Administration|Administrator,Administration Jobs

Job Title: Mac Device Administrator / Desktop Support
Location: ONSITE- Norcross, GA
Duration: 6+ months

Descriptions:
• The Mac Device Administrator is responsible for managing, securing, and supporting Apple macOS and Windows devices across the organization.
• This role ensures reliable device performance, security compliance, and a high-quality end-user experience. Key Responsibilities
• Manage and administer macOS and Windows devices using MDM solutions (e.g., Intune, Jamf Pro, Kandji).
• Deploy, configure, patch, and maintain macOS and Windows systems and applications.
• Enforce security policies including FileVault, malware protection, and OS compliance.
• Provide Tier 2/3 support for Mac and Windows related hardware and software issues.
• Automate device management workflows using scripts and profiles.
• Maintain device inventory, licensing, and asset lifecycle management.
• Collaborate with IT security and service desk teams.
• Document standards, procedures, and troubleshooting guides.
• Provide hands-on desktop, laptop, and peripheral support for Windows and macOS
• Troubleshoot hardware failures, OS issues, application errors, and user accounts
• Perform workstation imaging, setup, and deployment for new hires and replacements
• Support printers, scanners, AV equipment, and other office peripherals" "3+ years of experience administering macOS and Windows in an enterprise environment.
• Strong knowledge of macOS architecture, security, and troubleshooting.
• Experience with Apple Business Manager and MDM platforms.
• Proficiency in shell scripting (Bash or Zsh).
• Understanding networking fundamentals and identity management.
• Excellent communication and documentation skills. Preferred Qualifications
• Jamf or Apple certifications (Jamf 200/300/400, Apple Certified IT Professional).
• Experience integrating macOS with Azure Entra, SailPoint, or other IdPs.
• Knowledge of compliance frameworks (SOC 2, NIST, PCIDSS, ISO 27001).
• Experience supporting mixed OS environments." Skills: Automated Release Management~Master Data Management (MDM)~Firewall Administration - Security Management (IT IS)

Associate Business Application Administrator – Jira Service Management
Contract -1 year
Richmond, VA (Hybrid – 3 days onsite per week)

Position Overview
We are seeking an Associate Business Application Administrator to support and enhance a recently implemented Jira Service Management (JSM) environment. This consultant will be responsible for troubleshooting defects, managing user access, supporting workflow enhancements, and partnering with Agile delivery teams to develop scalable service-management solutions.
The ideal candidate brings hands-on Jira Service Management administration and workflow-development experience, strong communication skills, and the ability to translate business needs into practical system configurations.

Key Responsibilities

• Administer and support the Jira Service Management platform, including user access, permissions, configurations, and ongoing platform maintenance.
• Analyze, troubleshoot, and resolve defects and incidents related to JSM workflows, forms, automation, approvals, work items, and assets.
• Design, configure, test, and deploy workflow enhancements ranging from minor user-interface updates to complex automated workflows with approvals and multiple child work items.
• Support code/configuration migration activities across JSM environments.
• Collaborate with Business Analysts, Scrum Masters, QA team members, and other technical resources within an Agile development environment.
• Gather, clarify, and document requirements from technical and business stakeholders.
• Conduct demonstrations of developed solutions, gather end-user feedback, and implement appropriate modifications.
• Triage incoming incidents and enhancement requests, determining which items require immediate resolution versus backlog prioritization.
• Help maintain clear documentation for system configurations, workflows, processes, and support procedures.
• Support the use of Jira Service Management best practices and continuous platform improvement.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent relevant experience will also be considered.
• At least 12 months of hands-on experience administering and configuring Jira Service Management.
• Proven experience developing and enhancing JSM workflows, including forms, automation rules, approvals, work items, and asset-related functionality.
• Experience with user access management and code/configuration migration within Jira Service Management.
• Strong understanding of the Atlassian Jira Service Management product and its capabilities.
• Experience working as part of an Agile development team alongside Business Analysts, Scrum Masters, QA, and technical stakeholders.
• Ability to communicate effectively with both technical teams and business users.
• Demonstrated ability to assess, prioritize, and resolve incidents and enhancement requests in a timely manner.

