Consulting Jobs

Oteemo is an industry-leading technology consulting firm at the forefront of AI-driven, cloud native, enterprise DevSecOps transformation. We build intelligent, automated, secure systems for organizations tackling their toughest technical and business challenges and we're pushing the boundaries of what AI, generative AI, and agentic systems can do in production, not just in theory. Join us and you'll work alongside recognized experts on cutting-edge projects that blend cloud native architecture, extreme automation, and AI/ML at the core. We foster a dynamic, inclusive, and collaborative culture built on continuous learning, where your ideas shape real outcomes for our clients. If you're passionate about building what's next in AI and cloud technology and want to do it with a team that sets the standard rather than follows it, Oteemo is where you belong. We are seeking an experienced Lead Software Engineer to oversee the design, development, and operation of distributed application architectures powering mission-critical APIs and data services in a cloud-hosted environment, preferably AWS. In this role, you'll combine hands-on technical leadership with strategic oversight to build secure, scalable, and resilient backend systems using TypeScript and GoLang. You'll drive API integration patterns across GraphQL (including Apollo Router) and REST architectures, enable secure integrations through API gateways with robust identity and authorization management, and lead data integration workflows that load and synchronize data with enterprise data warehouses such as Snowflake. Key Responsibilities: Lead service decomposition strategies for GraphQL subgraphs and backend APIs across synchronous (serverless) and asynchronous (containerized) workloads. Define resiliency patterns (health modeling, DLQs, autoscaling) and observability strategies (distributed tracing, structured logging, dashboards). Ensure security-by-design principles, including TLS everywhere, OIDC/JWT authentication, least-privilege IAM, and encryption policies. Oversee compute stacks (serverless functions, container orchestration) and networking (private subnets, secure ingress, VPC endpoints). Manage IaC deployments using CDK, Terraform, or equivalent tools while enforcing compliance and auditability across environments. Drive CI/CD best practices for zero-downtime deployments, blue/green rollouts, and automated health checks. Guide teams in building GraphQL subgraphs with Apollo Server (TypeScript/Node), including resolver design, schema evolution, and validation directives. Lead development of Golang-based services for high-throughput APIs, webhooks, and background processing with robust concurrency and context management. Implement structured logging, error handling, and observability across all services. Design and optimize data models for relational stores (PostgreSQL or equivalent) while enforcing encryption and backup strategies. Implement ORM-based persistence layers using GORM, PrismaORM, or TypeORM for maintainable and secure data access. Architect messaging workflows with queues, event buses, and orchestration frameworks for reliable, at-least-once delivery. Mentor engineers and foster a culture of technical excellence aligned with business objectives. Collaborate with product, compliance, and security teams to meet regulatory and operational requirements. Drive delivery of secure, compliant, and scalable services that meet latency/error SLOs and improve developer experience. US Citizenship or Permanent Residence Status Required. Expert-level TypeScript and GoLang, with strong understanding of Node.js and Go runtime patterns; hands-on experience with Apollo Server (GraphQL), Express, and RESTful API design. Experience with GORM (Go), PrismaORM or TypeORM (TypeScript), and relational schema design. Proficiency in at least one major cloud provider (AWS/GCP/Azure); experience with serverless (Lambda/Functions), container orchestration (ECS/Fargate, Kubernetes), and IaC (CDK/Terraform). Strong background in TLS, OIDC/JWT, IAM/RBAC, and KMS or equivalent encryption services. Experience with distributed tracing (X-Ray/OpenTelemetry), structured logging, and metrics/alerting pipelines; familiarity with SQS/EventBridge or equivalents (Pub/Sub, Service Bus), DLQs, and workflow engines. Experience with automated pipelines using GitHub Actions, Jenkins, or equivalent tools. Preferred Qualifications: Experience with GraphQL federation and schema governance. Familiarity with multi-cloud strategies and cost optimization. Background in high-volume data processing and event-driven architecture. We Value: Drive:  Passion and energy to implement quality technical solutions. Self-motivation and intellectual curiosity Commitment to Quality:  Passion to conceive and produce world-class solutions that drive real-world value for the customer Customer Focus:  Consultative approach to solving problems for customers. Expectations management. Communication:  Superior communication skills. Ability to clearly articulate problems, solutions, risks, rewards etc. (written and verbal) Technical Skills:  Love for technology. You have to be inherently passionate about technology. Business Acumen:  Technology ultimately is used to enable the business. We look for people who understand how the businesses can be enabled through their technical solutions All your information will be kept confidential according to EEO guidelines.

