Jobs at Pfizer

**Role Summary** All over the world, Pfizer colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives. The Associate Hospital Sales Health & Science Representative (AHSHR) is responsible to increase product awareness, educate customers and attain the goals of our Business Unit through fully remote / virtual customer interactions. The AHSHR is charged with relationship development and promotional efforts with U.S. customers and accounts. The AHSHR should possess strong business acumen and outstanding communications skills with an aptitude to develop in-depth expertise in virtual engagement settings, establish and build impactful relationships and exhibit strong promotional skills. They must understand and follow the call process for our BU including developing pre-call plans, executing calls, and conducting post-call analyses using all available digital and virtual tools. They must have the ability to work independently in virtual collaboration with cross-functional internal teams. Where applicable, the AHSHR should coordinate insights, learnings, and customer approach with in-field Health & Science Representatives or Specialists who call on Accounts in overlapping geographical areas. **ROLE RESPONSIBILITIES** + Engage with customers virtually, primarily from a dedicated Pfizer Site (Lake Forest), to compliantly grow the business and drive product demand by proactively providing solutions to achieve business objectives and needs + Generate product demand by educating customers and promoting the product, + Effectively build rapport with customers in fully virtual environment; develops a methodical approach toward calls (e.g., clear next steps and appropriate documentation, managing to KPIs); adapts approach based upon opportunities and insights; uses Total Hospital or Total Office call as required for assigned BU + Understands and uses approved promotional materials to support marketing message + Uses approved Pfizer resources to support customers, accounts, and patient's needs (demonstration units) and works effectively across multiple virtual engagement platforms based on customer preferences/compliance guidelines + Integrates guidance and insights from management/other support roles/technical solutions (e.g., content recommendation engines) into pre-call planning; proactive planning and optimization of call environment (Site location and work-from-home); able to effectively plan day-to-day work based on personal and customer schedules; collaborate effectively with other Customer-Facing (CF) colleagues and Associate Hospital Sales team members + Builds and demonstrates a mastery and utilization of all virtual tools and resources; effectively use calendaring tools, leadership goals, and personal insights to address customer priorities on outbound calls effectively + Appropriately support customers or accounts on relevant contract value opportunities and virtual in-services on ready-to-use delivery systems. + Discuss negotiated contract terms and contract options (where appropriate and with approved language); answer on-label questions + Learns to apply triaging protocols to create connections with appropriate SMEs using digital apps to send compliant messages for rapid responses; uses warm transfers for real-time hand-offs to cross-functional experts with some limitations + Stays current with all required training, including Compliance, and routinely enhance skills through self-study, development programs, conferences and / or training classes at local and/ or remote locations **BASIC QUALIFICATIONS** + Bachelor's degree with 0-3 years of relevant experience; OR an Associate's degree with four years of relevant experience; OR Six years of relevant experience with a high school diploma or equivalent + Goal-oriented individual with a strong desire to be in promotional role; have core skills of customer service orientation, initiative, planning and follow up, work management, and judgment/problem solving + Able to be on telephone or other virtual platforms for a full working day and speak clearly and effectively to all assigned customers + Demonstrated digital acumen + Must live within a commutable distance to assigned Pfizer Site location (Lake Forest) + Strong organizational and analytical skills are required and ability to analyze and draw relevant conclusions using available data and information + Demonstrates change agility; accountability; takes/seeks feedback; the ability to be connected to others; remote collaboration with cross-functional internal teams. + Market place and business acumen, stakeholder management; and understanding the business priorities + The ability to develop strong professional relationships / networks in a dynamic and challenging environment + Exceptional time management skills; intrinsically productive and scheduled, even in the absence of direct management oversight **Other Job Details:** + **Last Day to Apply:** May 13, 2026 + **Additional Location Information: Selected candidate will be located at our Lake Forest site. This is not a virtual role.