IT Support Analyst-2
Amadeus
**
Bogota, NJ
Basic
Posted about 20 hours ago
Job Title
IT Support Analyst-2
IT Support Analyst DCS
Fulltime Location: BOG (hybrid)
About Your Business Area/Department:
The Amadeus Global Customer Care group provides 2nd and 3rd Level Service Desk to support Amadeus Airline customers using Amadeus Products and Solutions (Reservation, Inventory, Ticketing, Departure control & boarding amongst the others). The Amadeus Airline Support Center (ASC) is the single point of contact for incidents, service requests and all contacts for production support issues. We aim at recovering 90% of all non-code related incidents and requests or escalating them to resolver groups within Amadeus or at third parties involved in the service provided.
Summary of the role:
The main responsibility of the Airline IT Support Analyst is to provide high-quality specialized functional and technical support for customers, contributing to customer loyalty, account retention, and positive account development. The Airline Support Centre acts as the 2nd Level Service Desk for Amadeus' internal and external customers, serving as a Single Point of Contact within the Amadeus Central Organization. It handles troubleshooting, investigating, and resolving complex incidents, liaising with Amadeus Global Operations, and escalating issues to the 3rd level support group.
In this role you'll:
1. Acknowledge, investigate and when possible, recover incidents within service levels using knowledgeable solutions.
2. Respond to Amadeus customers' questions concerning Amadeus Solutions (functionality, application, interactions between different solution components, etc.) to ensure highest customer satisfaction.
3. Troubleshooting of client environment using system & network tools (PING, TRACERT, LOGS) to help diagnose and/or correct communication problems for those products that are reliant on specific protocols, ports and network settings that may affect the applications behavior.
4. Log all customer questions and issues into the problem tracking system tool and assist 3rd level groups with investigation and identifying root cause of problem.
5. Assist investigations of serious and critical problems with expert groups with the objective of achieving the fastest possible restoration of service.
6. Activate on-call for escalation of serious and critical problems outside of normal working hours.
7. Provide Amadeus' customers with updates on the status of critical problems in order to keep them informed on the progress.
8. Build and develop a professional and productive working relationship with Global Operations and Research & Development 3rd level resolver groups, Account Managers, Product managers, Implementation, or external service providers to meet customer expectations regarding the resolution of issues / service requests.
9. Develop a detailed functional knowledge of specific applications plus a broad knowledge of system architecture, processing, and system assumptions. Maintain an up-to-date knowledge of operational standards, help desk methodologies, technical trends, and innovations in the industry.
About the ideal candidate:
• Excellent English verbal and written communication skills with a demonstrated problem-solving ability
• Bachelor`s Degree
• Experience with Amadeus Airlines Products or in Tourism/Airlines industry at airport set-tings.
• Communication & Information gathering- from listening/questioning techniques to delivery of presentations internally as well as towards Amadeus customers.
• Capability to investigate cases by correlating application behavior, application logs and con-figuration setup to customer questions.
• Accountability, Autonomy and Proactivity, to provide customers with a high level of continuous service and support, while managing priories.
• Positive and collaborative attitude, willing to relate and work closely with all stakeholders.
• Can effectively adapt to different situations and demands
What we can offer you:
• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Work Hybrid
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe.
Application process:
The application process takes no longer than 10 minutes!
Create your candidate profile, upload your Resume/CV and apply today!
Working at Amadeus, you will find
A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
Architect, Software Engineering
Amadeus
**
Bogota, NJ
Basic
Posted about 20 hours ago
Job Title
Architect, Software Engineering
About the business area/department:
AirOps (AOP), is the leading industry platform in airline and airport operations, delivering an inclusive and tailored passenger experience, an optimized airport operation, and automated disruption resolution between airlines, airports, border, and air traffic control. Within AirOps, the Data and Platform department (DAP) has a central role, working on different cloud-native products facilitating the use and exchange of data within all AOP products.
