Accounting Technician Jobs

This position is located within the Resource Management Directorate, Finance Department in the Accounting Section, located at the Captain James A. Lovell Federal Health Care Center (FHCC), North Chicago, Illinois; a 1c complexity facility. The Lovell FHCC is larger than just a single facility, but rather a system of facilities throughout Northeastern Illinois and Wisconsin which provide medical and dental services to U.S. Military Veterans, Recruits, Active-Duty, and eligible beneficiaries. MAJOR DUTIES Financial Data Review/Verification The Accounting Technician troubleshoots complex situations and resolves complex problems by reviewing accounting data and documents for accuracy and out of balance conditions. The employee identifies and resolves a wide range of discrepancies by determining where errors have occurred and the cause(s) of the errors. Conducts extensive research before taking corrective action for all discrepancies found and decides the steps necessary to correct the problem(s), ensuring all corrective actions are completed. Provides guidance and assistance to lower graded technicians and assists them in solving problems. The employee examines and maintains financial accounts and accounting data. Classifies accounting transactions verifying the accuracy and completeness of the accounting data. Determines the general ledger accounts, journals, and subsidiary accounts affected, and the debit and credit entries to be made. Summarizes transactions and prepares control documents or other posting documents reflecting the entries to be processed. Has technical responsibility for the maintenance, auditing, and reconciliation of general ledger and subsidiary accounts, for the preparation of accurate and timely reports, and for the control of funds. Determines the nature of errors and adjusts in the correct appropriation to a variety of interrelated accounts. Researches, interprets, and verifies which appropriation and general ledger accounts a document and subsequent accounting transactions will affect; establishes routines for input of these transactions. The employee supports various financial systems, financial management, accountants, other accounting technicians, and voucher examination for the Lovell FHCC. This position is assigned unique and special nonrecurring projects. Performs preparation of accruals, adjusting journal entries, and recurring and nonrecurring monthly accounting reports as necessary. Reconciles accounting systems output with input for accuracy. Maintains control of funds obligated and funds expended. Analyzes accounting transactions to assure a proper audit trail. Reviews pending items and ensures that follow-up action is taken on all items pending for excessive periods of time. The following is a general description of what is to be accomplished: - Reviews documents for compliance with existing manuals, regulations, and station policies. - Certifies fund availability to cover all initiations, commitments, and obligations. - Prepares correspondence concerning the status of outstanding obligations. - Matches disbursing documents with obligation data; verifies accuracy and completeness of data and ensures that equipment, materials, or services have been received. - Reconciles open obligations monthly with Financial Management System reports. - Maintains and reconciles separate accounts for the North Chicago VAMC. Maintains the following programs as assigned: Suspense, General Post Fund, Patients Funds, CWT/TR, House Staff, Daily Deposits/Debit Memos, 224 Accounts, Agent Cashier Monitors, Equipment, Real Property, Federal Advances, Bulk Issue Offsets. Travel Support The employee serves as alternate Agency/Organization Program Coordinator (A/OPC) performing duties associated with the Government Charge Card Program. Responsible for performing A/OPC duties only during the absence of the principal A/OPC. The A/OPC is authorized to request that the Transportation Management Center (TMC) establish new accounts and close accounts. Agent Cashier Activities The employee serves as an alternate Agent Cashier (Class "A"), a category of disbursing officers authorized to make payments from advanced funds. Responsible for performing agent cashier duties only during the absence of the principal agent cashier. Interprets, applies, and issues instructions concerning the Department of Treasury regulations pertaining to Cash Management Programs (e.g., Disbursements and Collections; Credit Card Collection Network (Visa, MasterCard, Diners Club Activity, etc.; Over-the-Counter Channel Application (OTCnet); Cerner, Integrated Funds Distribution Control Point Activity Accounting & Procurement (IFCAP); and Collections Information Repository (CIR). Accountable for proper disbursement, receipt, and deposit of all public and private funds for the organization, in accordance with regulations of the Department of Veterans Affairs and the U.S. Treasury. Work Schedule: Monday to Friday 7:30am - 4:00pm Telework: Ad-hoc. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Accounting Technician/PD25007A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not authorized To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/26/2026. Individual Occupational Requirements: There are no Individual Occupational Requirements for this series. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: examine all accounts in order to analyze and detect trends and problems that affect the overall operations of accounting Knowledge of various accounting systems software package applications and computer systems and contents to resolve problems of processed transactions Knowledge of related financial regulations and rulings covering diverse types of transactions to typically function as a technical authority for resolution of an extensive range of problems or issues Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary, but some walking, bending, and lifting is required as in a normal business environment. Work Environment: Work is performed in a normal office setting. There is pressure to meet mandatory deadlines of monthly,quarterly, and year-end reports and processing For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

