Stores Jobs

About the Job: The Sales Associate is responsible for generating sales through exhibiting passion for product, brands, fashion and trends with all customers. The Sales Associate is also responsible for executing initiatives and tasks as assigned by the leadership team. Overall, the Sales Associate is expected to work as a positive member of the store team and consistently provide an exceptional customer experience.

Location This position is located at 1910 Towne Centre Blvd., Annapolis, Maryland, 21401 United States Role Summary A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer. Role Responsibilities Customer Experience Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store Teamwork + Communication Builds productive relationships with peers; asks for support when needed and makes an effort to help others Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal Provides insights related to the customer and employee experience and communicates feedback to Store Leadership Visual + Business Operations Understands their contribution to service and selling on every shift in order to impact the store’s business Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates Role Qualifications Anthro brand fan Experience in customer service Experience being a team player Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores Pay Range Starting from USD $15.00/Hr.

Location This position is located at 400 Commons Way, Bridgewater, New Jersey, 08807 United States Role Summary The Anthropologie Weddings Stylist contributes to driving sales through supporting the leadership team in elevating the customer experience and establishing lasting connections with customers. Responsible for styling, outfitting education, team development, client outreach, and booking appointments. This is a part-time role. Role Responsibilities Customer Experience Acts as a brand representative reflective of the company values Contributes to the service and selling culture in the store by developing authentic customer connections, offering expert styling advice and providing an individualized experience with product recommendations Utilizes technology to provide a frictionless client experience and transact in the moment by upselling or sharing product not available in store; supports associate education, clienteling, and brand focuses through the use of technology Leadership + Team Management Inspires team through creativity, outfitting, and shared fate; drives the store by being positive, confident, respectful, and helpful to others Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses Partners with leadership team to mentor service and selling strategies to impact individual and monthly goals Visual +Business Operations Assists store leaders in maintaining a visually compelling store that is neat, clean and organized; supports weekly store objectives relating to customer service, outfitting, or styling Assesses Anthropologie Weddings styling expectations looking for business driving opportunities for the store; takes smart risks with measurable results to maximize sales and impact customer experience Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Communication + Relationships Participates in store communication and fit sessions; facilitates sharing of product knowledge, current trends, and personal styling priorities to inspire the staff and customer Provides store and departmental insight related to the customer experience and communicates to Anthropologie Weddings leadership team; participates in district forums when applicable Fosters ongoing relationships with clients through outreach and networking, appointment generation, service follow-up, and engagement through store events Role Qualifications Anthro and Anthro Weddings brand fan Experience in customer service and clienteling Experience being a team player Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores Pay Range Starting from USD $17.60/Hr.

Location This position is located at 1910 Towne Centre Blvd., Annapolis, Maryland, 21401 United States Role Summary A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate team. Role Responsibilities Customer Experience Collaborates with the leadership team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valued Takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals Utilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni services Leadership + Team Management Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, and management of daily zones Acts as an elevated team member, exercises decision-making skills to support problem solving and enhances each customer’s experience Supports the training of the associate team, including new hire onboarding Visual + Business Operations Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues Collaborates with key partners to effectively facilitate shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns Assists store leadership in maintaining standards and cleanliness by supporting daily tasks; stays current on monthly visual messaging and concept updates within the store Communication + Relationships Contributes to an inclusive work environment by actively listening to others and seeking different perspectives Checks in with leadership to maintain communication and teamwork on completing store objectives; is open and responsive to feedback Provides insights related to the customer and employee experience and communicates feedback to Store Manager Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities Role Qualifications Anthro brand fan Leadership experience Experience being a team player Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays Eagerness to learn and grow within the organization The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores Pay Range Starting from USD $17.50/Hr.

Location This position is located at 212 N Sycamore St, Newtown, Pennsylvania, 18940 United States Role Summary The Assistant Department Manager supports service, selling, and business operations to achieve an engaging and inspiring store environment. This includes fostering community amongst the team through continued education on brand and store initiatives. Role Responsibilities Customer Experience Acts as a brand representative to promote a positive and inclusive environment in the store, in line with the values of the SPARKED program Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued Supports the store leadership team and stylists to promote unique customer events that drive brand engagement and deep connections with the local community Leadership + Team Management Actively participates leading the salesfloor and driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives Participates in the recruiting, hiring, and onboarding process to ensure we retain a diverse and engaged team Utilizes brand resources to champion employee development and support initiatives such as the SPARKED Journal, employee recognition, and team building activities Visual + Business Operations Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues Collaborates with key partners to effectively execute shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns Provides feedback about team training needs to support optimal scheduling and payroll allocation to drive sales and brand initiatives Communication + Relationships Contributes to an inclusive work environment by actively listening to others and seeking different perspectives Checks in with leadership to maintain communication and teamwork on completing store objectives Adopts a people-first philosophy, prioritizing employee engagement and actively sharing store priorities and brand messages with the team Provides insights related to the customer and staff experience and communicates feedback to Service and Styling Manager Role Qualifications Anthro brand fan 1+ years of retail leadership experience Experience being a team player Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays Eagerness to learn and grow within the organization The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores Pay Range USD $20.00 - USD $21.00 /Hr.

