Revenue Operations Jobs

company About Smokeball With offices in Australia, the US, and the UK, Smokeball is the leading provider of legal practice management software helping small and mid-sized legal practices run their best firm and live their best life.   We’re   passionate about what we do, and our clients know it! Culture plays a big part in our success, and our clear purpose and vision motivate us daily. role About the Job As a Personal Injury Growth Manager, you will drive adoption revenue of Smokeball's Personal Injury Practice Area app, PI Pro, across our existing PI client base and new PI firms as they are onboarded. This is not a traditional account management role. It's a single-owner, commercially driven growth position responsible for turning product adoption into a measurable, per-matter revenue line. You'll be supported by the wider Client Success team structures, with direct accountability for hitting the revenue targets, scaling as the book grows. Key Responsibilities Own the Personal Injury Practice Area transactional revenue target Drive adoption of the PI app across the existing PI client book and help build the onboarding motion for new PI firms as they come in Build and manage a pipeline of adoption opportunities across existing and incoming firms Build trusted relationships with decision-makers at PI firms Understand PI firm workflows well enough to identify friction points blocking adoption and feed that back to Product Partner closely with the Legal Product on rollout, feedback, and roadmap input from the field Partner with Account Managers and Onboarding Specialists to identify adoption signals and flag at-risk accounts What Success Looks Like Strong, compounding growth in Personal Injury transactional revenue across both the existing book and new firms High adoption coverage across eligible Personal Injury firms Creation of a repeatable adoption playbook Skills & Experience Proven success in revenue growth, account growth, or transactional/usage-based SaaS models Comfortable owning a single, concentrated revenue target solo, without a large team underneath Strong stakeholder management: able to work cross-functionally with Product, Legal Product, Sales, and Client Success Experience with legal tech, PI-specific workflows, or per-matter/transactional billing models is highly valued Highly proactive, comfortable building process from scratch in a new, still-forming team Compensation $150- $200k OTE What's   in it for you? 💵 Competitive Salary 💹 Work-Life Balance: 20 vacation days, 3 reboot days, birthday off, volunteer time, and more! 🧘 Benefits: Excellent medical, dental, vision coverage. 401(k) match, & monthly wellness stipend 👶Parental leave 🥡 Office lunch and loads of snacks 🧢 And of course...the SWAG! Want to Know More? Why do we do what we do? Where did the name ‘Smokeball’ come from? What are our values? Learn more   here ! *Smokeball values diversity & inclusion and is proud to be an Equal Employment Opportunity employer. Smokeball considers all individuals seeking employment without regard to race,   color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. If   you’re   excited about this role, we encourage you to apply even if your experience   doesn’t   check every box.

company About Smokeball With offices in Australia, the US, and the UK, Smokeball is the leading provider of legal practice management software helping small and mid-sized legal practices run their best firm and live their best life. We’re passionate about what we do, and our clients know it! Culture plays a big part in our success, and our clear purpose and vision motivate us daily. role About the Job Smokeball is hiring a senior, highly commercial leader to own the revenue line for our Personal Injury (PI) practice area in the US. This is a head-of-revenue role for PI: you own the number, the commercial strategy behind it, and the outcomes that drive both revenue and adoption of Smokeball’s PI app across our client base and the wider PI market. You will combine strategic partnerships, sales, and market expansion at the leadership level: sourcing and landing new partners, representing Smokeball at PI trade shows and industry events, and opening new commercial channels. You will direct a small growth pod (starting with the PI Growth) and work heavily across Client Success, Marketing, and Sales to drive PI outcomes without owning those teams directly. You will be highly supported by the Legal Product team and Smokeball’s global go-to-market (GTM) team, who partner closely with you on product direction, positioning, enablement, and market execution. This is a player-coach role for someone who is commercially driven, thrives in ambiguity and constant reprioritization, and moves fast from strategy to measurable results. This is a hybrid role based in our office in Chicago, IL. All Chicagoland employees are required to be in the office on Wednesdays and Thursdays . Key Responsibilities Own the PI vertical revenue target for the US and the commercial strategy to hit it across new business, expansion, and renewal influence Drive adoption of Smokeball’s PI app as a core revenue and retention lever, connecting product usage to a measurable revenue line Translate PI market dynamics and firm economics into a focused commercial plan: decide where to play and how to win Own PI monetization opportunities, pricing input, and packaging in partnership with Product and Finance Identify, land, and grow partnerships that expand Smokeball’s PI reach: referral networks, bar associations, PI-specific vendors, integrations, and co-marketing relationships Work heavily across Sales, Client Success, Product, and Marketing to drive PI outcomes without direct ownership of those teams Align GTM motions, enablement, pipeline, campaigns, and retention plays behind shared PI targets Direct the growth pod as a hands-on player-coach, starting with the PI Growth Manager Set commercial priorities, connect the pod’s execution to revenue and adoption outcomes, remove blockers, and hold accountability for results Maintain a tight operating rhythm across the pod and its dotted-line partners in Product and Client Success Required Skills & Competencies Personal Injury market fluency. Understands PI firm workflows, economics, and buying behavior well enough to shape commercial strategy. Commercial leadership & revenue ownership. Has owned a revenue line and hit it; thinks in outcomes (pipeline, expansion, adoption, renewal influence), not just activity Partnerships & business development. Sources, negotiates, and lands partners and channels; credible and comfortable at trade shows and industry events Cross-functional influence without authority. Drives outcomes across Sales, CS, and Marketing through business cases, shared goals, and relationships Player-coach leadership in ambiguity. Sets direction and executes; reprioritizes fast without losing the thread; builds cohesion across dotted-line reporting Metrics & storytelling with data. Connects commercial work to revenue and communicates status and impact clearly to executives AI fluency & rapid experimentation. Comfortable using company-approved AI tools to move fast and raise the team’s velocity Required Qualifications Bachelor’s degree required 10+ years of professional experience, including commercial / revenue leadership Proven track record owning and hitting a revenue line (new business, expansion, or usage/transactional models). 4+ years in legal tech OR 5+ years working closely with or selling to small-to-medium law firms, with strong familiarity with the operational and software needs of a PI practice Experience building and managing partnerships and business development Demonstrated ability to operate in a fast-paced environment with shifting priorities Work Environment / Location Regular travel expected for trade shows, conferences, partner meetings, and industry events. Occasional after-hours meetings due to time-zone constraints across teams and partners. Compensation Band OTE: $300,000 What's in it for you? 💵 Competitive Salary 💹 Work-Life Balance: 20 vacation days, 3 reboot days, birthday off, volunteer time, and more! 🧘 Benefits: Excellent medical, dental, vision coverage. 401(k) match, & monthly wellness stipend 👶Parental leave 🥡 Office lunch and loads of snacks 🧢 And of course...the SWAG! Want to Know More? Why do we do what we do? Where did the name ‘Smokeball’ come from? What are our values? Learn more here ! *Smokeball values diversity & inclusion and is proud to be an Equal Employment Opportunity employer. Smokeball considers all individuals seeking employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. If you’re excited about this role, we encourage you to apply even if your experience doesn’t check every box.