Oteemo is an industry-leading technology consulting firm at the forefront of AI-driven, cloud native, enterprise DevSecOps transformation. We build intelligent, automated, secure systems for organizations tackling their toughest technical and business challenges and we're pushing the boundaries of what AI, generative AI, and agentic systems can do in production, not just in theory. Join us and you'll work alongside recognized experts on cutting-edge projects that blend cloud native architecture, extreme automation, and AI/ML at the core. We foster a dynamic, inclusive, and collaborative culture built on continuous learning, where your ideas shape real outcomes for our clients. If you're passionate about building what's next in AI and cloud technology and want to do it with a team that sets the standard rather than follows it, Oteemo is where you belong. We are seeking a Cloud Administrator and DevSecOps Engineer to join our team of hands-on engineering consultants, supporting customer development, test, and production environments. This role primarily provides DevSecOps and system administration expertise, leadership, guidance, and hands-on tasking and support for large system-of-systems software deployments and infrastructure in Microsoft Azure. You'll work across system administration, networking, CI/CD pipeline administration, security tooling, and Kubernetes cluster operations to keep customer environments running reliably and securely. Key Responsibilities: Perform system administration and networking across Microsoft Azure environments. Administer CI/CD pipelines in GitLab, including pipeline and security tooling. Conduct vulnerability assessments and scanning across infrastructure. Administer Kubernetes clusters, including AKS and on-prem K8s. Build and maintain testing infrastructure, including machine and container images. Perform upgrades and ongoing maintenance of system infrastructure and tooling. 3–5 years of experience as a systems administrator in Microsoft Azure, Kubernetes, and Linux. Experience with Kubernetes (AKS, GKE, EKS, RKE2, K3D, OpenShift, etc.), with AKS preferred. Solid understanding of TCP/IP, DNS, HTTP, and Linux administration. Experience with Infrastructure as Code (Terraform, Ansible, Chef; Terraform preferred). Experience with Bash and Python scripting for automation. Hands-on experience automating development and infrastructure tasking. Hands-on experience implementing and integrating security tooling into the operational stack. Must have one of the following: Security+ CE CySA+ GSEC CCNA Security Nice to Have Qualifications: Experience building and deploying container images with Docker, Podman, or Helm. Hands-on experience with service catalog self-service automation. Experience using AI for automation. Proof of completed training or coursework in one of the following: Linux+, Red Hat, or Azure Kubernetes Service (AKS). Proof of completed training in Microsoft Azure covering both AZ-104 and AZ-305. Required Within First Month of Hire To retain employment, candidates must provide proof of completing: Training or coursework in one of the following: Linux+, Red Hat, or Azure Kubernetes Service (AKS). Training in Microsoft Azure covering both AZ-104 and AZ-305. We Value: Drive:  Passion and energy to implement quality technical solutions. Self-motivation and intellectual curiosity Commitment to Quality:  Passion to conceive and produce world-class solutions that drive real-world value for the customer Customer Focus:  Consultative approach to solving problems for customers. Expectations management. Communication:  Superior communication skills. Ability to clearly articulate problems, solutions, risks, rewards etc. (written and verbal) Technical Skills:  Love for technology. You have to be inherently passionate about technology. Business Acumen:  Technology ultimately is used to enable the business. We look for people who understand how the businesses can be enabled through their technical solutions All your information will be kept confidential according to EEO guidelines.

