Senior Living Client Services Manager
Company Name
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Harrisburg, PA 17111 | 40.269631385 | -76.789523851
Basic
Posted about 17 hours ago
Client Services Manager – Senior Living Home Health
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Harrisburg, PA Senior Living Office .
Are you looking for a rewarding career opportunity in a growing healthcare industry? As a Client Services Manager, you'll play a key role in coordinating high-quality home health services while building meaningful relationships with clients, families, referral partners, and your team.
The Client Services Manager will:
Deliver exceptional customer service and coordinate high-quality home health services
Manage client service coordination and address emergent scheduling and staffing needs
Oversee and proactively grow an assigned caseload through relationship-building and service excellence
Build and maintain strong relationships with clients, families, referral sources, payors, and community organizations
Foster strong, collaborative relationships with office and field staff
Monitor key operational and financial metrics, including admissions and referral outcomes
Partner with Clinical Managers to provide support and supervision to field employees
Contribute to office growth, client satisfaction, and overall operational success
Qualifications:
Bachelor's degree required
Prior knowledge of or experience with Medicare and OASIS a plus
Previous medical office, healthcare, or home care experience preferred
Prior supervisory or leadership experience is a plus
Demonstrated success in achieving goals and taking on increasing levels of responsibility
Ambition and desire to grow and advance within the organization
Excellent communication, organizational, and interpersonal skills
Ability to manage multiple priorities in a fast-paced environment
BAYADA Offers:
Competitive salary
Comprehensive medical, dental, prescription, and vision insurance
Paid holidays, vacation, and sick time
Tuition reimbursement opportunities
401(k) with company match
Employer-paid life insurance
Direct deposit
Employee Assistance Program (EAP)
Ongoing professional development and career advancement opportunities
Join BAYADA and become part of a collaborative team dedicated to delivering exceptional care while helping clients live safely and independently in the comfort of their homes.
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here .
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.