Retail Customer Service Associate - Military Veterans
FedEx
**
Roseville, MI
Posted about 18 hours ago
POSITION SUMMARY:
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
People
• Follows instructions of supervisors and assists other team members in performing store functions
• Assists in the training of store team members
Service
• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
• Ensures all customer problems are resolved quickly and to the satisfaction of the customer
• Takes complex customer orders using order systems and provides accurate pricing information
• Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
• Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
• Maintains a safe, clean and orderly retail Store
Profit
• Ensures confidentiality of customer data and careful handling of documents, media, and packages
• Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change
• Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability
• Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage
• Takes preemptive action to prevent errors and waste
• Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
• Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures
Self-Management
• Performs multiple tasks at the same time
• Looks for opportunities to improve knowledge and skills within the retail Store
• Able to operate with minimal supervision
• Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook
• All other duties as needed or required
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
• High school diploma or equivalent education
• 6+ months of specialized experience
• Excellent verbal and written communication skills
ESSENTIAL FUNCTIONS:
• Ability to stand during entire shift, excluding meal and rest periods
• Ability to move and lift 55 pounds
• Ability, on a consistent basis, to bend/twist at the waist and knees
• Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
• Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
• Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
• Ability, on a consistent basis, to work with minimal supervision
• Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details:
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.
• Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
• Applies Quality concepts presented at training during daily activities.
• Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
• Know Your Rights
• Pay Transparency
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.
For more information, click here.
FedEx - SameDay City Courier / Delivery Driver $16-$35 / hr - Lewisville, TX, United States
Fedex
**
Lewisville, TX
Posted about 18 hours ago
No experience requited, hiring immediately, appy now.Under general supervision, the SameDay City Pick Up & Delivery (PUD) Courier provides courteous and efficient delivery and pick-up of packages and FedEx Office customer orders, checks shipments for conformance to FedEx features of service, and provides related customer service functions. Responsibilities are accomplished by driving a company vehicle and ensuring regular servicing and cleaning of vehicles is conducted. The Courier will receive route information from a centralized dispatcher and the dispatcher will have the ability to add or remove stops from the route as needed. Fedex offers flexible schedules, health benefits, 401k, on the job training, and possibilities to further your career.
FedEx - SameDay City Courier / Delivery Driver $16-$35 / hr
Fedex
**
Vancouver, WA
Posted about 18 hours ago
No experience requited, hiring immediately, appy now.Under general supervision, the SameDay City Pick Up & Delivery (PUD) Courier provides courteous and efficient delivery and pick-up of packages and FedEx Office customer orders, checks shipments for conformance to FedEx features of service, and provides related customer service functions. Responsibilities are accomplished by driving a company vehicle and ensuring regular servicing and cleaning of vehicles is conducted. The Courier will receive route information from a centralized dispatcher and the dispatcher will have the ability to add or remove stops from the route as needed. Fedex offers flexible schedules, health benefits, 401k, on the job training, and possibilities to further your career.
FedEx - SameDay City Courier / Delivery Driver $16-$35 / hr - Vineland, NJ, United States
Fedex
**
Vineland, NJ
Posted about 18 hours ago
No experience requited, hiring immediately, appy now.Under general supervision, the SameDay City Pick Up & Delivery (PUD) Courier provides courteous and efficient delivery and pick-up of packages and FedEx Office customer orders, checks shipments for conformance to FedEx features of service, and provides related customer service functions. Responsibilities are accomplished by driving a company vehicle and ensuring regular servicing and cleaning of vehicles is conducted. The Courier will receive route information from a centralized dispatcher and the dispatcher will have the ability to add or remove stops from the route as needed. Fedex offers flexible schedules, health benefits, 401k, on the job training, and possibilities to further your career.
Forklift Operator
Fedex
**
Grover Beach, CA
Posted about 18 hours ago
• Job Description
• : The Forklift Operator at FedEx is responsible for safely operating forklifts to move, load, and unload heavy items and pallets within the warehouse. This role requires a strong understanding of warehouse operations, the ability to operate machinery safely, and a commitment to maintaining a clean and organized work environment. Your duties will include transporting materials to and from storage areas, ensuring that items are stored safely and efficiently, and assisting with inventory management. The ideal candidate will have experience operating forklifts, strong attention to detail, and the ability to work independently or as part of a team.
City Delivery Operator
FedEx
**
Aurora, CO
Posted about 2 months ago
Job Summary of City Delivery Operator:
Under general supervision, the City Delivery Operator efficiently handles the pick-up and delivery of packages and FedEx Office customer orders. The role ensures all shipments meet FedEx service standards while maintaining a high level of professionalism and customer satisfaction. This position involves operating company vehicles to transport documents and packages safely and promptly.