Location This position is located at 1910 Towne Centre Blvd., Annapolis, Maryland, 21401 United States Role Summary The Assistant Department Manager supports service, selling, and business operations to achieve an engaging and inspiring store environment. This includes fostering community amongst the team through continued education on brand and store initiatives. Role Responsibilities Customer Experience Acts as a brand representative to promote a positive and inclusive environment in the store, in line with the values of the SPARKED program Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued Supports the store leadership team and stylists to promote unique customer events that drive brand engagement and deep connections with the local community Leadership + Team Management Actively participates leading the salesfloor and driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives Participates in the recruiting, hiring, and onboarding process to ensure we retain a diverse and engaged team Utilizes brand resources to champion employee development and support initiatives such as the SPARKED Journal, employee recognition, and team building activities Visual + Business Operations Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues Collaborates with key partners to effectively execute shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns Provides feedback about team training needs to support optimal scheduling and payroll allocation to drive sales and brand initiatives Communication + Relationships Contributes to an inclusive work environment by actively listening to others and seeking different perspectives Checks in with leadership to maintain communication and teamwork on completing store objectives Adopts a people-first philosophy, prioritizing employee engagement and actively sharing store priorities and brand messages with the team Provides insights related to the customer and staff experience and communicates feedback to Service and Styling Manager Role Qualifications Anthro brand fan 1+ years of retail leadership experience Experience being a team player Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays Eagerness to learn and grow within the organization The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores Pay Range Starting from USD $22.00/Hr.

Location This position is located at 412 Washington St, Hoboken, New Jersey, 07030 United States Role Summary The Back of House Specialist enhances the customer experience by managing back of house operations and omni service processes. They prioritize product flow and replenishment based on merchant impact, adhere to processing and tagging standards, and support timely visual execution. They maintain organization in both the sales floor and back of house, strategically process order queues to prevent backlog, and use store technology to ensure a seamless omni-channel shopping experience. Additionally, they maintain packaging standards to exceed customer expectations. Role Responsibilities Customer Experience Understands how the merchant process impacts business and prioritizes product flow and replenishment accordingly. Strategically processes order queues and daily workload to prevent backlog, limit cancellations, maintain proper customer touchpoints, and prioritize fulfillment of expedited orders Adheres to proper processing and tagging standards while maintaining visual merchandising standards Maintains standards through the use of proper packaging to exceed the customer’s product expectations Supports timely execution of product placement and other visual priorities Keeps the sales floor and back of house clean and organized to ensure product is easy to find and restock Effectively uses store technology to ensure a seamless omni-channel shopping experience for the customer Business Ownership Effectively leads and executes the product flow process, including shipment receipt, processing, security tagging, preparing product for the floor, and placing product Oversees back of house standards and exercises decision-making to impact organization and efficiency. Keeps all receiving, shipping, stock, and supply areas clean and organized Adheres to the store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policies and procedures to support the profitability of the store Oversees the omni process to ensure fill rates are maintained and the brand standard is followed Oversees organizational standards related to supply needs, technology, workstations, order staging, and pickup areas Facilitates the transfer of online products back to the warehouse Communication + Relationships Communicates daily with the leadership team and shares relevant information regarding Omni, shipment, restock and back of house organization to ensure task completion Proactively escalates issues that may be impacting the ability to meet company standards Collaborates with store leadership team to share progress on results, while articulating support needs to maximize efficiency Sets an energized pace to establish and maintain omni-channel standards and service level agreements Role Qualifications Ability to work flexible hours to meet the needs of the store product flow and omni channel demand (including mornings, nights, and weekends) Proven track record in leading operational processes and achieving measurable results Eagerness to learn and grow within the organization The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores Pay Range Starting from USD $16.50/Hr.

