Jobs at Amazon

Company Overview: Amazon Flex Independent Contractor use their own vehicles and smartphones to deliver packages directly to customers. This gig-based position provides flexibility, allowing you to choose delivery blocks that suit your schedule, giving you control over when and how you earn. Drivers play a vital role in ensuring timely and accurate deliveries, supporting Amazon’s dedication to excellent customer service. Role and Responsibilities: As a Amazon Flex Independent Contractor, you will manage deliveries independently while maintaining high standards of safety and quality. Key responsibilities include: • Pick up packages from assigned Amazon locations using your personal vehicle. • Navigate delivery routes efficiently using the Amazon Flex app and scan packages for accurate tracking. • Deliver packages carefully to residential and business addresses, ensuring they arrive in excellent condition. • Provide professional and courteous service to customers during every delivery. • Manage your schedule by selecting available delivery blocks through the Amazon Flex app. • Adhere to traffic laws and safety regulations while driving and delivering packages. • Track your earnings, mileage, and expenses as an independent contractor. • Report delivery issues, missing packages, or customer concerns via the app or support team. Required Skills and Experience: • At least 21 years old. • Valid U.S. driver’s license with a clean driving record. • Access to a reliable mid-sized or larger vehicle (sedan, SUV, van, or truck) that meets Amazon Flex standards. • Ownership of a compatible smartphone (iPhone or Android) to use the Amazon Flex app. • Ability to lift and carry packages weighing up to 50 lbs. • Comfortable using mobile apps and GPS navigation. • Strong time management skills and the ability to work independently. • Eligibility to work in the United States. Preferred Qualifications: • Experience in delivery, rideshare, or other customer-facing roles. • Familiarity with smartphone apps for navigation or work-related tasks. • Ability to plan routes efficiently and manage time effectively. Compensation and Benefits: • Earn $15.00 - $19.00 per hour, depending on location, delivery block duration, and other factors. • Receive payments up to twice a week, with the option for daily payouts. • Access Amazon Flex Rewards, including discounts on tires, fuel, auto services, slip-resistant shoes, and tools for insurance, expenses, and taxes. • Work independently as a contractor without long-term obligations. • Opportunity to increase earnings by optimizing delivery routes and accepting tips where applicable. About Amazon Flex: Amazon Flex is a gig economy platform that enables drivers to earn income delivering Amazon packages using their own vehicles. The platform provides flexible work opportunities for individuals seeking to earn on their own schedule. Drivers pick up packages from Amazon locations and deliver directly to customers using the Amazon Flex app for navigation and package management. Equal Opportunity Statement: Amazon Flex is committed to providing equal opportunities for all independent contractors. All qualified candidates will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Company Overview: As an Amazon Flex Delivery Associate, you will use your own vehicle and smartphone to deliver Amazon packages to customers. This flexible, gig-based role allows you to select delivery blocks that match your schedule, offering the freedom to earn on your terms. Amazon Flex drivers play a key role in ensuring timely and accurate package deliveries, supporting Amazon's dedication to customer satisfaction. Role and Responsibilities: In this role, you will manage deliveries independently while maintaining high standards of service and safety. Your responsibilities include: • Use your personal vehicle to collect packages from assigned pickup locations. • Follow the Amazon Flex app to navigate delivery routes efficiently and scan packages for accurate tracking. • Deliver packages to homes and businesses carefully, ensuring they arrive in excellent condition. • Provide professional and courteous customer service during all deliveries. • Manage your own delivery schedule by selecting available time blocks through the Amazon Flex app. • Adhere to traffic laws and safety regulations while driving and delivering packages. • Track earnings, mileage, and expenses related to your independent contractor work. • Report delivery