Fay Servicing Jobs

Reporting to the VP, Quality Assurance, the primary function of the Assistant Vice President (AVP) of Quality Assurance (QA) is to oversee day to day operations of their direct employees within the Quality Assurance department. This includes but is not limited to managing the team and processes related to quality assurance while meeting service level expectations at the individual and team level. The AVP ensures the QA Specialist Team reviews and reports on the adherence to company procedures, policies and directives regarding mortgage loan servicing.  The AVP of QA assists the VP in coordinating QA efforts, including revised scorecards, sampling, reporting results, and following up on remediation.

Reporting to the AVP, Investor Reporting, this position is responsible for managing complex investor reporting tasks, including managing agency relationships with Fannie Mae, Freddie Mac and Ginnie Mae, as well as complex securities transactions. This role prepares and issues daily and monthly reports and processes the transfer of loans between clients or agencies.

Reporting to the AVP, Investor Reporting, this position is responsible for reconciling, reporting and remitting to various investors of single-family residential mortgages including private label securitizations, Fannie Mae, Freddie Mac and Ginnie Mae.