Responsibilities of City Delivery Operator:
• Expectations include using a company vehicle and ensuring that vehicles receive regular servicing and cleaning.
• The City Delivery Operator will obtain route details from a dispatcher centralized in one location
• It is within the City Delivery Operator authority to alter the stops on the route whenever necessary.
• Drive company automobiles safely to pick up and distribute packages
• Make sure to comply with traffic laws, safety measures, and FedEx's operational policies in place when driving and managing delivery services.
• Maintain current and continuous communication with dispatchers to provide updates on delivery statuses, any delays, or changes to routes.
Benefits of City Delivery Operator:
• Fedex allows for flexibility in work hours to accommodate diverse scheduling preferences
• Health benefits
• Company-sponsored retirement plan, workplace training programs, and options for expanding your career.
About Company:
FedEx is widely recognized for its fast and reliable overnight shipping, as well as its extensive international delivery network that spans over 220 countries and territories. The company offers a wide range of services including express parcel delivery, ground shipping, freight transportation, e-commerce logistics, and business support through FedEx Office. It was a pioneer in providing real-time package tracking, setting new standards in customer service and operational transparency.
City Delivery Operator
FedEx
**
Belton, MO
Posted about 18 hours ago
Job Summary of City Delivery Operator:
Under general supervision, the City Delivery Operator efficiently handles the pick-up and delivery of packages and FedEx Office customer orders. The role ensures all shipments meet FedEx service standards while maintaining a high level of professionalism and customer satisfaction. This position involves operating company vehicles to transport documents and packages safely and promptly.
Responsibilities of City Delivery Operator:
• Expectations include using a company vehicle and ensuring that vehicles receive regular servicing and cleaning.
• The City Delivery Operator will obtain route details from a dispatcher centralized in one location
• It is within the City Delivery Operator authority to alter the stops on the route whenever necessary.
• Drive company automobiles safely to pick up and distribute packages
• Make sure to comply with traffic laws, safety measures, and FedEx's operational policies in place when driving and managing delivery services.
• Maintain current and continuous communication with dispatchers to provide updates on delivery statuses, any delays, or changes to routes.
Benefits of City Delivery Operator:
• Fedex allows for flexibility in work hours to accommodate diverse scheduling preferences
• Health benefits
• Company-sponsored retirement plan, workplace training programs, and options for expanding your career.
About Company:
FedEx is widely recognized for its fast and reliable overnight shipping, as well as its extensive international delivery network that spans over 220 countries and territories. The company offers a wide range of services including express parcel delivery, ground shipping, freight transportation, e-commerce logistics, and business support through FedEx Office. It was a pioneer in providing real-time package tracking, setting new standards in customer service and operational transparency.
City Package Transporter
FedEx
**
Columbia, SC
Posted about 18 hours ago
Job Summary of City Package Transporter:
The City Package Transporter, working under limited supervision, is responsible for providing prompt and reliable pick-up and delivery services for FedEx Office customers. The City Package Transporter ensures all shipments adhere to FedEx’s quality and service requirements while delivering exceptional customer experiences. This position includes operating company vehicles to transport packages, documents, and other materials safely and on time.
Responsibilities of City Package Transporter:
• Requirements include operating a business vehicle and ensuring that regular maintenance and cleaning of vehicles are carried out.
• A dispatcher based in a central hub will provide route information to the City Package Transporter
• It is within the dispatcher's authority to alter the stops on the route whenever necessary.
• Securely operate company-owned vehicles for package collection and delivery
• It is essential to observe and abide by all traffic laws, safety procedures, and FedEx operational policies while carrying out driving and delivery responsibilities.
• Maintain continuous contact with dispatchers regarding the status of deliveries, any delays that may occur, or updates on the designated route.
Benefits of City Package Transporter:
• Fedex provides options for adjusting work hours to cater to different requirements
• Health benefits
• Contributions to a 401k, training while working, and chances for career development.
About Company:
FedEx is widely recognized for its fast and reliable overnight shipping, as well as its extensive international delivery network that spans over 220 countries and territories. The company offers a wide range of services including express parcel delivery, ground shipping, freight transportation, e-commerce logistics, and business support through FedEx Office. It was a pioneer in providing real-time package tracking, setting new standards in customer service and operational transparency.