About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. Position Overview The GTM Strategic Initiatives Lead designs and runs the operating system that helps Sales execute consistently and scale efficiently. With Sales as the primary “end customer,” this role turns GTM strategy into durable initiatives, enablement, process, and tooling that improve rep productivity, pipeline conversion, forecasting accuracy, and retention/expansion outcomes. This role serves as the cross-functional program owner across Sales, RevOps, Marketing, Finance, Product, and Engineering—building repeatable motions (e.g., new product launches, packaging/pricing rollouts, territory and coverage changes) and the change-management backbone that makes them land in the field. Success looks like: clear decisions, tight execution, measurable adoption, and sustained performance improvements. Core Pillars of Responsibility 1) GTM Program Management (End-to-End Ownership) Own the end-to-end program lifecycle for strategic GTM initiatives: define the problem, align stakeholders, build the plan, run execution, measure impact, and operationalize what works. Translate leadership priorities (e.g., new segments, new products, new channels, pricing/packaging changes) into sequenced program roadmaps with milestones, owners, risks, and decision points. Establish a standardized launch framework for Sales-facing initiatives (readiness, enablement, comms, instrumentation, and post-launch review). 2) Sales-First Operating Rhythm & Field Enablement Build and maintain a cross-functional operating cadence that keeps the field aligned: GTM planning rituals, initiative reviews, launch readiness checkpoints, and decision-making forums. Partner with Sales Enablement and frontline leaders to convert strategy into field-ready artifacts: plays, talk tracks, qualification and discovery frameworks, battlecards, objection handling, and deal desk workflows. Create adoption loops: define what “good” looks like, monitor usage, capture feedback from the field, and iterate quickly. 3) GTM Strategy Execution, Launch Readiness, and Feedback Loops Translate GTM strategy into clear “plays” and execution plans that span product, marketing, and sales—connecting positioning, packaging/pricing, and routes-to-market into one coherent motion. Partner with Product, Marketing, and Customer Success to ensure launches are field-ready: messaging, enablement, asset readiness, rollout sequencing, and support coverage. Build closed-loop feedback mechanisms from the field and customers back into roadmap and go-to-market iteration (win/loss insights, qualitative field feedback, adoption signals). 4) Initiative Impact Measurement Create measurement frameworks for GTM initiatives: adoption metrics, leading indicators, and business outcomes (pipeline, conversion, ACV, retention, time-to-first-value, rep ramp, cycle time). Run post-launch performance reviews and recommend improvements (positioning tweaks, enablement refreshes, sequencing adjustments, or cross-functional resourcing changes). Build early-warning dashboards to detect breakdowns in execution (e.g., low play adoption, weak signal coverage, inconsistent messaging, stalled rollouts). 5) Cross-Functional Alignment & Change Management Drive alignment across Sales, Marketing, Finance, Product, and Engineering on initiative scope, trade-offs, and sequencing—ensuring the field gets one coherent message and one clear motion. Own change management for Sales-facing shifts (process, product, pricing/packaging): comms plan, training plan, support model, and escalation paths. Act as the connective tissue between frontline feedback and roadmap/process iteration—closing the loop so programs get better over time. What Success Looks Like (First 6–12 Months) A repeatable GTM program framework is in place, with consistent launch quality and clear ownership. The field has clearer plays and more predictable launch experiences (fewer “surprise” changes; higher readiness and adoption). Measurable improvements in adoption and productivity (rep ramp, pipeline quality, cycle time, forecast accuracy). Strong cross-functional execution cadence, with fewer “surprise” launches and more predictable field outcomes. Qualifications & Experience Experience: 7+ years leading cross-functional GTM programs in Revenue Operations, Sales Operations, Program Management, or Management Consulting (GTM-focused). Sales-first mindset: Strong empathy for the field; proven ability to translate Sales pain points into scalable solutions and sustained behavior change. Program leadership: Demonstrated track record delivering complex initiatives across multiple teams, with crisp planning, stakeholder management, and accountability. Systems & data fluency: Comfort partnering with technical teams on CRM/CPQ and data integrations; ability to reason about end-to-end commercial data flows. Analytical rigor: Ability to define success metrics, build instrumentation, and communicate impact clearly to leadership. Influence & communication: Exceptional written/verbal communication and the ability to align senior stakeholders without direct authority. Base Salary: $165,000-200,000 Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Benefits Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.