Oteemo is an industry-leading technology consulting firm at the forefront of AI-driven, cloud native, enterprise DevSecOps transformation. We build intelligent, automated, secure systems for organizations tackling their toughest technical and business challenges and we're pushing the boundaries of what AI, generative AI, and agentic systems can do in production, not just in theory. Join us and you'll work alongside recognized experts on cutting-edge projects that blend cloud native architecture, extreme automation, and AI/ML at the core. We foster a dynamic, inclusive, and collaborative culture built on continuous learning, where your ideas shape real outcomes for our clients. If you're passionate about building what's next in AI and cloud technology and want to do it with a team that sets the standard rather than follows it, Oteemo is where you belong. We're looking for a Software Engineer with strong C/C++ fundamentals and a DevOps mindset to design, build, and deliver production-grade software on Linux systems. In this role, you'll work daily within CI/CD pipelines to compile, test, and deliver C++ artifacts, apply sound software design principles to complex systems, and collaborate across development, operations, and security teams to keep delivery fast, reliable, and secure. Responsibilities: Develop and maintain C/C++ applications on Linux using command-line tooling and associated toolchains. Work daily within CI/CD pipelines (Jenkins, GitLab CI, Azure DevOps, GitHub Actions) to automatically compile, test, and deliver C++ artifacts, containerized or otherwise. Apply software engineering best practices, including Git version control, code reviews, static analysis, and troubleshooting build and test failures. Apply strong software design fundamentals — design patterns, architectural styles, and SOLID principles — to build maintainable, scalable systems. Active DOD Secret clearance required. Hands-on experience with C/C++ development on Linux and associated command-line toolchains. Daily experience using CI/CD pipelines (Jenkins, GitLab CI, Azure DevOps, GitHub Actions) to build, test, and deliver software artifacts. Solid foundation in software engineering best practices: Git version control, code reviews, static analysis, and build/test troubleshooting. Strong grounding in software design fundamentals, including design patterns, architectural styles, and SOLID principles. Nice to Have Qualifications: Experience with GitLab and a variety of CI/CD pipeline strategies to streamline and accelerate software delivery. Demonstrated experience architecting and designing large, complex legacy software systems, with deep hands-on expertise in Java, C, and/or C++. Experience in Automation & DevOps, including CI/CD definition, Infrastructure-as-Code (IaC), automated testing, and release pipeline construction. Strong interpersonal and communication skills to enable collaboration across development, operations, security, and business teams, ensuring consistent adoption of architectural standards. Proven track record designing, implementing, and delivering microservices solutions. Advanced problem-solving skills with the ability to perform trade-off analyses (e.g., cost vs. performance, time-to-market vs. quality). Expertise in API design and integration, including REST, gRPC, GraphQL, OpenAPI, and contract-first approaches. Experience with static application security testing (SAST) tools such as Fortify or comparable solutions. Familiarity with binary management repositories (e.g., Artifactory, Nexus). Prior involvement with domestic programs at the Manassas, VA site. Proficiency in modern software development methodologies, including Agile, Scrum, and DevOps practices. We Value: Drive:  Passion and energy to implement quality technical solutions. Self-motivation and intellectual curiosity Commitment to Quality:  Passion to conceive and produce world-class solutions that drive real-world value for the customer Customer Focus:  Consultative approach to solving problems for customers. Expectations management. Communication:  Superior communication skills. Ability to clearly articulate problems, solutions, risks, rewards etc. (written and verbal) Technical Skills:  Love for technology. You have to be inherently passionate about technology. Business Acumen:  Technology ultimately is used to enable the business. We look for people who understand how the businesses can be enabled through their technical solutions All your information will be kept confidential according to EEO guidelines.