issues, missing packages, or customer concerns through the app or Amazon Flex support. Required Skills and Experience: • Minimum age of 21 years. • Valid U.S. driver’s license with a clean driving record. • Access to a reliable mid-sized or larger vehicle (sedan, SUV, van, or truck) that meets Amazon Flex requirements. • Ownership of a compatible smartphone (iPhone or Android) to use the Amazon Flex app. • Ability to lift and carry packages up to 50 lbs. • Comfortable using mobile apps and GPS navigation. • Strong time management skills and ability to work independently. • Eligibility to work in the United States. Preferred Qualifications: • Experience in delivery, rideshare, or customer-facing roles. • Familiarity with smartphone apps for work or navigation. • Ability to plan delivery routes efficiently and manage time effectively. Compensation and Benefits: • Earn $15.00 - $19.00 per hour, depending on location, delivery block duration, and other factors. • Get paid up to twice a week, with the option for daily payments. • Access Amazon Flex Rewards, including discounts on tires, fuel, auto services, slip-resistant shoes, and tools for insurance, expenses, and taxes. • Work as an independent contractor with no long-term contracts or employer obligations. • Opportunity to increase earnings by managing routes efficiently and accepting tips where applicable. About Amazon Flex: Amazon Flex is a gig economy platform that allows drivers to earn income delivering Amazon packages using their own vehicles. The platform provides flexible work opportunities for individuals who want to earn on their schedule. Drivers pick up packages from Amazon locations and deliver directly to customers, using the Amazon Flex app for navigation and package management. Equal Opportunity Statement: Amazon Flex is committed to providing equal opportunities for all independent contractors. All qualified individuals will be considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Amazon needs you as a flex job Representative (Work From Home) to help their mission of making customers lives easier. If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you covered! As an Amazon Customer Service Rep, youll : Act as the first point of contact for customers by answering their queries through phone, chat or email; Sound like something you can do? Then, come build the future with Amazon! Money matters. Whether youre saving up for something big or you just want to make some extra money,earning $17 an hour will get you there faster. Know your earnings. For each Flex offer, you see how much you can earn during the block and how longthe block is, all before you drive. Adjust your work, not your life. Work only when you want to. Select the blocks that fit your life. Smiles for miles, backed by Amazon. Not only does Amazon Flex have your back, you get the added benefit of deliveringsmiles to Amazon customers. For more information visitflex.amazon.com Or download the iPhone or Android app You must be 21 years old, have access to a car and a valid drivers license, pass a background check, and have an iPhone orAndroid smartphone.Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors. Driving with Amazon Flex is perfect...

Amazon is seeking Warehouse Shopper Team Members / Order Fulfillment Associates to work in Amazon fulfillment centers selecting, packing, and preparing customer orders for delivery. Employees are responsible for locating items in the warehouse, picking items using handheld scanners, packing items into boxes or bags, labeling packages, preparing orders for shipment, and ensuring orders are accurate and processed on time. Associates may also unload incoming shipments, stock shelves, move inventory throughout the warehouse, and prepare orders for delivery drivers. This position typically pays $17 to $23 per hour, with opportunities for overtime pay, peak season bonuses, attendance bonuses, and shift differential pay for overnight or weekend shifts. Employees must follow Amazon safety procedures, scanning procedures, and productivity standards while working in a fast-paced warehouse environment. Workers are expected to meet hourly pick and pack quotas and maintain accuracy and safety at all times. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k), tuition assistance programs, Amazon employee discounts, paid training, and opportunities for advancement into leadership roles. Some locations also offer sign-on bonuses and performance incentives.

