Beauty and Wellness Consultant
Walgreens
**
Fairfax, VA
Posted about 18 hours ago
Job Objectives
Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget. Demonstrates a passion for beauty and wellness and provides inspirational beauty knowledge and know-how. Provides customers with solutions for their beauty and wellness needs, including mini-makeovers and skincare consultations, with an emphasis on the customers’ total look. Models and delivers a distinctive and delightful customer experience. Oversees and maintains overall beauty department standards.
Job Responsibilities/Tasks
Customer Experience
• Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers’ needs, and informing customers of options.
• Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary
• Provides expertise in product demonstrations and consultations utilizing tools such as the Skin Hydrometer and tablet.
• Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty, Wellness and Personal Care.
• Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships.
• Engages with omni-channel solutions to enhance customer engagement/experience.
• Locates products in other stores or online if unavailable in the store.
Operations
• Achieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care.
• Reviews beauty business on a regular basis to understand performance within store and district in partnership with store leadership.
• Consistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings.
• Uses testers and sampling to demonstrate product application and leverage items from beauty promotional programs.
• Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department.
• Implements company asset protection procedures to identify and minimize profit loss.
• Processes sales for customers and/or employee purchases on cash register.
• Participates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional customer care.
• Has working knowledge of store systems and store equipment.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments as assigned.
Training & Personal Development
• Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty and wellness trends, learning from others, and improving job performance.
• Maintains knowledge of competition, new product/brand launches, and overall industry trends
• Attends and participates in meetings, seminars, and other knowledge and business-driving opportunities; educates store team on new beauty updates, information, and learnings from training.
• Attends training and completes e-learning modules requested by Manager or assigned by Corporate.
• Maintains professional appearance and image in compliance with company guidelines at all times.
• Models and shares behavior with other Beauty and Wellness Consultants; provides training and assistance to new Beauty and Wellness Consultants.
• Works collaboratively with Store Leadership to review goals and maintain product knowledge.
About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
• High School Diploma/GED and at least one year of experience working in a retail sales environment that required meeting a defined sales goal OR at least one year of experience proactively selling beauty or cosmetic products and providing customer care
• Experience in developing ways to accomplish goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary
• Knowledge of products and brands in order to engage and meet the needs of the customer.
• Experience building and maintaining relationships within a team.
• Basic level PC/tablet skills.
• Requires willingness to work flexible schedule including evenings, weekends, and holidays.
• Must be fluent in reading, writing and speaking English. (Except in Puerto Rico)
Preferred Qualifications
• Licensure in Cosmetology or as an Esthetician as granted by appropriate state licensing authority.
• Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.
• Experience demonstrating makeup application and providing makeovers to customers.
• Experiencing selling Prestige brands.
• Degree from Beauty School.
• Experience with another retailer in the form of an Externship.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $16 - $21 / Hourly
Customer Service Associate
Walgreens
**
Alexandria, VA
Posted about 18 hours ago
• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customer and recommends trade-up and/or companion items.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.
Training & Personal Development
• Attends training and completes PPLs requested by Manager or assigned by corporate.
Basic Qualifications
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours
Preferred Qualifications
• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.
• Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $15 - $17.5 / Hourly
Customer Service Associate $16-$35/hr
Walgreens
**
Cheverly, MD
Posted about 18 hours ago
For more than 125 years, Walgreens has been a trusted cornerstone of local communities, supporting people on their journey to better health and well-being. Built on a foundation of personal care, trusted advice, and accessible services, we have remained committed to meeting customers where they are—every day. Today, Walgreens is reclaiming its leadership in retail pharmacy with a renewed focus on what matters most: pharmacy, access, and care. We are dedicated to making high-quality healthcare simpler, more convenient, and more connected, whether through our neighborhood pharmacies, digital tools, or healthcare services. With a strong emphasis on innovation and community-based care, Walgreens continues to evolve to meet the changing needs of patients and customers. Our pharmacists, healthcare professionals, and team members work together to deliver trusted solutions that help people live healthier, more fulfilling lives—now and for generations to come.