** The annual base salary for this position ranges from $64,700 to $121,800. During initial new hire sales training, you will be classified as a salary non-exempt employee which entitles you to overtime pay. Upon your training certification, you will become an overtime exempt employee. In addition, this position offers an additional quarterly Sales Incentive bonus. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits| (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to any location outside of the United States. Relocation assistance may be available based on business needs and/or eligibility. Candidates must be authorized to be employed in the U.S. by any employer. U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future. **Sunshine Act** Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. **EEO & Employment Eligibility** Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned. Sales

**Use Your Power for Purpose** As a leading biopharmaceutical company, Pfizer is dedicated to the discovery and delivery of high value therapies across a variety of disease areas. It is our mission to bring innovative medicines to patients that significantly improve their lives, and our priority is to ensure patients have access to these medicines. The Health Technology Assessment (HTA), Value & Evidence (HV&E) team is responsible for ensuring patients have affordable, timely access to medicines and vaccines by advancing innovative value and evidence solutions to inform healthcare decision-making. The Director, HTA, Value & Evidence (HV&E) - Internal Medicine Early Pipeline will support the strategic goals of the Internal Medicine Division by driving optimal patient access for Pfizer's portfolio of obesity and non-obesity products in early pipeline. This role influences global business objectives by guiding strategic evidence development to ensure optimal patient access for obesity and non-obesity products. In collaboration with the asset development team, the Director will formulate HEOR strategy and conduct/oversee evidence generation activities, in particular, real-world data (RWD) studies and economic models for cost-effectiveness and budget impact, to support assets in the early pipeline phase and prepare for phase 3. The HV&E Director will be responsible for developing and executing against the global evidence generation strategy, including direct oversight of evidence generation activities and dissemination of technical deliverables. This position will be part of Pfizer's dynamic Global HTA Value and Evidence team and will have the important role of managing health economics and outcomes research (HEOR) to generate data to support patient access to obesity and non-obesity products, with a primary focus on obesity products in early clinical development. This position will be working closely with the Primary Care Global Access Strategy and Pricing (GASP) team, US Market Access team, cross-functional and country teams to foster a culture that promotes innovation and thrives on doing better for Pfizer's patients and society in general. **What You Will Achieve** In this role, you will: + Provide strategic input into clinical trial designs (e.g., patient populations, comparators, endpoints) and analysis to enable successful negotiations, reimbursement, and appropriate patient access with global payer and regulatory decision makers. + Lead the development of the evidence generation strategy to support the value of Internal Medicine assets (focus on obesity and non-obesity products) in the Primary Care Division, in close partnership with the cross-functional matrix team (e.g., medical, commercial, access strategy/pricing, statistics, clinical). + Lead the coordination of input from local country/regional teams on evidence needs and ensure that the input is appropriately incorporated into the evidence strategy to support global market access needs at launch and through lifecycle. + Lead the design and execution of global HEOR studies (e.g., network meta-analyses, non-interventional studies, economic models) from concept through publication. + Develop patient-reported outcomes strategy and incorporate humanistic and economic endpoints into clinical trials across all phases of product development to build comprehensive trial-based evidence aligned with overall asset strategy and to ensure global reimbursement and access requirements. + Partner with internal stakeholders to ensure appropriate customer-facing dissemination of HEOR materials per regulatory guidance and internal SOPs + Develop strategic partnerships and research collaborations with key external experts, healthcare policy makers, payers, and various academic and community oncology settings to support asset strategies. **Basic Qualifications:** Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact. + Graduate degree required (e.g. MSc, MPH, PhD) + 7+ years of experience with MSc/MPH/MBA degree; 5+ years with PharmD/PhD/DrPH in HEOR or relevant related fields (health economics, epidemiology, health services research, or other research-focused public health field) + Expertise in HEOR strategy, evidence development, fundamental health services research methods and tools, including health economic modeling, patient-reported outcomes, statistics, and real-world evidence studies including technical and methodological aspects of registries and observational study