Business Systems Analyst- Account Receivable
Covista
The Business Systems Analyst – Accounts Receivable partners with ISS, Covista teams, institutions, and IT to deliver, maintain, and continuously improve enterprise business systems supporting Accounts Receivable processes. This role owns the functional and analytical support of AR-related Banner functionality, ensuring solutions are scalable, compliant, and aligned to institutional and regulatory requirements. The Business Systems Analyst translates business needs into system solutions, supports data-driven decision making, and ensures system changes deliver measurable operational, financial, and compliance outcomes.
Responsibilities
- Own and support the end-to-end lifecycle of AR-related Banner functionality across multiple institutions, including business analysis, requirements definition, configuration, testing, deployment, production support, and post implementation optimization.
- Analyze AR-related business processes and system behavior to identify opportunities to improve billing accuracy, reconciliation, compliance, standardization, and operational efficiency.
- Partner with institutional stakeholders to assess requirements, explain current configuration and system behavior, evaluate solution options, and ensure solutions support effective processing and decision-making.
- Develop, enhance, and maintain reports, dashboards, and data outputs that support operational oversight, exception management, compliance monitoring, and informed decision-making.
- Perform functional and data testing and validation of new and existing Banner configurations and technical solutions, including the development and execution of User Acceptance Testing (UAT) and adherence to formal change control and audit requirements.
- Perform impact analysis for system, configuration, and integration changes to ensure updates do not negatively affect upstream or downstream systems, processing integrity, or compliance. Navigating and utilizing vendor provided tools for impact analysis as necessary.
- Provide daily and scheduled production support, including incident resolution, stakeholder request management, root cause analysis, SLA management, and identification of long-term system or process improvements.
- Partner with IT teams and external vendors to support interfaces, integrations, and data exchanges, ensuring accuracy, reliability, and compliance with defined controls.
- Support federal, state, and institutional regulatory requirements by maintaining configuration documentation, test evidence, process documentation, and audit artifacts to ensure audit readiness.
- Develop and maintain clear, accurate documentation of business requirements, process designs, procedures, and user guides to support training, knowledge transfer, and business continuity.
- Create and coordinate project plans, communicate project status, risks, and issue resolution progress to stakeholders and ISS leadership, providing proactive updates through completion or resolution.
- Perform other duties as assigned and comply with all organizational policies and standards.
- Bachelor’s degree in Technology, Business, Analytics, Education, or a related field.
- 2+ years of experience as a Business Systems Analyst, Systems Analyst, or equivalent role, preferably in higher education with an understanding of the student lifecycle.
- Required: Experience supporting Ellucian Banner, including configuration, testing, and production support within an ERP environment.
- Strong expertise in business analysis, including understanding and documenting business needs, modeling processes, translating requirements into system solutions, and articulating business impacts.
- Experience supporting the full systems development lifecycle, including requirements analysis, design, configuration/build, testing, and user acceptance testing within enterprise IT environments.
- Working knowledge of SQL for data analysis, validation, and troubleshooting preferred.
- Experience supporting business systems or analytical tools that impact financial, student accounts, or accounts receivable processes.
- Demonstrated ability to work effectively in regulated, compliance-driven, or audit-controlled environments preferred.
- Excellent communication, collaboration, and facilitation skills, with the ability to work effectively with business and technical stakeholders at all organizational levels.
- Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities, adapt to changing demands, and deliver high-quality results within established timelines.
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $42,661.58 and $75,065.24. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Covista offers a robust suite of benefits including:
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- Participation in Covista’s Flexible Time Off (FTO) Policy
- 12 Paid Holidays
For more information related to our benefits please visit:
https://careers.covista.com/benefits
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
About Covista
Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.
Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.
We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.
For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube.
Business Systems Analyst- Account Receivable
Covista
The Business Systems Analyst – Accounts Receivable partners with ISS, Covista teams, institutions, and IT to deliver, maintain, and continuously improve enterprise business systems supporting Accounts Receivable processes. This role owns the functional and analytical support of AR-related Banner functionality, ensuring solutions are scalable, compliant, and aligned to institutional and regulatory requirements. The Business Systems Analyst translates business needs into system solutions, supports data-driven decision making, and ensures system changes deliver measurable operational, financial, and compliance outcomes.