Location This position is located at 835 N Michigan Ave, Chicago, Illinois, 60611 United States Role Summary A Stylist contributes to driving sales through providing a genuine experience to each customer. Role Responsibilities Brand Experience Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective Teamwork + Communication Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer Visual + Business operations Maintains Free People’s visual and operational standards while keeping the focus on the customer Supports the shipment process to gain awareness of product including what’s new and what’s reship Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Role Qualifications Love for the FP brand Experience in customer service Experience being a team player Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores Pay Range Starting from USD $17.05/Hr.

Location This position is located at 7900 Shelbyville Rd, Louisville, Kentucky, 40222 United States Role Summary A Seasonal Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer. Role Responsibilities Customer Experience Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store Teamwork + Communication Builds productive relationships with peers; asks for support when needed and makes an effort to help others Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal Provides insights related to the customer and employee experience and communicates feedback to Store Leadership Visual + Business Operations Understands their contribution to service and selling on every shift in order to impact the store’s business Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates Role Qualifications Anthro brand fan Experience in customer service Experience being a team player Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores Pay Range Starting from USD $12.00/Hr.

Location This position is located at 11800 W Broad Street, Richmond, Virginia, 23233 United States Role Summary A Product Flow Manager leads the back of house operations and maintains the flow of product from receipt to placement. Responsibilities also include supporting the customer experience to achieve an engaging and inspiring store environment. Role Responsibilities Brand Experience Acts as a brand ambassador and reflects the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP customer Actively participates as the manager-on-duty by driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives Delivers a seamless, multi-channel shopping experience through expertise in omni systems and applications to efficiently get the product to the floor and elevate customer engagements Leadership + Team Management Leads the stock-to-sales processes which includes receiving of shipment to meet productivity standard and brand expectations Oversees organizational standards in back of house and exercises creative decision-making to impact organization and efficiency; facilitates the sharing of relevant information regarding shipment, restock, and back of house organization with the team Demonstrates loss prevention awareness through assisting markdowns and transfers; actively supports the heavy workload prepping and executing inventory Visual + Business Operations Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities and IT issues Assists in maintaining a visually compelling store that is well-loved by adhering to daily tasks; may oversee additional operational responsibilities with transfers, markdowns, and omni processes Collaborates with key partners to effectively lead the shipment process including UPS/USPS deliveries and send sales; maintains a record for all receiving paperwork for store’s inventory integrity Leads product flow processes which include shipment receipt, processing, security tagging, and preparing product for floor placement; understands how the merchant process impacts business and prioritizes product flow accordingly Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Communication + Relationships Contributes to an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported Communicates daily with the leadership team on supply needs, flow of shipment, support needs, shipping damages, and box count discrepancies Provides insight related to the shipment trends and new receipts to Store Manager and Assistant Managers Role Qualifications Love for the FP brand 1+ years store leadership experience Experience being a team player Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays Eagerness to learn and grow within the organization The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores Pay Range USD $21.00 - USD $22.00 /Hr.

Location This position is located at 2100 Lower State Rd, Doylestown, Pennsylvania, 18901 United States Role Summary A Design by Terrain Artisan has a great eye for art, style, and use of color to create beautiful floral designs in-store and off-site. They uphold terrain’s four promises: to welcome, to inspire, to inform and to appreciate our customer. Role Responsibilities Customer Experience Exceeds customer expectations by building genuine, long lasting relationships through personalized attention; ensure prompt customer communication with project inquires Shares product knowledge, new arrivals, and current trends to inspire the customer; guides customer choices to reflect their unique personal style Actively shares details to promote Terrain’s unique events, as well as drive engagement and participation Delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction. Teamwork + Communication Exhibits strong communication while actively participating in daily meetings and projects; shares passion for plant, horticulture, and floral design & garden style Takes initiative and works productively with the team to achieve common, collaborative design goals Demonstrates adaptability by redirecting display priorities as needed to work through problem-solving scenarios Visual + Business Operations Understands the terrain aesthetic and partners with design leadership to create compelling merchandise displays and installations Collaborates and communicates with the nursery, event, and operations teams to ensure proper care and restocking of plant displays; maintains cleanliness and organization of back of house display areas Leads an area of specialty to provide elevated knowledge to customers and associates in a meaningful and interesting way Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Role Qualifications Experience in customer service Experience in horticultural and floral design Basic knowledge of hand tools, wire usage, and glue guns Art and design background Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores Pay Range Starting from USD $14.50/Hr.