Operations Management Jobs

Our Company Adoration Health Overview The Hospice Excellence Leader of Performance provides strategic clinical and operational leadership tohospice branches. This role is responsible for strengthening branch performance, advancing clinical quality, and ensuring consistent execution of operational standards and regulatory requirements. The Leader partners closely with clinical and operational leaders to drive performance improvement, enhance patient care delivery, and support leadership development at the branch level. This role serves as a key field-based resource, ensuring alignment with enterprise clinical practice standards, quality expectations, and operational goals while supporting scalable, high-performing hospice operations across the region. The Regional Director also serves as a rapid-response clinical and operational resource, deploying targeted support to branches requiring focused intervention, stabilization, and performance improvement. Responsibilities Regional Leadership and Clinical Excellence • Serves as a strategic advisor and mentor to branch leaders, ensuring alignment with clinical and operational standards.• Provides hands-on leadership support for onboarding, coaching, and retention of new and existing clinical leaders.• Establishes consistent expectations for clinical leadership performance, accountability, and execution across assigned branches.• Conducts routine and targeted site visits to evaluate operational and clinical performance, identify risks, and reinforce best practices.• Clinical Leadership Development and Curriculum Oversight• Leads the design, development, and implementation of standardized curriculum to support onboarding, orientation, and ongoing development of hospice clinical leaders.• Establishes structured development pathways for clinical leaders, inclusive of competencyvalidation, mentorship, and progressive skill development.• Partners with Education, Clinical Practice, and Compliance leaders to ensure curriculum reflects current evidence-based practice, regulatory requirements, and enterprise quality priorities.• Provides direct coaching and mentorship to emerging and tenured leaders, strengthening clinical decision-making, operational execution, and leadership effectiveness.• Evaluates effectiveness of leadership development programs through performance outcomes, quality metrics, and leader readiness, and adjusts programming as needed. Performance Improvement and Rapid Deployment Support • Identifies gaps in clinical, operational, and leadership performance through audits, data analysis, and on-site evaluations.• Serves as a deployed resource to underperforming or high-risk branches to conduct comprehensive gap assessments and implement targeted plans of correction.• Develops and executes structured intervention plans in collaboration with regional operational and clinical leadership, with clear timelines, accountability, and measurable outcomes.• Provides short-term intensive support to stabilize operations, improve clinical practice, and strengthen leadership execution.• Partners with Clinical Quality, Compliance, and Operations leaders to ensure sustained improvement and successful transition back to routine oversight. Clinical Quality and Compliance • Promotes adherence to evidence-based clinical practice, regulatory requirements, and company policies.• Supports survey readiness and response efforts, including preparation for licensure, accreditation, and regulatory inspections.• Serves as a subject matter expert for compliance, clinical systems, and regulatory updates.• Ensures consistent application of clinical standards, documentation expectations, and quality practices across all branches. Collaboration and Cross-Functional Alignment • Collaborates with regional and corporate leadership, including Medical Directors and operational leaders, to implement and sustain best practices.• Works cross-functionally to address complex operational and clinical challenges requiring coordinated solutions.• Supports alignment between regional operations and enterprise goals for growth, quality, patient experience, and efficiency. Education, Training, and Workforce Development • Identifies ongoing educational needs across branches and ensures delivery of targeted, high-impact training initiatives.• Monitors training compliance and effectiveness to ensure alignment with clinical and operational expectations.• Strengthens leadership bench development through mentorship, coaching, and structured development strategies. Patient Care and Service Delivery Oversight • Participates in evaluation of patient care coordination and hospice service delivery across multiple care settings.• Ensures delivery of high-quality, patient- and family-centered care consistent with hospice philosophy and standards.• Supports initiatives that improve patient outcomes, family experience, and publicly reported quality metrics. Qualifications • Registered Nurse (RN) with active, unencumbered license required.• Minimum of five (5) years of progressive leadership experience, with hospice or home health experience strongly preferred.• Demonstrated success improving clinical quality outcomes, leadership performance, and operational execution across multiple sites.• Proven experience in leadership development, education, training, or curriculum design preferred. About our Line of Business Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.

ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more. Our Operations Managers drive immense business and personal growth within ShipMonk’s rapidly expanding fulfillment network. Operations Managers will lead either a functional operation (Inbound, Outbound, Inventory, etc.) or an entire operational shift within a ShipMonk fulfillment center. You will be responsible for leading, developing, and engaging a team of ShipMonk leaders; with one of your main focuses being to inspire, mentor, and coach your team to constantly improve and grow as individuals and professionals. To achieve this, Operations Managers must be creative problem solvers who are able to think outside the box, interpret and act upon data, deliver effective feedback at all levels, and achieve quantifiable business results that drive productivity and efficiency gains. What you'll do: Create and maintain a safe work environment for all Associates and Leaders Operations Managers will lead and develop a team of 3-7 front-line Supervisors and 50-200+ hourly associates Act as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when needed Mentor, train, and develop teammates for career progression, performance improvement, and recognition purposes Operations Managers create, communicate and maintain quality control policies and continuous improvement initiatives across the team(s), shifts, and fulfillment centers Proactively identify and lead process improvement initiatives geared towards Safety, Quality, and Productivity Build and deliver productivity plans by reviewing forecasts, determining productivity requirements, and partnering with other Operations Managers to balance labor on a daily and weekly basis Constantly review and action performance data with your Supervisors, ensuring adherence to, or exceeding operational goals (weekly, daily, hourly) Partner with other managers to share best practices across shifts and the network What you'll need: Bachelor's degree highly preferred 2-3 years previous supervisory experience required, preferable within e-commerce, warehousing/distribution industries 1-2 years management experience preferred (refers to salaried and degreed direct-reports, or equivalent) Operational experience and knowledge across two or more functional areas of e-commerce, warehousing/distribution, or 3PL operation (i.e. Outbound, Inbound, Inventory, Value-add Services (VAS)) Ability to manage, motivate, direct, lead, train and develop other leaders and team members Effective communication and collaboration skills Demonstrated ability to exceed target goals and objectives including examples of SLA accomplishments Strong technical and analytical skills, with moderate to advanced capabilities in applications such as MS Excel, Google Sheets, Tableau, ERP/WMS/TMS, etc. About ShipMonk ShipMonk isn't just a 3PL; we're a growth partner for merchants . We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant - first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing : We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business. People make ShipMonk: We believe in our team and invest in our people. Own it: We take ownership of our work, our mistakes, and our successes. Get sh*t done: We're a fast-paced, high-growth company that values action and results. Change the score: We challenge the status quo, constantly innovating and improving. ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company Adoration Health Overview Are you looking for a new leadership opportunity? Adoration Home Health is seeking a passionate, dedicated Home Health Clinical Manager to join our team in  Mount Sterling, KY . In this vital leadership role, you’ll oversee high-quality, patient-centered care while supporting and mentoring a team of clinicians. If you're looking to make a meaningful impact in a supportive environment where your clinical expertise and leadership truly matter apply today! Office Location:     Mount Sterling, KY Schedule:     Full-time **10k Sign On** How YOU will benefit: Guide and support a team of dedicated nurses and clinicians delivering high-quality, 1:1 patient care in the home setting Oversee patient care plans, ensure compliance, and help shape the quality of care that directly impacts patient and family lives Enjoy less physically demanding work compared to hospital settings, with more predictable hours and a healthier work-life balance Operate with autonomy in your clinical decision-making while being supported by a collaborative and experienced leadership team Benefit from leadership development, clinical education, and clear advancement pathways within a rapidly expanding organization Join a mission-driven company that values your expertise and offers long-term stability, career progression, and the chance to make a real difference Benefits and Perks for You! Medical, Dental, Vision insurance Health Savings & Flexible Spending Accounts (up to $5,000 for childcare) Tuition discounts & reimbursement 401(k) with company match Mileage Reimbursement Generous PTO Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more! *Benefits may vary by employment status *Sign on bonus applies to external candidates only Responsibilities As a Home Health Clinical Manager, You will: Conducts/participates in quarterly quality improvement meetings, reviews pertinent available data, identifies trends, and oversees the implementation of improvement plans Collaborates with the Branch Director in the implementation of quality improvement activities and corrective action plans Responsible for the oversight of and response to external and internal surveys and audits within the assigned area relating to the quality of care and clinically related KPIs in collaboration with operations leadership Completes documentation and chart reviews to identify variances in standardized care and care processes and to identify areas for improved performance related to patient care and the organization Holds case conferences to ensure oversight of care, coordination of services and that standards are met Facilitates the development of performance improvement action plans, based on available data (e.g., survey results, QAPI and clinical record reviews). Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards Ensures assigned staff are evaluated fairly and timely in accordance with company performance evaluation procedures Qualifications Bachelor’s Degree preferred in Nursing from an accredited school of nursing Licensed Registered Nurse (RN) in good standing and currently licensed by the State Less than two years of clinical experience, and at least one year in a related management/supervisory role in home health care Current CPR certification Must meet all agency requirements for pre-employment as required by the company and/or State regulations Ability to use company documentation systems Ability to communicate (verbally and written) with all levels of personnel, internal and external to the company Ability to work independently as well as part of a team Capable of working responsibly with highly confidential information About our Line of Business Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn. Additional Job Information LUNA