Responsibilities
- Own and support the end-to-end lifecycle of AR-related Banner functionality across multiple institutions, including business analysis, requirements definition, configuration, testing, deployment, production support, and post implementation optimization.
- Analyze AR-related business processes and system behavior to identify opportunities to improve billing accuracy, reconciliation, compliance, standardization, and operational efficiency.
- Partner with institutional stakeholders to assess requirements, explain current configuration and system behavior, evaluate solution options, and ensure solutions support effective processing and decision-making.
- Develop, enhance, and maintain reports, dashboards, and data outputs that support operational oversight, exception management, compliance monitoring, and informed decision-making.
- Perform functional and data testing and validation of new and existing Banner configurations and technical solutions, including the development and execution of User Acceptance Testing (UAT) and adherence to formal change control and audit requirements.
- Perform impact analysis for system, configuration, and integration changes to ensure updates do not negatively affect upstream or downstream systems, processing integrity, or compliance. Navigating and utilizing vendor provided tools for impact analysis as necessary.
- Provide daily and scheduled production support, including incident resolution, stakeholder request management, root cause analysis, SLA management, and identification of long-term system or process improvements.
- Partner with IT teams and external vendors to support interfaces, integrations, and data exchanges, ensuring accuracy, reliability, and compliance with defined controls.
- Support federal, state, and institutional regulatory requirements by maintaining configuration documentation, test evidence, process documentation, and audit artifacts to ensure audit readiness.
- Develop and maintain clear, accurate documentation of business requirements, process designs, procedures, and user guides to support training, knowledge transfer, and business continuity.
- Create and coordinate project plans, communicate project status, risks, and issue resolution progress to stakeholders and ISS leadership, providing proactive updates through completion or resolution.
- Perform other duties as assigned and comply with all organizational policies and standards.
- Bachelor’s degree in Technology, Business, Analytics, Education, or a related field.
- 2+ years of experience as a Business Systems Analyst, Systems Analyst, or equivalent role, preferably in higher education with an understanding of the student lifecycle.
- Required: Experience supporting Ellucian Banner, including configuration, testing, and production support within an ERP environment.
- Strong expertise in business analysis, including understanding and documenting business needs, modeling processes, translating requirements into system solutions, and articulating business impacts.
- Experience supporting the full systems development lifecycle, including requirements analysis, design, configuration/build, testing, and user acceptance testing within enterprise IT environments.
- Working knowledge of SQL for data analysis, validation, and troubleshooting preferred.
- Experience supporting business systems or analytical tools that impact financial, student accounts, or accounts receivable processes.
- Demonstrated ability to work effectively in regulated, compliance-driven, or audit-controlled environments preferred.
- Excellent communication, collaboration, and facilitation skills, with the ability to work effectively with business and technical stakeholders at all organizational levels.
- Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities, adapt to changing demands, and deliver high-quality results within established timelines.
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $42,661.58 and $75,065.24. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Covista offers a robust suite of benefits including:
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- Participation in Covista’s Flexible Time Off (FTO) Policy
- 12 Paid Holidays
For more information related to our benefits please visit:
https://careers.covista.com/benefits
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
About Covista
Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.
Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.
We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.
For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube.
Capstone Clinical Nursing Instructor
Covista
Chamberlain College of Nursing seeks Part-Time Clinical Instructors interested in teaching students in our Bachelor of Science in Nursing program located in the Arlington, VA area.
You will be mentoring students in person at an inpatient clinical setting. You'll be making connections between what our students are learning in the classroom and during simulations, with the real-world applications in patient care they are experiencing on-site. By bridging this gap, we can ensure that our students are not only well-prepared for their roles as healthcare professionals but also confident in their abilities to provide high-quality care to their patients.
Candidates with a completed MSN are encouraged to apply - Teaching experience is not required!
Clinicals are scheduled in a healthcare facility in the Arlington, VA area.
We are presently accepting applications to meet potential future need in the following areas of specialization:
Capstone Final Clinical:
As our student’s final clinical before graduating, this course facilitates the student’s transition into professional nursing through an exploration of trends and issues in professional nursing and participation in experiential-based nursing experiences. This culminating clinical practicum focuses on refining skills in the delivery and management of nursing care within the context of legal, ethical and evidence-based practice.
