Phase 2 clinical trials to evaluate its potential in major depressive disorder and acute stress disorder/acute stress reaction. Tonix is also advancing a pipeline of immunology programs, including TNX-4800, a Phase 2 ready long-acting human anti- Borrelia OspA monoclonal antibody (mAb) for the prevention of Lyme disease in the U.S., and TNX-1500, a Phase 2 ready third-generation CD40 ligand inhibitor for the prevention of kidney transplant rejection. In addition, the Company is progressing TNX-2900 (intranasal potentiated oxytocin), which is Phase 2 ready for the treatment of Prader-Willi syndrome, a rare disease. To learn more, visit www.tonixpharma.com and follow the Company on LinkedIn and X . *Tonix’s product development candidates are investigational new drugs or biologics; their efficacy and safety have not been established and have not been approved for any indication. Zembrace SymTouch and Tosymra are registered trademarks of Tonix Medicines. TONMYA is a registered trademark of Tonix Pharma Limited. All other marks are property of their respective owners. Position Overview The Senior Manager, Congress Planning and Management is responsible for managing and executing commercial congress strategy in support of the company's portfolio and commercial objectives for Tonix Medicines, Inc. This role leads the planning, execution, and optimization of national and regional congresses activities that enhance product awareness, strengthen customer relationships, and support commercial growth. As a member of the Commercial Strategy team, this role will work cross-functionally with Marketing, Sales, Market Access, Medical Affairs, Corporate Communications, and external partners. This individual will drive congress strategy from concept through execution while ensuring exceptional customer engagement and operational excellence. The ideal candidate is a strategic, highly organized professional who thrives in a fast-paced biotechnology environment and enjoys balancing long-term planning with hands-on execution. This role will play a key part in supporting commercial launches and building Tonix's presence across industry meetings. Essential Functions: Congress Planning & Execution Identify and maintain a comprehensive congress list of National, Regional, and Local congress Inform Commercial Strategy annual planning recommendation for national, regional, and local congress opportunities that maximize customer engagement and return on investment. Execute the annual commercial congress plan with cross functional team in alignment with brand strategic imperatives and brand priorities Ensure collaboration with Commercial Leadership, Brand Marketing, Sales, Market Access, Training, Corporate Communications, and other key stakeholders for congress plan implementation Monitor industry trends, competitor activities, and emerging engagement strategies to continuously improve commercial execution. Maintain all aspects of congress planning and execution, including contracting, sponsorships, product theaters operations, and executive encounter support Oversee logistics including registration, housing, travel, meeting space, shipping, and vendor management. Serve as the commercial lead during congresses, ensuring flawless execution and issue resolution. Develop and maintain a congress playbook and repository to ensure operational excellence, scalability, and reproducibility Cross-Functional Collaboration Collaborate with Marketing, Sales, Market Access, Medical Affairs, Compliance, Legal, Corporate Communications, and Training to ensure congress activities support commercial objectives. Coordinate booth staffing, customer meetings, executive schedules, and internal communications. Ensure all promotional materials and congress activities comply with company policies and applicable regulations. Budget Develop and manage congress budgets and support annual planning Track timelines, budgets, and project deliverables across multiple congresses. Identify opportunities to improve efficiency while maintaining a high-quality customer experience. Measurement & Continuous Improvement Develop KPIs to evaluate congress effectiveness. Lead post-congress debriefs and summarize customer insights, competitive intelligence, and engagement metrics. Provide recommendations to improve future congress strategy and return on investment. Develop and maintain best practices and standardized processes for commercial congress planning. Supervisory Responsibilities: This role does not include direct people management but may provide day‑to‑day guidance, project leadership, or functional oversight to team members and cross‑functional partners. Necessary Skills and Abilities: Ability to travel approximately 30–40%, including weekends Strong understanding of pharmaceutical commercial operations and customer engagement strategies. Excellent project management, organizational, and communication skills. Highly skilled at vendor management and contract negotiation. Educational Requirements: Bachelor's degree in Marketing, Business, Communications, Life Sciences, or a related field Certified Meeting Professional (CMP), PMP, or similar certification highly preferred. Experience