Oteemo is an industry-leading technology consulting firm at the forefront of AI-driven, cloud native, enterprise DevSecOps transformation. We build intelligent, automated, secure systems for organizations tackling their toughest technical and business challenges and we're pushing the boundaries of what AI, generative AI, and agentic systems can do in production, not just in theory. Join us and you'll work alongside recognized experts on cutting-edge projects that blend cloud native architecture, extreme automation, and AI/ML at the core. We foster a dynamic, inclusive, and collaborative culture built on continuous learning, where your ideas shape real outcomes for our clients. If you're passionate about building what's next in AI and cloud technology and want to do it with a team that sets the standard rather than follows it, Oteemo is where you belong. We're looking for a Senior Data Engineer to design and implement AI features end to end — from data pipelines through GenAI and agentic workflows to production deployment. In this role, you'll build and optimize scalable, secure data pipelines across polyglot client enterprise environments, develop Generative AI, agentic, ML, and BI systems using modern frameworks, and implement MLOps/LLMOps practices across AWS, Azure, and GCP. You'll own technical workstreams autonomously, mentor junior engineers, and bring sound judgment on model behavior, evaluation, reliability, and guardrails to everything you build. Responsibilities: Help design and implement AI features end to end — from data pipelines through GenAI/agentic workflows to production deployment — applying sound judgment on model behavior, evaluation, reliability, and guardrails. Build and optimize scalable, secure data pipelines and ETL/ELT workflows in Python and SQL across polyglot client enterprise environments. Develop Generative AI, agentic, ML, and BI systems using RAG, embeddings, vector databases, and modern frameworks (Spark, LangChain, Databricks, Airflow, and similar). Implement MLOps/LLMOps practices — CI/CD for data workflows, automated agent evaluation, and infrastructure as code across AWS, Azure, and GCP. Enforce data security and governance, including PII/PHI handling, authentication, and role-based access control. Own technical workstreams autonomously, mentor junior engineers, and champion software engineering best practices across the team. Active Secret or Top Secret clearance required. 5+ years of relevant professional experience in a data engineering role, including leading technical workstreams, mentoring junior engineers, and driving adoption of software engineering best practices within a team. Expert-level proficiency in Python and SQL, with the ability to work in polyglot environments (Scala, Java) as required by client enterprise systems. Strong experience building Agentic AI, Generative AI, Machine Learning, and Business Intelligence systems — including prompt design, retrieval-augmented generation (RAG), embeddings, vector databases, context construction, and output handling in production workflows using modern frameworks (Spark, LangChain, Databricks, Dask, Airflow, Dagster, Kedro, etc.). Ability to lead the implementation of AI features end to end, with sound judgment around model behavior, evaluation, reliability, guardrails, and the trade-offs between quality, latency, and cost. Experience implementing robust data security and governance controls, including managing PII/PHI, authentication, and role-based access control (RBAC). Deep knowledge of MLOps/LLMOps, including CI/CD for data workflows, automated agent evaluation (LangSmith, Opik, Langfuse), and infrastructure as code (Terraform) across cloud providers (AWS, Azure, GCP). Exceptional time management and the ability to own technical workstreams autonomously. We Value: Drive:  Passion and energy to implement quality technical solutions. Self-motivation and intellectual curiosity Commitment to Quality:  Passion to conceive and produce world-class solutions that drive real-world value for the customer Customer Focus:  Consultative approach to solving problems for customers. Expectations management. Communication:  Superior communication skills. Ability to clearly articulate problems, solutions, risks, rewards etc. (written and verbal) Technical Skills:  Love for technology. You have to be inherently passionate about technology. Business Acumen:  Technology ultimately is used to enable the business. We look for people who understand how the businesses can be enabled through their technical solutions All your information will be kept confidential according to EEO guidelines.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Join us to put AI to work for people. Principal Technical Consultant The Team The Expert Services team at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment. The Role The Principal Technical Consultant is a technical expert as of a customer engagement team – consulting with customers and configuring the ServiceNow CRM and Industry Workflow products based on configuration best practices – all with the goal of accelerating and driving customer business outcomes. What you get to do in this role: Educate others about the ServiceNow platform by creating white papers and other materials that can be shared with our ServiceNow community. Be the technical expert on the ServiceNow platform, while advising customers on leveraging configurations vs. Customizations. Support the engagements efforts for Field Service-specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Advise customers on ways they can leverage the ServiceNow platform to transform their current processes. Guiding customers through the ServiceNow capabilities during different parts of the engagement; knowledge transfers, process documentation, proof of concepts, architectural documentation. Drafting and reviewing user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them Guides and provides ad-hoc oversight/training for the customer’s future system administrators throughout the engagement Perform the role as a technical development lead and be responsible process the development process for partner resources (onshore and offshore) and other peers. Work with other members of your ServiceNow team to provide a great experience for our customers. Perform hands on development on the ServiceNow platform