Job Summary:
Your role at Walgreens is crucial in the effort to simplify the lives of individuals by offering excellent customer service. Representing the company, you are responsible for ensuring customers have positive shopping experiences. Your duties will include assisting customers, overseeing cash register operations, organizing merchandise, managing store signage and displays, and supporting inventory management. This is an exceptional opportunity to kickstart your career at Walgreens, with the potential for growth and the chance to explore new opportunities within the company.
Responsibilities:
• Deliver customer care that is welcoming, respectful, and efficient.
• Process customer transactions and operate the cash register efficiently.
• Support in the organization, restocking, and upkeep of store displays and labels.
• Help facilitate the systematic management and organization of store inventory.
• Preserve a tidy and organized atmosphere for shoppers.
• Assist customers with their questions and problems in a timely and efficient manner.
• Team up with coworkers to achieve store targets and provide excellent customer service.
Qualifications and Experience:
• No prior involvement necessary.
• Proficient in expressing thoughts clearly and possessing a buoyant attitude.
• Proficient at working in a high-tempo environment and managing multiple tasks concurrently.
• Cultivating a mentality that values working together and putting customers first.
• Availability extends to evenings and weekends for work commitments.
Benefits:
• Insurance plans include coverage options for health, dental, and vision services.
• Paid leave and holidays are crucial for promoting employee well-being, morale, and productivity within organizations.
• A 401(k) savings plan with an accompanying company match.
• Workers have access to special pricing on items at Walgreens through the company's employee discount program.
• Prospects for progression and career growth from within the organization.
• Options for adaptable work hours, catering to both full and part-time positions.
About Walgreens:
Walgreens, a renowned pharmacy franchise in the U.S., is dedicated to enhancing the health and welfare of its clientele through a variety of services and products. Providing pharmacy services, health and wellness products, and essential goods, Walgreens ensures its customers' diverse needs are met. Committed to fostering the professional development of its team members, Walgreens offers ongoing training and opportunities for career advancement. Embrace the chance to make a positive difference in the lives of our customers at Walgreens
Walgreens - Customer Service Associate
Walgreens
**
Suitland-Silver Hill, MD
Basic
Posted 2 days ago
For more than 125 years, Walgreens has been a trusted cornerstone of local communities, supporting people on their journey to better health and well-being. Built on a foundation of personal care, trusted advice, and accessible services, we have remained committed to meeting customers where they are—every day. Today, Walgreens is reclaiming its leadership in retail pharmacy with a renewed focus on what matters most: pharmacy, access, and care. We are dedicated to making high-quality healthcare simpler, more convenient, and more connected, whether through our neighborhood pharmacies, digital tools, or healthcare services. With a strong emphasis on innovation and community-based care, Walgreens continues to evolve to meet the changing needs of patients and customers. Our pharmacists, healthcare professionals, and team members work together to deliver trusted solutions that help people live healthier, more fulfilling lives—now and for generations to come.
Job Description:
Demonstrates and delivers a distinguished and delightful customer service experience. Registers purchases using designated cash register, offers customers courteous, fair, welcoming, and efficient checkout support.
Roles and Duties:
• Provides a welcoming atmosphere for customers and patients, offering assistance and guidance on available products and services to address any issues or queries effectively.
• Sets the standard by exemplifying and communicating effective customer service strategies to all team members in order to deliver a standout and enjoyable customer service experience, encompassing interpersonal skills like greetings, eye contact, courtesy, and following Walgreens service principles such as preemptively offering help, recognizing needs, and ensuring satisfaction until completion.
• - Provides clients with service that is courteous, pleasant, prompt, and effective.
• Guiding customers on recommended purchase selections and recommending additional or upgraded products.
• Records customer purchases through the assigned cash register, manages cash transactions, and gives out change upon request. Processes voided transactions, returns, rain checks, refunds, and exchanges as necessary.
• Maintains cleanliness and orderly appearance of counters and shelves, monitors inventory levels, and records transactions accurately. Receives and prices items based on the store manager's requirements or information from the shift leader.
• Enacts procedures to ensure the identification and mitigation of profit loss through asset protection.
• Ensures that state and local regulations concerning regulated products, such as alcohol and tobacco, are followed accordingly.
• Undertakes the assembly and maintenance of displays, encompassing promotional materials, seasonal setups, large structures, and items for sale. Executes resets and changes as instructed.