Requirements Minimum of 3 years of pharmaceutical or biotechnology experience supporting commercial congresses, meetings, events, or customer engagement. Experience supporting commercial product launches preferred. Demonstrated experience leading national and international congress planning and execution. Experience managing exhibit booths, sponsorships, promotional activities, customer events, and agency relationships. Experience in specialty pharmaceuticals or biotechnology preferred. Experience supporting commercial launches, marketing, and corporate communications highly preferred. Experience with CRM, project management, and event management platforms highly preferred. Experience measuring congress effectiveness using customer engagement and commercial metrics highly preferred. Salary Range $114,000 — $152,000 USD * Please note that Tonix does not offer sponsorship for this role. Recruitment & Staffing Agencies Tonix does not accept agency resumes unless contacted directly by internal Tonix Talent Acquisition. Please do not forward resumes to Tonix employees or any other company location; Tonix is not responsible for any fees related to unsolicited resumes. Compensation & Benefits Tonix provides a comprehensive compensation and benefits package which includes: Medical, Dental & Vision Insurance, Basic and Voluntary Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts, Health Savings Account, and Employee Assistance Programs Pet Insurance Retirement Savings 401k with company match and annual discretionary stock options Generous Paid Time Off, Sick Time, & Paid Holidays Career Development and Training Tonix provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, genetics, or any other characteristic protected by law. In addition to federal law requirements, Tonix complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training. Tonix expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic, information, disability, veteran status, or any other characteristic protected by law.

Tonix Pharmaceuticals* is a fully integrated, commercial-stage biotechnology company focused on central nervous system (CNS) and immunology treatments in areas of high unmet medical need. TONMYA® (cyclobenzaprine HCl sublingual tablets 2.8 mg) is the first new treatment for fibromyalgia in adults in more than 15 years. Tonix’s CNS commercial infrastructure supports its marketed products, including its acute migraine products, Zembrace® Symtouch® (sumatriptan injection 3 mg) and Tosymra® (sumatriptan nasal spray 10 mg). Tonix is investigating TONMYA® in Phase 2 clinical trials to evaluate its potential in major depressive disorder and acute stress disorder/acute stress reaction. Tonix is also advancing a pipeline of immunology programs, including TNX-4800, a Phase 2 ready long-acting human anti- Borrelia OspA monoclonal antibody (mAb) for the prevention of Lyme disease in the U.S., and TNX-1500, a Phase 2 ready third-generation CD40 ligand inhibitor for the prevention of kidney transplant rejection. In addition, the Company is progressing TNX-2900 (intranasal potentiated oxytocin), which is Phase 2 ready for the treatment of Prader-Willi syndrome, a rare disease. To learn more, visit www.tonixpharma.com and follow the Company on LinkedIn and X . *Tonix’s product development candidates are investigational new drugs or biologics; their efficacy and safety have not been established and have not been approved for any indication. Zembrace SymTouch and Tosymra are registered trademarks of Tonix Medicines. TONMYA is a registered trademark of Tonix Pharma Limited. All other marks are property of their respective owners. Position Overview The Manager, Commercial Analytics & Reporting is responsible for developing and delivering data-driven insights that support strategic decision-making across the organization. This role partners closely with Commercial, Medical Affairs, Market Access, Finance, Human Resources, and other business functions to transform complex data into meaningful reports, dashboards, and actionable recommendations. The Manager, Commercial Analytics & Reporting will design and maintain business intelligence solutions, develop key performance indicators (KPIs), ensure data integrity, and identify opportunities to improve business performance through analytics and process optimization. This individual will serve as a trusted business partner, providing leadership with timely insights that support commercialization, operational excellence, and organizational growth. Essential Functions Support patient-level analytics including patient journey analysis, treatment persistence, adherence, and line of therapy sequencing. Support sales force effectiveness (SFE) analytics including HCP targeting, call activity, reach and frequency reporting, and field performance tracking. Support incentive compensation (IC) reporting including territory performance tracking and quota attainment. Analyze market access and payer data including formulary coverage and prior authorization trends. Analyze commercial and operational data to identify trends, risks, and opportunities, translating insights into actionable recommendations for business leaders and