leveraging all ServiceNow technologies and capabilities; Flow Designer, REST, JavaScript, HTML, CSS, SSO, Mid-servers, and more. Implement the latest ServiceNow AI offerings like Virtual Agent, NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence, Generative AI and other upcoming capabilities for various customers Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution Juggle multiple and complex projects/initiatives Leading continuous improvement practices for delivery/engagement materials Supporting specific sales activities when required Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request Collaborate with team members Up to 50% travel annually, driven by customer needs and internal meetings In order to be successful in this role, we need someone who has: At least 7 years of configuration/development experience for complex, highly-capable, technologies – inclusive of integrations and portals Demonstrated ability to influence and consult (providing options with pros, cons and risks) in a customer service environment, while providing thought leadership to Field Service sponsors/stakeholders in solving business process and/or technical problems Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies Understanding of AI Models, Deep Learning Models, and Large Language Models with a focus on Generative AI. Experience with ServiceNow’s Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued. Strong understanding and ability to consult on data compliance standards such as PII/PHI Experience creating recommendations that comprise of multiple complex solution components. Experience and knowledge of Field Service including: work order management, assignment considerations, territory management, maintenance plans, asset management, part/crews/time management and common systems of integration. Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity Ability to gain and maintain certifications Ability to adapt and learn new features and capabilities Proven team player and team builder Certification Requirements: Required ServiceNow Certifications or achieved within first 90 days: Certified System Administrator (required or must achieve within the first 60 days) Certified Implementation Specialist – Field Service Management Certified Implementation Specialist – Customer Service Management Certified Application Developer Desired ServiceNow Certifications: Certified Technical Architect (required or must achieve in first year) Certified ITSM, ITOM Additional information For positions in this location, we offer a base pay of $148,900 - $260,600 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge. At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust. We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view. By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world. We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference. If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS. A Customer Success Manager will take the customer facing role and is responsible for Success through the leadership and effective orchestration of a large virtual team, management of program deliveries and strong senior customer relationships. The prevailing business priority is the customers’ successful adoption and productive use of IFS products and services, helping customers discover new features and enabling them to become long-term users. The Success Manager is front-and-center with our customers and partners, understanding their desired outcomes, driving customer satisfaction and loyalty through a strong relationship, and leveraging business outcomes by value realization on the fundamental reason why the solution was purchased and supporting their digital journey through modernization and empowering them to achieve more. Delivery project experience in customer-facing roles (IFS preferred) Industry depth and experience in multiple industries, including but not limited to Manufacturing. Has familiarity and perspective on respective industry-related trends, operating KPIs, and value drivers Strong acumen on delivery methodology and delivery service offerings Owning and intently focused on IFS end-customer experience with products and services; noting that some products and services influencing the experience are from third-parties and/ or Partners Highlighting and actioning delivery-related risk at IFS’s end-customers for both IFS GCS-led delivery as well as Partner-led delivery Ability to lead through influence and trust both internally within IFS and externally with Customers and Partners Knowledge of the Business Value Assessment (BVA) tools and overall process. Ability to develop Value Metrics and measure the outcome of the Success program with the Customer or Partner   Understanding of subscription services and able to support renewal process of both services and licenses with engagement required to secure revenue. Leading executive steering committee meetings with customers and communication to IFS SLT on progress. Driven to secure IFS references and regular reporting through the VOC process. Communication and collaboration with Sales on any potential upsell opportunities. Communication with Global Delivery SLT on any potential escalations needed.   Fluency in English and local language (verbal and written). Ability to navigate within other IFS departments such as Support, R&D, and Sales. Passion for creating strong and trusted customer relationships, with a focus satisfaction and exceeding expectations. Bachelor’s degree, master’s degree or equivalent work experience in a relevant field. Active listening, strong interpersonal communications, and relationship building. Excellent communication and relationship management skills. Experience in building, maintaining, and evolving relationships with executives. Domain knowledge of IFS Applications. What We’re Offering Salary Range:  $125,000 - $140,000 plus bonus Flexible paid time off, including sick and holiday Medical, dental, & vision insurance 401K with Company contribution Flexible spending accounts Life insurance and disability benefits Tuition assistance Community involvement and volunteering events We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. Operations Specialist (Field Performance) Location: Mahwah, NJ Salary + Bonus + Monthly Vehicle Allowance Field Based | Travel up to 80% Position Overview MSX International