AEM Developer
Vonage
Headquarters: Remote
Join Vonage and help us innovate cloud communications for businesses worldwide!
Why this role matters:
We are seeking an experienced and technically skilled Senior AEM Developer to join our digital engineering team. In this role, you will lead the design, development, and implementation of enterprise-level web applications using Adobe Experience Manager (AEM / AEM as a Cloud Service). You will collaborate closely with product owners, UI/UX designers, and front-end developers to deliver high-performing, scalable, and secure digital experiences.
Your key responsibilities:
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Technical Design & Development: Design and develop custom AEM components, templates, dialogs, schedulers, workflows, and OSGi services using Java, HTL/Sightly, and Sling Models.
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Architecture & Implementation: Build robust multi-site, multi-lingual, and multi-channel publishing solutions leveraging AEM WCM, DAM (Digital Asset Management), and MSM (Multi-Site Manager).
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Cloud & Modernization: Guide migration efforts and work extensively with AEM as a Cloud Service, Dispatcher configurations, and modern deployment pipelines.
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Integrations: Integrate AEM with third-party systems and enterprise services, including CRM, analytics (Adobe Analytics/Target), and headless content APIs.
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Code Quality & Mentorship: Conduct rigorous code reviews, enforce best practices in software development (TDD, CI/CD), and mentor junior-to-mid-level developers.
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Performance Optimization: Troubleshoot and optimize application performance, caching strategies (Dispatcher cache flush), and security compliance.
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AI : Demonstrate the usage of AI Agents and code assistants to improve the productivity across the software development lifecycle, by reducing boilerplate coding, automating repetitive tasks, accelerating code reviews, and reducing time-to-market for new features.
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Agile Delivery: Participate actively in Agile/Scrum ceremonies, translating business requirements into technical execution plans and accurate estimates.
What you'll bring
Required:
Experience:
- 5+ years of total software development experience.
- 3+ to 5+ years of hands-on technical experience specifically with Adobe Experience Manager (AEM 6.x and AEM as a Cloud Service).
Core AEM Expertise:
- Deep understanding of the underlying AEM framework, including Apache Sling, Apache Felix (OSGi), JCR (Java Content Repository), and CRX.
- Proficiency in building Touch UI components using Granite UI, HTL (HTML Template Language), and Sling Models.
- Experience configuring Dispatchers, replication agents, and cloud manager pipelines.
Backend & Frontend Technologies:
- Advanced proficiency in Core Java / J2EE, web services (REST) and enterprise design patterns.
- Solid front-end foundation: HTML5, CSS3, modern JavaScript (ES6+), SCSS, Tailwind CSS, and responsive design frameworks (e.g., Bootstrap, React, or Vue).
DevOps & Tooling:
- Experience with build automation and version control tools: Maven, Webpack, Babel, Git, Jenkins, and Adobe Cloud Manager.
- Familiarity with unit testing frameworks (JUnit, Mockito).
Methodologies:
- Strong background working in Agile/Scrum development environments.
- Excellent problem-solving skills with the ability to articulate complex technical concepts to non-technical stakeholders.
Experience we consider a plus:
- Adobe-certified expert credentials (e.g., Adobe Certified Expert – AEM Sites Developer).
- Experience with headless content delivery (AEM Content Services / GraphQL).
- Hands-on exposure to Adobe Experience Cloud ecosystem tools (Adobe Target, Adobe Analytics, Adobe Campaign).
How you’ll benefit:
- Attractive Discretionary Time Off
- Private Medical Insurance with optional dependent coverage
- Educational Assistance Reimbursement Program
- Opportunities for reimbursement for conferences, trainings, and other personal development events
- Maternity and Paternity Leave
- Ask recruiter for country specific information
#LI-NN1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
To apply: https://weworkremotely.com/remote-jobs/vonage-aem-developer
Engineering Manager, Notifications
Discord
Headquarters: Remote
Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.
We're looking for a technical, hands-on, and infrastructure-minded Engineering Manager to lead our Notifications team within the Growth organization. Notifications is a full-stack team owning the platform and infrastructure that powers every notification Discord sends, the orchestration layer that optimizes notifications globally across types, the in-app notifications center, and the user-facing settings and client experience. You will lead a team of full-stack engineers operating business-critical systems that fan out to hundreds of millions of users while shipping the re-engagement surfaces that bring them back.
This role reports to the Senior Engineering Manager of Growth.
