Clinical Services Jobs

company About the Company Neuronetics, together with Greenbrook Mental Wellness Centers, delivers innovative mental health treatments through FDA-cleared NeuroStar® TMS and Spravato® therapies. Our mission is to expand access to life-changing care, combining cutting-edge technology, compassionate patient support, and clinical excellence to improve lives every day. Join us in making a meaningful impact in the rapidly growing mental health field. role Greenbrook Mental Wellness Centers | Full-Time | Multi-Site Clinical Operations Rotates between clinic sites 2–3 days per week; mileage reimbursement provided Are you a healthcare operations leader who thrives in a fast-paced environment and is passionate about supporting both patients and teams? Greenbrook Mental Wellness Centers is seeking a Clinic Supervisor to provide operational leadership and hands-on support across our Northern Virginia clinics. In this role, you'll partner with Behavioral Health Technicians, providers, and clinic staff to deliver an exceptional patient experience while driving operational excellence, team development, compliance, and clinical consistency across multiple locations. Location: Northern Virginia (Reston, Ashburn, Alexandria, Fairfax & Tysons) Travel: Regular local travel between clinic locations required. Why Greenbrook? At Greenbrook, we're transforming mental healthcare through innovative treatments that help patients reclaim their lives. Join a mission-driven team where you can make a meaningful impact while growing your career. Competitive pay that recognizes your experience and leadership. Comprehensive benefits including medical, dental, and vision coverage. Generous PTO and paid holidays to support work-life balance. Career growth opportunities within a leading mental health organization. Supportive team environment focused on collaboration and clinical excellence. Meaningful work helping patients access life-changing mental health treatments. Innovative care models utilizing TMS and Spravato® therapies. Direct impact on clinic operations, team development, and patient outcomes across multiple locations. What You'll Do Lead and support daily operations across multiple Northern Virginia clinics. Provide guidance and hands-on support to Behavioral Health Technicians and providers, including patient treatment support as needed. Train, coach, and mentor new and existing team members. Coordinate provider schedules and staffing resources to ensure continuity of care. Support TMS and Spravato® workflows, training, audits, and compliance activities. Monitor clinic performance, documentation, and operational standards. Partner with regional leadership to improve workflows and drive operational consistency. Help resolve patient and staff concerns with professionalism and a solution-oriented mindset. Who You Are A hands-on leader who enjoys coaching teams and supporting clinic operations. Passionate about delivering exceptional patient care and experiences. Organized, adaptable, and comfortable managing multiple priorities. A strong communicator who collaborates effectively with staff, providers, and leadership. Committed to quality, compliance, and continuous improvement. Motivated by making a meaningful impact in mental healthcare. Required Qualifications 3+ years of leadership, supervisory, or management experience in a healthcare, behavioral health, or clinical setting. Strong communication, organizational, and problem-solving skills. Experience training, coaching, and supporting staff development. Ability to travel regularly between our Northern Virginia clinic locations. Preferred Qualifications Bachelor's degree in Healthcare Management or a related field. Experience with TMS and/or Spravato® treatment operations. Multi-site healthcare operations experience. Ready to make an impact? Apply today and help us advance mental wellness across Northern Virginia! *Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time. *We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans. Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Greenbrook makes hiring decisions based solely on qualifications, merit, and/or business needs at the time. Benefits Statement:  Selected candidate will be eligible to participate in the Company’s employee benefit plans, which currently include: health insurance; dental insurance; vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid short term disability and long term disability insurance; participation in a 401(k) savings and investment plan with company contribution; and paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time. Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual. If applicable and required under state law, the successful candidate will also be eligible for paid sick leave. These benefits are subject to plan terms, company policies and are subject to change. GBSP25