design, implementation, analysis and interpretation. + Capable of independently managing complex non-interventional study projects + Knowledge and understanding of drug development process + Excellent interpersonal skills required: ability to understand and respond to multiple internal and external customers + Excellent oral and written English communication skills + Demonstrated ability to assess anticipated value for projects/programs to ensure alignment to business priorities and prioritize accordingly + An "execution mindset" focused on getting things done quickly and simply + Strong project management abilities (contracting, budgeting, vendor management) essential. Demonstrated ability to manage multiple projects (multitask) involving complex processes, significant budget, competing deadlines and rapidly shifting priorities and expertise in stakeholder engagement + Leadership in cross-functional teams (e.g. influence medical, clinical, and commercial teams constructively and without conflict); strategic thinking, and ability to guide junior team members + Skilled in functioning within a matrix organization + Organized and detail oriented with the ability to anticipate needs and to work proactively to prioritize & address/resolve + Change oriented, comfortable responding to unexpected demands with tight timelines **Bonus Points If You Have (Preferred Requirements):** + Knowledge and experience in obesity / internal medicine space + Experience with HTA organizations such as NICE, CADTH, PBAC, ICER and other HTA groups + Previous experience with early-stage development, clinical trials, and patient-reported outcomes. + world study design and implementation + Experience with developing early economic models to inform early clinical development and early pricing + Experience in supporting global obesity / internal medicine launch + Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use **OTHER JOB DETAILS:** + Last Date to Apply for Job: **May 15th, 2026** + Ability to travel travel domestically and internationally + Ability to work in all US time zones + Location: US any Pfizer site or Europe any Pfizer site + NOT eligible for Relocation Package + This position is hybrid and requires working onsite 2 to 3 days per week \#LI-PFE The annual base salary for this position ranges from $176,600.00 to $294,300.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States. Relocation assistance may be available based on business needs and/or eligibility. Candidates must be authorized to be employed in the U.S. by any employer. U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future. **Sunshine Act** Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. **EEO & Employment Eligibility** Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned. Market Access

**Use Your Power for Purpose** The US Commercial organization, which is in the Global Hospital & Biosimilars organization, is comprised of over 200 products, spanning more than 10 therapeutic areas, with annual revenue of over $2.5B. The Director, Institutional Customer Marketing, Platforms will be directly responsible for marketing strategy and execution for Customer Engagement and New Business Opportunities and will partner with the Customer Marketing and Communications team and Hospital and Biosimilar portfolio leads to identify, promote, and provide marketing support for portfolio-wide disruptive business strategies and customer ventures to accelerate growth and innovation across the U.S. Hospital and Biosimilar businesses. The Director, Institutional Customer Marketing, Platforms is responsible for leading the development and execution of omnichannel marketing strategies for SOLU-CORTEF® and Ready-to-Use sterile injectable drug-device combination platforms that effectively reach and drive awareness among key sterile injectable customer audiences including hospital clinicians/pharmacy, Group Purchasing Organizations (GPOs) and Integrated Delivery Networks (IDNs) and achieve growth and sales objectives. In this role, the colleague will develop marketing and brand strategy plans based on data-driven insights, working collaboratively with agency as well as internal partners including portfolio, sales, and commercial analytics functions. This role will also be responsible for Surgical marketing for in market and impending launch(es). This role will also oversee management of Pfizer Hospital's digital presence and key platforms. This role is part of the Global Hospital & Biosimilars organization, which supports the marketing and customer communications for the US Hospital business including Sterile Injectables, Biosimilars and Surgical. The Director, Institutional Customer Marketing, Platforms, reports directly to the US Hospital Customer Marketing and Communications Lead. **What You Will Achieve** + Working closely with portfolio leads, analyze key market trends, customer needs, and competitive landscape to develop differentiated, omnichannel marketing campaigns and plans for Pfizer Hospital's Ready-to-Use platforms (e.g., NEXJECTTM, ACT-O-Vial, etc.) and Biosimilars to support business and product growth goals. + Manage execution of marketing plans including overseeing content and asset development and deployment, media