Responsibilities:
- Teaching and Curriculum Implementation
- Implement the College's philosophy, curriculum, program outcomes, and course objectives through clinical teaching and service.
- Assume responsibility for all autonomous aspects of individual teaching loads.
- Plan clinical experiences and provide direct supervision and evaluation of nursing students.
- Student Evaluation and Support
- Develop and post written clinical assignments consistent with student's knowledge base, skill competency and individual learning needs.
- Evaluate and provide documented feedback on performance to students based on course objectives.
- Be available for remediation of students as required or needed.
- Correct and return homework, quizzes, tests, lab assignments, clinical paperwork, and other written work in a timely manner.
- Clinical Coordination
- Orient and maintain current knowledge related to clinical site policies, procedures, and expectations with the assistance of the clinical site personnel.
- Develop and post written clinical assignments consistent with students' knowledge base, skill competency, and individual learning needs.
- Develops and posts written clinical assignments consistent with student's knowledge base, skill competency and individual learning needs.
- Maintain visibility while staying available to staff and students at the clinical site.
- Program and College Development
- Contribute to the ongoing development, implementation, and evaluation of the programs and the College.
- Participate in the implementation of the College Assessment Program, campus retention efforts, and both departmental and campus policies.
- May teach simulation/skills lab and/or didactic course content under supervision of course coordinator.
- Professionalism and Collaboration
- Serve as a professional role model for other faculty, staff, and students.
- Utilize relationship skills in situations requiring group problem solving, consensus building, and win-win negotiation.
- Work with college administration, staff, and other faculty members to improve the overall operation of the college and student satisfaction rates.
- Regulatory Compliance and Reporting
- Comply with all applicable regulatory rules and standards.
- Keep the course coordinator informed of all student and agency issues and concerns.
- Report to the dean or assistant dean, with direct oversight from a course coordinator.
- Handle related duties and perform other duties as assigned, comply with all policies and standards.
- A master's or doctoral degree in Nursing from a regionally accredited college or university
- An unencumbered professional nursing license in VA
- At least two years professional experience within last five years in the area of instruction as a registered nurse
- Live within a reasonable proximity of Arlington, VA - will be teaching at the clinical locations assigned per session
- Teaching or precepting experience is preferred but not required
- Have genuine passion for nursing, education, and lifelong learning
- Have exceptional subject matter expertise with excellent written and verbal communication skills
- Are eager to serve students and colleagues with passion, respect and care
- Operate with a sense of responsibility and purpose with the desire to enrich colleagues, students and the broader community
Chamberlain Visiting Professor Position - Campus:
In support of the pay transparency laws enacted across the country, the expected compensation rate for this position is between $1,120 per assignment to $7,245 per assignment, depending on the candidate’s education and experience.
Actual pay may be adjusted based on job-related factors permitted by law, such as type of course taught; experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
About Chamberlain University
Chamberlain University has a 130-year history and the mission to educate, empower, and embolden diverse healthcare professionals who advance the health of people, families, communities, and nations. Our regionally accredited University is comprised of the College of Nursing and the College of Health Professions. Our College of Nursing offers a Bachelor of Science in Nursing (BSN) degree program at 23 locations and online post-licensure degree programs and certificates including RN to BSN, RN to MSN, a Master of Science in Nursing (MSN) with six Specialty Tracks, and a Doctor of Nursing Practice (DNP). Our College of Health Professions offers online options with a Master of Public Health degree, Master of Physician Assistant Studies, Public Health Certificate programs, and a Master of Social Work degree. Learn more about Chamberlain University, part of Covista, at www.chamberlain.edu.
There is one very significant way Chamberlain is different than other Universities - Chamberlain Care®. Healthcare education is offered in a culture of service excellence and care in four ways: care for self, care for colleagues, care for patients/clients, care for all. By living Chamberlain Care®, we’ve built a culture in which colleagues and students thrive and we graduate extraordinary healthcare professionals who transform the health of people worldwide.
Chamberlain Care® is the guiding principle we provide to each other and to our students to help our students achieve their goals, reach their dreams and impact healthcare at a national level.
If you're ready to live Chamberlain Care®, we invite you to apply today!