• Assists in managing stock rotation by following the first in, first out system to maintain the freshness of consumable goods and restocking items as needed.
• Exhibits competence with store systems and equipment.
• Assists clients with their photography needs, including digital passport photo service, poster printing options, employing a creative machine, and suggesting promotional photo products.
• Assumes the responsibility for managing online pickups, keeping track of orders in Picture Care Plus, preparing orders by selecting items, and distributing orders to customers upon their store arrival.
• Helps to keep the store looking clean and organized by assisting with exterior and interior maintenance duties.
• Follows all organizational policies and procedures; upholds amicable connections with coworkers.
• Completes exceptional assignments and additional tasks as needed.
Training:
• Attends training events and successfully fulfills PPLs as directed by the Manager or specified by the corporate office.
Qualifications:
• Ability in English reading, writing, and oral expression is a must
• Being open to working flexible hours, including weekends and evenings, is a requirement for the role
• We value candidates with a six-month history in a retail role.
• Previous job involvement at Walgreens is a plus for prospective employees.
• Aspire to master English reading, writing, and speaking skills, with an exception in Puerto Rico
• This position demands the ability to work flexible hours, including weekends and evenings.
• Applicants with prior arrests or convictions will be given fair consideration for employment.
EEO Statement:
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.
Customer Representative
Walgreens
**
Bladensburg, MD
Posted about 18 hours ago
For more than 125 years, Walgreens has been a trusted cornerstone of local communities, supporting people on their journey to better health and well-being. Built on a foundation of personal care, trusted advice, and accessible services, we have remained committed to meeting customers where they are—every day. Today, Walgreens is reclaiming its leadership in retail pharmacy with a renewed focus on what matters most: pharmacy, access, and care. We are dedicated to making high-quality healthcare simpler, more convenient, and more connected, whether through our neighborhood pharmacies, digital tools, or healthcare services. With a strong emphasis on innovation and community-based care, Walgreens continues to evolve to meet the changing needs of patients and customers. Our pharmacists, healthcare professionals, and team members work together to deliver trusted solutions that help people live healthier, more fulfilling lives—now and for generations to come.
Job Summary:
At Walgreens, your main task is to make people’s lives easier through exceptional customer service, establishing you as a key figure in the company. You will be the first point of contact for customers, ensuring that they have a pleasant shopping experience. Your responsibilities will include assisting customers, managing cash register activities, setting up merchandise displays, maintaining store signage, and helping with inventory control. This role provides an excellent entry point for beginning your career at Walgreens, with opportunities for advancement and the possibility of taking on new roles within the organization.
Responsibilities:
• Extend a level of service that is genial, considerate, and timely to all clients.
• Execute transactions and manage the cash register while assisting customers.
• Assist in maintaining store presentations, restocking supplies, and managing signage.
• Support the maintenance and arrangement of stock within store inventories.
• Sustain a well-kempt and structured store layout.
• Address customer inquiries promptly and strive to resolve any issues they may be facing.
• Collaborate with team members in order to reach store goals and deliver outstanding customer experiences.
Qualifications and Experience:
• Previous exposure is not mandatory.
• Outstanding communication capabilities coupled with a can-do attitude.
• Competence in handling various tasks simultaneously in a fast-paced work setting.
• Emphasizing a team-focused perspective with a strong customer orientation.
• Willing to work during evenings and weekends to meet scheduling needs.
Benefits:
• Health, dental, and vision insurance alternatives are available for consideration.
• Employees are entitled to paid time off and holidays as part of their overall compensation package and work-life balance.
• A retirement savings account with employer-matched contributions under a 401(k) plan.
• Walgreens provides its employees with the opportunity to purchase its goods at a discounted rate.
• Options for advancement and internal promotions within the company.
• Flexible scheduling arrangements, including both full-time and part-time job opportunities.