is looking for an Operations Specialist to support automotive dealerships in improving service operations, customer experience, and overall performance. This role works directly with dealership teams to identify improvement opportunities, provide coaching, implement best practices, and help achieve business objectives. Key Responsibilities: Assess dealership service operations and identify opportunities to improve efficiency and performance. Coach and support dealership staff on customer service, sales techniques, and operational best practices. Partner with dealership leadership to develop and implement improvement plans. Monitor progress and provide ongoing guidance to help dealerships achieve performance goals. Document observations, actions taken, and recommendations following dealership visits. Track and analyze key performance metrics to measure success and identify areas for improvement. Promote best practices that enhance customer satisfaction, business results, and operational effectiveness. Build strong relationships with dealership personnel and influence positive change. This position offers the opportunity to make a direct impact on dealership performance, customer satisfaction, and business growth through coaching, consulting, and operational support. Experience in automotive dealership operations, fixed operations, or aftersales/service environments. Strong coaching, mentoring, and relationship-building skills. Ability to analyze performance data and develop actionable improvement plans. Excellent communication and presentation skills. Experience implementing customer service and sales best practices. Ability to work independently, manage multiple priorities, and drive results. Proficiency with Microsoft Office and other PC applications. Ability to travel regularly to dealership locations. High School Diploma or GED required; Bachelor's degree preferred. Preferred Skills Knowledge of dealership fixed operations, service departments, and business performance metrics. Experience influencing teams and gaining buy-in for process improvements. Ability to analyze financial and operational data to support business decisions. Experience training and coaching service advisors, technicians, and dealership staff. Comprehensive benefits package available, including BCBS health insurance beginning the first day of the month following your hire date, a 401(k) plan with company match, and dental and vision insurance coverage. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $60k to $74k based on current experience. MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

CapTech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. At CapTech, we’re passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country. As a DevOps engineer you will work within the engineering team to drive the way we deploy, verify and monitor applications and services. In addition to hands-on systems engineering, you will work with all stakeholders to help define DevOps processes and shape the development culture. You will assist in the ongoing improvement of continuous integration tools, environment provisioning, and development workflows. You will ensure that we have appropriate levels of monitoring and alerting set up for all our applications across our mix of physical servers, private and public cloud. Specific responsibilities as DevOps Engineer include: Build strong relationships across development and operations teams to understand the code, its dependencies, and the infrastructure on which it runs.  Build and maintain systems that will monitor all aspects of the application and the infrastructure.  Lead the definition of the team’s strategy for SDLC automation, configuration management, and release management.  Be the team expert in deployment strategy (CI/CD) and automation.  Contribute to software development as needed. Required Qualifications: Experience with source code management tools such as Subversion and Git.  Proficiency with at least one modern programming language such as Java or .NET. Proficiency in cross-platform scripting languages and build tools (ANT, Artifactory, Groovy, Maven, MSBuild, Nexus, NuGet).  Experience deploying and administering Continuous Integration tools such as Jenkins, TFS, TeamCity or Bamboo.  Experience creating infrastructure automation solutions with tools such as Terraform, CloudFormation, Ansible, Chef, Puppet, etc.  Experience and understanding of Agile development.  Experience troubleshooting distributed systems.  Preferred Qualifications: Experience with automated testing solutions for unit testing, integration testing, and system testing.  Understanding of strategies for providing high availability and security.  Understanding of deployment strategies using container orchestration tools such as Kubernetes, Amazon ECS, etc.  Experience with XaaS like Amazon Web Services, Azure, OpenShift.  Excellent communication and collaboration skills.  Must be self-directed and thrive in a fast paced and collaborative culture. RWe want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions.  You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way.  Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we’ve launched extended benefits to help meet our employees’ needs. Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities.  401(k) Matching – Generous matching and no vesting period to help you continue to build financial wellness CapTech is committed to providing a flexible work environment and helping our employees achieve a work-life balance that suits their individual needs. Employees must be available to work onsite in a client location or a CapTech office as requested. We allow CapTech employees to work remotely when compatible with CapTech and client needs. CapTech supports Equal Pay for all. In addition, in the State of Virginia, we are committed to Equal Pay for ALL in accordance with the Virginia Transparency Law. Compensation for this role will be commensurate with the candidate’s skills, total relevant experience, job level, and geographic location. The base pay range for this role is: $90,000 - $190,000. CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values.  We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our Diversity, Inclusion and Belonging efforts, click  HERE . At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.