Company Overview: Amazon Flex Independent Contractor use their own vehicles and smartphones to deliver packages directly to customers. This gig-based position provides flexibility, allowing you to choose delivery blocks that suit your schedule, giving you control over when and how you earn. Drivers play a vital role in ensuring timely and accurate deliveries, supporting Amazon’s dedication to excellent customer service. Role and Responsibilities: As a Amazon Flex Independent Contractor, you will manage deliveries independently while maintaining high standards of safety and quality. Key responsibilities include: • Pick up packages from assigned Amazon locations using your personal vehicle. • Navigate delivery routes efficiently using the Amazon Flex app and scan packages for accurate tracking. • Deliver packages carefully to residential and business addresses, ensuring they arrive in excellent condition. • Provide professional and courteous service to customers during every delivery. • Manage your schedule by selecting available delivery blocks through the Amazon Flex app. • Adhere to traffic laws and safety regulations while driving and delivering packages. • Track your earnings, mileage, and expenses as an independent contractor. • Report delivery issues, missing packages, or customer concerns via the app or support team. Required Skills and Experience: • At least 21 years old. • Valid U.S. driver’s license with a clean driving record. • Access to a reliable mid-sized or larger vehicle (sedan, SUV, van, or truck) that meets Amazon Flex standards. • Ownership of a compatible smartphone (iPhone or Android) to use the Amazon Flex app. • Ability to lift and carry packages weighing up to 50 lbs. • Comfortable using mobile apps and GPS navigation. • Strong time management skills and the ability to work independently. • Eligibility to work in the United States. Preferred Qualifications: • Experience in delivery, rideshare, or other customer-facing roles. • Familiarity with smartphone apps for navigation or work-related tasks. • Ability to plan routes efficiently and manage time effectively. Compensation and Benefits: • Earn $15.00 - $19.00 per hour, depending on location, delivery block duration, and other factors. • Receive payments up to twice a week, with the option for daily payouts. • Access Amazon Flex Rewards, including discounts on tires, fuel, auto services, slip-resistant shoes, and tools for insurance, expenses, and taxes. • Work independently as a contractor without long-term obligations. • Opportunity to increase earnings by optimizing delivery routes and accepting tips where applicable. About Amazon Flex: Amazon Flex is a gig economy platform that enables drivers to earn income delivering Amazon packages using their own vehicles. The platform provides flexible work opportunities for individuals seeking to earn on their own schedule. Drivers pick up packages from Amazon locations and deliver directly to customers using the Amazon Flex app for navigation and package management. Equal Opportunity Statement: Amazon Flex is committed to providing equal opportunities for all independent contractors. All qualified candidates will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Description Love sports? Want to change the world? Prime Video is re-inventing the live sports experience by merging high-quality live streaming, immersive interactive features, and exclusive access to some of the world's most loved sports properties - including the NFL, NBA, English Premier League and UEFA Champions League soccer, Rolland-Garros (French Open), the US Open and more. Every day we face the challenges of a fast-paced market and expanding technology set. And we're building at a scale only Amazon is capable of. The Prime Video Sports team is a single-threaded-owner, uniquely positioned to execute our vision across the entire Prime Video stack to deliver the most compelling new experiences to our customers. If this sounds like the type of experience you'd like to help build - apply here and let's chat! Who we are We are deeply connected with the idea that live sports events are fundamentally different: there is only one shot at delivering the moment until it is forever lost. Our mission is to make sure that our customers never miss a single moment of the sports they love. To do this we need to deliver best-in-class live sports infrastructure, testing, monitoring, and operations to optimize the delivery of live sports experiences at scale. Our team engineers for speed, quality, availability, and scale. As Prime Video has grown, we've increased the depth and breadth of video products we support, with a corresponding increase in the associated size and complexity of our engineering activity and the load on our services. Our goal is to adapt our architecture to maintain and improve our velocity of delivery for customers in the face of these changes, and for our services to be on and error-free 24/7, especially for high-profile, exclusive content. With AI as a transformative force, we're at an inflection point that enables us to unlock new opportunities in predictive analytics, automated defect analysis and mitigation, and automated operations that were previously beyond our reach. What we're looking for We need a highly talented Senior Technical Program Manager to build resilient, highly available, and operationally excellent systems that power our vision. You'll anticipate availability risks, manage critical incidents and escalations, and balance business SLA commitments against technical constraints and operational trade-offs. You must break down complex reliability initiatives into manageable operational