About Walgreens:
Walgreens is a leading pharmacy chain in the U.S. that is committed to enriching the health and well-being of its customers. Offering a comprehensive range of services such as pharmacy facilities, health and wellness products, and essential items, Walgreens caters to a wide array of consumer requirements. With a strong focus on supporting the growth and success of its employees, Walgreens provides continuous training and avenues for progression in their careers. Seize the opportunity to contribute to the positive impact on the lives of our customers at Walgreens
In-Store Associate
Walgreens
**
District Heights, MD
Basic
Posted 2 days ago
For more than 125 years, Walgreens has been a trusted cornerstone of local communities, supporting people on their journey to better health and well-being. Built on a foundation of personal care, trusted advice, and accessible services, we have remained committed to meeting customers where they are—every day. Today, Walgreens is reclaiming its leadership in retail pharmacy with a renewed focus on what matters most: pharmacy, access, and care. We are dedicated to making high-quality healthcare simpler, more convenient, and more connected, whether through our neighborhood pharmacies, digital tools, or healthcare services. With a strong emphasis on innovation and community-based care, Walgreens continues to evolve to meet the changing needs of patients and customers. Our pharmacists, healthcare professionals, and team members work together to deliver trusted solutions that help people live healthier, more fulfilling lives—now and for generations to come.
Job Summary:
At Walgreens, you will play a key role in making people’s lives easier by providing excellent customer service. You will be the face of our company, responsible for ensuring that our customers have a positive shopping experience. Your role will involve assisting customers, managing cash register operations, merchandising, maintaining store signage and displays, and supporting store inventory. This is a fantastic opportunity to start your career at Walgreens, with the chance to grow and take on new opportunities within the company.
Responsibilities:
• Extend assistance to customers in a friendly, respectful, and efficient manner.
• Process customer payments and handle transactions at the register.
• Aid in organizing store setups, restocking shelves, and maintaining display presentations.
• Support the maintenance and organization of store inventory to improve operations.
• Keep the store environment clean and well-ordered.
• Handle customer concerns promptly and aim to provide solutions to their inquiries in a timely manner.
• Coordinate efforts with colleagues to reach store goals and enhance customer service interactions.
Qualifications and Experience:
• No prior knowledge required.
• Adept at communicating with others skillfully and maintaining an optimistic attitude.
• Ability to handle multiple responsibilities concurrently in a fast-paced work setting.
• Prioritizing teamwork and maintaining a customer-centric mindset.
• Able to accommodate work hours outside the regular 9-5, such as evenings and weekends.
Benefits:
• Health, dental, and vision insurance plans come with a variety of choices for coverage.
• Employers often establish policies and guidelines regarding paid time off and holiday schedules to ensure fair and consistent practices for all employees.
• A 401(k) savings scheme featuring a company match provision.
• Walgreens staff members can take advantage of special discounts on the store's merchandise through the employee benefits program.
• Internal avenues for career advancement and opportunities for promotions.
• The availability of flexible work hours across both full and part-time roles.
About Walgreens:
Walgreens is a leading pharmacy chain in the U.S. that is committed to improving the health and well-being of its customers. Providing a wide range of services, including pharmacy services, health and wellness products, and essential goods, Walgreens caters to diverse consumer needs. With a focus on fostering professional development, Walgreens is dedicated to supporting its staff in advancing their careers through continuous learning initiatives and promotion prospects. Embrace the opportunity to contribute to the well-being of our patrons at Walgreens
Checkout Associate
Walgreens
**
Washington, DC
Posted about 18 hours ago
For more than 125 years, Walgreens has been a trusted cornerstone of local communities, supporting people on their journey to better health and well-being. Built on a foundation of personal care, trusted advice, and accessible services, we have remained committed to meeting customers where they are—every day. Today, Walgreens is reclaiming its leadership in retail pharmacy with a renewed focus on what matters most: pharmacy, access, and care. We are dedicated to making high-quality healthcare simpler, more convenient, and more connected, whether through our neighborhood pharmacies, digital tools, or healthcare services. With a strong emphasis on innovation and community-based care, Walgreens continues to evolve to meet the changing needs of patients and customers. Our pharmacists, healthcare professionals, and team members work together to deliver trusted solutions that help people live healthier, more fulfilling lives—now and for generations to come.