WHAT IS CHIEF FINANCIAL OFFICER (CF)? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): CFO -Deputy CFO, Senior ACFO Financial Management, ACFO Revenue Financial Accounting, Revenue Accounting Operations REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS As a Front Line Manager you will: Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work. Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action. Give advice, counsel or instruction to employees on work and administrative matters. Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions. Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate. Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases. Identify developmental and training needs of employees, providing or arranging for needed development and training. Initiate ways to improve production, work processes and/or to increase the quality of the work directed. The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Plans and directs complex accounting transactional, systems, or reporting work to be accomplished by subordinate technicians, sets and adjusts short-term priorities, and prepares schedules for completion of work to ensure maximum productivity and efficiency throughout the work unit Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Gives advice, counsel, or instruction to employees on both work and administrative matters related to aspects such as accounting systems and processing, policy/procedure, and/or reporting requirements. The accuracy and efficiency of the work performed by accounting technicians directly affects and supports the Revenue Accounting Operations office, through ensuring that transactions and reports comply with all agency/federal regulations and guidelines, and systems are properly maintained and updated. Interviews candidates for positions in the unit; recommends appointment, promotion, or reassignment to such positions. STANDARD POSITION DESCRIPTIONS (SPD): PD25429 Visit the IRS SPD Library to access the position descriptions. Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. QUALIFICATION REQUIREMENTS: To qualify for this position, you must meet the qualification requirements outlined below: SPECIALIZED EXPERIENCE: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service that demonstrates the required managerial skills and technical competence required to perform the job. To be qualifying for this position your experience must include: Experience reviewing and reconciling consolidated subsidiary ledgers with general ledgers, researching discrepancies, and managing complex financial adjustments. Experience reviewing and analyzing accounting transactions, financial reports, and ledger accounts to ensure accuracy, completeness, and compliance with applicable accounting policies, procedures, and regulatory requirements. Experience analyzing accounting data and financial records to identify discrepancies, determine root causes, and implement or recommend corrective actions to improve the accuracy and integrity of financial information. Experience providing technical guidance on accounting systems, financial reporting requirements, and accounting procedures to ensure consistent application of financial policies and processes. Experience evaluating accounting operations and financial processes to identify efficiencies, strengthen internal controls, and recommend improvements that enhance the quality and effectiveness of financial reporting. Experience reviewing and verifying financial transactions and accounting activities to ensure compliance with established accounting standards, internal controls, and financial management requirements. AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens" For more information on qualifications please refer to OPM's Qualifications Standards. Go to Understanding the IRS Paybands for GS/IR conversion. Supervisory Probationary Period - Subject to a 1-year supervisory or managerial probationary period (unless already completed). Government Credit Card - Obtain and use a Government-issued charge card for business-related travel. ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION

These positions are located in the Veterans Integrated Service Network (VISN 2 HSA 2.1) Centralized Finance Service (CFS) in Roanoke, VA. The primary purpose of the Accounting Technician position is to perform a variety of functions, including maintaining accounts and documents, analyzes, examines, communicates payables, receivables, obligations, financial, administrative, decision making, technical and clerical level work. ***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-7. At the GS-6 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-7. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher level work, and availability of funds. Duties will include, but may not be limited to the following: Evaluates/examines daily the accuracy and validity of the documentation gathered. Gathers information daily of the financial/administrative nature from multiple financial sources and accounting systems, both internal and external. Compiles data into understandable forms and reports for management. Presents forms and reports by way of spreadsheets, word documents, and PowerPoint presentations. Audits and maintains financial accounts, and accounting data, as well as classifying accounting transactions. Receives, evaluates, processes, and reconciles payments for purchase orders (supplies, services, inventory, lease agreements, etc.). Researches, interprets, and audits which accounts a document and subsequent accounting transactions will affect. Documents financial transactions to assure a proper audit trail. Helps establish payment plans, reviews payment plans and accepts or rejects proposed payment plans in accordance with policy. Analyzes, initiates and forwards the analysis of Accounts Receivables for higher level review which involves communication and problem solving with various individuals. Serves as principal point of contact for medical center clients/customers regarding accounts receivable and payables. Performs other related duties as assigned. Work Schedule: Full-Time, Monday - Friday 7:45am - 4:30pm, includes 2-15 minute breaks and 45 minute lunch. Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not Approved To qualify for this position at the GS-6 level, you must meet the following requirement: SPECIALIZED EXPERIENCE GS-6: At least one full year of specialized experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the work of this Accounting Technician position. To be creditable, this experience must have been equivalent to at least the GS-5 grade level in the Federal service. Specialized experience includes performing accounting/financial activities, or handling cash transactions (i.e., Bank; Retail; etc.); using computer systems, databases, and software to gather data, create correspondence; and providing customer service, communicating with customers both verbally and in-writing. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. To qualify for this position at the GS-7 level, you must meet the following requirement: SPECIALIZED EXPERIENCE GS-7: At least one full year of specialized experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the work of this Accounting Technician position. To be creditable, this experience must have been equivalent to at least the GS-6 grade level in the Federal service. In addition to the specialized experience described above for the lower grade level, specialized experience includes performing clerical, assistant, or technician level work in support of financial functions and activities; and analyzing accounting/financial transactions, data, and documents for accuracy. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. A Quality Ranking Factor* has been requested by the facility to help determine which of the basically qualified applicants are likely to be better qualified for a position. The quality ranking factor for this position is: "Experience working with an automated accounting or financial management system such as a point of sale (POS), banking system, and/or business software" *Quality Ranking Factors are skills, knowledge, abilities, or other worker characteristics which could be expected to result in superior performance on the job. Quality ranking factors will not be used for screening but may be used as ranking criteria. Applicants with higher proficiency levels may rank above those with lower proficiency levels on a quality ranking factor. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work is primarily sedentary with some walking, standing and bending. The person in this position will be required to lift and move files/printouts. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

The Accounting Technician reviews and processes various accounting documents including customer and vendor transactions for all organizations within the Business Services Division Accounting Office. Responsible for the accuracy of accounting information and of the processing of financial documents, the employee organizes accounting transactions, maintains and reconciles accounts, closes accounts and prepares reports and statements, analyzes accounting data, and examines accounts. The Accounting Technician reviews and processes various accounting documents including customer and vendor transactions for all organizations within the Business Services Division Accounting Office, in the U.S. Naval Academy's Non-Appropriated Fund Instrumentality (NAFI), Annapolis, MD. Responsible for the accuracy of accounting information and of the processing of financial documents, the employee organizes accounting transactions, maintains and reconciles accounts, closes accounts and prepares reports and statements, analyzes accounting data, and examines accounts. Matches all invoices to receiving reports by purchase order number Verifies correctness of invoices and credits by comparing to receiving reports and charge back forms Prepares invoice apron forms for disbursements and verifies that all information on the forms is correct Processes invoices by keying into the accounting system of record Processes payments, double checking that the keyed information from the apron forms is correct and making corrections when necessary Assists in reviewing credit card reconciliation packages for the NABSD credit card program Assist other employees in solving reconciliation problems and provides instructions when necessary Maintains accurate vendor information Runs monthly reports and verifies accuracy Oversees accounting office maintenance issues, such as repairs to copier and postage machines Assists with special projects as needed and assigned Filing necessary to perform duties Performs cashier or teller duties in the absence of other personnel Assists the Accounting Officer with various administrative and accounting related tasks Will participate in the general administrative routine of the Accounting Department by determining supply needs of personnel and participating in the ordering process Assists accounts receivable technician with accounts receivable functions and programs. In the absence of the Accounting Officer the incumbent will operate independently. The incumbent is held responsible for accounting functions and programs. Performs other related duties as assigned In order to meet the basic requirement of the Accounting Technician position, NF-0525-03, you must meet one of the following requirements: a) Possess one (1) year of specialized experience in an Accounting, Financial, or Bookkeeping role that equipped you to perform successfully the duties of this position.; OR b) five (5) years of education beyond high school; OR c) three (3) years of general work experience. YOU WILL BE RATED ON THE FOLLOWING KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) FOR THIS POSITION: 1. Experience performing daily Accounts Payable and Accounts Receivable operations. 2. Hands-on experience processing transactions in an ERP/accounting system. Experience using any of the following is preferred: Sage, Oracle NetSuite, SAP, QuickBooks, Enterprise. 3. Demonstrated ability to accurately perform high-volume numerical data entry with minimal processing errors. 4. Proficiency using Microsoft Suite (MS Excel, MS Word) and Google Workspace (Google Docs, Sheets, Drive) to organize financial data and information. 5. Ability to research and resolve AP/AR discrepancies and POS system errors within standard 24-72 hour resolution windows.