strategy deployment, print and digital presence, etc. + Collaborate closely with customer-facing colleagues to ensure marketing assets and selling tools are fit-for-purpose and field colleagues are appropriately trained on their utilization. + Partner with US Hospital communications and marketing colleagues to ensure RTU brand priorities and content are reflected in pan-portfolio marketing efforts, including medical congresses/conventions, customer communications, and pan-portfolio marketing assets. + Develop and execute the US Hospital customer adboards in order to gain feedback on the customer experience. + Collaborate effectively with the Review Committee team, responsible for ensuring all materials are developed compliantly. + Assess marketing tactical performance and implement optimization strategies. Regularly solicit qualitative field force, customer and other key stakeholder input on marketing materials alongside quantitative key trends including utilization, customer engagement data, and industry/competitive trends to identify continuous improvement and optimization opportunities. + Manage budget, internal and external teams and agency resources necessary to drive implementation of Ready-to-Use marketing strategies and tactics. **Here Is What You Need (Minimum Requirements)** + Applicant must have a bachelor's degree with at least 8 years of experience; OR a master's degree with at least 7 years of experience; OR a PhD with 5+ years of experience. + Experience in pharmaceuticals, medical device or related industry and/or in Sales, Marketing or Communications. **Bonus Points If You Have (Preferred Requirements)** + Degree in Marketing or Communications preferred + Strong understanding of marketing best practices, strategy and tactical execution; ability to articulate and generate a strong brand vision and strategy and carry it all the way to tactical planning and successful execution across diverse channels in a dynamic marketplace. + Strong knowledge of healthcare and biopharmaceuticals industries. Preferred knowledge of hospital generics / sterile injectables and Biosimilars market. Preferred experience supporting sales teams (knowledge of sales tools, sales cycle, customer profiles, etc.). + Ability to manage multiple and diverse product lines and customer segments. + Understanding of financial performance measures and/or P&L management experience. + Experience working with agency partners and/or leading agency partner relationships, including agency budget management. + Strong project management experience; track record of reliable and timely marketing planning and execution. + Strong leadership skills; ability to influence others and lead without authority in a matrixed environment. + Proactive self-starter, able to work autonomously, manage multiple projects independently, work with tight deadlines and maintain professionalism under pressure. + Analytical and problem-solving skills, with a demonstrated ability to gather, understand, evaluate information from various sources and establish links between data, draw logical conclusions and provide appropriate recommendations in a timely manner. + Excellent written and oral communications skills, including presentation/PowerPoint skills. + Proven ability to work effectively and inclusively in teams with diverse internal and external stakeholders, including senior leaders; influence, negotiation and stakeholder management skills. + Team player. Entrepreneurial mindset. **NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS** 15-20% travel Work Location Assignment: Hybrid. The annual base salary for this position ranges from $162,900.00 to $271,500.00.* In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States. * The annual base salary for this position in Tampa, FL ranges from $146,600.00 to $244,400.00. Relocation assistance may be available based on business needs and/or eligibility. Candidates must be authorized to be employed in the U.S. by any employer. U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future. **Sunshine Act** Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. **EEO & Employment Eligibility** Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned. Mkt & Sales/Commercial Bus

**ROLE SUMMARY:** At a time of rapid market evolution, account consolidation, increasing account influence and a shift in the definition of value in the oncology marketplace, Pfizer Oncology has built a leading customer and channel management function supporting the Oncology Accounts Group and the National Accounts Team. The Pfizer Oncology portfolio has grown to 20+ products and includes market-leading breast cancer and prostate cancer medicines, emerging market leadership in bladder and blood cancers, a leading portfolio of precision medicines with complex diagnostic challenges and a mix of oral and IV products with very complex but different distribution and provider cost recovery dynamics. National Accounts customers, primarily community oncology contribute approximately half of Pfizer Oncology US revenue. This colleague will possess & apply a thorough understanding of our product portfolio, customers' aligned business priorities and how both are being impacted by oncology market evolution