Job Summary:
Your role at Walgreens encompasses providing top-notch customer service, playing a vital part in simplifying individuals' lives. You will serve as a point of contact for the company, guaranteeing that customers have a favorable retail experience. Duties will entail helping patrons, supervising cash transactions, arranging products, maintaining store signs and presentations, and assisting with inventory upkeep. This opportunity offers an ideal starting point for your career at Walgreens, with the possibility of advancement and the option to diversify your responsibilities within the enterprise.
Responsibilities:
• Offer a service that is approachable, polite, and effective for all patrons.
• Perform cashier duties, including handling transactions and operating the register.
• Provide support with managing inventory, restocking, and arranging store setups.
• Aid in improving the organization and control of stock in store environments.
• Maintain a neat and well-arranged store ambiance.
• Handle customer queries in a timely fashion and resolve any concerns they may have.
• Coordinate efforts with team members to meet store targets and ensure top-notch customer care.
Qualifications and Experience:
• Past experience is not a prerequisite.
• Proficiency in interpersonal interaction and a favorable outlook.
• Capability to excel in a rapid work environment and juggle various tasks efficiently.
• Embracing a group-oriented and consumer-centric attitude.
• Availability to work during non-traditional hours, such as evenings and weekends.
Benefits:
• There are various insurance options provided for health, dental, and vision care.
• Paid leave and public holidays are essential benefits that provide workers with time off and special days off throughout the year.
• A retirement savings plan where the company provides a matching contribution.
• Workers at Walgreens are entitled to discounted rates when shopping for the company's merchandise.
• Advancement opportunities and chances for promotions from existing workforce.
• Opportunities for flexible work schedules, whether in full-time or part-time capacities.
About Walgreens:
Walgreens, a leading pharmacy chain in the U.S., is dedicated to enhancing the health and happiness of its customers through a wide spectrum of offerings. From pharmacy services to health and wellness products and various essential items, Walgreens strives to fulfill the diverse needs of its clientele. Emphasizing the growth and success of its employees, Walgreens provides continual training and pathways for advancement to nurture their careers. Be a part of Walgreens and engage in making a positive influence on the daily lives of our customers
Store Representative
Walgreens
**
Suitland-Silver Hill, MD
Posted about 18 hours ago
For more than 125 years, Walgreens has been a trusted cornerstone of local communities, supporting people on their journey to better health and well-being. Built on a foundation of personal care, trusted advice, and accessible services, we have remained committed to meeting customers where they are—every day. Today, Walgreens is reclaiming its leadership in retail pharmacy with a renewed focus on what matters most: pharmacy, access, and care. We are dedicated to making high-quality healthcare simpler, more convenient, and more connected, whether through our neighborhood pharmacies, digital tools, or healthcare services. With a strong emphasis on innovation and community-based care, Walgreens continues to evolve to meet the changing needs of patients and customers. Our pharmacists, healthcare professionals, and team members work together to deliver trusted solutions that help people live healthier, more fulfilling lives—now and for generations to come.
Job Description:
Showcases and administers a distinct and pleasant customer interaction. Records transactions on designated cash register, dispenses customers with courteous, fair, friendly, and efficient checkout assistance.
Roles and Duties:
• Initiates interactions with customers and patients, offering aid and product guidance while resolving any concerns or inquiries for a favorable customer interaction.
• Demonstrates and imparts customer service best practices to team members in order to provide an exceptional and enjoyable customer experience, covering interpersonal habits such as greetings, eye contact, courtesy, and Walgreens service characteristics like offering proactive assistance, identifying customer needs, and ensuring satisfaction.
• - Delivers customer service that is kind, affable, rapid, and proficient.
• Offering suggestions on potential purchases and recommending trade-in or companion items to customers.
• Utilizes the allotted cash register to document customer buys, manages cash transactions, and provides change when requested. Deals with voided transactions, returns, rain checks, refunds, and exchanges as necessary.
• Keeps counters and shelves clean and attractively displayed, manages inventory, and maintains accurate records. Processes merchandise by checking in and pricing items as directed by the store manager or communicated by the shift leader.
• Executes strategies for preserving company resources to mitigate potential revenue decreases.
• Ensures that all rules and regulations pertaining to regulated products, including alcohol and tobacco, are upheld at both the state and local levels.
• Handles the creation and upkeep of a variety of displays, including those for promotions, seasons, special structures, and items for sale. Executes resets and modifications as required.
