Carrier Sales Jobs

The Capacity Planning Specialist, Ground is accountable for putting a qualified carrier under every assigned ground shipment and for the appointment and dispatch structure that surrounds it. Working primarily in Descartes Aljex, with Open Dock for appointments and MacroPoint for tracking, the Capacity Planning Specialist sources and confirms coverage, completes dispatch, books pickup and delivery appointments, and ensures tracking is live before the truck moves. Through transit the role monitors ETAs against committed appointment windows and posts the milestones that drive downstream status.

The Capacity Planning Specialist, Ground is accountable for putting a qualified carrier under every assigned ground shipment and for the appointment and dispatch structure that surrounds it. Working primarily in Descartes Aljex, with Open Dock for appointments and MacroPoint for tracking, the Capacity Planning Specialist sources and confirms coverage, completes dispatch, books pickup and delivery appointments, and ensures tracking is live before the truck moves. Through transit the role monitors ETAs against committed appointment windows and posts the milestones that drive downstream status.

The Capacity Planning Supervisor, Ground leads the Capacity Planning Specialist team and is accountable for one outcome above all others: every shipment has a qualified carrier under it in time to meet the pickup window. The Supervisor owns assignment of carriers from a pool of qualified and vetted partners to ensure security, quality of service, appointment adherence, and dispatch standards that ensure highly reliable and secure service. The role also owns the cost side of the file after delivery — ensuring final carrier charges are confirmed within the required window so billing is never waiting on capacity. The Supervisor serves as the first escalation tier for the planners.

The Capacity Planning Supervisor, Ground leads the Capacity Planning Specialist team and is accountable for one outcome above all others: every shipment has a qualified carrier under it in time to meet the pickup window. The Supervisor owns assignment of carriers from a pool of qualified and vetted partners to ensure security, quality of service, appointment adherence, and dispatch standards that ensure highly reliable and secure service. The role also owns the cost side of the file after delivery — ensuring final carrier charges are confirmed within the required window so billing is never waiting on capacity. The Supervisor serves as the first escalation tier for the planners.