company About Us Neuronetics, together with Greenbrook Mental Wellness Centers, delivers innovative mental health treatments through FDA-cleared NeuroStar® TMS and Spravato® therapies. Our mission is to expand access to life-changing care, combining cutting-edge technology, compassionate patient support, and clinical excellence to improve lives every day. Join us in making a meaningful impact in the rapidly growing mental health field. role Case Manager - TMS & Spravato® Patient Care Coordination Location: Clinic-Based in Columbia, MD Department: Patient Access – Care Coordination Why Join Greenbrook? At Greenbrook Mental Wellness Centers, you'll make a meaningful impact on patients' lives while helping deliver innovative mental health treatments. Join a collaborative, patient-focused team with opportunities for growth and development. We're looking for a compassionate, organized, and proactive Case Manager to serve as the primary point of contact for patients throughout their treatment journey. In this highly collaborative role, you'll coordinate care, manage scheduling, support insurance and authorization processes, and help patients overcome barriers to treatment. If you're passionate about patient advocacy, thrive in a fast-paced environment, and enjoy solving complex challenges, we'd love to hear from you. We offer Meaningful work that directly impacts patients' mental health and well-being in a collaborative, compassionate, and patient-focused environment Opportunities to develop expertise in innovative mental health treatments while enjoying autonomy, ownership, and career growth opportunities within a growing organization Competitive pay of $25-27/hr based on experience and education Comprehensive benefits package, including medical, dental, and vision insurance; 401(k) with company match Paid Time Off (PTO) and paid holidays What You'll Do Guide patients through their treatment journey, providing a seamless and supportive experience from consultation to completion Coordinate appointments, provider schedules, authorizations, specialty pharmacy activities, and treatment readiness requirements Monitor patient progress, address barriers to care, and collaborate with cross-functional teams to keep treatment plans on track Maintain accurate documentation, financial estimates, and patient records within CRM and EHR systems Respond to patient inquiries with empathy, professionalism, and urgency while delivering exceptional service Support high-quality patient outcomes while ensuring compliance with operational, coverage, and treatment requirements Qualifications Required High School Diploma or equivalent required combined with 3-5 years of experience in clinical case management, patient care coordination, direct patient care, or a related healthcare setting Experience using EHR systems and Microsoft Office applications (Outlook, Word, and Excel) Strong communication, organizational, and patient service skills with the ability to manage multiple priorities Preferred Associate's or Bachelor's degree in a healthcare-related field, with experience in patient care coordination, case management, or healthcare operations Experience with CRM systems (Salesforce preferred) and knowledge of insurance benefits, prior authorizations, healthcare scheduling, specialty pharmacy, or Buy & Bill processes Experience in behavioral health, specialty healthcare, TMS, Spravato®, or other specialty treatment programs preferred What Makes You a Great Fit? Passionate about delivering exceptional patient care and customer service with empathy and professionalism Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment A proactive problem-solver who takes ownership and finds effective solutions Collaborative, adaptable, and quick to learn new systems, processes, and ways of working Join Us! Bring your passion for patient care to a team dedicated to improving mental health outcomes. Apply today and help patients navigate treatment with confidence, compassion, and support. *Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time. Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Greenbrook makes hiring decisions based solely on qualifications, merit, and/or business needs at the time. *We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans. Benefits Statement:  Selected candidate will be eligible to participate in the Company’s employee benefit plans, which currently include: health insurance; dental insurance; vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid short term disability and long term disability insurance; participation in a 401(k) savings and investment plan with company contribution; and paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time. Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual. If applicable and required under state law, the successful candidate will also be eligible for paid sick leave. These benefits are subject to plan terms, company policies and are subject to change. GBSP25

company About Us Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA-cleared NeuroStar® TMS and Spravato® therapies for major depressive disorder and treatment-resistant depression across 95+ clinics nationwide. Together, we’re expanding access to life-changing care—combining cutting-edge technology with clinical expertise to make a real impact in the mental health space. role Transform Lives: Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician in Columbia, Maryland! Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts scheduled during our hours of operation, 7am-7pm. Why Greenbrook? Meaningful Impact: Directly contribute to improving the lives of patients through innovative treatments. Competitive Compensation: Starting pay range at $22/hour, with final compensation determined based on education and experience. Comprehensive Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage. Growth and Development: Receive specialized training and certification in TMS and esketamine therapy. Collaborative Environment: Work alongside a supportive and dedicated team committed to exceptional patient care. Location: Will be based primarily based in our Columbia, MD, center but will be required to provide coverage in other area centers as needed. Reliable personal transportation is required to travel between centers. Your Role: Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort. Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures. Support operational efficiency: Understand and assist with insurance and billing processes as needed. What We're Looking For: Minimum Qualifications: High School Diploma and an equivalent clinical certification, combined with significant relevant work experience in patient care or in fast paced in-person patient care or customer care/service roles. Preferred Qualifications: Bachelor's Degree in a Human Services field; and at least the equivalent of one year of healthcare work or internship experience. Technical & Clinical Skills: Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD preferred). Strong communication skills (both verbal and written) required. Strong grasp appropriate patient/provider boundaries required. Knowledge of insurance payers and medical necessity guidelines (a plus). Physical & Other Requirements: Ability to stand for extended periods. Basic Life Support (BLS) certification (provided). Reliable personal transportation to travel between centers is required. Our Ideal Team Member: Proactive Collaborator: You take ownership, are flexible, find solutions, and communicate confidently with physicians and other clinic staff. Patient-Centered Professional: You prioritize patients, have strong integrity and work ethic, and offer professional feedback. Detail-Oriented: You are meticulous, organized, and consistently accurate, even with high workloads. Reliable Transportation: Reliable personal transportation is required travel between centers. Over 16 million Americans are affected by depression. Greenbrook is changing the way that depression is treated, and YOU can be part of making a positive difference in the lives of patients by joining our amazing team! Who are we: To learn our WHY : https://youtu.be/yrr-wlFftT0 | Patient stories on HOW we transform lives: https://www.greenbrooktms.com/patient-stories *Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time. Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Greenbrook makes hiring decisions based solely on qualifications, merit, and/or business needs at the time. We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans. Benefits Statement: Selected candidate will be eligible to participate in the Company’s employee benefit plans, which currently include: health insurance; dental insurance; vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid short term disability and long term disability insurance; participation in a 401(k) savings and investment plan with company contribution; and paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time. Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual. If applicable and required under state law, the successful candidate will also be eligible for paid sick leave. These benefits are subject to plan terms, company policies and are subject to change. GBSP25