Preferred Qualifications

• Experience with Atlassian Confluence, particularly for knowledge-base management.
• Familiarity with IT Service Management (ITSM) concepts, processes, and best practices.
• Experience supporting enterprise application environments or service-management platform implementations.
• Atlassian certifications are a plus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Cloud Infrastructure Management

Deploy, configure, and maintain Azure resources including Virtual Machines, VNets, Storage Accounts, Load Balancers, and App Services.

Manage Azure Active Directory (AAD) objects, identity governance, and role-based access control (RBAC).

Oversee and optimize Azure networking components (VNets, NSGs, VPN Gateways, ExpressRoute, Firewalls).

Monitoring & Operations

Monitor system performance, availability, and security through Azure Monitor, Log Analytics, and Application Insights. Perform routine maintenance, patching, backup management, and disaster recovery operations (ASR, Backup Vaults).

Troubleshoot Azure service issues and implement permanent fixes.

Security & Compliance

Implement Azure security best practices including policies, blueprints, and conditional access.

Manage encryption, key vaults, managed identities, and compliance configurations.

Work with security teams to maintain adherence to organizational and regulatory standards.

Automation & Optimization

Automate deployments using ARM templates, Bicep, Terraform, or Azure CLI/PowerShell.

Improve cloud efficiency through cost management (budgets, tagging, right-sizing).

Contribute to DevOps pipelines and processes where applicable.

Collaboration & Support

Collaborate with cross-functional teams including networking, security, development, and support.

Provide Tier 2/3 support for Azure-related escalations.

Maintain documentation for architecture, configuration, and operational procedures.

Required Qualifications

Education & Experience

Degree preferred, but not required.

3+ years of hands-on experience administering Azure environments.

Strong understanding of Azure services including compute, networking, identity, and storage.

Proficiency in PowerShell and/or Azure CLI.

Experience with monitoring tools such as Azure Monitor and Log Analytics.

Experience implementing security and governance within Azure.

Knowledge of networking fundamentals (DNS, routing, firewalls, VPN). Soft Skills

Excellent verbal and written communication skills.

Ability to work effectively in both team settings and independently.

Strong problem-solving capabilities and sound decision-making.

Solid project management skills, including task prioritization and multitasking under pressure.

Availability for occasional after-hours and weekend work when required.

Willingness to travel nationally and internationally for business purposes.

Technical Skills

Microsoft Azure administration.

Zscaler cloud security administration.

PowerShell scripting.

Active Directory management.

Strong understanding of:

TCP/IP, BGP, and OSPF routing protocols.

VMware virtualization technologies.

Microsoft 365 (Office 365) administration.

Windows Server 2019/2022.

Client/Aruba networking hardware management.

Palo Alto firewalls and Panorama management.

Additional Information This position supports a geographically distributed environment across the Americas and may involve work in datacenter environments, critical systems, and high-availability infrastructure. Some travel (very minimal - possibly once per year) and after hours maintenance windows are required (typically every 3-4 weeks).

Requisition ID: (phone number removed)
Title: Windows and Linux Admin L3
Duration: 6-12 months with possible extension
Location: Cliffwood NJ(Hybrid/Remote)
Salary Range: $45- $49 an hour on W2/C2C

Job Description:
These resources would be expected to assume responsibilities supporting:

Infrastructure operations support
Windows and Linux server administration and troubleshooting
Vulnerability remediation and security compliance
Operating system patch deployment and validation
Incident investigation, root cause analysis, and problem resolution
Active Directory, DNS, DHCP, and core infrastructure services
Virtualization, storage, backup, and disaster recovery operations
Execution of maintenance and change activities
Operational documentation and runbook maintenance
Collaboration with engineering, application, and security teams on complex infrastructure issues
Appreciate your quick response and please feel free to reach me out for any query you may have.