What You'll Be Doing
- Lead a team of full-stack engineers building and operating the notifications platform — Elixir services, Python backends, pubsub pipelines, and the Kubernetes infrastructure underneath them
- Set technical direction for notifications infrastructure and ensure systems scale reliably as volume and complexity grow
- Partner with Product, Design, Data Science, and Marketing to define and execute the notifications roadmap
- Use experimentation and metrics to drive continuous improvement in notification engagement, retention, and long-term user trust
- Build a high-performing team through hiring, coaching, and instilling engineering best practices
- Partner with platform consumers across Discord to evolve the primitives other teams depend on to reach our users
- Partner with engineering leadership on strategic planning and organizational improvement
What you should have
- 5+ years of experience as a Software Engineer, with significant time building and operating backend or infrastructure systems at scale
- 2+ years of experience as an Engineering Manager
- Comfort owning production systems built on technologies like Elixir, Python, pubsub/streaming pipelines, and Kubernetes, with strong intuition for reliability, throughput, and cost at scale
- Experience collaborating closely with product managers, designers, data scientists, and other engineers to define and ship solutions
- A track record of growing engineers and helping team members succeed
- Strong ownership mindset — you stay close to the technical decisions your team makes and can discuss them in depth with anyone at Discord
- Ability to drive a culture of 80/20 thinking, fast iteration, and high-quality delivery
Bonus points
- Experience leading teams that own shared platforms or primitives consumed by other engineering teams
- Experience shipping push notifications or other re-engagement systems at consumer scale, including familiarity with deliverability, throttling, and policy considerations
- Full-stack experience across both frontend and backend development
- Strong track record of driving measurable impact through experimentation and data-driven decision making
- Demonstrated success driving engagement and long-term retention through messaging or re-engagement surfaces
- You understand the gaming industry
- You're a Discord user and understand the core features and flow of Discord communications
The US base salary range for this full-time position is $248,000 to $341,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.
Why Discord?
Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!
Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.
Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.
To apply: https://weworkremotely.com/remote-jobs/discord-engineering-manager-notifications
Senior Software Engineer
CircleCI
Headquarters: Remote, Ontario, Canada
About CircleCI Engineering
CI/CD has been solved. Now it's being reinvented. AI agents don't just run pipelines. They write code, trigger builds, interpret failures, and propose fixes. The interfaces that developers use to understand and trust that work don't exist yet. We're building them.
At CircleCI, our guiding principles aren't posters on a wall. We learn fast: we run experiments, accept failure, and scale what works. We think like the customer: every decision connects back to the developer sitting in front of a failing build at 2 am. We own the outcome: not just our slice of it, but the whole thing. If that's how you already work, you'll fit here.
Team-Agnostic Placement
We don't hire for a team. We hire for CircleCI. Where you land depends on where your strengths create the most leverage, and we figure that out together. You might own the CI pipeline experience, deploy and release tooling, notification infrastructure, monetization flows, AI agent surfaces, or the foundational web platform. The through line across all of it is the same: full-stack ownership, a high bar for craft, and work that directly shapes how tens of thousands of developers experience CircleCI every day.
What You'll Do
- Build AI-natively. AI is how we work. It's not a productivity layer on top of engineering, but the default starting point for how problems get approached and solved.
- Set technical direction. You define the approach others build from. When the problem is complex or the answer isn't obvious, you're the person who leads the design discussion, writes the ADR, and makes the call.
- Invent new interfaces. Software delivery is being reinvented. Pipelines run autonomously, generate fixes, and surface results that need human judgment. The tools developers use to understand, trust, and act on that work don't exist yet. You'll define what they look like and establish the patterns the team builds on.
- Own the full stack. Build features end-to-end in Go, React, and TypeScript. You don't hand off at a layer boundary. You own the outcome.
- Obsess over craft. Reliability and responsiveness are design concerns, not afterthoughts. Care about how the interface holds up when stakes are high and hold your team to that same standard.
- Champion observability. Use Honeycomb, Datadog, and Rollbar to understand and improve your systems. Operational data drives stability, not just incident response.
- Close gaps and fix the conditions that created them. You'll notice gaps and close them. When a gap reflects something broken in how the team works, you fix that too.
What You'll Bring
- AI-native engineering practices. You use AI tools daily and can speak to what you've built, where they changed your approach, and where they fall short.
- A track record of shipping. You've built something real and put it in front of users. 5+ years of production full-stack experience, with latency, responsiveness, and reliability treated as design concerns, not afterthoughts.
- Full-stack depth. Strong React and TypeScript. Comfortable owning backend services in Go: API design, data modeling, service integration.
- System design. You lead architectural decisions on complex systems. You make conscious tradeoffs, document your reasoning, and create the foundation others build on.
- Adaptability. You don't just thrive in ambiguity, you reduce it for others. You turn unclear requirements into a direction the team can execute on.
- Technical leadership. You mentor engineers, give direct feedback on technical direction, and raise the quality bar through how you engage in reviews and design discussions, not just what you ship.
Sound like you?
You've stopped waiting for AI to mature and are already building with it, not as a productivity trick, but as a core part of how you think about problems. You care about the product as much as the code. You're drawn to work where the patterns don't exist yet and the best answer requires you to invent it. If that's how you already operate, we want to talk.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About CircleCI
CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD) platform, and the hub where code moves from idea to delivery. As one of the most-used DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to data on how the most effective engineering teams work, and the tools to help software companies successfully leverage the power of AI into their commercial applications. Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team productivity, release better products, and get to market faster.
Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime, IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold
Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and Harrison Metal Capital.
CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
To apply: https://weworkremotely.com/remote-jobs/circleci-senior-software-engineer
Cyber Security GTM Leader
Databricks
Headquarters: Remote - California; Remote - New York
SLSQ327R408
As the Cybersecurity Go-to-market (GTM) Leader, you will drive the global GTM strategy and execution of the Cybersecurity business at Databricks. You will play a pivotal role in accelerating cyber revenue growth by building scalable assets for the field, designing enablement programs, and driving key partnerships. You will be the domain expert and business executive for cybersecurity use-cases across all verticals and regions.
In this role, you will set a clear GTM vision for Cybersecurity, work with a cross-functional team and focus relentlessly on execution of scalable sales programs. You will build a clear business plan for Cybersecurity that drives alignment across sales, industry vertical leaders, enablement, partner management, marketing, field engineering, sales programs, and other key stakeholders at the company.
You have a strong POV on how Data+AI will transform Cybersecurity, a deep understanding of incumbant tools in the space, and possess the ability to enable the field to have strategic conversations with CxOs without requiring your direct involvement. This job will require travel for conferences and internal meetings. You will report to the Global VP of Financial Services, Cybersecurity, and Public Sector GTM.
The impact you will have:
- Build and execute comprehensive sales programs that can be repeatable across multiple geographies and entities on a quarterly basis.
- Develop a net-new GTM motion for horizontal security products targeted across all industry verticals.
- Identify and foster new AI-driven use cases of the Databricks platform
- Identify operational gaps in the Cybersecurity GTM motion, be data-driven about quantifying business opportunities and execute improvement plans.
- Work closely with the sales and pre-sales teams to create account-level plans.
- Scale your expertise across the GTM organization via enablement, building repeatable assets, and articulating a clear strategy and vision for Data and AI in Cybersecurity.
- Become a trusted advisor to strategic customer security executives on security operations transformation, AI-readiness/governance.
- Collaborate with Partner teams to develop strategic relationships with Systems Integrators and build joint sales motions.
- Collaborate with the marketing team to establish Databricks as a thought leader in the industry by authoring white-papers, representing Databricks at conferences, and designing novel Cybersecurity events for Databricks.
- Collaborate with enablement teams to build programs that enhance the field’s ability to have executive security conversations. This includes general knowledge of Cybersecurity operations, legacy competitors, the AI security crisis/opportunity, evolving threats, industry regulations, and relevant case studies.
- Partner with marketing to develop tailored Cybersecurity case-studies, collateral, blogs and demand generation plans.
What we look for:
- 15+ years experience working as a Cybersecurity executive at a leading Cybersecurity software company, consulting firm.
- Proven sales program management skills.
- Proven record of driving change for large entities with a strong understanding of how organizations make Cybersecurity decisions and ability to influence that decision making process.
- Builder mentality and proven record of using AI to automate and augment GTM motion.
- Strong customer-facing presence (CISO, IT and Business Leaders) and ability to cultivate executive relationships.
- Strong knowledge of the technical landscape in Cybersecurity with existing relationships across the space.
- Humility, ability to work with cross-functional teams and strong people skills to inspire and lead cross-functional teams.
- Excellent analytical, strategic planning, and verbal/written communication skills, with the ability to convey complex information in a clear and concise manner.
Pay Range Transparency
Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipated utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.
About Databricks
Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
To apply: https://weworkremotely.com/remote-jobs/databricks-cyber-security-gtm-leader
Manager, Security Operations Center - EMEA
Huntress
Headquarters: Remote Ireland
Reports to: Director, Security Operations Center
Location: Remote Ireland
Compensation Range: €115,200 to €133,000 base plus bonus and equity
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 5M endpoints and 14M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
What You’ll Do:
The Huntress Security Operations Center is a global team of security analysts dedicated to investigating and responding to incidents on our partners’ networks 24/7, 365 days a year. Daily activities consist of providing investigation, containment, and response actions across millions of endpoints.
This role is accountable for defining and streamlining processes, workflows, and playbooks that enable effective day-to-day operations. As Huntress continues to grow, we are laser-focused on scaling our operations and force-multiplying our human analysts by 10X. This position is responsible for enabling analysts to meet our mission and achieve internal Service Level Objectives for response times. The Security Operations Manager will work with their peer regional managers to ensure consistent global operations while providing our analyst team with training opportunities and career growth.