improvements, develop comprehensive availability specifications, and deliver measurable enhancements to system uptime and operational health. We seek someone with a strong curiosity to build and nurture an operationally mature, reliability-focused engineering culture-fostering proactive monitoring practices, blameless post-mortem disciplines, and integrating emerging observability and chaos engineering technologies into our operational excellence framework. What you will do here: Manage complex, high-impact availability and operational excellence initiatives spanning multiple teams. Balance competing priorities while maintaining focus on system reliability, operational health, and measurable availability outcomes. Transform operational incidents, availability gaps, and reliability concerns into prioritized technical specifications by partnering with engineering and operations teams to identify high-impact reliability requirements. Help teams distinguish between tactical incident fixes and strategic availability solutions, consolidating related operational needs into cohesive reliability improvement projects with clear business value and customer impact. Quantify operational and availability impact of proposed solutions by establishing and tracking key reliability metrics including uptime SLAs, MTTR (Mean Time To Recovery), MTBF (Mean Time Between Failures), error rates, and customer-impacting incidents that demonstrate business value and justify engineering resources. Develop comprehensive measurement frameworks that track improvements in system availability, operational efficiency, incident reduction, and service reliability. Establish baseline metrics and drive continuous improvement through data-driven decision making. Establish clear timelines with measurable milestones for availability improvements, operational runbook development, monitoring enhancements, and incident response optimization that align with business SLA commitments. Track cross-team commitments for operational readiness, document action items from incident reviews and COE (Correction of Error) investigations, and provide concise status updates to leadership that highlight availability trends, operational risks, mitigation strategies, and progress toward reliability goals. Drive operational excellence practices including blameless post-mortems, proactive monitoring and

A leading cloud service provider in Virginia is seeking a Mechanical Colocation Regional Engineer to lead data center fit-out projects and ensure design compliance. You will collaborate with vendors and internal teams, oversee construction, and troubleshoot issues while maintaining operational efficiency. A solid background in engineering for mission-critical infrastructure and ability to manage multiple projects is vital. This position promises a dynamic work environment with a focus on innovation and operational excellence. #J-18808-Ljbffr

Company Overview: As a Amazon Logistics Delivery Driver with an Amazon Delivery Service Partner (DSP), you will be responsible for the safe, timely, and accurate delivery of customer packages. You will operate a company-provided van, follow designated delivery routes, and use handheld devices to scan and track packages. This role is ideal for reliable, motivated individuals who enjoy working independently on the road. By maintaining professionalism and providing excellent customer service, you will represent both the DSP and Amazon. Role and Responsibilities: In this role, you will ensure efficient deliveries while upholding safety standards and delivering a positive customer experience. • Load packages into delivery vehicles at the Amazon station • Operate company vehicles safely along assigned routes • Deliver 100–200+ packages daily to residential and business locations • Use handheld devices for navigation, scanning, and tracking deliveries • Comply with traffic laws and Amazon safety policies • Keep the delivery van clean and in proper working condition • Conduct pre-trip and post-trip vehicle inspections • Communicate clearly with dispatch, customers, and team members • Return undelivered packages and complete end-of-day procedures • Provide courteous and professional service to all customers Required Skills and Experience: • At least 21 years of age • Valid driver’s license with a clean driving record • Successful completion of background check and drug screening (as required) • Ability to lift, carry, push, and pull up to 50 lbs • Comfortable walking, climbing stairs, and driving for extended periods • Proficiency with smartphone applications for navigation and tracking Preferred Qualifications: • Previous experience in delivery or transportation • Strong communication and customer service skills • Dependable attendance and effective time management • Knowledge of local routes and delivery areas • Team-oriented with a positive, professional attitude Compensation and Benefits: • Competitive hourly pay (e.g., $18–$22/hour) • Paid training and orientation • Paid time off and holiday pay (where applicable) • Health, dental, and vision coverage for eligible employees • Company-provided delivery van, fuel, uniform, and equipment • Performance bonuses and opportunities for career advancement About Amazon DSP Program: Amazon Delivery Service Partners (DSPs) are independent businesses that work with Amazon to deliver packages to customers. As a Amazon Logistics Delivery Driver, you will be part of a supportive team and play a key role in the final stage of the delivery process—ensuring packages reach customers’ hands. Amazon DSPs are equal opportunity employers, and all qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.

