Customer Service Representative / Junior Service Advisor| Weekends Off | West Chicago
Company Name
**
West Chicago, Illinois, United States
Basic
Posted about 23 hours ago
Benefits:
Full Time Schedule Available Health Care Benefits Offered and Employer Subsidies 401k Retirement Account With Employer Matching Contributions Discounted Auto Repair for Your Personal Vehicle Earn More With Team Performance Bonuses C losed Every Weekend To Spend Time With Family & Friends Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar Employee Appreciation Events Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards Continuous Training Available Through The CBA Flywheel Learning System Locally Owned and Operated
Job Title:
Customer Service Representative / Junior Service Advisor
Location:
1650 N. Neltnor Blvd, West Chicago, United States, 60185
Job Overview:
As a Customer Service Representative / Junior Service Advisor with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment in their vehicle, and because of these reasons, you play a large role in building relationships with our customers. You will drive our branded vehicle and are expected to adhere to all traffic laws and safety regulations. Additionally, you will provide excellent customer service by greeting our guests, assisting with getting in and out of the shuttle, and ensuring the shuttle is clean and comfortable. This position will be responsible for creating a welcoming and positive guest experience, both in person and over the phone, by consistently offering clear communication and genuine hospitality.
Responsibilities include, but are not limited to:
Desire to learn automotive repair service terminology and processes Check guests in and out Handle warranty-related service needs, helping customers understand their coverage while ensuring claims are submitted correctly and on time. Perform quality control checks before returning vehicles to customers. Answer phone calls and schedule appointments Providing a safe shuttle service for our valued guests Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers Providing a safe, nice difference® service for our valued guests in our branded company shuttle vehicle Assist with basic office upkeep, such as tidying shared spaces and restocking supplies as needed. Keeps a timely shuttle route Assists passengers in getting in and out of vehicles Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed Notifies the service manager of any servicing the shuttle vehicle may require, such as oil changes, tires, cleaning, and general maintenance Keep the shuttle tidy and organized Follow all safety policies and procedures Other duties as assigned
Qualifications:
Proven successful customer service experience is required; driven to serve others Must have strong interpersonal skills to effectively communicate with our staff, vendors, and guest Valid state driver's license Meet required insurance driving record parameters Enjoy a fast-paced environment and a team mentality ( we work hard but like to have fun doing it )! Proficient with Microsoft Office Suite or related software Physical Requirements:
While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear The employee is occasionally required to balance, stoop, kneel, and/or crouch The employee must occasionally lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus Being dependable for a position that is Monday through Friday 7:00 a.m. – 6:00 p.m.
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
Automotive Technician / Mechanic | Up To $50/hr* & Weekends Off | West Chicago
Company Name
**
West Chicago, Illinois, United States
Basic
Posted 2 days ago
Christian Brothers Automotive
Benefits:
*Up To $50 Per Flat Rate Hour For The Best Technicians Closed Every Weekend To Spend Time With Family & Friends *Sign On Bonus For The Best Technicians Healthcare Benefits Available Matching Retirement Available Paid Vacation And Paid Holidays On-going Training And Career Advancement Toolbox Relocation Assistance Chaplin Care Available Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards Continuous Training Available Through The CBA Flywheel Learning System
Job Title:
Automotive Technician / Mechanic
Location:
1650 North Neltnor Blvd., West Chicago, IL 60185
Job Overview:
We are looking for technicians / mechanics who are energetic, upbeat, and have a positive attitude. The technicians we are looking for have to seek out solutions to tough problems with a strong passion for doing what’s right for our guests.
Responsibilities include, but are not limited to:
Technicians use their knowledge & skills to diagnose and fix vehicles for our guests Continuously build experience as an automotive mechanic across a wide range of domestic and foreign vehicles Complete full, accurate, and honest courtesy vehicle inspections Work as part of a team to troubleshoot guest concerns quickly and effectively Follow and promote our high standards of safety, cleanliness, and organization Work closely with the service department and effectively communicate guest concerns Work together with other Technicians to solve problems, meet deadlines, and deliver distinguished results
Qualifications:
Positive attitude and a desire to serve guests 3+ years of experience as an automotive technician/mechanic ASE Certifications preferred, or a plan to achieve Capable of diagnosing and repairing all makes/models of vehicles Meet or exceed hourly goals Aptitude for learning additional skills and processes Professional appearance and strong communication A desire for long-term career development Physical Requirements:
Occasionally lift and/or move over 100 pounds Be able to work with tools on vehicles lifted above their head Work in tight spaces as dictated by the vehicle’s needed repair Have the needed dexterity in order to efficiently use hand tools Walk/stand for the majority of their workday Drive manual transmissions vehicles Efficiently navigate a computer
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.