The Data and Platform department, supported by the assets of the Amadeus Creation Platform, is building simple and powerful data management capabilities and enabling near real-time data, big data insights, and AI that benefit our customers and all our AirOps teams and products.
Within this department, the Data Aggregator Middleware (DAM) team develops solutions for our fast data platform, Amadeus Biometric Integrator (ABI) - powering devices in airports - and Amadeus Smart Message (ASM), system responsible for delivering baggage messages to the air-port
Summary of the role:
The architect acts as a software development engineer with additional responsibilities. He/she defines, drives and maintains software architecture with respect to customer requirements and company's objectives for a given system or subsystem.
As an architect within the AirOps (AOP) business area, you will contribute to building and operating cloud‑native solutions that power critical airport and airline operations. You'll design, develop, test, and maintain software systems supporting products such as the Amadeus Biometric Integrator (ABI) and the Amadeus Smart Message (ASM) service, which enable biometric passenger processing and global baggage message exchange.
In this role you'll:
• Be proficient in technical knowledge to ensure team performs at a high level.
• Be recognized as a leader in own area and may formally train Specialists/Senior Specialists.
• Assess complex problems with broad impact on the activity, improve processes, recommend solutions and risk mitigation plans.
• Lead projects or contributes to broad cross-functional projects.
• May contribute to planning of resources and budget.
• On top of software development engineer activities (user requirements definition, technical solution design and coding, testing, software solutions debugging...) the architect is responsible for software architecture throughout the lifecycle development taking into consideration system constraints and enterprise architecture strategic directions
• Direct and coordinate software architecture studies for their functional area - Identifies modelling, simulation and prototyping opportunities
• Provide knowledge on state-of-the art software architecture, taking future developments into account
• Select appropriate design standards, methods and tools
• Contribute to the architect community, educates, studies options, and recommends evolutions
• Work in an agile team: Participate to SCRUM activities and work with agile mindset and with expertise of the agile tools (Jira, bitbucket)
• You will be researching, designing, developing and operating computer software systems, including:
• Amadeus Biometrics Integrator - an integration platform between airlines, airports, biometric providers and any source of passenger data.
• Amadeus Smart Message service - a system for delivering baggage messages that connects all airport baggage handling systems and airline DCS' in the cloud.
About the ideal candidate:
• 7+ years of relevant experience in software engineering.
• Has the ability to work using existing procedures or guidelines and provides inputs to support/influence area decisions.
• Has confidence and the experience to issue recommendations on new solutions and propose improvements by analyzing different sources of information.
• Has the ability to work with a moderate level of guidance and direction from manager.
• Good communication skills in English.
• Experience/knowledge in:
GIT
GITOPS
Kafka
SKube
Kubernetes
Groovy
AWS
Java
What we can offer you:
• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Work hybrid at our Bogota office.
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe.
Application process:
The application process takes no longer than 10 minutes!
Create your candidate profile, upload your Resume/CV and apply today!
Working at Amadeus, you will find
A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
#LI-AM2024
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
QA Engineer
Amadeus
**
Bogota, NJ
Basic
Posted about 20 hours ago
Job Title
QA Engineer
Job Title: QA Engineer
Position type: Permanent
Location: Bogotá, Hybrid
About Your Business Area/Department :
Navitaire, an Amadeus company, is constantly trying to evolve the way the world thinks about travel. We are challenging industry norms by providing flexible systems on which our clients can deliver unequaled booking experiences. With more than 50 customers worldwide, including many of the world's most successful hybrid and low-cost airlines. Navitaire offers a unique opportunity to make a large impact in the world of travel.
Summary of the role:
The position is responsible for testing Navitaire complex airline application software to ensure that products meet acceptable standards and end-user requirements. The position will specialize in defining test requirements and creation and execution of automated tests for the assigned Navitaire application. The role requires collaboration with business analysts, developers and other product engineering members. The position is expected to work with high level of independence, with minimal supervision from a team lead.