Thanks

Job Description

• Manage MS Azure cloud environments in accordance with company security guidelines
• Day-to-day activities that provide support to our clients related Azure VDI, O365 and general IT issues
• Troubleshoot Windows OS base laptops, wired/wireless LAN, Cloud service and any other office IT related device.
• Configuration, maintenance, and optimization of the Office 365 suite within the organization
• Troubleshoot incidents, identify root causes, fix, and document problems, and implement preventive measures
• Provides all level of technical supports for the customers
• Coordinate with HQ for projects
• Managing IT help desk team and evaluate performance
• Develop daily, weekly, and monthly reports on help desk team’s productivity

Overview We are seeking a detail-oriented Rebate Operations Coordinator to support customer rebate processes, data maintenance, rebate calculations, and testing activities. This role is responsible for maintaining accurate customer information, validating rebate-related data, supporting manual rebate calculations, and ensuring rebate system outputs align with reporting requirements.
The ideal candidate is highly organized, analytical, and comfortable working with large amounts of data while maintaining a high level of accuracy. Responsibilities Address Management

• Update and maintain customer address records to ensure accurate rebate processing and payment delivery
• Validate customer information and support annual customer record reviews
• Verify and manage rebate check matching and hold processes for invoice-based rebate programs
• Track, monitor, and support the mailing of rebate checks
• Maintain accurate customer and rebate-related records

Rebate Processing

• Perform simplified manual rebate calculations for programs with straightforward discount and rebate structures
• Verify rebate calculations for completeness and accuracy
• Support rebate payment processes and tracking activities
• Assist with identifying and resolving rebate-related discrepancies

Rebate Engine Testing & Validation

• Support rebate engine testing initiatives by running reports and validating test results
• Compare rebate engine outputs to reporting and source data to ensure accuracy
• Analyze test results and identify discrepancies or inconsistencies
• Document findings and communicate issues to the appropriate teams
• Assist with process improvements related to rebate calculations and automation

Process Documentation & Operational Support

• Create and maintain clear, accurate, and up-to-date process documentation
• Support standardization of procedures and knowledge-sharing across the team
• Document workflows, best practices, and process updates
• Assist with operational reporting, tracking, and administrative activities as needed

Required Qualifications

• Strong attention to detail and accuracy
• Analytical and problem-solving skills
• Experience working with spreadsheets, reports, and data validation processes
• Ability to organize and prioritize multiple tasks effectively
• Strong written and verbal communication skills
• Ability to work independently and meet deadlines
• Strong documentation and process management skills
• Customer data maintenance, administrative, or operational support experience

Preferred Qualifications

• Experience with rebate administration, payment processing, or financial operations
• Experience performing data validation, reconciliations, or reporting activities
• Advanced Microsoft Excel skills
• Experience supporting testing, reporting, or system validation projects
• Background in accounting, finance, business operations, or customer support

Overview We are seeking a detail-oriented Rebate Operations Coordinator to support customer rebate processes, data maintenance, rebate calculations, and testing activities. This role is responsible for maintaining accurate customer information, validating rebate-related data, supporting manual rebate calculations, and ensuring rebate system outputs align with reporting requirements.
The ideal candidate is highly organized, analytical, and comfortable working with large amounts of data while maintaining a high level of accuracy. Responsibilities Address Management

• Update and maintain customer address records to ensure accurate rebate processing and payment delivery
• Validate customer information and support annual customer record reviews
• Verify and manage rebate check matching and hold processes for invoice-based rebate programs
• Track, monitor, and support the mailing of rebate checks
• Maintain accurate customer and rebate-related records

Rebate Processing

• Perform simplified manual rebate calculations for programs with straightforward discount and rebate structures
• Verify rebate calculations for completeness and accuracy
• Support rebate payment processes and tracking activities
• Assist with identifying and resolving rebate-related discrepancies

Rebate Engine Testing & Validation

• Support rebate engine testing initiatives by running reports and validating test results
• Compare rebate engine outputs to reporting and source data to ensure accuracy
• Analyze test results and identify discrepancies or inconsistencies
• Document findings and communicate issues to the appropriate teams
• Assist with process improvements related to rebate calculations and automation

Process Documentation & Operational Support

• Create and maintain clear, accurate, and up-to-date process documentation
• Support standardization of procedures and knowledge-sharing across the team
• Document workflows, best practices, and process updates
• Assist with operational reporting, tracking, and administrative activities as needed