We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defense and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life Help shape the future of health Health and life sciences (HLS) organizations are at the heart of a rapidly evolving healthcare landscape. Pharmaceutical, biotech, medtech, and healthcare organizations must respond to changing patient expectations, scientific advances, digital innovation, and increasing pressure to deliver better outcomes more efficiently. At PA, our Operating Model team helps these organizations translate strategy into action by designing operating models, organizational structures, governance, capabilities, and ways of working that enable innovation, growth, and lasting impact. Combining business design, transformation, technology, and human-centered thinking, we help clients build organizations that are ready for the future of health. What you'll do As an Operating Model Consultant, you'll work alongside multidisciplinary teams to solve complex business challenges and help HLS clients transform how their organizations operate. You'll contribute to high-profile transformations while developing expertise in health and life sciences operating design and business transformation. Our OpModel Consultants are responsible for: Designing future-state operating models, including organizational structures, governance, capabilities, and ways of working. Analyzing complex business challenges and developing practical recommendations, business cases, and transformation roadmaps. Facilitating stakeholder discussions and workshops, working with clients from operational teams to executive leadership. Assessing organizational capabilities, operating models, and ways of working to identify opportunities for improved performance and transformation. What you’ll gain Exposure to complex, high-impact client challenges across the health and life sciences sector. Opportunities to work alongside experts in healthcare, life sciences, strategy, transformation, technology, and innovation. A structured development pathway focused on business and operating model design. The opportunity to help shape our growing team while developing expertise across pharmaceutical, biotech, medtech, and broader healthcare organizations. Learn more about our  Operating Model  team and the work we do in  Health  &  Life Sciences  on our website. What we’re looking for Successful candidates will come from consulting, healthcare, life sciences, transformation, business analysis, organizational design, or strategy backgrounds. You have at minimum 2+ years of professional experience in consulting, health and life sciences, transformation, or a related industry role. We’re open to early-career professionals and career transitioners, but this is not an entry-level position. You’ve supported clinical, R&D, medical, regulatory, commercial, or enterprise transformation initiatives within pharmaceutical, biotech, medtech, or healthcare organizations. You possess strong analytical and problem-solving abilities with excellent communication, facilitation, and stakeholder management skills. You consistently synthesize complex information into clear recommendations and insights. You’re known to be proactive and have a desire to solve difficult challenges with creativity and structure. Experience in the following areas is a key indicator that you’ll be a strong match for our team: Pharmaceutical, biotech, healthcare, and patient-centered operating models and organizational design Clinical development, R&D, or commercial transformation Governance, capability, and process design Enterprise and technology-enabled transformation Change delivery, product ownership, or agile ways of working Hybrid working:  Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples’ working lives by giving them access to unique people and growth opportunities and purpose-led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world’s most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. Find out more about Life at PA  here . Benefits:  We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Group medical insurance Health Savings Account with company match Teladoc and informed Nurse line resources Long term care plan Group dental insurance Vision plan 401(k) Savings Plan with company profit sharing contribution Commuter and Parking tax-savings benefit 15 days paid vacation days with the opportunity to buy five additional days 10 paid Holidays plus 10 paid sick days Company and Voluntary income protection benefits Gym and health incentive reimbursement Pet and legal insurance Plans Employee Assistance Plan Annual performance-based bonus We’re committed to advancing equality.  We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations:  Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on  recruitmentenquiries@paconsulting.com Compensation:  In compliance with Colorado’s, New York’s, Illinois’s, & Massachusetts's Equal Pay Transparency Act, PA is required to provide a reasonable salary range for this role.  This salary range is specific to Massachusetts, New York, and Illinois and is commensurate with experience, market data, applicant skills, internal equity and/or degrees/certifications.   Salary Range: $115,800 - 121,900 #LI-LM1