Ops - General Mgmt Jobs

The Front Desk Supervisor provides guidance and leadership to Guest Service associates ensuring consistent quality customer service is delivered, and supervise the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction.

Crescent Hotels & Resorts is hiring a Hotel Manager to support one of our luxury, full-service properties in New York. The Hotel Manager is responsible for overseeing the daily hotel operations with a strong focus on guest satisfaction, associate development, service quality, and operational efficiency. This role provides leadership to the Rooms Division, including Front Office, Housekeeping, Concierge, and Guest Services, while supporting profitability, budgeting, staffing, and compliance with company standards. The ideal candidate has leadership experience and strong operational knowledge in full-service upscale or luxury hotels. This is an on-site position located in New York.

Crescent Hotels & Resorts is hiring a Hotel Director of Operations to support one of our luxury, full-service properties in New York. The Hotel Director of Operations will play an instrumental role in building a service-driven team culture, elevating the guest experience, mentoring department leaders, and ensuring operational excellence across all front-of-house functions. This role is ideal for a dynamic luxury lifestyle hotel operator who aspires toward future Hotel Manager or General Manager leadership opportunities. This is an on-site position located in New York.