Cafe Team US Jobs

About Blank Street: At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary… Baristas at Blank Street are customer-centric and believe in serving a carefully curated menu with passion and precision making every effort to give customers exactly what they need, every day. You will excel in fast-paced environments, enjoy collaborating with your team, and create quality products. Your role will be hospitality driven, taking pride in giving exceptional service leveling up the ordinary customer experience. You’re able to work independently while also thriving in a team environment, helping to build a strong sense of community for both customers and teammates. Who We're Looking For A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary Passionate about creating delicious coffee, matcha, and other cafe beverages A strong independent problem solver with proven multi-tasking and communication skills Someone who is curious, adaptable and always willing to learn Comfortable working in a team or independently Comfortable with cash-handling and maintaining store safety What You'll Own Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular Work within a world-class coffee program using the best coffee equipment and product in the industry to prepare the tastiest drinks Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows Maintain Local Department of Health standards at all times Full and complete knowledge and adherence to all product, service and brand training playbooks Participate in all initiatives with the Operations and Marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base Requirements 1+ years’ experience in a customer service position, preferably in hospitality or coffee 18+ years of age Able to lift 25+ lbs, and to stand for long periods of time Availability that meets the needs of our cafes Part Time: 15-25 hours per week, 3 days per week and must be able to work 2 peak days (peak days: Friday, Saturday, Sunday) Full Time: 30-40 hours per week, 4-5 days per week and must be able to work 2 peak days (peak days: Friday, Saturday, Sunday) Weekend and holiday availability preferred You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. (a process known as ”E-Verify”) Benefits & Perks $15.50-$16.50/hour plus tips A comprehensive Barista accreditation and training program Tenure based paid time off Commuter benefits Sick time 1.5x pay on select holidays Complimentary coffee and treats on shift Free Blank Street swag

About Blank Street: At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... At Blank Street, we’re reimagining the cafe experience, making high-quality coffee and matcha accessible and efficient. As a Shift Lead, you’ll play a key role in bringing our mission to life with your team. You’ll lead by example on the floor, ensure smooth operations during your shift, and create an environment where both customers and team members feel valued. This is a hands-on leadership role for someone who thrives in fast-paced settings, loves connecting with people, motivating their team, and is passionate about great hospitality. Who We’re Looking For Love for cafe culture and people Friendly, open and approachable person who is able to work well with others Strong knowledge of coffee and/or matcha Solid multi-tasking skills Demonstrated interpersonal communication skills Passionate about delivering excellent hospitality to create a regular customer base Able to work at a fast pace in high volume environments Be an exemplary ambassador of our brand Desire to foster growth with their team members What You’ll Own Craft beautiful coffee and matcha products Provide exceptional hospitality to Blank Street customers Support your GM and help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipe on the menu and operational processes in the store Open and close the the store safely and responsibly ensuring that all checklists are followed Handle and solve customer issues that occur Leads and support initiatives at the store level that increase foot traffic, new customers, daily sales, and operational profitability Requirements 2+ years’ experience in a customer service leadership position (e.g. Shift Leader Shift Supervisor, Key Holder), preferably in hospitality, coffee, or beverage 18+ years of age Able to lift 25+ lbs, and to stand for long periods of time Availability that meets the needs of our cafes Full Time: 30-40 hours per week, 4-5 days per week and must be able to work 2 peak days (peak days: Friday, Saturday, Sunday) Weekend and holiday availability preferred You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. (a process known as ”E-Verify”) Benefits & Perks $19.50/hour plus tips A comprehensive Barista accreditation and training program Tenure based paid time off Commuter benefits Sick time 1.5x pay on select holidays Complimentary coffee and treats on shift Free Blank Street swag

