Spotify : Senior Machine Learning Engineer, Personalization
Company Name
Headquarters: Sweden
URL: https://newsroom.spotify.com/company-info/
You’ll join a team working at the intersection of machine learning, music understanding, and user experience. We focus on generating music sessions powering experiences like systems that power conversational playlist generation to give users more adaptive and intuitive control over what they listen to.
This team collaborates closely with product, design, user research, and data science to build personalized, high-impact features used by hundreds of millions of listeners worldwide.
What You'll Do
- Design, build, evaluate, and ship LLM-based solutions that give users more adaptive control over their listening experience
- Work on prompted playlist experiences with a focus on music fulfillment and session generation
- Collaborate with cross-functional partners across user research, design, data science, product, and engineering
- Prototype new ML approaches and bring them into production at global scale
- Build and improve systems that connect artists and fans in personalized and meaningful ways
- Contribute to the development of scalable ML systems serving hundreds of millions of users
- Promote best practices in ML system design, testing, evaluation, and deployment across the organization
- Actively contribute to a strong community of machine learning practitioners at Spotify
Who You Are
- You are experienced in machine learning and enjoy solving complex real-world problems in collaborative environments
- You have a strong background in machine learning, natural language processing, and generative AI
- You are comfortable applying theory to build real-world, production-ready applications
- You have hands-on experience building and deploying end-to-end ML systems at scale
- You are familiar with LLM-based systems and techniques for improving them using human feedback such as reinforcement fine-tuning, DPO, or similar approaches
- You have experience designing modular ML architectures and writing technical specifications in partnership with product teams
- You are experienced with large-scale distributed data processing tools such as Apache Beam or Apache Spark
- You have worked with cloud platforms like GCP or AWS
Where You'll Be
- This role is based in New York
- We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.
To apply: https://weworkremotely.com/remote-jobs/spotify-senior-machine-learning-engineer-personalization
Director of Sales, Scaled Vendor Sales
Spotify
Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts.
Spotify is seeking a dynamic and strategic Director of Scaled Sales & Vendor Operations to lead the global vendor ecosystem for our Emerging and Scaled Sales organization reporting to the Global Head of Revenue Programs. In this leadership role, you will define the vision, operating model, and performance strategy for vendor‑led sales programs across EMEA, North America, and JAPAC. You will be responsible for architecting scalable systems, driving operational excellence, and unlocking new revenue opportunities at global scale.
You will serve as a critical partner to regional sales leadership, product teams, and sales operations functions as you shape how Spotify acquires, nurtures, and grows SMB advertisers through highly effective vendor‑managed motions.
What You’ll Do
- Build and own the global strategy and operations for vendor‑led sales, ensuring alignment with Spotify’s revenue goals and long‑term growth plans for the SMB segment.
- Define the operating model for how vendors support new business acquisition, scaled account management, and customer onboarding across multiple regions.
- Lead, mentor, and inspire high‑performing vendor teams to deliver against ambitious revenue, efficiency, and customer experience goals.
- Establish rigorous performance management frameworks, including KPIs, forecasting methodologies, and continuous optimization mechanisms.
- Design and evolve scalable outbound sales playbooks, onboarding frameworks, and account management strategies tailored to SMB advertiser needs.
- Partner closely with Product, Marketing, and Sales Training to create repeatable, data‑driven sales motions that accelerate activation and long‑term retention.
- Develop leadership training, certification standards, and enablement programs to ensure consistent execution across all vendor sites.
- Champion operational excellence by improving workflows and tools, reducing friction, and enhancing the end‑to‑end vendor experience.
- Use data and experimentation to evaluate funnel performance, customer behavior, and vendor operational health, translating insights into strategic recommendations.
- Identify opportunities for automation, tooling, and new processes that materially improve productivity and revenue outcomes.
- Partner with regional sales leaders, Product, Marketing, Sales Ops, and Sales Systems and Tools to ensure alignment on strategy, resourcing, and execution.
- Act as a global thought leader, ensuring best practices are shared and adopted across all regions and vendor partners.
Who You Are
- 10+ years of experience in advertising sales or vendor operations within a digital media environment.
- Proven executive‑level leader with demonstrated success driving large‑scale revenue programs, managing multi‑region teams, and exceeding ambitious growth targets.
- Strategic operator with deep expertise building scalable sales strategies, account management structures, and customer onboarding programs for SMB audiences.
- Experienced vendor leader capable of influencing at the executive level, optimizing multi‑site operations, and developing strong, trusted partnerships.
- Highly analytical and data fluent, with the ability to leverage insights to shape strategy, diagnose performance gaps, and drive continuous improvement.
- Exceptional communicator able to influence stakeholders and drive alignment across global, cross‑functional teams.
- Fluent in English; additional languages from EMEA or JAPAC regions are a plus.
Where You’ll Be
- This role is based in New York, NY or Toronto, Canada.
- We offer you the flexibility to work where you work best! There will be some in‑person meetings, but still allows for flexibility to work from home. We ask that you come into the office 2‑3 times per week.
The United States base range for this position is $137,999 – $197,142, plus equity, plus bonus or commission. The benefits available for this position include health insurance, six‑month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future.
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward‑thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know – we’re here to support you in any way we can.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.
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