Responsibilities:
- Design, implement, and enforce internal processes to reduce burnout and increase the productivity of the operations center against a global set of expectations and standards
- Manage and enforce local/global shift coverage to ensure 24/7 operations are maintained 365 days a year
- Meet with analysts in a 1:1 setting weekly to socialize focus initiatives, gather feedback, provide feedback, and enable analysts to progress rapidly in their career
- Contribute to the development and implementation of analyst training programs designed to streamline onboarding and advance analyst skill sets in Digital Forensics, Incident Response, Malware Analysis, Detection Engineering, Threat Hunting, and Automation
- Work with the Product organizations to prioritize the creation of new capabilities designed to augment and force multiple analyst capabilities
- Maintain accountability for routine quality assurance for your designated region
- Engage with our Support organization to create streamlined workflows for partner/customer requests that need Security Operations Center analysis
- Strengthen and mature our existing processes and relationships with our Tactical Response, Threat Hunting, and Detection Engineering teams within the Security organization
- Provide one level of technical leadership for analysts of the Security Operations Center analysts
- Ensure team members fully understand the goals and objectives of Huntress’ mission and how their work fits into the bigger picture
- Provide key input and guidance to company stakeholders such as Marketing, Sales, Support, and Product
- Develop, track, and report on Objectives and Key Results linked to Security Operations Center focus initiatives
- Help operationalize new technologies and services that Huntress brings to market
- Participate in public speaking engagements in both webinar and in-person formats
What You Bring To The Team:
- Experience in leading diverse cybersecurity teams with various skills. These teams work in Security Operations, Digital Forensics, Incident Response, Malware Analysis, Threat Hunting, and Detection Engineering
- 5+ years of Security Analyst experience working in a global 24x7 security operations center with a focus on Windows forensics
- 2+ year of team lead or managerial experience in a global operations center or Incident Response role. Preferably within a MSSP, MDR provider, or Incident Response service.
- Actively engaged in the information security community by attending conferences or contributing to conversations/projects in the public domain
- Continually learning and staying up to date on the latest threat actor tradecraft, detection techniques, and security operations concepts
- Ability to identify workflows being performed and create detailed process diagrams and operating procedures
- Effective communicator of highly technical concepts to stakeholders of varying technical backgrounds
- Demonstrated experience leading initiatives or projects that required delegation and accountability to achieve success
- Data-driven approach with experience in Data Science concepts
What We Offer:
- 100% remote work environment - since our founding in 2015
- New starter home office set-up allowance (€480)
- Generous personal leave entitlements
- Digital monthly reimbursement (€111)
- Travel to the US 1-2 times/year for various company events
- Pension
- Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights.
To apply: https://weworkremotely.com/remote-jobs/huntress-manager-security-operations-center-emea
Evergreen - Sales Development Representative
Huntress
Headquarters: Remote Australia
Reports to: Manager, Sales Development
Location: Remote Australia
Please note that this is an evergreen requisition and is intended to help us build a pipeline of talented Sales Development Representatives for future opportunities at Huntress. Although there may not be an immediate opening, we’ll continue reviewing applications and may contact candidates whose experience aligns with future hiring needs.
What We Do:
Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference.
Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service.
We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.
What You’ll Do:
As a Sales Development Representative here at Huntress, you’ll be part of a small but elite team of reps focused on building and expanding our presence within the Australian market.
Our Sales Development Representatives will identify potential net-new accounts and engage with already qualified accounts to convert them into meetings for our Account Executive sales team. This role requires both outbound cold calling as well as handling inbound opportunities. You’ll also share our value proposition and answer any questions that arise during the process in a timely manner.
Huntress approaches sales as an opportunity to educate our partners through the value we bring. We rely on our SDRs to generate and qualify leads, make outbound calls, and follow up.
Responsibilities:
- Through a mix of outbound and inbound leads, you’ll create new business opportunities to fuel Huntress’ growth in Australia
- Engage MSPs through phone, email, and other channels to understand their challenges and identify opportunities to solve them
- Have the autonomy to operate beyond your role and help the team improve our process, training, use of technology, and any other aspects of our business
- Work with sales management to develop targeted lists, call strategies, and messaging to create opportunities for new business
- Conduct a high volume of calls and other activities to book qualified meetings for the AE team
- Maintain good CRM hygiene and keep leads and accounts up to date
What You Bring To The Team:
- Enjoy working in a fun, fast-paced, collaborative, and competitive environment
- Be comfortable making a high volume of calls (50+ calls/day)
- Be a strong communicator and have good active listening skills
- Passionate about helping others: solving problems through product offerings for your clients, assisting your teammates when needed
- Be a team player; always willing to share knowledge as necessary
- Coachable and eager for continuous improvement
- Self-motivated, able to work independently, asking for help early and as needed
What We Offer:
- Fully remote work
- At least one annual trip to the US for Summer Summit, with additional local events in Australia!
- New starter home office set up reimbursement ($800 AUD)
- 12 weeks paid parental leave for both primary and secondary carers
- Monthly digital allowance for personal phone and internet costs ($185 AUD)
- Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)
- Subsidised private health insurance through our preferred provider
- Stock options for all full-time employees
- Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
People from all culturally diverse backgrounds, including Aboriginal & Torres Strait Islander Peoples, are encouraged to apply.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights.
To apply: https://weworkremotely.com/remote-jobs/huntress-evergreen-sales-development-representative
Associate Account Manager, SLED
Keeper Security
Headquarters: Remote, US
Description
Keeper is hiring a driven SLED (state, local, and higher education) focused Associate Account Manager to join a high producing team within our B2B sales division. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago.
Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while expanding and developing client relationships in this pivotal role!