in order to develop effective customer and channel engagement strategies and tactics. The Director, Oncology Customer & Channel Management will be a key member of the Oncology organization focused on customer and channel strategy and execution in support of the full portfolio of products, with focus on our Orals. **RESPONSIBILITIES INCLUDE:** + Lead end to end support of National Accounts Orals contracting process in partnership with the National Accounts TL, NADs and cross-functional colleagues in Brand & Portfolio Marketing, finance, PA, USMA and legal. Includes project management, contract analytics, contract performance (QBRs, GPO Toolbox), and contract strategy and development. + Development & Management of a disciplined model for HQ execution on community oncology customer programs, promotional efforts and other initiatives. Serve as primary National Accounts liaison with Brand and Portfolio Marketing teams. + Delivering National Accounts customer promotional and programmatic opportunities to brand teams. Lead budgeting, make tactical planning recommendations with support from NADs, and ensure execution of such in collaboration with NADs and brand teams. + Develop subject matter expertise in oncology market dynamics, the community oncology business model and its threats and opportunities. Support continuous training and education of select HQ colleagues, KADs, and other CFCs on the rapidly evolving dynamics impacting patient care in oncology. + Co-development of comprehensive strategic account and stakeholder plans for National Oncology Accounts such as GPOs, Pathways organizations, etc. + Monitor promotional programs to ensure compliance + Support the National Accounts TL and OAG Lead for project based work. Includes support of Operating Plan, National & Regional Meeting support, and other strategic initiatives + The Director of Customer Marketing will align to headquarters stakeholders on behalf of the Accounts team to develop an aligned national account strategy that connects: National Account Directors, Brand Marketers, Portfolio Marketers, Contracting, PA, KAD + Develop and track KPIs and other metrics in collaboration with analytics teams + Ensure all compliance and operating SOPs are met with integrity + Manage organized customer budget, ensuring quarterly forecasts are developed and met **ORGANIZATIONAL RELATIONSHIPS:** + Reports to: Oncology National Accounts Team Leader. Liaises with: Oncology Portfolio Marketing, Brand Marketing Teams, Sales Leadership, Other OAG and National Accounts colleagues, cross BU Customer Marketing and KAD teams and other relevant cross-functional support teams **BASIC QUALIFICATIONS:** + Bachelor's degree required. MBA preferred + 8+ years channel management, strategic / operations planning and/or analytics/modeling experience + Track record of strong performance, teamwork, creativity + Strong strategic and analytical thinking abilities + Strong verbal and written communication skills + Acts decisively + Demonstrated execution and project management skills, with an ability to work very proactively and under tight timelines + Teamwork skills and ability to collaborate with colleagues from multiple functional areas + Strong Leadership experience preferred + Ability to manage and prioritize multiple activities **PREFERRED QUALIFICATIONS:** + Experience in the Oncology marketplace + Experience in account management or account management support functions + Managed Care or Customer Strategy experience and in depth understanding of the healthcare market **Other Job Details:** + Last date to apply is April 29, 2026 The annual base salary for this position ranges from $176,600.00 to $294,300.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States. Relocation assistance may be available based on business needs and/or eligibility. Candidates must be authorized to be employed in the U.S. by any employer. U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future. **Sunshine Act** Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. **EEO & Employment Eligibility** Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned. Marketing and Market Research

**ROLE SUMMARY** The Customer Service Support Analyst (CSSA) provides operational and analytical support to Customer Service teams across the Collegeville, Lake Forest, and Memphis sites. This role supports quality monitoring activities by evaluating Customer Service Representative (CSR) phone and email interactions with Health Care Professionals (HCP), consumers, distributors, wholesalers, and pharmacies using established metrics and procedures. The CSSA supports training and compliance activities related to the Order-to-Cash process for U.S. and Puerto Rico Customer Service. The role assists with performance-related initiatives by collecting, preparing, and analyzing data to support routine operational reporting and management review. This position works closely with Customer Service management and cross-functional partners by providing information, reports, and documentation in support of established processes. The role does not have direct reports and operates in a structured environment under guidance, applying defined procedures, business rules, and tools to complete