About Blank Street: At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... At Blank Street, we’re reimagining the cafe experience, making high-quality coffee and matcha accessible and efficient. As a Shift Lead, you’ll play a key role in bringing our mission to life with your team. You’ll lead by example on the floor, ensure smooth operations during your shift, and create an environment where both customers and team members feel valued. This is a hands-on leadership role for someone who thrives in fast-paced settings, loves connecting with people, motivating their team, and is passionate about great hospitality. Who We’re Looking For Love for cafe culture and people Friendly, open and approachable person who is able to work well with others Strong knowledge of coffee and/or matcha Solid multi-tasking skills Demonstrated interpersonal communication skills Passionate about delivering excellent hospitality to create a regular customer base Able to work at a fast pace in high volume environments Be an exemplary ambassador of our brand Desire to foster growth with their team members What You’ll Own Craft beautiful coffee and matcha products Provide exceptional hospitality to Blank Street customers Support your GM and help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipe on the menu and operational processes in the store Open and close the the store safely and responsibly ensuring that all checklists are followed Handle and solve customer issues that occur Leads and support initiatives at the store level that increase foot traffic, new customers, daily sales, and operational profitability Requirements 2+ years’ experience in a customer service leadership position (e.g. Shift Leader Shift Supervisor, Key Holder), preferably in hospitality, coffee, or beverage 18+ years of age Able to lift 25+ lbs, and to stand for long periods of time Availability that meets the needs of our cafes Full Time: 30-40 hours per week, 4-5 days per week and must be able to work 2 peak days (peak days: Friday, Saturday, Sunday) Weekend and holiday availability preferred You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. (a process known as ”E-Verify”) Benefits & Perks $19.50/hour plus tips A comprehensive Barista accreditation and training program Tenure based paid time off Commuter benefits Sick time 1.5x pay on select holidays Complimentary coffee and treats on shift Free Blank Street swag

About Blank Street: At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary… Baristas at Blank Street are customer-centric and believe in serving a carefully curated menu with passion and precision making every effort to give customers exactly what they need, every day. You will excel in fast-paced environments, enjoy collaborating with your team, and create quality products. Your role will be hospitality driven, taking pride in giving exceptional service leveling up the ordinary customer experience. You’re able to work independently while also thriving in a team environment, helping to build a strong sense of community for both customers and teammates. Who We're Looking For A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary Passionate about creating delicious coffee, matcha, and other cafe beverages A strong independent problem solver with proven multi-tasking and communication skills Someone who is curious, adaptable and always willing to learn Comfortable working in a team or independently Comfortable with cash-handling and maintaining store safety What You'll Own Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular Work within a world-class coffee program using the best coffee equipment and product in the industry to prepare the tastiest drinks Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows Maintain Local Department of Health standards at all times Full and complete knowledge and adherence to all product, service and brand training playbooks Participate in all initiatives with the Operations and Marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base Requirements 1+ years’ experience in a customer service position, preferably in hospitality or coffee 18+ years of age Able to lift 25+ lbs, and to stand for long periods of time Availability that meets the needs of our cafes Part Time: 15-25 hours per week, 3 days per week and must be able to work 2 peak days (peak days: Friday, Saturday, Sunday) Full Time: 30-40 hours per week, 4-5 days per week and must be able to work 2 peak days (peak days: Friday, Saturday, Sunday) Weekend and holiday availability preferred You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. (a process known as ”E-Verify”) Benefits & Perks $15.50-$16.50/hour plus tips A comprehensive Barista accreditation and training program Tenure based paid time off Commuter benefits Sick time 1.5x pay on select holidays Complimentary coffee and treats on shift Free Blank Street swag

About Blank Street: At Blank Street, we're on a mission to become the defining food and beverage brand of our generation, built on a matcha forward menu done obsessively right, a design aesthetic people stop to photograph, and a high-volume format that never cuts corners on quality or hospitality. What began as a handful of carts in NYC is now 100+ locations with a cult following across New York, DC, Boston, and London, and we're just getting started. We're building the team that will define Blank Street in Philadelphia. If you want to be part of something people are genuinely obsessed with, keep reading. Add a Spark to the Ordinary… Baristas at Blank Street do a lot more than make drinks, they set the tone for the whole experience. As part of the Philadelphia team, you'll have outsized influence on how Blank Street shows up - and first access to growth opportunities as we expand across the city and beyond. We’re looking for people who genuinely care about hospitality, bring great energy to busy shifts, and pay attention to the small details that make a big difference. You’ll be working with a tight-knit team that takes pride in what they do, serving a focused menu, making drinks the right way, and creating moments that keep people coming back. Who We're Looking For Friendly and enthusiastic player who is passionate about hospitality — you’re always ready to make a customer’s day Adaptable and open minded — we’re evolving as we grow so you’ll have to be flexible as things change Detail obsessed — you take pride in the small details to make things right Intentional and purposeful — you act with ownership to keep shifts running smoothly, efficiently, and with rhythm Passionate about coffee and/or matcha — you lead by example and share that enthusiasm with customers Inclusive — you are comfortable working on a diverse team and know how to bring different personalities together What You'll Own Delight our customers with consistent, welcoming and engaging hospitality, taking the opportunity to turn every customer into a regular Be an integral part of our world class team using the best equipment, coffee, and matcha in the industry Maintain a clean and organized environment upholding both Local Department of Health and Blank Street standards at all times Partner with our Operations and Marketing teams for events and promotions to expand our brand to new customers Continue to train and evolve with the company, driving ever higher standards and improving process along the way Set your team up for success by mastering different company procedures such as cash handling, inventory, waste tracking, and opening and closing processes Requirements 1+ years’ experience in a customer service position, preferably in hospitality, retail, or coffee 18+ years of age Able to lift 25+ lbs, and to stand for long periods of time Availability that meets the needs of our cafes Part Time: 15-25 hours per week, 3 days per week and must be able to work 2 peak days (peak days: Friday, Saturday, Sunday) Full Time: 30-40 hours per week, 4-5 days per week and must be able to work 2 peak days (peak days: Friday, Saturday, Sunday) Weekend and holiday availability preferred You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. (a process known as ”E-Verify”) Benefits & Perks $15.50-$16.50/hour plus tips A comprehensive Barista accreditation and training program Clear pathways for career growth and development with opportunities to step into leadership roles Tenure based paid time off Commuter benefits Sick time 1.5x pay on select holidays Complimentary coffee and treats on shift Free Blank Street swag

About Blank Street: At Blank Street, we're on a mission to become the defining food and beverage brand of our generation, built on a matcha forward menu done obsessively right, a design aesthetic people stop to photograph, and a high-volume format that never cuts corners on quality or hospitality. What began as a handful of carts in NYC is now 100+ locations with a cult following across New York, DC, Boston, and London, and we're just getting started. We're building the team that will define Blank Street in Philadelphia. If you want to be part of something people are genuinely obsessed with, keep reading. Add a Spark to the Ordinary… Shift Leads at Blank Street don't just run shifts, they set the standard. You're the heartbeat of the store: keeping the floor moving, holding the bar high, and making sure the team shows up as the best version of themselves every single shift. The details are the whole point — the drink that's made exactly right, the customer who leaves happier than they came in, the shift that runs like clockwork. We’re opening in Philadelphia for the first time, and the Shift Lead role carries real weight. We expect our Shift Leads to care deeply equally for our customers and their team. We celebrate wins together, whether it’s beautiful latte art or a meaningful customer interaction. Shift Leads set the tone, building pride, energy, and a strong sense of camaraderie across the team. You're not inheriting a culture, you're building it. How this team operates, how this store feels, and how Blank Street lands in a brand new city starts with you. Who We're Looking For A strong people leader — you coach in the moment, give clear direction, bring out the best in people, and love being a part of their growth Friendly and passionate about hospitality — you’re always leading by example to make a customer’s day Detail obsessed —you hold a high bar for product quality, cleanliness, and organization, and ensure standards are met consistently across your team Operationally minded — you act with intent, purpose, and ownership to keep shifts running smoothly, efficiently, and on rhythm Adaptable and solutions-oriented — you stay calm under pressure and flex as things change in a fast-paced environment Passionate about coffee and/or matcha — you lead by example and share that enthusiasm with your team Inclusive team builder — you foster a positive, respectful environment and know how to bring different personalities together What You'll Own Lead the shift with clarity and confidence directing, coaching, and supporting the team while owning the floor Train new team members alongside your General Manager and the Training Team Continue to train others as we evolve to ensure we are achieving our standards across product quality, safety, and hospitality Delight our customers with consistent, welcoming and engaging hospitality, taking the opportunity to turn every customer into a regular Step in to handle customer or team issues in a calm, positive, and solutions-oriented way Maintain a clean and organized environment upholding both Local Department of Health and Blank Street standards at all times Be an integral part of our world class team using the best equipment, coffee, and matcha in the industry Partner with our Operations and Marketing teams for events and promotions to expand our brand to new customers Set your team up for success by mastering different company procedures such as cash handling, inventory, waste tracking, and opening and closing processes. Requirements 2+ years’ experience in a customer service leadership position, preferably in hospitality or coffee 18+ years of age Able to lift 25+ lbs, and to stand for long periods of time Availability that meets the needs of our cafes Full Time: 30-40 hours per week, 4-5 days per week and must be able to work 2 peak days (peak days: Friday, Saturday, Sunday) Weekend and holiday availability preferred You must be authorized to work in the US: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. (a process known as ”E-Verify” Benefits & Perks $19.50/ per hour + tips A comprehensive Barista accreditation and training program Clear pathways for career growth and development with opportunities to step into leadership roles Tenure based paid time off Commuter benefits Sick time 1.5x pay on select holidays Complimentary coffee and treats on shift Free Blank Street swag