• Aids in the maintenance of inventory by practicing stock rotation techniques and restocking items in accordance with the first in, first out method to ensure efficiency in product placement.
• Shows proficiency in using store systems and equipment.
• Supports customers in the photography department through services like digital passport pictures, poster printing utilizing a creative machine, and suggestive selling of promotional photo merchandise.
• Takes on the role of handling web-based pickup tasks, monitoring orders processed in Picture Care Plus, completing orders by gathering items, and distributing orders to customers when they come to the store.
• Contributes to the store's clean and orderly appearance through assistance with exterior and interior maintenance efforts.
• Abides by all corporate regulations and protocols; cultivates harmonious relationships with team members.
• Carries through designated assignments and other specified duties.
Training:
• Attends training programs and completes necessary PPLs as instructed by the Manager or specified by corporate guidelines.
Qualifications:
• Competency in English, covering reading, writing, and verbal communication, is essential
• Willingness to accommodate a variable schedule, including weekends and evenings, is essential for this position
• Demonstrated experience in a retail environment for six months is preferred.
• Having prior experience working at Walgreens is advantageous for applicants.
• Wish to attain proficiency in English reading, writing, and speaking, while excluding Puerto Rico
• Willingness to work non-traditional hours, including evenings and weekends, is required for this role.
• Having a history of arrests or convictions will not prevent candidates from being reviewed for employment opportunities within our organization.
EEO Statement:
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.
Walgreens - Customer Service Associate
Walgreens
**
Hyattsville, MD
Posted about 18 hours ago
For more than 125 years, Walgreens has been a trusted cornerstone of local communities, supporting people on their journey to better health and well-being. Built on a foundation of personal care, trusted advice, and accessible services, we have remained committed to meeting customers where they are—every day. Today, Walgreens is reclaiming its leadership in retail pharmacy with a renewed focus on what matters most: pharmacy, access, and care. We are dedicated to making high-quality healthcare simpler, more convenient, and more connected, whether through our neighborhood pharmacies, digital tools, or healthcare services. With a strong emphasis on innovation and community-based care, Walgreens continues to evolve to meet the changing needs of patients and customers. Our pharmacists, healthcare professionals, and team members work together to deliver trusted solutions that help people live healthier, more fulfilling lives—now and for generations to come.
Job Description:
Demonstrates and delivers a distinguished and delightful customer service experience. Registers purchases using designated cash register, offers customers courteous, fair, welcoming, and efficient checkout support.
Roles and Duties:
• Provides a welcoming atmosphere for customers and patients, offering assistance and guidance on available products and services to address any issues or queries effectively.
• Sets the standard by exemplifying and communicating effective customer service strategies to all team members in order to deliver a standout and enjoyable customer service experience, encompassing interpersonal skills like greetings, eye contact, courtesy, and following Walgreens service principles such as preemptively offering help, recognizing needs, and ensuring satisfaction until completion.
• - Provides clients with service that is courteous, pleasant, prompt, and effective.
• Guiding customers on recommended purchase selections and recommending additional or upgraded products.
• Records customer purchases through the assigned cash register, manages cash transactions, and gives out change upon request. Processes voided transactions, returns, rain checks, refunds, and exchanges as necessary.
• Maintains cleanliness and orderly appearance of counters and shelves, monitors inventory levels, and records transactions accurately. Receives and prices items based on the store manager's requirements or information from the shift leader.
• Enacts procedures to ensure the identification and mitigation of profit loss through asset protection.
• Ensures that state and local regulations concerning regulated products, such as alcohol and tobacco, are followed accordingly.
• Undertakes the assembly and maintenance of displays, encompassing promotional materials, seasonal setups, large structures, and items for sale. Executes resets and changes as instructed.
• Assists in managing stock rotation by following the first in, first out system to maintain the freshness of consumable goods and restocking items as needed.
• Exhibits competence with store systems and equipment.
• Assists clients with their photography needs, including digital passport photo service, poster printing options, employing a creative machine, and suggesting promotional photo products.
• Assumes the responsibility for managing online pickups, keeping track of orders in Picture Care Plus, preparing orders by selecting items, and distributing orders to customers upon their store arrival.