Prompt engineering combines creativity and technical expertise to design precise instructions that guide Generative AI models and Large Language Models (LLMs) toward producing exceptional results. As a Prompt Engineer, you will own the complete prompt lifecycle—from initial concept through production deployment. Your responsibilities will include developing production-grade Python code for data processing, managing CI/CD pipelines, and architecting contextual frameworks that enhance AI performance. You’ll serve as the critical bridge between human intent and machine understanding, transforming complex requirements into clear, effective prompts that unlock the full potential of next-generation AI systems. This pioneering position offers the opportunity to advance prompt engineering methodologies while continuously discovering innovative approaches to maximize generative AI capabilities. If you’re passionate about leveraging AI to address real-world challenges and eager to shape the future of artificial intelligence, we invite you to join us in this rapidly evolving field. Key job responsibilities • Design prompts, guiding large language models to generate specific, accurate and exceptional responses. • Handle the context engineering required to deliver best-in-class prompts. • Deliver production‑ready Python code via CI/CD pipelines that enable the delivery of best prompts. • Craft concise and creative prompts that steer AI towards the desired outcome, fine‑tune results and ensure accuracy. • Work closely with Product Leads, Data Engineers, Developers, and other creative minds to understand needs and translate them into effective prompts, maximizing the impact of AI solutions. • Test and assess the effectiveness of both existing and newly developed prompts. • Develop and maintain a comprehensive library of prompts, ensuring clarity and effectiveness, while fostering best practice sharing. • Collaborate with cross‑functional teams to integrate prompt engineering models into production environments. • Leverage prompt engineering to identify and enhance customer trust by eliminating risks related to counterfeit, infringements, etc. A day in the life Your day will be dynamic, collaborative and focused on driving innovation and excellence in prompt engineering. You will participate in collaborative meetings with Product and Program Managers and developers across cross‑function teams to discuss design requirements, brainstorm ideas and share insights on design approach. You will spend time analyzing data related to prompt effectiveness and model performance, creating playbooks to document findings, preparing reports and sharing updates with various stakeholders. You will troubleshoot issues, address real‑time challenges and implement scalable solutions. About the team The Trustworthy Shopping Experience (TSE) team strives to guarantee customers a trustworthy shopping and ordering experience so they can shop with confidence on Amazon. We do this by eliminating catalog defects, ensuring listings comply with Amazon’s selling policies, helping customers find reliable selling partners, ensuring customers receive authentic products in the condition they expect, and, in the rare chance the order experience does not meet customer expectations, protecting them by making things right with our A-to‑z Guarantee. Our selling partners are also our customers and we work hard to educate and support them to facilitate a positive and friction‑free selling partner experience. We design and implement policies, tools, and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. Basic Qualifications • 3+ years of program or project management experience. • 3+ years of working cross‑functionally with tech and non‑tech teams. • 3+ years of defining and implementing process improvement initiatives using data and metrics. • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL. • Experience defining program requirements and using data and metrics to determine improvements. Preferred Qualifications • 3+ years of driving end‑to‑end delivery and communicating results to senior leadership. • 3+ years of driving…

Description Are you interested in creating the future of e-commerce shipping? Our team is changing the way we interact with customers around the globe and building a new, emerging shipping business to solve some of the biggest logistical opportunities facing not just Amazon, but the entire industry. Amazon Shipping is looking to hire a data-driven, customer-obsessed Sr. Program Manager to lead the Shipper Onboarding function within Amazon Shipping. This role will be pivotal in managing all product and program changes within our dynamic and rapidly growing shipping vertical. The successful candidate will be a strategic thinker with exceptional leadership and communication skills, adept at driving transformation and ensuring seamless integration of changes across the organization. Key job responsibilities Relentlessly advocate for Shippers and strive to simplify and improve their experience Be a SME for the SWA WW onboarding processes and a key point of escalation for post onboarding experience Identify short and long-term improvements to our customer acquisition workflow and build business cases to invest in scalable solutions. Work closely with operations teams on process improvement for shipper experience. Lead process improvement workstreams to improve lead-to-launch conversion rate and time-to-launch across the pipeline. Partner with Product/Tech teams to define requirements for long-term tech improvements. Drive program objectives – operationalize launch plans by ensuring stakeholders are aligned to program details and business requirements, manage implementation activities across large group of stakeholders, and develop and execute launch plans of new products and processes. Scale services, tools, and processes that will enable the business’ growth in volume, complexity, and geographic dispersion while still maintaining a high bar for