About Blank Street: At Blank Street, we're on a mission to become the defining food and beverage brand of our generation, built on a matcha forward menu done obsessively right, a design aesthetic people stop to photograph, and a high-volume format that never cuts corners on quality or hospitality. What began as a handful of carts in NYC is now 100+ locations with a cult following across New York, DC, Boston, and London, and we're just getting started. We're building the team that will define Blank Street in Philadelphia. If you want to be part of something people are genuinely obsessed with, keep reading. Add a Spark to the Ordinary… Baristas at Blank Street do a lot more than make drinks, they set the tone for the whole experience. As part of the Philadelphia team, you'll have outsized influence on how Blank Street shows up - and first access to growth opportunities as we expand across the city and beyond. We’re looking for people who genuinely care about hospitality, bring great energy to busy shifts, and pay attention to the small details that make a big difference. You’ll be working with a tight-knit team that takes pride in what they do, serving a focused menu, making drinks the right way, and creating moments that keep people coming back. Who We're Looking For Friendly and enthusiastic player who is passionate about hospitality — you’re always ready to make a customer’s day Adaptable and open minded — we’re evolving as we grow so you’ll have to be flexible as things change Detail obsessed — you take pride in the small details to make things right Intentional and purposeful — you act with ownership to keep shifts running smoothly, efficiently, and with rhythm Passionate about coffee and/or matcha — you lead by example and share that enthusiasm with customers Inclusive — you are comfortable working on a diverse team and know how to bring different personalities together What You'll Own Delight our customers with consistent, welcoming and engaging hospitality, taking the opportunity to turn every customer into a regular Be an integral part of our world class team using the best equipment, coffee, and matcha in the industry Maintain a clean and organized environment upholding both Local Department of Health and Blank Street standards at all times Partner with our Operations and Marketing teams for events and promotions to expand our brand to new customers Continue to train and evolve with the company, driving ever higher standards and improving process along the way Set your team up for success by mastering different company procedures such as cash handling, inventory, waste tracking, and opening and closing processes Requirements 1+ years’ experience in a customer service position, preferably in hospitality, retail, or coffee 18+ years of age Able to lift 25+ lbs, and to stand for long periods of time Availability that meets the needs of our cafes Part Time: 15-25 hours per week, 3 days per week and must be able to work 2 peak days (peak days: Friday, Saturday, Sunday) Full Time: 30-40 hours per week, 4-5 days per week and must be able to work 2 peak days (peak days: Friday, Saturday, Sunday) Weekend and holiday availability preferred You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. (a process known as ”E-Verify”) Benefits & Perks $15.50-$16.50/hour plus tips A comprehensive Barista accreditation and training program Clear pathways for career growth and development with opportunities to step into leadership roles Tenure based paid time off Commuter benefits Sick time 1.5x pay on select holidays Complimentary coffee and treats on shift Free Blank Street swag