In this role you'll:
Works with the scrum team in refining requirements, providing feedback on acceptance criteria and defining test coverage, proactively identifying gaps and risks. Acts as a quality advocate and mentors team members on best practices.
• Create and maintain test harness/framework and automated test scripts. Perform different levels of product testing including integration, regression, and exploratory testing through automated tests (manual tests in limited situations) and help teams adopt advanced automation techniques to improve efficiency and coverage.
• Independently assist in recreating production issues within the QA environment to enable thorough analysis and resolution.
• Ensure accurate Bug reporting and complete validation of fixes. Take initiative to maintain clear documentation and apply insights to improve defect prevention and resolution efficiency.
• Initiate, identify and implement improvements to the test process and procedures with the goal of improving quality and efficiency. Assist in evaluating outcomes and support continuous refinement of practices to drive ongoing improvements.
About the ideal candidate:
• Bachelor's or graduate degree in engineering.
• With 2-3 years Software Quality assurance experience in the technology industry with specific knowledge on:
• Test Planning, Streamlining, Analysis and Estimation for both manual and automated tests
• Experience with object oriented programming (e.g. Angular, React, C# .NET)
• Experience designing and writing tests on different testing framework.
• Experience in using Software Project Management tools like ADO
• Experience in working in an Agile setup
• Recent quality assurance and automation trends
Following skills are a plus:
• Experience in a mixed cloud provider environments a plus.
• Strong collaboration skills and team player
• Scrum experience.
What we can offer you:
• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Hybrid working model.
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe.
Working at Amadeus, you will find
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
Cloud Support Engineer
Amadeus
**
Bogota, NJ
Basic
Posted about 20 hours ago
Job Title
Cloud Support Engineer
About The Business Area/Department:
FLS is responsible for ensuring seamless, 24/7 operational continuity across Amadeus services in the Americas. The team focuses on incident detection, rapid recovery, coordination, and escalation to keep critical platforms running smoothly.
Summary of the role:
You will be responsible for maintaining and supporting system availability across server complexes, components, and related services in the cloud, ensuring adherence to Service Level Agreements. Tasks include managing incidents from initiation to resolution, working autonomously within established processes, and making decisions that impact customers. The role requires following directions, multitasking, prioritizing, and tracking high-severity issues.
In this role you'll:
• Provide technical support for cloud services and resolve customer incidents in a timely and effective manner.
• Restore services or components within specified recovery timeframes. Coordinate incident response, escalating to support teams as needed.
• Monitor cloud systems for performance issues, potential threats, and outages. Taking proactive measures to prevent similar incidents. Review incidents to improve future recovery actions.
• Create and maintain documentation on system configurations, operational procedures, and troubleshooting guides.
• Participate in Follow-the-Sun model to ensure 24/7 support for critical cloud services.
• Change and Release Management: Support teams implementing system changes to minimize service disruption, monitoring issues during change implementations, and advise on anomalies that may affect customers.
• Project Work: Complete assigned duties and participate in Problem Management and incident reduction efforts within set targets.
About the ideal candidate:
• Proficiency in English, both written and spoken is required.
• University Degree in Computer Science, System Engineering, related technical field or equivalent work experience.
• Self-driven professional who proactively acquires new skills and knowledge to adapt and excel in a dynamic technical environment.
• Basic Linux command line skills.
• Fundamental understanding of Cloud-based services (familiarity with namespaces, pods, clusters, and providers such as Azure, AWS, GCP).
• Basic to intermediate knowledge of network concepts (e.g., DDoS attacks, load balancers, firewalls).
• Minimum one year's experience in at least two of the following areas:
• Supporting and managing high availability infrastructures (24/7/365, >99.999% uptime).
• Beginner to intermediate programming/scripting skills (e.g., Go, Python).
• Experience with tools for system and application assessment.
• Supporting and maintaining Kubernetes clusters.
• Ability to prioritize, multitask, and work effectively in fast-paced technical operations.
• Strong analytical and troubleshooting skills, including issue isolation and diagnosis.