executive management. Develop, monitor, and report on key performance indicators (KPIs) that measure organizational performance. Design, develop, and maintain interactive dashboards, scorecards, and recurring/ad hoc reports using Power BI or similar BI tools, providing timely and meaningful business insights. Perform root cause analyses and other analytical projects to support strategic business decisions. Support forecasting, commercialization, and strategic planning initiatives through data analysis and reporting. Ensure data accuracy, consistency, and integrity across multiple systems, identifying and resolving data quality issues that impact reporting and decision-making. Partner cross-functionally with Commercial, Medical Affairs, Market Access, Finance, HR, IT, and Executive Leadership, and collaborate with external vendors to support data integration, reporting, and analytics initiatives. Gather business requirements and translate them into scalable reporting and dashboard solutions. Develop and maintain documentation for reporting processes, dashboard standards, and data definitions. Present analytical findings through reports, dashboards, and presentations tailored to both technical and non-technical audiences. Evaluate existing reporting and analytics processes and recommend opportunities for automation and continuous improvement. Stay current on emerging analytics technologies, reporting tools, and industry best practices. Provide training and guidance to business users on reporting tools, dashboards, and data interpretation. Perform other duties as assigned. Necessary Skills and Abilities Strong analytical and critical thinking skills with the ability to interpret complex datasets and identify meaningful business insights. Ability to translate technical data into clear, actionable recommendations for diverse audiences. Advanced proficiency in SQL and Microsoft Excel. Experience developing dashboards and reports using Power BI or similar business intelligence platforms. Strong knowledge of data visualization, reporting, and business intelligence best practices. Understanding of data governance principles and data quality management. Excellent written, verbal, and presentation skills. Strong organizational and project management skills with the ability to manage multiple priorities. Ability to work independently while collaborating effectively across multiple departments. Strong attention to detail and commitment to data accuracy. Demonstrated problem-solving skills and a continuous improvement mindset. Ability to build strong working relationships and influence stakeholders at all levels of the organization. Educational Requirements Bachelor's degree in Data Analytics, Business Analytics, Computer Science, Information Systems, Statistics, Mathematics, Business, or a related field required. Master's degree in a related discipline is preferred. Experience Requirements Five (5) or more years of experience in data analytics, business intelligence, reporting, commercial analytics, or related fields. Experience developing dashboards and reporting solutions using Power BI or similar business intelligence platforms. Experience writing SQL queries and working with multiple data sources. Experience supporting business leaders through reporting, analytics, and data-driven decision-making. Pharmaceutical, biotechnology, or healthcare industry experience preferred. Experience supporting commercial organizations, including Sales, Marketing, Medical Affairs, or Market Access, preferred. Experience with Salesforce CRM or similar customer relationship management platforms preferred. Experience with pharmaceutical prescription data sources including IQVIA Xponent or Symphony Health preferred. Experience with Veeva CRM data preferred. Experience working with healthcare data, including prescription, claims, specialty pharmacy, distribution, or market data, preferred. Experience supporting commercial product launches is a plus. Salary Range $108,000 — $150,000 USD * Please note that Tonix does not offer sponsorship for this role. Recruitment & Staffing Agencies Tonix does not accept agency resumes unless contacted directly by internal Tonix Talent Acquisition. Please do not forward resumes to Tonix employees or any other company location; Tonix is not responsible for any fees related to unsolicited resumes. Compensation & Benefits Tonix provides a comprehensive compensation and benefits package which includes: Medical, Dental & Vision Insurance, Basic and Voluntary Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts, Health Savings Account, and Employee Assistance Programs Pet Insurance Retirement Savings 401k with company match and annual discretionary stock options Generous Paid Time Off, Sick Time, & Paid Holidays Career Development and Training Tonix provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, genetics, or any other characteristic protected by law. In addition to federal law requirements, Tonix complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training. Tonix expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic, information, disability, veteran status, or any other characteristic protected by law.