• Helps to keep the store looking clean and organized by assisting with exterior and interior maintenance duties.
• Follows all organizational policies and procedures; upholds amicable connections with coworkers.
• Completes exceptional assignments and additional tasks as needed.
Training:
• Attends training events and successfully fulfills PPLs as directed by the Manager or specified by the corporate office.
Qualifications:
• Ability in English reading, writing, and oral expression is a must
• Being open to working flexible hours, including weekends and evenings, is a requirement for the role
• We value candidates with a six-month history in a retail role.
• Previous job involvement at Walgreens is a plus for prospective employees.
• Aspire to master English reading, writing, and speaking skills, with an exception in Puerto Rico
• This position demands the ability to work flexible hours, including weekends and evenings.
• Applicants with prior arrests or convictions will be given fair consideration for employment.
EEO Statement:
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.
Customer Service Associate - Temporary
Walgreens
**
Upper Marlboro, MD
Posted about 18 hours ago
• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customer and recommends trade-up and/or companion items.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.
Training & Personal Development
• Attends training and completes PPLs requested by Manager or assigned by corporate.
Basic Qualifications
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred Qualifications
• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.
The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $15 - $17.5 / Hourly
Store Team Member
Walgreens
**
Suitland-Silver Hill, MD
Basic
Posted 2 days ago
For more than 125 years, Walgreens has been a trusted cornerstone of local communities, supporting people on their journey to better health and well-being. Built on a foundation of personal care, trusted advice, and accessible services, we have remained committed to meeting customers where they are—every day. Today, Walgreens is reclaiming its leadership in retail pharmacy with a renewed focus on what matters most: pharmacy, access, and care. We are dedicated to making high-quality healthcare simpler, more convenient, and more connected, whether through our neighborhood pharmacies, digital tools, or healthcare services. With a strong emphasis on innovation and community-based care, Walgreens continues to evolve to meet the changing needs of patients and customers. Our pharmacists, healthcare professionals, and team members work together to deliver trusted solutions that help people live healthier, more fulfilling lives—now and for generations to come.
Job Summary:
At Walgreens, you will play a key role in making people’s lives easier by providing excellent customer service. You will be the face of our company, responsible for ensuring that our customers have a positive shopping experience. Your role will involve assisting customers, managing cash register operations, merchandising, maintaining store signage and displays, and supporting store inventory. This is a fantastic opportunity to start your career at Walgreens, with the chance to grow and take on new opportunities within the company.
Responsibilities:
• Extend a level of service that is genial, considerate, and timely to all clients.
• Handle customer payments and operate the cash register during shifts.
• Offer assistance in maintaining store appearances, restocking items, and handling signage.
• Aid in improving the organization and control of stock in store environments.
• Uphold a tidy and structured retail space.
• Handle customer queries in a timely fashion and resolve any concerns they may have.
• Engage in teamwork to accomplish store goals and maintain high levels of customer satisfaction.
Qualifications and Experience:
• Lack of experience is acceptable.
• Competent in articulating ideas effectively and showcasing a cheerful outlook.
• Proficiency in working efficiently in a quick-paced environment and handling numerous tasks simultaneously.
• Prioritizing teamwork and maintaining a customer-centric mindset.
• Willing to adapt schedule to include evenings and weekends.
Benefits:
• Health, dental, and vision insurance alternatives are available for consideration.
• Holidays are specific days set aside for observance, typically recognized nationally or culturally, during which businesses may be closed.
• A 401(k) retirement plan that offers employer matching funds.
• Workers at Walgreens are entitled to discounted rates when shopping for the company's merchandise.
• Internal growth prospects and possibilities for career progression.
• Opportunities for flexible work schedules, whether in full-time or part-time capacities.
About Walgreens:
Walgreens is a leading pharmacy chain in the U.S. that is committed to enriching the health and well-being of its customers. Offering a comprehensive range of services such as pharmacy facilities, health and wellness products, and essential items, Walgreens caters to a wide array of consumer requirements. With a strong focus on supporting the growth and success of its employees, Walgreens provides continuous training and avenues for progression in their careers. Seize the opportunity to contribute to the positive impact on the lives of our customers at Walgreens
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