• Understanding promQL statements and constructing basic queries.
• Operational support of Cloud-based services (IaaS, PaaS).
• Considered a plus: ITIL training, Familiarity with the workings / purpose of Global Distribution Systems.
• General IT knowledge: Understanding of operating systems, basic networking, troubleshooting hardware/software issues, familiarity with cloud services, and common office applications.
• One or more years of Incident Handling in a Network Operations Center or similar environment.
• Teamwork, self-initiative and collaborative troubleshooting skills.
What we can offer you:
• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Work from anywhere: onsite, hybrid or fully remote.
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to de-velop and grow.
• Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe.
Application process:
The application process takes no longer than 10 minutes! Create your candidate profile, upload your Resume/CV and apply today!
Working at Amadeus, you will find:
A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
Implementation Project Senior Specialist
Amadeus
**
Bogota, NJ
Basic
Posted about 20 hours ago
Job Title
Implementation Project Senior Specialist
Implementation Project Senior Specialist
About Your Business Area/Department:
Our team is grouped under Delivery Management. This group makes sure that all software deliveries and implementations needed to keep our customers (both airlines and travel agencies) working effectively with Amadeus are delivered efficiently, effectively, and on time. We also provide post-implementation support and monitoring of our systems to make sure our Production environment is stable and running as designed.
Summary of the role:
• You are not a developer? - that's okay. You are not an account manager? - that's okay too. But if you are comfortable with both technical and commercial contexts, and willing to dive deeply into complex functional issues and emerge with a clear picture for your customer - and likewise express key business requirements back to your internal colleagues - then this is a great opportunity for you!
• This is a 'hybrid' customer-facing role which aims to keep the customer and other Amadeus teams fully aligned with the solution being implemented and clearly informed of the project status at every step.
• Think of it this way: an airline signs a new distribution contract with Amadeus: their first practical experience of NDC in Amadeus will be all down to you! After the new functionality is implemented, the airline's overall satisfaction with the delivery process will become a key component of their overall relationship with Amadeus.
In this role you'll:
• Lead a number of key customer projects from signature to cutover, with a view to piloting new industry features and acquire functional expertise (e.g.: NDC-X for Airlines, EDIFACT projects, Anytime Merchandising, …) .
• Act as customer-facing coordinator throughout the implementation project.
• Ensure accurate and timely reporting on the status of projects under control.
• Coordinate and perform the functional handover to regional implementation teams, such that they become autonomous in terms of recurring implementation project activity.
• Represent department in customer meetings and/or in cases of major functional or operational issues arising, in coordination with Solutions and Development teams.
• Effectively drive projects to a timely and successful conclusion
About the ideal candidate:
• Preferred University Degree in IT, Business, or related field, however this is not an absolute necessity.
• 3+ Years of Project Management experience preferred
• 3+ years preferred working for an Airline, or working in the Travel Industry.
• Being highly organized is a must.
• Building relationships with our airline partners is essential. The airlines value people who they can trust, even if it means having hard conversations (for example, informing the airline why your project will be delayed).
What we can offer you:
• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Work hybrid at our Bogota office.
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe.
Application process:
The application process takes no longer than 10 minutes!
Create your candidate profile, upload your Resume/CV and apply today!
Working at Amadeus, you will find:
A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
Delivery PMO Analyst / Project Manager
Amadeus
**
Bogota, NJ
Posted 28 days ago
Job Title
Delivery PMO Analyst / Project Manager
About Your Business Area/Department
Navitaire, an Amadeus company, provides industry-leading technology solutions that support growth, profitability, and innovation for airlines and rail clients worldwide. As part of our Delivery organization, the Delivery PMO Analyst / Project Manager plays a critical dual role, combining structured PMO governance with hands-on project delivery responsibilities.
Summary of the role:
This position ensures disciplined project initiation, execution, and reporting while also managing small to medium-sized customer projects and supporting larger, complex initiatives.
The Delivery PMO Analyst / Project Manager contributes to organizational excellence by maintaining delivery standards, driving continuous improvement, and ensuring alignment between project execution and business objectives. This hybrid role requires strong analytical capability, structured project management skills, and the ability to collaborate effectively with internal teams and external customers.
In this role you will:
• Support project initiation activities, including resource coordination and commercial document validation.
• Conduct PMO audits to ensure compliance with delivery standards and internal guidelines.
• Maintain and evolve PMO processes, templates, and documentation.
• Analyze operational issues, identify root causes, and recommend improvements.
• Gather, interpret, and present data to support decision-making and reporting.
• Ensure confidentiality and proper handling of contractual and commercial documents.
• Contribute to PMO goals, performance metrics, and continuous improvement initiatives.
• Partner with teams across Navitaire and Amadeus to streamline delivery practices and enhance operational efficiency.
• Lead small to medium-sized customer projects from initiation through deployment, ensuring delivery on time, within scope, and within budget.
• Support senior project managers on larger or more complex programs.
• Coordinate cross-functional internal teams and collaborate with customer stakeholders to achieve project goals.
• Define project scope, requirements, and deliverables, ensuring alignment and technical feasibility.
• Build and maintain project plans, schedules, and work breakdown structures.
• Identify, track, and manage project risks, issues, and dependencies.
• Manage project financials, including budget tracking, forecasting, and cost control.
• Prepare and deliver customer-facing communications, including status updates and project documentation.
• Oversee change management for scope, schedule, and cost adjustments.
About the ideal candidate:
• Bachelor's degree in a business, technical, or related field, or equivalent experience.
• PMP or similar project management certification preferred.
• 5+ years of experience in project management, PMO operations, business analysis, or related delivery roles.
• Experience managing customer-facing projects in a structured or waterfall environment.
• Proven ability to work within matrixed teams and coordinate across multiple stakeholders.
• Experience with data analysis, process documentation, and operational improvement.
• Proficiency with MS Project, Excel, SharePoint, and Visio.
• Experience using Power BI and ServiceNow for reporting, workflow management, and operational insights.
• Strong written and verbal communication skills, including the ability to present to customers and leadership.
What we can offer you:
• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Work hybrid at our Bogota office.
• Professional development to broaden yourknowledge and enhance your skillswith on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe.
Application process:
The application process takes no longer than 10 minutes!
Create your candidate profile, upload your Resume/CV and apply today!
Working at Amadeus, you will find:
A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation,age, beliefs, disability or any other characteristics protected by law.
Entry-Level to Experienced Teacher - Bronx
Success Academy Charter Schools, Inc.
**
New Jersey
Posted 6 months ago
To be considered for this role, applicants must hold a bachelor’s degree before starting first day of work with Success Academy - a background in education is not required.
Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 57 schools in NYC a fair shot at reaching his or her potential.
Hiring for School Year 2025-26!
At Success Academy, we don’t just hire teachers, we build them. You don’t need a background in education to launch your career with us. Whether you’re an athlete, engineer, artist, chess champion, or math whiz, we’ll equip you with the tools, training, and world-class coaching to thrive in the classroom and beyond.
Why Success Academy?
More than the highest-performing K-12 charter school network in NYC, Success Academy is a launchpad for careers of significance. Our teachers don’t just show up, they redefine what’s possible for their students and themselves.
What We Look For:
Resilience, drive, and a winning mindset: You’ll be challenged. You’ll be coached. You’ll grow. Every day is a chance to push through limits and raise the bar.
A commitment to excellence: You execute a proven playbook. You plan ahead, stay organized, and sweat the details because excellence lives in the little things. You believe structure and consistency create space for kids to thrive, and you don’t cut corners.
Total belief in every student: You’ll never settle for average – not in yourself, not in your students. Here, we 100% commit to getting 100% of our kids into 4-year colleges.
Passion for content and curiosity to grow: You love learning, and it shows. Whether it's literature, math, science, or art, you bring genuine enthusiasm to your subject and a hunger to keep getting better. Feedback isn't just accepted – it’s fuel.
Here’s What You’ll Get:
A mission with meaning: You’ll play a critical role in shaping the futures of young people and helping them reach their full potential.
Skills that set you apart: Build essential skills like public speaking, strategy, data analysis, leadership, and conflict resolution.
World-class coaching and development: No education background? No problem. We’ll train you—hard—and elevate you even harder.
Key Responsibilities:
Lesson Planning and Instruction:
Study and implement lesson plans that align with curriculum standards.
Utilize a variety of instructional strategies and technologies to enhance learning.
Manage a classroom of 20+ scholars.
Assessment and Evaluation:
Assess student progress through assignments, tests, and observations.
Provide timely feedback and support to help students improve.
Maintain accurate records of student performance and progress.
Classroom Management:
Establish and enforce classroom rules and procedures to maintain a productive learning environment.
Communication and Collaboration:
Communicate regularly with students, parents, and guardians regarding academic progress and behavioral issues.
Collaborate with other teachers, staff, and administration to support student success.
Minimum Qualifications:
A bachelor’s degree before your first day of work with Success Academy (a background in education is not required)
Strong communication and interpersonal skills
Passion for learning and commitment to student development
Ability to work in person in New York City ($2500 stipend for qualified relocations)
Exact compensation may vary based on skills and experience.
Compensation Range
$65,000 - $65,000 USD
Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.
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Current Success Academies Employees:
Please apply through the Internal Job Board via Greenhouse.
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We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Learn more about our philosophy, benefits, and team at our Working Here page.
Success Academy Charter Schools does not offer employment-based immigration sponsorship.
Vice President, Ambulatory Nursing Services
Memorial Sloan Kettering Cancer Center
**
New Jersey
Posted 7 months ago
Pay Range: $293,800.00-$514,000.00 Company Overview: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.
Job Description: Vice President, Ambulatory Nursing Services
Memorial Sloan Kettering Cancer Center (MSK)
As the Vice President, Ambulatory Nursing Services, you will lead and evolve MSK’s outpatient clinical nursing network. Working closely with the Senior Vice President and Chief Nursing Executive (SVP/CNE), you’ll help translate the Department of Nursing’s vision, mission, and values into strategy and execution.
This is a high-impact leadership role overseeing ambulatory nursing operations workforce across MSK’s Manhattan-based outpatient sites and regional locations in Long Island, Westchester, and New Jersey. You’ll collaborate with senior leaders to strengthen care delivery, align operations, and guide teams through ongoing transformation.
The ideal candidate is grounded, practical, and hands-on—someone who can build trust quickly, move work forward, and support both frontline staff and organizational change with empathy and clarity.
Role Overview
Program Planning and Development
Collaborate and shape short- and long-term strategies for ambulatory nursing services and patient access.
Develop strong relationships with MSK’s clinical, operational, scientific, and administrative leadership.
Oversee implementation and evaluation of ambulatory nursing processes and practices.
Partner closely with the SVP/CNE to align priorities and execution.
Represent ambulatory nursing operations in enterprise planning efforts.
Operational Leadership
Provide strategic oversight of nursing operations across MSK’s outpatient network.
Standardize practice and workflows to ensure safe, high-quality, and cost-effective care.
Determine staffing models that reflect patient needs, operational realities, and financial stewardship.
Ensure strong coordination across clinical and non-clinical partners in the ambulatory setting.
Participate in institutional emergency preparedness planning as needed.
Staff Leadership and Development
Lead and support a respected, skilled, and engaged ambulatory nursing workforce.
Promote a healthy and inclusive work environment that supports professional development and retention.
Develop an environment conducive to shared governance and continuous improvement.
Mentor and guide direct reports and high-potential talent across the team.
Model transparency, accountability, and cross-functional collaboration.
Care Delivery Engagement and Outcomes
Partner with Quality and Safety and Patient Relations leaders to implement performance standards across the ambulatory care continuum.