About Keeper Security
Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. Keeper delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of state, local and educational (SLED) IT environments. Its flagship offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects users, devices and critical infrastructure from cyber attacks. Recognized in the Gartner® Magic QuadrantTM for Privileged Access Management (PAM), Keeper combines robust compliance with unmatched visibility and control. With industry-leading certifications, including GovRAMP Authorization, Keeper provides the security assurance public sector organizations require. Learn why agencies trust Keeper to defend against today’s sophisticated adversaries at KeeperSecurity.com.
About the Role
Join an elite group of proven performers and highly successful Associate Account Manager professionals. Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts. They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts. As a SLED focused Associate Account Manager, you will work with an established client base within the public sector, concentrating on state, local, and higher education and be responsible for growing revenue through these accounts using our industry-leading solutions.
Responsibilities
- Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows
- Carry a revenue quota to meet or exceed sales targets within assigned accounts
- Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts
- Work with clients to negotiate contract renewals, cross-sells and upsells
- Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews
- Navigate SLED-specific procurement processes, including RFP/RFI responses, contract vehicles, cooperative purchasing agreements, and compliance requirements (e.g., FedRAMP, StateRAMP, CJIS, etc.)
- Build and manage relationships with key public sector stakeholders, including government agencies, educational institutions, and internal champions, aligning Keeper solutions with mission-driven objectives and budget cycles
- Understand public sector funding models and budget timelines to effectively position renewals, expansions, and multi-year agreements
- Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals
- Advise customers on best practices for securing and protecting their business against password related breaches
- Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle
- Consistently demonstrate knowledge of Account Management best practices, stay up to date on trends in the industry, and operate as an Account Manager and Cybersecurity advisor to your customers
- Understand and navigate account procurement practices to negotiate licensing contracts
- Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space
- Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc.
- Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as an Account Manager & Keeper expert
- Drive customer advocacy in the form of references, referrals, and case studies
- Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas
- Participate in the evolution of Keeper Security’s own Account Management programs and processes; insist on excellence in our own AM initiatives
- Contribute towards the development of a strong team environment by upholding high work standards
- Jump at opportunities to go the extra mile to ensure our customers are supported and successful!
Requirements
- 2+ years of experience within software or tech sales (with a focus on upselling and expansion)
- 1+ years of SLED or government sales experience within software or tech sales
- Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support
- Experience working in IAM or cybersecurity industry
- Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise
- Experience working with and selling to Enterprise organizations, IT and Cyber Security Executives
- Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value
- Energetic and self-motivated; a team player who is also a proactive and creative problem solver
- Aptitude for learning software; strong with business applications
- Ability to manage multiple priorities while maintaining strict attention to details. Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations
- Working knowledge of Salesforce.com
- Undergraduate degree preferred (BA/BS)
Benefits
- Medical, Dental & Vision (Inclusive of domestic partnerships)
- Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
- Voluntary Short/Long Term Disability Insurance
- 401k (Roth/Traditional)
- A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal
E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Classification: Non-Exempt
Keeper Candidate Privacy Notice
This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).
1. Data We Collect
Information You provide:
- Contact details, CV/resume, cover letter
- Employment history, qualifications, work eligibility
- Application responses and uploaded documents
Information We generate:
- Interview notes, assessments, communications
- Scheduling information
Information From Others:
- Recruiter/referral information who submit your profile
- References (with your consent, before final offer)
- Public professional profiles
- Background verification (post offer)
Voluntary Diversity and Equal Opportunity Information
- We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements
2. How We Use Your Data
- Assess your application and suitability
- Manage interviews and recruitment workflow
- Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
- Comply with employment law obligations
3. Legal Basis
- Legitimate Interests (recruitment management, security and integrity of the hiring process)
- Contracting steps (for progressed candidates)
- Legal and regulatory compliance obligations; explicit consent where required
4. Who We Share Information With
Internal:
- HR, hiring managers, interviewers*, IT support for system administration
*Note - diversity and equal opportunity data is not shared with hiring managers.
Third Parties:
Service providers who assist with:
- Applicant tracking, recruitment systems and assessment providers
- Background verification vendors (post offer)
- Recruitment agencies (where applicable)
- Tools to support communication, collaboration and to securely store your data
Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.
5. International Transfers
Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.
6. Security
We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.
7. Retention
We keep your data for 24 months from your last application activity, then delete or anonymize it.
Exceptions:
- You opt into our talent database for further retention by providing consent (extended retention)
- You're hired (transfers to employee records)
8. Your Rights
You have the following rights and can contact us at the email below to exercise them:
- Access, correct, or delete your data, subject to applicable law and retention requirements
- Object to or restrict processing
- Withdraw consent (where applicable)
- Request data portability
- Lodge a complaint with your data protection authority
If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.
When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.
9. Automated Decisions
Keeper does not make hiring decisions using solely automated processing.
10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com
To apply: https://weworkremotely.com/remote-jobs/keeper-security-associate-account-manager-sled
Associate Account Manager
Keeper Security
Headquarters: Remote, US
Description
Keeper is hiring a driven Associate Account Manager to join a high producing team within our B2B sales division. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago.
Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while expanding and developing client relationships in this pivotal role!
About Keeper Security
Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.
About the Role
Join an elite group of proven performers and highly successful Associate Account Manager professionals. Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts. They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts. As an Associate Account Manager, you will work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions.
Responsibilities
- Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows
- Carry a revenue quota to meet or exceed sales targets within assigned accounts
- Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts
- Work with clients to negotiate contract renewals, cross-sells and upsells
- Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews
- Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals
- Advise customers on best practices for securing and protecting their business against password related breaches
- Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle
- Consistently demonstrate knowledge of Account Management best practices, stay up to date on trends in the industry, and operate as an Account Manager and Cyber Security advisor to your customers
- Understand and navigate account procurement practices to negotiate licensing contracts
- Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space
- Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc.
- Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as an Account Manager & Keeper expert
- Drive customer advocacy in the form of references, referrals, and case studies
- Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas
- Participate in the evolution of Keeper Security’s own Account Management programs and processes; insist on excellence in our own AM initiatives
- Contribute towards the development of a strong team environment by upholding high work standards
- Jump at opportunities to go the extra mile to ensure our customers are supported and successful!
Requirements
- 2+ years of experience within software or tech sales (with a focus on upselling and expansion)
- Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support
- Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise
- Experience working with and selling to Enterprise organizations, C-level Executives, IT and Cyber Security Executives
- Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value
- Energetic and self-motivated; a team player who is also a proactive and creative problem solver
- Aptitude for learning software; strong with business applications
- Ability to manage multiple priorities while maintaining strict attention to details. Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations
- Working knowledge of Salesforce.com
- Undergraduate degree preferred (BA/BS)
- Experience working in IAM industry is a plus
Benefits
- Medical, Dental & Vision (Inclusive of domestic partnerships)
- Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
- Voluntary Short/Long Term Disability Insurance
- 401k (Roth/Traditional)
- A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Classification: Non-Exempt
Keeper Candidate Privacy Notice
This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).
1. Data We Collect
Information You provide:
- Contact details, CV/resume, cover letter
- Employment history, qualifications, work eligibility
- Application responses and uploaded documents
Information We generate:
- Interview notes, assessments, communications
- Scheduling information
Information From Others:
- Recruiter/referral information who submit your profile
- References (with your consent, before final offer)
- Public professional profiles
- Background verification (post offer)
Voluntary Diversity and Equal Opportunity Information
- We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements
2. How We Use Your Data
- Assess your application and suitability
- Manage interviews and recruitment workflow
- Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
- Comply with employment law obligations
3. Legal Basis
- Legitimate Interests (recruitment management, security and integrity of the hiring process)
- Contracting steps (for progressed candidates)
- Legal and regulatory compliance obligations; explicit consent where required
4. Who We Share Information With
Internal:
- HR, hiring managers, interviewers*, IT support for system administration
*Note - diversity and equal opportunity data is not shared with hiring managers.
Third Parties:
Service providers who assist with:
- Applicant tracking, recruitment systems and assessment providers
- Background verification vendors (post offer)
- Recruitment agencies (where applicable)
- Tools to support communication, collaboration and to securely store your data
Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.
5. International Transfers
Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.
6. Security
We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.
7. Retention
We keep your data for 24 months from your last application activity, then delete or anonymize it.
Exceptions:
- You opt into our talent database for further retention by providing consent (extended retention)
- You're hired (transfers to employee records)
8. Your Rights
You have the following rights and can contact us at the email below to exercise them:
- Access, correct, or delete your data, subject to applicable law and retention requirements
- Object to or restrict processing
- Withdraw consent (where applicable)
- Request data portability
- Lodge a complaint with your data protection authority
If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.
When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.
9. Automated Decisions
Keeper does not make hiring decisions using solely automated processing.
10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com
To apply: https://weworkremotely.com/remote-jobs/keeper-security-associate-account-manager
Senior DevOps Engineer
Lemon.io
Headquarters: New York, NY
URL: https://lemon.io
Senior Developer? Work Remote. Get Paid Well. Build What Matters.
Lemon.io connects hand-picked senior developers with vetted startups across the US and Europe — no bidding wars, no ghosting, just serious opportunities.
We're currently hiring for a research-driven AI company on a mission to slash the cost of modern AI — co-designing hardware, software, algorithms, and models to make AI's benefits accessible to everyone. They're active open-source contributors, building the infrastructure behind next-generation AI at scale.
Open roles:
- Senior Software Engineer (Golang)
- Senior DevOps Engineer
- Senior Site Reliability Engineer
- Platform Engineer
- Senior Python & LLM Developer
Why this one's worth a look:
Starts as contract work through our platform — but perform well, and you're on track for direct hire with equity, health insurance, and other competitive benefits. You'll be working on infrastructure that directly shapes how AI gets built and deployed, at a company operating at the frontier of the field.