Required Qualifications

• Strong attention to detail and accuracy
• Analytical and problem-solving skills
• Experience working with spreadsheets, reports, and data validation processes
• Ability to organize and prioritize multiple tasks effectively
• Strong written and verbal communication skills
• Ability to work independently and meet deadlines
• Strong documentation and process management skills
• Customer data maintenance, administrative, or operational support experience

Preferred Qualifications

• Experience with rebate administration, payment processing, or financial operations
• Experience performing data validation, reconciliations, or reporting activities
• Advanced Microsoft Excel skills
• Experience supporting testing, reporting, or system validation projects
• Background in accounting, finance, business operations, or customer support

Key Responsibilities

• Administer and support the Databricks workspace environment across development, test, and production.
• Manage user provisioning, role-based access controls, service principles, groups, and entitlements.
• Configure and maintain cluster policies, instance pools, job compute, and all-purpose compute resources.
• Monitor platform health, job performance, usage trends, and operational incidents.
• Implement security controls for secrets management, data access, encryption, private connectivity, and audit logging.
• Support Unity Catalog, data governance standards, and workspace-level administration.
• Develop and maintain automation for workspace setup, policy enforcement, monitoring, and administrative tasks.
• Support CI/CD and infrastructure-as-code practices for Databricks deployments and configuration management.
• Troubleshoot platform, connectivity, identity federation, and job execution issues.
• Create and maintain operational documentation, runbooks, standards, and support procedures.
• Understanding data engineering workflows using Spark, notebooks, Delta Lake, and job scheduling.

Required Qualifications

• Experience with Azure Cloud.
• Strong understanding of identity and access management, including SSO, SCIM, RBAC, and service principals.
• Experience with Databricks cluster management, workspace administration, job orchestration, and governance controls.
• Knowledge of networking concepts such as VNet/VPC, private endpoints, firewalls, DNS, and secure connectivity.
• Experience with scripting or automation using Python, PowerShell, Bash, Terraform, or similar tools.
• Familiarity with monitoring, logging, alerting, and incident response processes.
• Strong troubleshooting, communication, and cross-functional collaboration skills.

Key Skills

• Databricks Workspace Administration
• Unity Catalog and Governance
• Cluster Policies and Performance Tuning
• Cloud Platform Integration
• Security and Access Management
• Automation and Infrastructure as Code
• Cost Optimization
• Troubleshooting and Operational Support
• Documentation and Cross-Functional Collaboration
• Logic Apps, APIM, App Gateways

Databricks Admin,
Branchville, New Jersey onsite from Day1
contract

Key Responsibilities

• Administer and support the Databricks workspace environment across development, test, and production
• Manage user provisioning, role-based access controls, service principles, groups, and entitlements.
• Configure and maintain cluster policies, instance pools, job compute, and all-purpose compute resources.
• Monitor platform health, job performance, usage trends, and operational incidents. Implement security controls for secrets management, data access, encryption, private connectivity, and audit logging.
• Support Unity Catalog, data governance standards, and workspace-level administration
• Develop and maintain automation for workspace setup, policy enforcement, monitoring, and administrative tasks.
• Support CI/CD and infrastructure-as-code practices for Databricks deployments and configuration management.
• Troubleshoot platform, connectivity, identity federation, and job execution issues.
• Create and maintain operational documentation, runbooks, standards, and support procedures. Understanding data engineering workflows using Spark, notebooks, Delta Lake, and job scheduling.

Required Qualifications

• Experience with Azure Cloud.
• Strong understanding of identity and access management, including SSO, SCIM, RBAC, and service principals.
• Experience with Databricks cluster management, workspace administration, job orchestration, and governance controls.
• Knowledge of networking concepts such as VNet/VPC, private endpoints, firewalls, DNS, and secure connectivity.
• Experience with scripting or automation using Python, PowerShell, Bash, Terraform, or similar tools. Familiarity with monitoring, logging, alerting, and incident response processes.
• Strong troubleshooting, communication, and cross-functional collaboration skills.