City Package Transporter
FedEx
**
West Columbia, SC
Posted about 18 hours ago
Job Summary of City Package Transporter:
The City Package Transporter, working under limited supervision, is responsible for providing prompt and reliable pick-up and delivery services for FedEx Office customers. The City Package Transporter ensures all shipments adhere to FedEx’s quality and service requirements while delivering exceptional customer experiences. This position includes operating company vehicles to transport packages, documents, and other materials safely and on time.
Responsibilities of City Package Transporter:
• Requirements include operating a business vehicle and ensuring that regular maintenance and cleaning of vehicles are carried out.
• A dispatcher based in a central hub will provide route information to the City Package Transporter
• It is within the dispatcher's authority to alter the stops on the route whenever necessary.
• Securely operate company-owned vehicles for package collection and delivery
• It is essential to observe and abide by all traffic laws, safety procedures, and FedEx operational policies while carrying out driving and delivery responsibilities.
• Maintain continuous contact with dispatchers regarding the status of deliveries, any delays that may occur, or updates on the designated route.
Benefits of City Package Transporter:
• Fedex provides options for adjusting work hours to cater to different requirements
• Health benefits
• Contributions to a 401k, training while working, and chances for career development.
About Company:
FedEx is widely recognized for its fast and reliable overnight shipping, as well as its extensive international delivery network that spans over 220 countries and territories. The company offers a wide range of services including express parcel delivery, ground shipping, freight transportation, e-commerce logistics, and business support through FedEx Office. It was a pioneer in providing real-time package tracking, setting new standards in customer service and operational transparency.
City Package Transporter
FedEx
**
Conyers, GA
Posted about 18 hours ago
Job Summary of City Package Transporter:
The City Package Transporter, working under limited supervision, is responsible for providing prompt and reliable pick-up and delivery services for FedEx Office customers. The City Package Transporter ensures all shipments adhere to FedEx’s quality and service requirements while delivering exceptional customer experiences. This position includes operating company vehicles to transport packages, documents, and other materials safely and on time.
Responsibilities of City Package Transporter:
• Requirements include operating a business vehicle and ensuring that regular maintenance and cleaning of vehicles are carried out.
• A dispatcher based in a central hub will provide route information to the City Package Transporter
• It is within the dispatcher's authority to alter the stops on the route whenever necessary.
• Securely operate company-owned vehicles for package collection and delivery
• It is essential to observe and abide by all traffic laws, safety procedures, and FedEx operational policies while carrying out driving and delivery responsibilities.
• Maintain continuous contact with dispatchers regarding the status of deliveries, any delays that may occur, or updates on the designated route.
Benefits of City Package Transporter:
• Fedex provides options for adjusting work hours to cater to different requirements
• Health benefits
• Contributions to a 401k, training while working, and chances for career development.
About Company:
FedEx is widely recognized for its fast and reliable overnight shipping, as well as its extensive international delivery network that spans over 220 countries and territories. The company offers a wide range of services including express parcel delivery, ground shipping, freight transportation, e-commerce logistics, and business support through FedEx Office. It was a pioneer in providing real-time package tracking, setting new standards in customer service and operational transparency.
City Delivery Operator
FedEx
**
Euclid, OH
Posted about 18 hours ago
Job Summary of City Delivery Operator:
Under general supervision, the City Delivery Operator efficiently handles the pick-up and delivery of packages and FedEx Office customer orders. The role ensures all shipments meet FedEx service standards while maintaining a high level of professionalism and customer satisfaction. This position involves operating company vehicles to transport documents and packages safely and promptly.
Responsibilities of City Delivery Operator:
• Expectations include using a company vehicle and ensuring that vehicles receive regular servicing and cleaning.
• The City Delivery Operator will obtain route details from a dispatcher centralized in one location
• It is within the City Delivery Operator authority to alter the stops on the route whenever necessary.
• Drive company automobiles safely to pick up and distribute packages
• Make sure to comply with traffic laws, safety measures, and FedEx's operational policies in place when driving and managing delivery services.
• Maintain current and continuous communication with dispatchers to provide updates on delivery statuses, any delays, or changes to routes.
Benefits of City Delivery Operator:
• Fedex allows for flexibility in work hours to accommodate diverse scheduling preferences
• Health benefits
• Company-sponsored retirement plan, workplace training programs, and options for expanding your career.
About Company:
FedEx is widely recognized for its fast and reliable overnight shipping, as well as its extensive international delivery network that spans over 220 countries and territories. The company offers a wide range of services including express parcel delivery, ground shipping, freight transportation, e-commerce logistics, and business support through FedEx Office. It was a pioneer in providing real-time package tracking, setting new standards in customer service and operational transparency.
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