Locations: EU, US, Canada, UK, Australia, Singapore
Senior Golang Developer
Build the Go-based platform that lets research and inference teams provision, scale, repair, and tear down GPU clusters via API — no ticket queues. You'll own it end to end: internal platform design, developer experience, and production ops.
Requirements:
- 5+ years of software development experience
- 3+ years of experience with Golang and Kubernetes controllers
- Knowledge of Temporal is a must
Senior Site Reliability Engineer
Requirements:
- 5+ years of software development experience
- 5+ years of experience with Linux and Kubernetes
- 3+ years of experience with Python or Golang
- At least 2 years of expertise with Ansible
- 2+ years of experience with bare-metal provisioning
Senior DevOps Engineer
- 5+ years of software development experience
- 3+ years of experience with Python or Golang
- 3+ years of experience with Kubernetes
Senior Platform Engineer
- 5+ years of software development experience
- 3+ years of experience with Python or Golang
- 5+ years of experience with Kubernetes
- AI-assisted coding is a must
Senior Python + LLM Developer
- 5+ years of software development experience
- 5+ years of experience with Python
- 2+ years of experience with Linux and Kubernetes
- 2+ years of experience AI agent development
Not your stack? We're placing Senior Developers (4+ yrs commercial experience) across AI Agent Architecture, AI Automation Architecture, AI Engineering, Site Reliability Engineering, Platform Engineering, React & Python, React & Golang, Golang, React & Java, React & Ruby, Ruby, PHP & Vue, Vue & Node.js, React & .NET, Android & iOS, iOS & Swift, Flutter & Dart, Blockchain (Ethereum/Ethers.js/Wagmi/Viem/Solana), Angular & Node.js, Vue & .NET, Python & Vue, DevOps, MLOps, Data Science, Angular & PHP, Angular & .NET, Symfony & React, Symfony & Vue, Symfony & Angular, Python, Symfony & JavaScript & Next.js & TypeScript, Data Analysis, React & PHP, Data Engineering, Project Management, Product Management, QA Automation, QA Manual, Embedded Software Engineering, React Native & Node, React Native & React, React Native & Ruby, React Native & Python, WordPress, Android, Data Annotation, Angular, Python & Node, React & Node.js, Java & Spring, Svelte & Python, Svelte & Node.js, Svelte & TypeScript, Rust, Shopify & JavaScript, Vue & Nuxt, PHP & Laravel, UI/UX Design, Animation, Graphic Design, React & Node & React Native, .NET & C#, Electron, Scala, C++, Unreal Engine & C++, Python & LLM, Unity, or Machine Learning Engineering — and more. Reach out and we'll match you.
No visa assistance provided. Contract engagements don't include direct-hire benefits.
We work with developers across 75+ countries in Europe, Latin America, North America, select Asian markets (Japan, Singapore, South Korea, Philippines, Indonesia, Malaysia, Vietnam, Thailand, Israel), Oceania (Australia, New Zealand, Papua New Guinea), and Africa (including Morocco, South Africa).
To apply: https://weworkremotely.com/remote-jobs/lemon-io-senior-devops-engineer-3
Application Security Engineer II
Abnormal
Headquarters: Remote - USA
About the Role
Abnormal AI is looking for an Application Security Engineer II to secure the AI-powered systems at the core of our AWS-based platform (LLM-integrated features, agentic workflows, MCP connectors, and the model supply chain) against threats like prompt injection at production scale. This is an individual contributor role that blends deep application security expertise with strong engineering fundamentals. You'll focus on integrating security into every phase of our software development lifecycle, conducting comprehensive security reviews, and partnering with engineering teams to build defensible architectures.
You will own the security architecture and development of secure coding practices while ensuring security is a foundational partner to our engineering stakeholders. You'll coach developers across the engineering organization on application security principles, act as a technical liaison across teams, and contribute directly to keeping our applications and customers secure. This role reports to the Director of Security Engineering.
What you will do
- Lead threat modeling and security architecture reviews with engineering teams by translating security risks into concrete development actions, with particular focus on AI-powered features (LLM integrations, agentic workflows, MCP connectors).
- Architect, build, and maintain security tooling and integrations that make secure development the default in our CI/CD pipelines.
- Design and deploy automated security testing to identify vulnerabilities early in the development process.
- Serve as a hands-on technical contributor during security incidents by analyzing application-level behavior and enhancing response processes.
- Coach developers on secure coding, security architecture, and threat modeling for AI-native systems.
- Define and track key security posture metrics, building dashboards or reports to visualize security coverage and vulnerability trends.
Must Haves
- 5+ years of experience in application security engineering roles, ideally securing AWS or comparable cloud-native environments with modern development practices.
- Experience securing AI/ML-powered systems, or a clear ability to ramp fast on prompt injection, model supply chain, and agentic-workflow risks.
- Strong programming skills in Python, Go, Java, or JavaScript/TypeScript. You write and read production code, not just review it.
- Expertise in web application security including OWASP Top 10, authentication/authorization, cryptography, and secure API design, including securing modern architectures (microservices, containers, cloud-native).
