Administration & Customer Service Jobs

Utilize computer systems: SAP/Ariba, WBS, WCSS, EPIC, Google sheets and Microsoft Office. Review and process purchase requisitions, including receiving product, matching and approving invoices for payment, assisting the vendor throughout all stages of the order process, and ink.

• Purchase all job related materials except paper - cartons, cores, pallets, chipboard, atlas plates (including supplying vendor ready file for plate artwork and all specs), work with vendors for outsidework (covers) and other job related materials and production supplies
• Receive materials
• Invoice reconciliation
• Maintain carton inventory and new stock cartons
• General office duties:  phone calls, filing, email, data entry
• Assist managers and office employees with requests for supplies/materials.
• Assist with physical inventories – paper inventory, finished goods, raw material inventory, and fixed
• assets.
• Resolve purchasing issues with procurement specialist.
• Product claims as needed
• Blocked Invoices
• Check Requests Xerox and Peak Printers – repair calls and supplies for all printers – peak yearlyreport – Xerox monthly invoices

Assist managers with projects as needed. 

Other duties as assigned. 

• HS Diploma or equivalent preferred with 2+ years of relevant customer service/administrative/operational support in manufacturing operations or office environment directly related to the duties of the job, .
• Requires very good knowledge of general administrative/manufacturing operations procedures and knowledge of job specific processes to successfully execute and complete the more progressive/complex duties of the job.
• Ability to follow company policy and understand any rules or regulations governing the work being completed and impact work has on department or company.
• Requires excellent knowledge of functional area(s) related to the job.
• Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job.
• Must have working knowledge of systems such as MS Office and/or MAC as well as the Google Suite or other programs specific to the job in order to complete job duties successfully.
• Must have excellent oral and written communication skills to communicate effectively across departments when completing assignments.
• Must have strong organizational skills with ability to manage deadlines and prioritize workload and make adjustments to meet business needs.
• Must be able to work weekends and holidays as needed.

All your information will be kept confidential according to EEO guidelines.

RRD's current salary range for this role is $42,400 to $60,000/ year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

 

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.