Monitor quality and safety, patient experience, and care team measures; identify areas of opportunity, lead improvement initiatives, and execute plans.
Promote a culture of safety, teamwork, and engagement.
Identify best practices for team well-being and develop standard work.
Create a culture of leadership engagement and problem solving.
Financial Planning and Oversight
Partner on the development and management of operating and capital budgets.
Ensure sound financial planning that balances patient and service needs with cost-effective, efficient and evidence-based practices.
Monitor key performance indicators and support data-informed decision-making.
Professional Development
Stay current on industry and regulatory changes impacting ambulatory care delivery.
Maintain strong relationships with professional associations and peer institutions.
Champion MSK’s values and mission across all levels of the nursing organization.
Key Qualifications
More than 10 years of progressive nursing leadership experience in an academic medical center or academic teaching hospital—including 5+ years leading ambulatory nursing teams and operations across multiple sites.
Proven experience supporting optimization and end-user adoption in Epic environments
Master's prepared with NYS and NJ RN license/registration and ANCC Magnet-approved specialty certification required.
**We are open to candidates willing to relocate
Core Skills and Abilities
Strong knowledge of professional nursing standards in ambulatory settings, regulatory requirements, healthcare finance, employee relations, and fostering just culture.
Proven ability to lead through complexity—identifying barriers, making decisions, and moving work forward in partnership with others.
Experience driving quality and operational performance improvements across multidisciplinary, geographically distributed teams.
Strategic thinker who can roll up their sleeves, connect and engage with frontline staff, and translate ideas into action.
Clear communicator with the courage to ask hard questions and the judgment to navigate sensitive issues thoughtfully.
Respect for existing teams and practices - paired with the ability to support change and evolution.
Values alignment with MSK’s mission, with a strong focus on transparency, collaboration, and delivering results that matter to patients and staff.
Pay Range
$293,800.00-$514,000.00
Helpful Links
MSK's Compensation Philosophy and Benefits
Learn more about Nursing at MSK
Our highly skilled, Magnet®-recognized nursing team at Memorial Sloan Kettering is comprised of over 5,600 staff and includes more than 600 nurse practitioners, as well as over 70 clinical nurse specialists and nurse educators. We are dedicated to delivering excellence in the art and science of professional nursing, consistent with our Vision, Mission, and Values.
#LI-POST
Closing: MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
Branch Sales Manager - Rochelle Park, NJ Branch
Adecco.
**
New Jersey
Posted 7 months ago
About this roleThe Branch Manager is responsible for building and executing business plans designed to bring in new clients, build on existing relationships and grow the bottom line. Financially accountable for market sales plans, recruitment strategies, branch budget, Profit & Loss (P&L) management, and cost control. This role involves recruiting, training, managing, and developing top talent in their branch team and delivering top-notch customer service to candidates and clients.
What you’ll be doingGrowing & Retaining Accounts:
Establishes a plan to grow and retain existing accounts and newly developed clients and win back lost/lapsed accounts.
Ensures all agreed-upon client requirements (both operational and contractual) are completed and in line with agreed SLA targets.
Maintains high levels of customer satisfaction through regular communication and business reviews with the client and program teams, effectively working relationships with key client contacts (e.g., HR, Operations).
Serves as an escalation point for Client, Procurement, Operations, and HR Managers to discuss issues or requests involving the client program and associates
Surveys clients regarding their perception of service and identifies opportunities for further growth of existing accounts.
Works closely with sales/upper management to clearly understand the client’s business, staffing needs, culture, and program expectations.
Responsible for retention of clients while maximizing fill rate, time to fill, and ensuring high NPS scores.
Prepares and presents a monthly/quarterly business review to the vertical Director and/or VP.
Develops and maintains knowledge of economic trends in target industries and changes affecting local businesses.
Sets and monitors pay and bill rates based on skill categories.
Seeks and acts upon candidate and associate feedback to ensure continuous improvement.