assigned tasks accurately and consistently. **ROLE RESPONSIBILITIES** In this role, you will: + Monitor and evaluate our Customer Service Representatives' interactions via phone and email with health care professionals, consumers, distributors, pharmacies, and other stakeholders against established metrics to ensure the highest standards. + Provide coaching and feedback from these evaluations to team members and supervisors for continuous learning and performance discussions. + Review our strategies and team efficiency to effectively manage both planned and unplanned events, ensuring optimal use of our call center resources to meet business objectives. + Conduct on-boarding orientations for new hires, ensure they have access to essential systems, materials, and information on processes and policies, facilitating their transition. + Provide comprehensive ongoing training for all levels of Customer Service, creating and maintaining metrics to develop necessary training and ensure program success. + Create and maintain metrics to develop necessary training and ensure the success of the training program. + Collaborate with the management team to analyze practices and procedures as part of our continuous improvement efforts. + Assist workforce analysis, promoting consistency, best practices, and tactical guidance. + Design, perform, train and distribute routine reports required by management, including those for SOM Management, Sarbanes Oxley, and other ad hoc requests. + Assist in creating training documents for managing day-to-day tasks and work on streamlining and standardizing SOM processes and communications. **BASIC QUALIFICATIONS** Candidate demonstrates a breadth of diverse capabilities including: the ability to influence and collaborate with peers, develop and coach others, guide the work of stakeholders to achieve meaningful outcomes and create business impact. + Bachelor's degree with at least 2 years of experience **OR** master's degree **OR** associate degree with 6 years of experience **OR** HS diploma (or equivalent) with 8 years of experience. + Experience in a Customer Service or healthcare environment + Proactive and self-motivated with a commitment to continuous improvement + Good knowledge of MS 365 Office **PREFERRED QUALIFICATIONS** + Ability to work effectively in a team environment + Experience in SAP / Order to Cash environment. + Excellent organizational and time management skills + Excellent communication skills and level of English (written and spoken) + Bilingual in Spanish to support Puerto Rico phone and email interactions. Fluent in both reading and writing. + Experience with relational data base report development (e.g. SAP BI, Business Objects, etc.) + Experience in the pharmaceutical trade business, including order management and distribution operations. **OTHER JOB DETAILS:** + Last Date to Apply for Job: **April 28, 2026** + Work Location Assignment: Hybrid (Tennessee - Memphis, Pennsylvania - Collegeville, or Illinois - Lake Forest) The annual base salary for this position ranges from $79,400.00 to $132,400.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 7.5% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States. Relocation assistance may be available based on business needs and/or eligibility. Candidates must be authorized to be employed in the U.S. by any employer. U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future. **Sunshine Act** Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. **EEO & Employment Eligibility** Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned. Logistics & Supply Chain Mgmt

**ROLE SUMMARY** The Data and Analytics Solutions team, which is part of PGS (Pfizer Global Supply) Creation Center within the Chief Digital Office, is responsible for the development and management of all data and analytic tools and applications across PGS value streams. The team's focus is transforming PGS with trusted, AI-ready data, solutions & capabilities through robust Data Governance and AI technologies by automating processes, augmenting personas and accelerating insights to foster a Data-Driven culture. Join Pfizer Global Supply Digital as a Senior Manager, Logistics Data & Analytics. This role operates as a trusted functional partner to Global Logistics, owning complex data and analytics capabilities that enable operational excellence and informed decision-making. The position balances advanced functional expertise, people leadership, and execution of senior-leader defined objectives, with impact primarily across the Global Logistics function and PGS Digital. **ROLE RESPONSIBILITIES** Reporting to the Director of Supply Execution & Strategy Solutions, the External Supply Lead will be responsible for the following: **Functional & Technical Leadership** + Own and evolve Global Logistics data architecture and analytics capabilities, applying **advanced functional expertise** to solve ongoing, complex operational challenges. + Serve as a **subject-matter leader** for enterprise data models supporting shipments, sustainability, freight accruals, and logistics KPIs. + Execute against objectives set by senior leadership by translating targets into clear team goals, milestones, and delivery