Case Management Jobs

company About Mainspring Recovery Mainspring Recovery is a mission-driven behavioral health organization built on the belief that healing happens when the right people are in the room. We provide care across multiple levels, including Residential, Partial Hospitalization (PHP), and Intensive Outpatient (IOP), supporting individuals and families throughout the recovery process. Every role at Mainspring, clinical and non-clinical alike, contributes to creating safe, structured, and effective environments where people can rebuild their lives. We invest in strong teams, clear systems, and thoughtful leadership, believing meaningful impact comes from doing the work well, supporting one another, and holding ourselves to high standards across the organization. role Job Title: Case Manager Reports To: Clinical Director, Lead Case Manager Department: Case Management Location: On-site, Dumfries, VA Employment Type: Full-time | Salaried | Exempt The pay range for this position is $50,000 - $65,000 annually, set in good faith based on the responsibilities of the role, qualifications, and market conditions. Job Summary The Case Manager plays a critical role in supporting client continuity of care by coordinating discharge planning, facilitating Medicaid enrollment, scheduling follow-up appointments, and ensuring seamless transitions between levels of care. This position collaborates closely with clinical, medical, admissions, and external providers to support client stability, compliance, and long-term recovery outcomes. Key Responsibilities Coordinate comprehensive discharge planning for clients, beginning at admission and continuing throughout treatment Facilitate Medicaid enrollment, recertification, and eligibility verification for clients as appropriate Schedule, coordinate, and confirm appointments during active treatment and for aftercare, including primary care, behavioral health, psychiatry, MAT providers, and community supports etc. Arrange and coordinate client transportation to medical, behavioral health, and community appointments as needed, both during treatment and post-discharge Provide transportation as needed Facilitate life skills groups, supporting clients in developing practical skills related to daily living, self-advocacy, time management, community reintegration, and recovery stability Communicate discharge and aftercare plans clearly with clients, families (as appropriate), and treatment team members Collaborate with therapists, nursing, medical providers, admissions, and transportation partners to ensure timely and appropriate step-down placements and continuity of care Maintain active communication with external providers, referral sources, transportation vendors, and community agencies Ensure all discharge and case management documentation is completed accurately and within required timeframes Track and follow up on outstanding referrals, appointments, transportation needs, and insurance-related requirements Document all case management and coordination activities thoroughly in the electronic health record in compliance with regulatory and payer standards Participate in multidisciplinary treatment team meetings and contribute to client-centered care planning Minimum Qualifications Education / Credentials Associate's degree in Social Work, Human Services, Psychology, or a related field or CSAC-A (required) Bachelor’s degree in Social Work, Human Services, Psychology, or a related field (preferred) Experience Previous experience in case management, discharge planning, or care coordination Experience working in behavioral health, substance use disorder treatment, or healthcare settings preferred Knowledge / Skills Strong understanding of discharge planning processes and continuity of care Working knowledge of Medicaid enrollment processes and eligibility requirements Excellent organizational, time management, and follow-up skills Strong communication and interpersonal skills with clients, families, and interdisciplinary teams Ability to work independently while managing multiple priorities Proficiency with electronic health records and basic office software Working Conditions Direct care position with regular client interaction Schedule aligned with program operations; flexibility may be required to meet discharge needs 40 hours per week, Monday-Friday 8:00am-4:30pm Monday-Friday, with weekend rotation Office-based with coordination across clinical units and external providers Why This Role Matters The Case Manager serves as the connector between clinical care, operations, external systems, and client continuity of care. This role is a stabilizing force within the treatment system. Without strong case management, clinical progress becomes fragile and difficult to sustain. This role protects treatment outcomes, supports client stability, and strengthens the integrity of the entire care continuum. Pre-Employment Requirements Mainspring conducts, as required, job-related background checks, drug testing, TB testing, verification of employment history, and/or reference checks prior to employment. Equal Employment Opportunity Statement Mainspring is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. EEO is the Law: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Overview If you’re looking for a schedule that fits your lifestyle, check out PAM Health - and ask us about our comprehensive benefits package! Some things that our hospital can offer YOU as a full-time employee: Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc Comprehensive dental and vision benefits Employee Assistance Program, including counseling, legal, and financial service Flexible spending (FSA) and health savings (HSA) accounts Life and Disability insurance benefits Education/In-Service Opportunities including continuing education and tuition assistance Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options Auto, Home, Cell Phone, and Gym Membership discount offerings Personal Travel Discounts Employee Bonus Referral Program 401(k) plans and discretionary employer match Generous Paid Benefit Time Responsibilities OT, PT, RN, RRT, SLP, LSW The Case Manager is responsible for the interdisciplinary coordination of care for a designated patient population. The Case Manager performs reviews of all inpatient admission records to ensure proper utilization of hospital resources and determination of admission for appropriate level of care. Assesses and identifies discharge needs and coordinates appropriate discharge plan. Works collaboratively with the interdisciplinary team to facilitate achievement of desired financial and quality outcomes. The Case Manager will also maintain and enhance payor relationships. Qualifications Education and Training: Licensure in the state where the hospital resides is preferred. Professional disciplines of the designated case manager may include occupational therapist, physical therapist, registered nurse, respiratory therapist, speech therapist, or (licensed) social worker. Current BLS certification required. Experience: Three (3) to five (5) years of inpatient experience, preferably in an acute, IRF, or LTACH setting. About PAM Health PAM HEALTH (PAM) based in Enola, Pennsylvania, provides specialty healthcare services through more than 80 locations, as well as wound clinics and outpatient physical therapy locations, in 17 states. PAM Health is committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for post-acute services in every community it serves. Its mission is to serve people by providing compassionate, expert care, and to support recovery through education and research. Joining our PAMily allows you to work in a collaborative environment with colleagues and leadership with exposure to a variety of patient care levels. Aside from our competitive pay, generous paid benefit time, and excellent insurance options, you will also have opportunities for professional growth through our Education Advancement Program. We are excited to learn more about you and hope that you consider joining us on a shared mission to improve the lives of others by being an integral part of our We Care Program. Please take a moment to visit us online at www.PAMHealth.com for a comprehensive look at how we're able to positively impact our local communities. PAM Health does not discriminate and does not permit discrimination, including, without limitation, bullying, abuse or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, or based on association with another person on account of that person's actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status.