Get the chrome extension Financial Service Representative
Company Name
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Taylor Road, Taylor Road Branch, Chesapeake, VA, United States
Basic
Posted 2 months ago
Provides members and potential members of Langley with impeccable service throughout our branch network, in person or over the phone. Uses consultative selling to offer financial products and services that meet or exceed members’ needs. Identifies opportunities to increase member engagement. Educates members on Langley products and services to improve members’ lives by helping them save, borrow, and spend wisely.
Member Experience Center Team Leader
Company Name
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VB Member Experience Center, Virginia Beach, VA, United States
Basic
Posted 2 months ago
Supervises Contact Center Staff by providing daily support and ongoing coaching to teams. Manages and utilizes resources to provide members of Langley with impeccable service by telephone and digital messaging in a call center environment. Maintains exceptional call quality in the Contact Center by training the Representatives to utilize consultative selling to offer financial products and services that meet or exceed members’ needs.