outcomes. **Analytics Strategy & Execution** + Lead delivery of complex analytics initiatives (e.g., carrier performance, routing adherence, lead times, temperature excursions) with **accountability for accuracy, consistency, and adoption** . + Define and govern business rules, KPI logic, and master data alignment to ensure repeatable, enterprise-grade analytics outputs. + Apply Snowflake and Tableau proficiency to guide data-driven decisions; influence solution design rather than acting as an individual contributor. **Cross-Functional Partnership** + Act as a **trusted partner** to Logistics, Digital, and platform teams, independently leading complex meetings and driving alignment across matrixed stakeholders. + Lead cross-functional initiatives involving internal teams and external vendors, managing priorities, dependencies, and trade-offs. **Innovation & Problem Solving** + Develop solutions to **high-complexity problems** by interpreting PGS strategies and establishing actionable priorities that improve logistics performance. + Identify and apply emerging analytics and AI capabilities where they deliver clear operational value, exercising sound judgment and risk awareness. **People & Talent Leadership** + Directly lead and develop skilled technical and analytical professionals, fostering accountability, engagement, and continuous capability growth. + Coach, mentor, and support succession planning in line with Pfizer's **Collective Talent Management** approach. + Measure success through both **individual performance** and **team outcomes** , consistent withSenior Manager expectations. **Professional Experience and Educational Requirements** + Bachelor's (Master's preferred) degree in Computer Science, Data Science, Information Systems, or related field + Proven leader with 6+ years driving high-impact initiatives across supply chain, logistics, analytics, engineering, and product management in complex, global organizations. + Requires exceptional knowledge of Supply Chain processes and applies these skills to ensure a Global Logistics organization meets its goals + Ability to Innovate, exceptional leadership, strategic thinking, and executive communication skills are required + Strong business acumen and ability to influence in a global, matrixed organization + 2-3 years of hands-on product management experience, shaping product vision and translating business priorities into scalable, data-driven solutions. + 2+ years of cloud-based software development experience (AWS preferred), with the technical depth to guide architecture and the strategic clarity to influence product direction. + Strong track record steering cross-functional teams, aligning stakeholders, and delivering measurable business outcomes without relying on direct authority. + Adept at simplifying complex problems, structuring roadmaps, defining success criteria, and ensuring disciplined execution from concept to adoption. + Recognized for building high-trust, collaborative teams-coaching talent, sharing ownership, and elevating performance across diverse skill sets. + Deep experience converting business vision into platform and product strategy, providing both functional and technical leadership. + Advanced expertise in data architecture, analytics delivery, KPI frameworks, and data governance. + Practical experience with Snowflake, Tableau, modern data pipelines, and responsible AI/ML practices in regulated environments. + Skilled in working with structured and unstructured data, rapidly adapting to new technologies and challenges, and delivering outcomes with autonomy and creativity. + Exceptional written and verbal communication skills, able to influence at all levels of the organization. **Preferred Qualifications** + Advanced degree in Computer Engineering, Computer Science, Information Systems, or a related field. + Hands-on Agile experience with modern delivery methodologies and cross-disciplinary team environments. + Working knowledge of ML-powered and LLM-based products, including experience with agentic AI approaches. + Experience designing automated, reusable analytic workflows and model pipelines for enterprise use. + Strong capability in building data and analytic products that resonate with both technical and non-technical users. + Pharma & Life Sciences commercial domain knowledge and data literacy. + Experience with agentic AI platforms such as Azure AI Foundry. Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact. **Other Job Details:** + **Last Date to Apply for Job: March 12, 2026** + Work Location Assignment: Hybrid. Must be able to work from assigned Pfizer office 2-3 days per week, or as needed by the business The annual base salary for this position ranges from $124 400,00 to $201 400,00.* In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 17,5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States. * The annual base salary for this position in Tampa, FL ranges from $108 700,00 to $181 100,00. Relocation assistance may be available based on business needs and/or eligibility. **Sunshine Act** Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. **EEO & Employment Eligibility** Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned. Information & Business Tech