This vacancy is for a GS-0525-9, Supervisory Accounting Technician located in the Department of Homeland Security, U.S. Coast Guard, Financial Service Center in CHESAPEAKE, Virginia. You will serve as a Supervisory Accounting Technician and be responsible for supervising Coast Guard-wide accounting functions, focusing on the payment of commercial and government vendors, as well as processing invoices for the USCG, TSA, and other DHS organizations. The main purpose is to act as a first-line supervisor responsible for bill payments and maintaining accounting records. Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include: Planning and directing work through Lead Technicians, setting short-term priorities, balancing work between units, and assuring quality and quantity of work. Applying experienced knowledge of accounting principles, appropriation law, procurement regulations and other regulatory guidance. Using Financial Management Systems to reconcile and interpret complex data sets and make complex adjustments as determined necessary. Responding to a wide variety of routine, unusual and complex questions generated from a large and diverse customer base. To qualify at the GS-09 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-07 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis. Providing supervisory control of team priorities, work assignments, scheduling, performance, and discipline. Leading accounting functions that may include conducting analyses, classification, adjustments, reconciliation, and other related activities. Using automated accounting systems to review transactions, balances, and perform related account management functions. Evaluating complex issues to provide solutions to internal and external stakeholders. NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. NOTE: Education cannot be substituted for experience at this grade level. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by the closing date of the announcement. Do NOT include the following types of information in your resume: Social Security Number (SSN) Date of Birth (DOB) Photos of yourself (if included on your resume you will not be considered for this position) Personal information: such as age, gender, religious affiliation, etc. Key Requirements: Must be a U.S. Citizen. Must be registered or exempt from the Selective Service. See www.sss.gov A one-year probationary period may be required. Under provisions of the Civil Service Reform Act, first time supervisors and/or managers will be required to serve a one-year probationary period. To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation. This position requires a Public Trust clearance. This is not a Bargaining Unit position. Time-in-Grade requirement must be met by the closing date of the vacancy. All Federal employees are required to have Federal salary payments made by direct deposit.

This vacancy is for a GS-0525-9, Supervisory Accounting Technician located in the Department of Homeland Security, U.S. Coast Guard, Financial Service Center in CHESAPEAKE, Virginia. You will serve as a Supervisory Accounting Technician and be responsible for supervising Coast Guard-wide accounting functions, focusing on the payment of commercial and government vendors, as well as processing invoices for the USCG, TSA, and other DHS organizations. The main purpose is to act as a first-line supervisor responsible for bill payments and maintaining accounting records. Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include: Planning and directing work through Lead Technicians, setting short-term priorities, balancing work between units, and assuring quality and quantity of work. Applying experienced knowledge of accounting principles, appropriation law, procurement regulations and other regulatory guidance. Using Financial Management Systems to reconcile and interpret complex data sets and make complex adjustments as determined necessary. Responding to a wide variety of routine, unusual and complex questions generated from a large and diverse customer base. To qualify at the GS-09 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-07 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis. Providing supervisory control of team priorities, work assignments, scheduling, performance, and discipline. Leading accounting functions that may include conducting analyses, classification, adjustments, reconciliation, and other related activities. Using automated accounting systems to review transactions, balances, and perform related account management functions. Evaluating complex issues to provide solutions to internal and external stakeholders. NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. NOTE: Education cannot be substituted for experience at this grade level. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by the closing date of the announcement. Do NOT include the following types of information in your resume: Social Security Number (SSN) Date of Birth (DOB) Photos of yourself (if included on your resume you will not be considered for this position) Personal information: such as age, gender, religious affiliation, etc. Key Requirements: Must be a U.S. Citizen. Must be registered or exempt from the Selective Service. See www.sss.gov A one-year probationary period may be required. Under provisions of the Civil Service Reform Act, first time supervisors and/or managers will be required to serve a one-year probationary period. To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation. This position requires a Public Trust clearance. This is not a Bargaining Unit position. All Federal employees are required to have Federal salary payments made by direct deposit.