On-boards new customers, including terms and conditions, risk and credit assessment, pay and bill rate negotiation and calculation, temp to perm conversion schedule, and direct hire fees.
Ensures proper credit references are obtained and client credit limits are established according to guidelines.
Management:
Manages day-to-day colleague performance (sourcing, submittals, interviews, etc.), including coaching and development, to ensure all service levels and performance metrics are met. Coaches, trains, and mentors Recruiters.
Proactively reviews and monitors processes/procedures and implements improvements to reduce the service cost through enhanced processes, policies, and procedures – while meeting established KPIs and SLAs.
Manages branch P&L and exercises cost control decisions.
Develops and implements branch revenue and expense forecasts. Establishes a budget and assists with developing short and long-range growth plans for the branch(s).
Monitors the branch’s workers’ compensation and unemployment claims to minimize the Branch’s exposure and resulting expenses.
Ensures all federal, state, and local notices and licenses are current and posted.
Performs collection of all outstanding accounts receivable.
Facilitates monthly one-on-one meetings with all direct reports to review established KPI metrics, overall performance, and career goals, as well as facilitate regular communication with the vertical teams regarding client fulfillment requests/priorities, attrition trends, and other pertinent metrics.
Conducts branch audits (I.e., job order accuracy, lost and canceled job orders, credit check compliance).
Creating a positive work environment measured by Peakon scores.
Maintains T&C renewal timelines in PROPER system of record and CSSE management.
Creates branch recruitment strategies by developing a digital presence and local relationships with recruiting resources (colleges, Work Source centers, trade schools, and grassroots).
Jumps into recruiting activities as needed.
Job RequirementsA high school diploma or equivalent and 5+ years of relevant work experience. Two year’s direct sales experience with a proven track record measured by increased responsibilities. Sales experience within a personnel service organization is preferred. One year of supervisory / management experience with a sales or service-oriented staff.
Ability to communicate effectively and clearly in writing and orally in one-on-one and group discussions and presentations.
Ability to interact and communicate with all levels of staff and management.
Ability to establish and maintain effective working relationships.
Ability to set own priorities, schedule day’s events, make cold calls, prepare and give formal presentations.
Working knowledge of labor and employment laws.
Ability to manage multiple tasks, meet deadlines and handle numerous problems simultaneously.
Planning and organizing.
People Management.
Development of business opportunities.
Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.
Why choose us?It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.
You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.
Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.
Make an impact where it matters most.
A journey to bring out the best in youWe believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.
On our career site, you will find some of the key steps you can expect to guide you along the way.
As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We have zero tolerance for any unlawful discrimination or harassment, against any employee, associate, or candidate, at any stage of that person’s journey with us. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer/Veterans/Disabled.
Benefit offerings for full-time employment include medical, dental, vision, term life and AD&D insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans, and a 401k plan or a non-qualified deferred compensation plan. Available paid leave includes Personal Time Off (PTO) on an accrual basis up to 152 hours a year, 10 Paid Holidays, 1 Community Service Day, and up to 6 weeks of Paid Parental Leave. PTO and holiday hours are prorated based on hire date within the calendar year.
Equal Opportunity Employer/Veterans/Disabled
The Company will consider for employment qualified applicants with arrest and conviction records.
The anticipated annual base salary range for this position is $64,529 - $118,304. Compensation varies based on a variety of factors including, but not limited to, experience, education, key skills, and geographic location. In addition to base salary, the position is also eligible for incentive compensation based on achievements outlined in the compensation plan.
Benefit offerings for full-time employment include medical, dental, vision, term life and AD&D insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans, and a 401k plan or a non-qualified deferred compensation plan. Available paid leave includes Personal Time Off (PTO) on an accrual basis up to 152 hours a year, 10 Paid Holidays, 1 Community Service Day, and up to 6 weeks of Paid Parental Leave. PTO and holiday hours are prorated based on hire date within the calendar year.
Posting date: 05-28-2025