- Hands-on experience threat modeling and running security architecture reviews.
- Proven ability to influence and collaborate cross-functionally with engineering, DevOps, and product teams, with strong written communication.
Nice to Have
- Experience working in fast-paced or startup environments, comfortable defining scope in a growing security program.
- Hands-on experience with commercial security tools (Veracode, Checkmarx, SonarQube, Wiz, Semgrep, Burp Suite)
- Prior experience building security telemetry pipelines or vulnerability management frameworks.
- Exposure to compliance frameworks (SOC 2, ISO 27001) and how development decisions affect auditability.
- Familiarity with bug bounty programs and vulnerability disclosure processes.
#LI-PP1
Actual compensation will be determined based on several non-discriminatory factors including skills, experience, qualifications, and geographic location.
In addition to base salary, this role may be eligible for bonus or incentive compensation, equity, and a comprehensive benefits package.
A note on AI in our process:
Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews. These tools analyze resume content and role requirements to suggest interview questions and areas for the interviewer to explore. They do not make hiring decisions or screen candidates automatically. Every decision about a candidacy is made by a person. Further, if your application is successful and Abnormal AI makes a conditional offer of employment, we will carry out pre-employment checks which must be successfully completed to progress to a final offer. All processes and pre-employment checks are in line with prevailing legislation and Abnormal AI's policies relevant to our security and privacy standards.
Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.
To apply: https://weworkremotely.com/remote-jobs/abnormal-application-security-engineer-ii
Critical Situation Manager
Abnormal
Headquarters: Remote - USA
The Critical Situation Manager owns the customer-facing response when a customer's trust in the platform has been shaken by a significant efficacy or product concern. This role engages when a customer's feedback is substantive and requires a coordinated investigation and response from R&D and other technical teams. The Critical Situation Manager leads that investigation, translates technical findings into clear, confidence-restoring customer communication, and owns the engagement through to a formal resolution and close-out.
As a Critical Situation Manager, you are a skilled communicator who thrives at navigating complex customer challenges, influencing cross-functional teams, and restoring customer confidence. You bring a strong customer-first mindset, the ability to untangle technical and relationship issues, and the confidence to drive action across Customer Success, Product, Engineering, and Support. Your leadership and organizational skills will ensure that escalations are handled with urgency, transparency, and accountability. You have held roles such as Support Engineer, Sales Engineer, or Technical Account Manager in enterprise SaaS or cybersecurity environments, and this background enables you to navigate complex technical issues and customer relationships effectively.
The Critical Situation Manager will:
- Serve as the customer-facing owner for high-stakes technical situations where a customer's confidence in the platform needs to be restored.
- Assess incoming situations and determine the right level of response, from a clear explanation to a full cross-functional investigation.
- Coordinate with R&D and other technical teams to investigate customer-reported concerns, translating customer feedback into a precise, actionable investigation request.
- Translate technical findings back into clear, credible communication for customer stakeholders, up to and including executive audiences.
- Own the full arc of each engagement following the initial assignment, from investigation through resolution, and a formal close-out with the customer.
- Set and hold timeline expectations with customers throughout an engagement, ensuring no gaps in communication.
- Track outcomes and findings across engagements to identify recurring themes and inform product and process improvements.
- Build and drive the Critical Situation Management process and build playbooks for handling common scenarios
Must Haves
- 5-7 years of customer-facing experience in a technical role (TAM, SE, Support, or related enterprise SaaS roles) with a proven track record in managing escalations
- Sufficient technical fluency in Abnormal's detection architecture and investigation tooling to engage credibly with both R&D and customers without a technical translator.
- Demonstrated success in leading de-escalations for complex, strategic customers, and strong judgment in assessing the right level of response to a customer concern
- Strong understanding of customer lifecycle, support workflows, and escalation management best practices
- Excellent verbal and written communication skills, including executive-level communication with customers and internal stakeholders
- Comfort owning complex, multi-week engagements through to resolution, not just leading an initial call.
- Strong organizational skills with the ability to prioritize multiple high-stakes issues simultaneously
- Demonstrated ability to build cross-functional trust quickly, including with technical teams outside your direct reporting line.
- Empathy-driven, customer-first orientation with a bias for action
- Experience in Cybersecurity is required
#LI-MC2
Actual compensation will be determined based on several non-discriminatory factors including skills, experience, qualifications, and geographic location.
In addition to base salary, this role may be eligible for bonus or incentive compensation, equity, and a comprehensive benefits package.
A note on AI in our process:
Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews. These tools analyze resume content and role requirements to suggest interview questions and areas for the interviewer to explore. They do not make hiring decisions or screen candidates automatically. Every decision about a candidacy is made by a person. Further, if your application is successful and Abnormal AI makes a conditional offer of employment, we will carry out pre-employment checks which must be successfully completed to progress to a final offer. All processes and pre-employment checks are in line with prevailing legislation and Abnormal AI's policies relevant to our security and privacy standards.
Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.
To apply: https://weworkremotely.com/remote-jobs/abnormal-critical-situation-manager