the customer experience. Develop clear and thorough program/process launch announcements for impacted internal and external stakeholders, including program announcement, FAQs, and program resource guides. Travel up to 15% of the time A day in the life Working independently and autonomously analyzing data for all geos and driving process improvement plans to improve shipper experience. Collaborating with business, operations, product & tech to drive change. About the team Amazon Shipping is an industry leading shipping service provider (SSP) that offers better reliability and shipper/recipient experience at the right price point within every marketplace we operate. Over the last 25 years, Amazon has built a world-class operations with Amazon Fulfillment Network (AFN). Amazon Shipping has developed the technology, commercial expertise, and operational processes to externalize this network, reducing overall costs to Amazon through incremental density and monetizing our logistics capability. Our goal is to become customer obsessed and sustainable business, helping Amazon reduce its dependency on third-party SSPs and providing retailers with high quality shipping solutions. Basic Qualifications • 5+ years of program or project management experience • Experience using data and metrics to determine and drive improvements • Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications • 2+ years of driving process improvements experience • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, VA, Arlington - 115,600.00 - 160,000.00 USD annually USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

Job ID: | Amazon Japan G.K. - A43 The Accommodation Consultant (AC) will work directly with employees and senior leadership in providing accommodations. The AC will be the primary contact for the employee as they proceed through the accommodation process. This role will have exceptional communication and organizational skills, superior attention to detail, ability to prioritize in a fast‑paced environment, strong analytical and critical thinking skills, along with the customer service focus that employees expect from Amazon. This is a 12‑month contract role. Key job responsibilities Perform accommodation reviews to ensure compliance and to support employee requests for accommodation in safe and productive assignments Serve as a subject matter expert on the accommodations process as well as state and federal disability laws Coordinate the accommodation process and provide end‑to‑end case management Collaborate with stakeholders to determine and finalize accommodation approval/denials Collaborate with leave of absence case managers Communicate the accommodation decision, disseminate the Job Accommodation Record (JAR) to the employee, and partner with appropriate stakeholder(s) for implementation Educate employees and HR on complicated aspects of the return to work, accommodation, and complex case processes Direct employees to the appropriate resource for answers Maintain a case load of up to 120 cases Ability to discern when to elevate complex issues to the Sr. Accommodation Consultant Maintain system records to ensure accurate and timely information/documentation Provide training for employees, managers, HR and others in DLS Adhere to internal SLAs and quality standards Consult, coordinate and partner with third party administrators, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate Participate in other activities and projects within the DLS program Maintain regular, reliable and timely attendance Perform other duties as assigned Ability to travel as appropriate (up to 25% of the time) About the team From a customer‑driven perspective, Accommodation Consultants strive to provide the best customer service and facilitate working at the best employer on earth. Senior Accommodation Consultants work directly with customers at many levels, from associates, managers and legal representatives; the team provides expert knowledge in accommodation best practices across Japan. The Senior Accommodation Consultant will work with a team of managers, Accommodation Consultants and administrative professionals to deliver service and equity to all individuals. Basic Qualifications 1+ years of human resources experience Experience with HR processes and systems Understanding of Amazon business operations and a general understanding of statutory leaves and disability policies and laws, including job accommodation processes and internal resources 1+ years of experience managing case or providing support to employees on disability, leave of absences, human resources, or employee relations functions Knowledge of federal and state disability laws regarding access for people with disabilities Intermediate experience working with Windows, Word, Excel, and PowerPoint Preferred Qualifications Experience with process improvement and stakeholder management Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards Bachelor's Degree from an accredited university, or equivalent experience PHR and/or CPDM certification Computer operating and database management skills Strong time management and ownership of deliverables Detail orientation with ability to analyze, problem‑solve, organize and manage multiple priorities and excellent follow‑up skills in a fast‑paced environment Evidence of ability to work with all levels of business Evidence of ability to prioritize, manage and complete work/projects with tight deadlines Strong analytical and critical thinking skills Evidence of ability to build strong relationships and influence others while working in a cross‑functional environment Experience in providing consultation and training on disability issues Excellent customer service and communication skills, both verbal and in writing Ability to thrive in a dynamic, growing environment with minimal direct supervision Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Posted: April 18, 2026 (Updated about 3 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr